Service was outstanding and they gave me all the discounts available. Jefferson was very helpful…read moreand patient with me picking out tires and rims. Got the best deal!

They've always taken excellent care of our vehicles and have never tried to sell us anything we…read moredon't need.

Fast. Get it done and be on your way. They offered more service for my car. No high pressure just…read morepolite tech's going about their business,

They don't have zero stars, so I HAD to give them one Took…read moremy car to the Dayton Blvd location. Oil change, two different filters (cabin & air) and tire rotation. $203.00! Drove back to my cousins house, .08 miles. Parked overnight. Got up to a flat tire the next morning. Went to Quality Tire, 1.0 mil. Tech couldn't find anything wrong with my tire but I did have a broke stud, which according to the tech, was cross threaded. Took my car back to Valvoline After "reviewing their camera" they determined they were at no fault. BIG SURPRISE! You tell me, is this all a coincidence?? Valvoline for me NEVER AGAIN!

My experience with Firestone has varied around the country…read more However, I've found the managers and crew at Chattanooga's Market Street location go out of their way to do what's best in the customer's interest. While not all customers may not understand or appreciate the company's policies and restrictions imposed on employees, this group has always treated us fairly and respectful. Give them a chance.

I scheduled an appointment last week for service today 6/23/25 at 12 noon. I got my co worker to…read moretake me to drop car off so they could do whatever they need to do to get my car serviced. I get there after work 5:00pm. They had not even done the oil change!!! let alone the A/C serviced!!! Firestone why make appointments??? if you're going to pick and choose who gets served first?? yall let walk ins go before me!!! While my car just sat!! That's not cool!!! It was extremely hot outside today and I needed my car! Yall said leave it overnight!!! What!! I had a scheduled appointment!!! What is the reason??? !!!

If anything should happen to my car in the next 3 months whether it is wear and tear or otherwise,…read moreI will be contacting a lawyer and I will serve you with papers. I brought my car in on a Wednesday morning for routine maintenance--an oil change, coolant flush, tire rotation, alignment, and a tune-up. I was quoted around $650, which seemed fair. An hour later, the shop called to say my valve cover was leaking and the total would now be about $930, which I approved. They ordered what turned out to be the wrong part, and by Thursday they still hadn't touched my car or updated me. When I called, they told me the correct part was on extreme backorder and that the cost would now be around $1,040 because they had already taken my car apart. After speaking with the manager, Steve, he agreed I wouldn't be charged labor for the valve cover or gasket since the mistake was theirs. I only paid for the $30 gasket and reminded them of the remaining services I still needed, many of which they had not done despite having my car for over 24 hours. The next day, they told me my alignment couldn't be completed due to loose tie rod ends, and later said my car was finally ready. When I arrived, I paid for the completed services, but upon checking my receipt, I noticed they had charged me around $55 for the valve cover gasket instead of the $30 both the tech, TJ, and the manager had stated. After confronting them, the manager refunded the difference. The entire experience left me distrustful and frustrated, and I will not be returning to that shop.

I've bought two sets of tires from these guys in the last 5 months - they are very helpful and work…read morewith me anytime I have an issue with a tire. I woudl definitely recommend them.

I'm disappointed with Tire Discounters. We've been customers for two cars, both AWD and that means…read morealways 4 at a time purchases, in addition to some mechanical work. Needless to say we have spent a good bit over a few years. Yesterday I went in for four new tires for my Honda Ridgeline. Dropped it off and left it for good portion of the day. Bought 4 tires and had oil change and alignment that came free with purchase promotion. On way home I got a low tire reading on tps, stopped and first one I checked had 24 psi not factory 32 psi. I called the store, they apologized. I have portable inflator so pulled over and Put air in and came home. Today the tps still on, I checked the remaining 3 they also had only24 psi. So all 4 new tires put on with only 24psi. While I realize mistakes can happen...all 4 tires under inflated? Not good. I now question what services were done and if done correctly. Calling tomorrow to let the guy I dealt with know.

