Outstanding Customer Service!…read more I just want to say that this was one of the most wonderful experiences I've ever had when getting an oil change. I went in on Saturday, August 15, 2026, knowing that I needed an oil change, oil filter, and engine air filter. I had also gone a little over on my air filter, and my check engine light had recently come on. I had already checked my truck on the diagnostic machine at work and knew everything was okay--the air filter was simply due to be changed. Honestly, I went in expecting that I might get the usual upsell: someone telling me I needed a diagnostic test, additional services, or repairs that I didn't actually need. That never happened. The young man who helped me, Ethan, was extremely knowledgeable, professional, and honest. He checked my A/C cabin filter, showed it to me, and explained that it should be replaced. I said, "Okay, let's get it done." And that was it. He never once tried to upsell me on anything else. I got my keys and left. I drove to pick up my daughter, and after the truck completed its normal reset, the check engine light went off--just as I knew it would. I actually went back afterward because I wanted to thank Ethan personally and give him a well-deserved tip. That's how impressed I was with the service. If you're looking for a place where you can get a good oil change, be treated with respect, and not be pressured into buying a bunch of things you don't need, come here and ask for Ethan. He's awesome! And I also want to give a shout-out to the gentleman at the register. He was great as well. Honest service, knowledgeable employees, and no unnecessary upselling. That's the kind of customer service that deserves recognition.

I can't say enough good things about Express Lube and Car Care in Haltom City…read more On a Sunday afternoon, our car broke down while my family of 6 and I were traveling and still five hours from home. To make things worse, at one point we even locked the keys inside the car. It was one of those days you just don't forget. The entire team stepped up in a huge way. They helped us get the car unlocked, made multiple trips to the parts store, and even stayed late past closing on a Sunday evening just so we could get back on the road and make it home that night. They were so patient and kind with us -- especially with our kids -- which meant more than they probably realize during such a stressful day. What really surprised me was the bill at the end. With all the extra effort and the situation we were in, they absolutely could have charged a fortune. Instead, the price was more than fair and honestly much less than I expected. If we lived anywhere near Haltom City, they would be our go-to shop without question. Truly good people who care about their customers. Highly recommend!

Great service from start to finish! I had a really positive experience with this car service. They…read morewere friendly, professional, and made me feel completely comfortable and confident that my vehicle was in good hands. The pricing was very fair, with no surprises or unnecessary charges. They also have great financing options available, which made the process even easier and more affordable. It's hard to find honest and trustworthy service these days, and I really appreciated the way I was treated. I would definitely recommend them to anyone looking for reliable, friendly, fairly priced car service with great financing options!

I got to say every time I bring my truck there always get a better price they can take care of me…read morethe same day and most instances and they're up front with me if what the problem sounds like it initially was and they find it wasn't that, they didn't charge me. No they may charge me depending on what they had to look at under the engine. Today I went in thinking I need fuel injectors based on the diagnostic that store across the street took and it would have been eight fuel injectors I had to buy at $150 each they started on the truck and realized the fuel injectors were perfect so I didn't have to pay for those fuel injectors.

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

Still the BEST place around! Best price and fastest service! They do more than oil change too…read more Fluids checked, air pressure checked and cabin air filter replaced!

I took my car to Kwik Kar for a routine oil change and had no complaints about the oil change…read moreitself. However, afterward I was given an estimate for **$914** for a valve cover gasket, ignition coils, and spark plugs after being told that my car was currently leaking oil. I was surprised because I had not noticed any issues with my car, and I take very good care of it and keep up with regular maintenance. I drove the car home so my father could take a look at it, and he was unable to find anything concerning that matched what I had been told at Kwik Kar. Since my car had just reached 100,000 miles, he went ahead and replaced the spark plugs as routine maintenance, which cost approximately $150. As a 25-year-old woman with very limited knowledge about cars, I left this experience feeling completely taken advantage of. I understand that vehicles sometimes need repairs, but recommending nearly $1,000 in repairs when I had no symptoms and when a second look did not reveal the issues described to me is extremely concerning. I expect honesty and transparency from a business, especially when customers may not have the knowledge to question a recommended repair. This experience was unacceptable, and I will not be returning.

