1. Take 5 Oil Change

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Chattanooga, TN

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Take 5 Oil Change

4.0 (2 reviews)
Closed • 7:00 am - 7:00 pm

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Walmart Auto Care Centers

Walmart Auto Care Centers

(3 reviews)

Horrible customer service, incompetent employees, and not a single good thing I can say about this…read moredepartment. Beware, especially in regards to getting tire repairs, because not once have I ever had a plug come out while driving down the road until now. My father has been a mechanic for the military since he was a teen and has never had one of his plugs come out. I was having issues with the tire losing air after the plug, had it inspected by a Walmart auto center, they denied any issue with the plug, but here I sit 6 months pregnant, putting the donut on in this heat on the side of the road and then to be told I have to pay for their negligence. I will never return to another Walmart auto center for the safety of my children and unborn child. Shame on them for telling me that it happens and for the down right rude woman whom is suppose to be a manager trying to tell me lies like I'm ignorant. Claimed the bubbles inside the tire were from the suspension?! Laughable and a prime example as to why to avoid this place!

My experience at this store was beyond ludicrous. I came in asking about a tire that had been…read moreordered a few days prior after receiving an email stating that it was delayed. I went there to check whether the tire had been delivered, and it had been delivered two days prior. The employees at the service desk admitted that no one checked the item into their system until I had arrived. I was already frustrated because this tire was supposed to be installed that morning as well, but the service was canceled because they claimed it had not arrived yet. After several minutes of these employees shuffling to do their job as they should have two days prior, they don't notify me that it had been checked in and was available for pickup now. Instead of calling my name or coming to the register/station that I was at, one of these older or more mature employees decided to bang on the table with his hand as if customers were animals you need to snap/clap at. This was the customer service I received AFTER trying to call the service center regarding this issue for three or four days with absolutely no one picking it up. As soon as I stepped inside, there were six employees huddled together as if there was a mandatory meeting going on. They were simply standing there and doing nothing until I came in, and they were most likely doing the same thing for the few days I attempted to call them. I encourage any customers considering using their services to rethink that decision.

Take 5 Oil Change - oilchange - Updated October 2026

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