Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

Jan and Rick Davis absolutely saved my day. I got a flat tire while on a trip to Asheville. I…read morecalled and spoke with Jan and she found a used tire that fit my car. Even with being understaffed that day with guys out sick she was kind enough to move things around a bit to squeeze me in and get me back on the road. 41 years in business and they are kind caring family owned and operated. Thank you both for helping me back on the road and saving me so much money.

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

Quick, efficient, reasonably priced. I will go back here when in Asheville. Recommended, thanks.read more

Fast service, a reasonable price, and quality work. Had an inspection the other day, took me in…read morequickly and was out within 15 minutes.

My dear friends in Candler, Do not go to this Scam den. Incompetent. They failed my inspection…read morebecause they couldn't replace the "Tag Light" because the poor wimpy little man could not get the screw to turn. Really? Maybe a squirt of WD 40? Charged me $23.75 for a failed inspection over a screw for a $14.99 tag bulb. Oh, they had the bulb in stock but I suppose no WD 40? They are scamming the good people of Candler and should not be in business here.

Failed my inspection because they are too incompetent to remove a screw to enable the replacement…read moreof a 'TAG BULB' that they had in stock for $14.99 and instead charged $23.75 for a failed inspection. NO OTHER WAY TO SEE THIS BUT A SCAM! Ive been going to this location for years , but never again! I suppose the manager gt a bonus based on $$$$. Beware friends in Candler! Scammed!

I've been able to trust this place for over three years. Not one issue - fair prices - fast…read moreservices.

I have been using Super Lube on Brevard Rd for about 3 years now. Chad Rogers and his crew are…read morealways polite and professional. They do the regular maintenance for all 3 of our cars, including changing the transmission fluid. They will even rotate your tires. These guys are the best and they have been there for years!

I was traveling with my husband, daughter (w/autism) and two French bulldogs. Heading from Myrtle…read moreBeach to Wisconsin when our AC started blowing hot. Our pups & daughter couldn't take it, and it was late so had to stay at a hotel. Next day I took it to a place who let us know we needed a new AC Compressor, but they didn't have it in stock. They recommended a nearby dealership who when I went to it they told me they could do the job and had my car all day. End of the day said they couldn't do it. I was in full panic mode and called tire mountain & auto on a whim and explained my situation. I knew they were closed weekends per their website & also it was so late in the day. I was listened to, and told definitely Monday it could be done. But we had to get home. I thanked them & went to find cooling mats & portable fans to try to make the drive. A couple hours later my phone rang and it was the owner I had spoken to earlier. He called to let me know he had 2 guys willing to come in on their day off, so they could get us on the road. AMAZING owners, service, and boy is our car cold! They didn't jack up the price, which they easily could have. Forever grateful for the kindness of a stranger. I'd 1000% recommend this business! Good people! Thank you, Tire Mountain Tire & Automotive!

This place will try and scam you into paying for services that are not needed. Made a appointment…read morefor a transmission flush and dropped it off, they called and said they couldn't even do a transmission flush on my model car, but for some reason had been test driving my car and determined that the front breaks and rotors was bad and needed to be replaced. Neither of which is true, this place is trying to scam people into paying for services not needed. I would highly suggest getting a second opinion on anything they tell you or simply not using this business at all.

This place is great! The front office staff was amazing, there was a hiccup, but the mechanic and i…read morebelieve owner made it right and went above and beyond to make sure I got what I needed. Reasonably priced, great service and customer care. Quick returned phone calls and communication. This is where I will take my car in the future!

From the owner: We are a family own business. Spreading Love, One Car at a Time! read more

Should be 0 stars. Went in for an inspection, paid for it and took the paperwork home. Come to find…read moreout the dude failed my vehicle inspection and never mentioned one word about it at the checkout.

Went there yesterday for a state inspection. Was 3rd in line on the right side. The last vehicle in…read morethe left lane decided to leave w/out service (that should have been my clue). Normally, they get you in in the order which you show up. Yesterday, however, they took 3 vehicles that came in after me and were in the left lane (no alternating patrons as normal). After more than an hour and a half (again, a simple state inspection) and the 6th vehicle to come in after me was in the left bay, my vehicle was finally ready. As I was paying, I asked the gentleman at the counter if they no longer alternated vehicles and he simply said, "I was just doing what I was told". Service here has been ok, and the owner was present yesterday with no concern for customers. Due to shoddy customer service, neither I, nor my family/friends/co-workers, etc., will be using them again.

I would say that when I came in I was welcomed right away. Fernando went above and beyond with…read moreworking this out with Lyft. He spent a lot of time chatting on the phone with the their insurance company. Along with making sure to let me know what was needed. I also witnessed him with all of the other commuters as well, and he was so warm welcoming and friendly to all of the customers!! All the work done on the vehicle was smooth and easy. The vehicle is driving smoothly. They performed all of the maintenance that was needed on top of receiving a free oil change for one small mistake that they made. I would definitely come back to this location and would love to have Fernando welcome me in with his big warm smile!!

After speaking with the representatives at firestone and with them having full knowledge of the…read morevehicle size and type we ordered six tires for our full-size F350 Dooley. Having to wait until the next day for delivery, we arrived and then was told they can't lift the truck. This was concerning considering they had all the details of our vehicle make model and size. I contacted the store to get clarification on why this took place and the representative Bre decided to be sarcastic. Then immediately placing me on hold. A few minutes later, the store manager got on and only made excuses for her employees. I would go to another auto repair tire shop because obviously Firestone does not know what they're doing or how to be respectful to customers when you're wrong. This Only wasted my time and money to make continuous trips over to Firestone when they could've told me this on the first phone call.