Oil changes are expensive now. They are like, $69.98 I found this place on Groupon for a much lower…read moreprice and the reviews were good so, I decided to give it a go. I had an interesting experience. Let me tell you about it. I called and asked if, I could drop off my SUV. He said, they are already full. He offered to get me in at 8am or in the afternoon the next day. I said, I'd be there in the afternoon. I went up there and he said, they were full, then another guy said , they were full too. So, that left me w the impression they didn't want to do it that day. I decided, I wouldn't push it but, I did let one of the guys know. He told me to come back at 3ish. I did and he wasn't there but the other guy took care of it. There was one other car ahead of me and then he said , he would get to my vehicle and it would take 45m. He timed it perfectly. I was thankful about his honesty regarding wait time and completing the Oil Change in 45. The waiting room is small with a few chairs inside and is not that cool. It may be because it's a window ac. Also,They have not paid their Netflix account so, you can't watch Netflix but they have Tubi and Roku. There was a Nigerian lady talking on speaker phone and another guy complaining about how he should have been informed about the services before being charged. I agree w him. I brought it to the service advisor's attention that, I may not need an Oil change. I just assumed so because, my maintenance light was on. He said, he would check it . I expected him to explain why it needed to be changed or show me but, he didn't? He changed it and I found out, it didn't need to be changed. My oil is changed every 10k miles. I didn't receive a receipt either. I don't know what kind of oil was used, how many qts were used. He also removed my oil reminder stickers wo asking. I wanted those for my records. He also, messed with my dimmer knob so my Control Panel was dim. Ugg, so uncomfortable. The Service Advisor was knowledgeable with Groupon too that's a plus. Their Internet was slow so, I had to go outside to redeem by Groupon. Also, the parking lot is pretty full so space can be tight. The music is cranked up load in the shop too. So, if your ok with this type of atmosphere come here. If, not look elsewhere.

Scammers. Sold me a control arm replacement service but only replaced one. I have since had FIVE…read moredifferent mechanics tell me the control arms were never done correctly. I went thru a set of $1300 tires in the 3 months following the service because bad control arms cause rapid / uneven tire wear. And the problem has cascaded into several others. They have since refused to honor the 2 year warranty altogether. Several other recent reviews detail similar experiences.

I have a 1993 Dodge caravan is special unfortunately she had breaking issuecame here and got a…read moregreat repair so we're all fixed up and ready to run do a great job reasonable prices

I have a F150 that needed AC repairs. The work was completed ion a timely manner. I was very happy…read morewith the results and the costs were fair. Nadal also did work on my Ford Flex. I needed some work done on the suspension system and was again satisfied with the results and the costs.

My personal experience at Don Perry's Garage has been Five Star!! Great mechanics and they care…read moreabout serving you the customer. If you're looking for the best look no further. Prices are extremely fair and honest. Staff is amazing. Thank you Donnie, James, Vincent & all the staff for all Excellent automotive repairs Services! L. B.

Well, my daughter was out at a youth event for the week in Ft Worth, we are from the Rockwall area…read more On Thursday night she called and let me know her 2011 Jeep Wrangler was overheating and steam was coming from under the hood. She was able to get it back to where she was staying that week. I drove out the following day and was able to identify that the radiator had cracked. it was about 10:30am on Friday. I called around to several shops and most were willing to do the work, but couldn't get it done until Saturday or maybe even Monday. This was not ideal. All that changed when I called Don Perry's Garage. I was talking to Donny and he said he could probably get it done that day. I told him I was just passing through and he said he'd definitely get it done that day. He said "cmon down and we'll get you fixed up. I'll pick us up some lunch and you can hangout here till it's done." This is 100% true! So I headed on down and spent the afternoon with Donny and Kelly. We ate lunch together and chatted for a few hours. Hanging out there I got a real behind the scenes look at how they run their business. How they communicated with their customers on the phone or in person was all top shelf. The transparency they shared with their customers is like nothing I've seen in this business. If they made a mistake, they owned up to it. If they could get a better price on a part, they would and then would pass the savings on to the customer. I've got to also give a shoutout to their senior tech James. He's been there over 30 years and knows his stuff! There's a reason they have been in business as long as they have! The reality is, I probably will never need their service again. Our paths may never cross again. But if you need a quality, honest, and fair repair shop in the Ft Worth area, look no further, you've found it! Thanks again to Donny, Kelly, James and the team!

My truck needed a PCV Valve and it was running rough.. Tom at Peak Auto Repair fixed it and had me…read moreon the road in an hour They are so helpful and courteous.. I WILL be going there for my future auto repair needs Thanks Tom!!

these people are very shady. I took my truck over there because the AC was blowing semi code. He…read moresupposedly ran test on his machine and he determined that nothing was wrong. that the gauges good and but that my was weak and that it was fixing to go out something inside me didint want to believe him so I went home and did my own diagnostics on it to come out to find out it was the blend door actuator on the passenger side was $33 and it took me 15 minutes to replace. He was trying to quote me a new compressor for $877.00 I would be cautious with these people. I don't believe that they're an honest.