I took my car in on a Saturday morning to check out a suspicious popping sound in my tire well…read more They called me once and quoted me at$1,300 then called back to add on more services quoted at $2,100 which I was grateful for the communication. About an hour before close, they called to inform me they lost the screw that holds a piece on. They were trying to find a new one but being that it was so late on a Saturday they didn't know if they could find a new piece and their shop is closed on Sundays. Slightly inconvenient, but I didn't need my car until monday anyways. Then they called me about fifteen minutes later saying they randomly found the screw and the car was ready. *suspish* This was right before they closed, so I feel that they did not drive the car at all to make sure everything was running smoothly despite replacing some pretty essential parts. I picked the car up and drove it home, one mile down the road and all right turns. The next time I drove my car, it would make a hissing sound when the wheel is turned to the left and the power steering now goes out and locks up during left hand turns. All of these issues are coming from the same initial front left tire well I had them check out. My car is now not safe to drive. I reached out to them and after they took a look, they basically said it's not their issue. My problem here is that my car was more functional before I took it to them. I have never had this issue with my vehicle prior to their handy work. After leaving their shop, my car is now unsafe. I'm now $1300 out and my car is even further from functioning properly. I would have much rather had an annoying popping sound in my car rather than not being able to make left hand turns. The company was given a chance to make things right but instead wanted to charge $900 more dollars. After talking to several people who work on cars as a hobby, everyone has said it sounds as if they punctured a line in the power steering system due to the fact that the hissing sound and power steering issues occur in the same tire well which received work, but they aren't owning up to their mistake. Bottom line: if you are looking for quality service auto work and want your loved ones to drive away in a safe vehicle, go elsewhere.

My experience at this store was beyond ludicrous. I came in asking about a tire that had been…read moreordered a few days prior after receiving an email stating that it was delayed. I went there to check whether the tire had been delivered, and it had been delivered two days prior. The employees at the service desk admitted that no one checked the item into their system until I had arrived. I was already frustrated because this tire was supposed to be installed that morning as well, but the service was canceled because they claimed it had not arrived yet. After several minutes of these employees shuffling to do their job as they should have two days prior, they don't notify me that it had been checked in and was available for pickup now. Instead of calling my name or coming to the register/station that I was at, one of these older or more mature employees decided to bang on the table with his hand as if customers were animals you need to snap/clap at. This was the customer service I received AFTER trying to call the service center regarding this issue for three or four days with absolutely no one picking it up. As soon as I stepped inside, there were six employees huddled together as if there was a mandatory meeting going on. They were simply standing there and doing nothing until I came in, and they were most likely doing the same thing for the few days I attempted to call them. I encourage any customers considering using their services to rethink that decision.

I get my oil changed here and have never had an issue. I get the high mileage option and if I'm…read morejust doing the oil change, not any extra items, it costs me under $40. I've also come and had purchased windshield wipers and they have installed them for me, as well as changing my headlights. The staff are always friendly and helpful. This particular location is at the bottom of Signal Mountain, so the back part area where the Auto Center is, is very pretty. Trees, grass, the background of the mountains. My dog loves it too. Again, I've never had an issue and my car runs really well, even having over 150,000 miles.

Honest, and welcoming. Not how I would normally describe most mechanic shops. I came in late in the…read moreday yesterday while on a road trip and Rob mentioned be able to get me back on the road first thing in the morning if I could bring the car in at 8AM. They pulled the car out of the shop around 9AM and it was ready to go so I could get back on the road as soon as possible. I got fantastic service from Rob who I didn't know was the general manager at the time but I did have a feeling he might be. Something tells me this is just the culture there and I would have got the same service from anyone on their staff. Rob thank you again!

They are good and honest …read more Show you exactly what's wrong . You know they are good by all the cars in parking lot . You don't have to wait long either .

My husband had an oil change here and the filter has installed incorrectly. We now have a driveway…read morewith many large oil stains. This is after we just paid $1400 to have the driveway power washed and now we have to have it power washed again. GO somewhere else to have your oil changed as this company has no integrity

I've been getting oil changes with Chattanooga Quick Lube for many years now, I have also taken…read moreadvantage of their other services, like wiper install or transmission flush, etc. They are professional, courteous, friendly and customer driven. I highly recommend them. They offer excellent value for the money spent. (Not sure why the negative reviews, I guess you can't please all the people all the time.)