Great service all around. Friendly at front desk, helped with local commute while the car was in…read morethe shop for the day, diagnosed the problem and fixed it same day. Didn't bombard me with extra services, and everything that was offered was explained with the clear choice to opt in or out.

Terrible experience. My significant other was recommended to use these guys. We should have known…read morewhen some lady was rude to us on the phone. My significant other said while there, some Emilia or Emily was extremely disrespectful and rude. Stay away.

I will make Pro Service Auto my go to shop from here forward. They were great to deal with and went…read moreabove and beyond fixing an electrical issue with my 2012 VW CC. When they couldn't figure out the issue with the time I had for my appointment they asked to keep it another day to do more tests. I went in with a flashing brake light warning. But my ABS, traction control, cruise control, steering wheel and air bag light were all on too. They managed to fix everything by doing a thorough diagnostic. On top of that the bill was extremely reasonable. I 100% recommend this business!!!

The mechanic heated my engine up to 300 degrees to check the coolant temperature sensor instead of…read morejust taking it out and using a multimeter to test it, which could have cracked my head and made me need a whole new engine. Wanted to charge me $1500 to replace my radiator and exhaust manifold gaskets, which is insanely overpriced (parts cost me $143, and it took me about 2 hours to so this myself). I just went in for a diagnostic, and he may have ruined my engine. I wonder if this dude even knows what he is doing.

The perfect place to go if you want to spend more money on them looking at ur car then actually…read morefixing anything and if there is something to fix expect to pay an extra couple thousand. Just call a local shop and make an appointment a few months out, theres a reason all the other auto shops are booked up for weeks and you can get in next day here.

Excellent service! They completed the work in a timely manner! They are up front and let you know…read moreif there is any thing else that needs to be addressed!

I had been fighting a leaking heater core in my 2015 Ram 2500 for months. But due to the cost of…read morereplacement, I had drug my feet. It finally got to the point I knew it had to be done. The dealership wanted about $2.5K to start - so I gathered quotes from a few shops in town. Glen's offered the best total value by a long shot. While his price already was saving me nearly $1K, his bid also included items the dealership pricing didn't. In fact, it likely would have been at least $3K to the dealer by the time all was said and done. But instead, Glen got it done in less than a day and a half for almost half of that! After I left, I did get a brake system warning light on my way home. I ran back to Glen and he solved the problem and had me back on the road within an hour! I will 100% use Glen's Quality Auto in the future for any auto repairs we need.

The folks at Quality Auto are top notch. Glenn is a great…read moremechanic, very knowledgeable and his prices are very reasonable. He's thorough and never tries to upsell you service that you do not need. I have been completely satisfied with Quality Auto and will never go anywhere else. Joe F.

I needed various auto repairs done to my car and they provided excellent service. very nice people…read moreand easy to talk too about all your repairs and great communication. Highly recommend for all your auto needs.

Easy to connect with. Fair Pricing. Communicated thoughts and procedures. Bilingual was a plus…read more Would recommend. I had a clutch replacement. Will be going back.

I would never recommend this business. I paid almost $5,000 to have my brakes fixed and they…read morefailed. The car accident it caused could have been fatal. There were children in both vehicle, a baby even. I left them a review on Facebook and my review was the newest one in YEARS and they blocked me so that says A LOT about the type of people and business they are. Even after paying for everything they still were trying to charge me an extra $500 for a hose that did NOT need replacing...turned out one of their employees spilled fluid and that was all. As for my brakes failing Im beyond disgusted with this business and their behavior towards the community they serve.

The glowing reviews of this place leave me suspicious, after my own experience here…read more I drive a regular ol' car. And let me tell you, the prices they are charging for parts alone are up to FIVE TIMES what the parts cost. And their "labor cost" is pretty outrageous for some of the simple things they say need done. I got my thousands of dollars quote and compared their parts costs to actual auto store quotes of the same exact parts and this place is charging triple to 5x the cost! For every single part needed. They never did complete the "free inspection" they offered me (I paid them $150ish for them to slap me with their outrageous quote so I wouldn't quite call the inspection free), even after keeping my car for multiple days and saying they would do it. Another disappointment. All in all a pretty bad experience.

Perfect shop for dropping off a tire to be replaced but i wouldn't have them doing real work. They…read moredo a vehicle inspection and try to upsell you on things, they told me i needed new valve cover gaskets when it's actually a leaking high pressure diesel line leading to the injector, a $1000 "repair" that wouldn't have fixed the problem. I was recommended an oil change because of "leaking" valve cover gaskets even though i did one 500 miles ago. I only use OEM filters and oil and they wanted to use Napa Gold. Told me i needed new wipers for $180, $500 for a battery, and $100 air filter that had 10k miles on it. I came in for 3 tires and alignment don't start taking stuff apart and trying to upsell me on stuff and not use OEM parts. 3 stars because the guy at the front of the house is nice and they do nice work on tires.

I can't say enough good things about Castle Rock Auto Repair. My wife and I were on a road trip…read morefrom out of state and had the misfortune of getting a flat tire on Mt Rainier. Had to put on one of those miniature spare tires and drive to the first repair shop we could find, almost 70 miles away. When I walked in we were greeted by Andy, the nicest and most polite mechanic ever. With no waiting at all he fixed the tire and replaced out the donut spare on the car. It was less than 1/2 hour and the tire was fixed and the car ready to go. Then came the bill, $21! What a pleasant surprise as I was expecting a lot more. Go nowhere else if you live in this area or are passing through and need tire work or auto repair. I wish I had a auto service shop like this near me. A big thumbs up for Andy and Castle Rock Auto Repair.

My car's battery needed to be changed and so I went to buy a new battery. They changed my battery…read morecompletely for free and were super friendly. Not scammers, really great people.

I had Tianna work on my truck. It had been badly neglected. She is amazing. Kept me informed every…read morestep of the way. I had kind of a list lol. She adressed each item. If it didn't need repaired she let me know. I. The process if she spotted something that wasn't on it she contacted me and let ne know why and cost. She was reasonably priced and an amazing lady. You'll never go wrong there. My daughter had a car that the dealer wanted several thousand dollars to service. Tianna did it all well under their quote. She is just trying to build her business. Hard working honest women businesses deserve a try.

From the owner: 25 years experience, we do repairs and maintenance for foreign and domestic we also offer Mobile…read morerepairs within 30 miles.

Tyler and Cheyenne were incredibly friendly and responsive from the start. They were able to fit us…read morein on a weekend with very little notice, which we truly appreciated. Tyler diagnosed our car within the timeframe he promised and walked us through everything clearly. The estimate was very reasonable, and the work was completed promptly. What really stood out was Tyler's emphasis on safety--he went above and beyond to make sure our car was safe to take home and even encouraged us to come back so he could look it over again and confirm the issue was fully resolved. It's refreshing to find a mechanic who genuinely cares. We will definitely be back!

Had a great experience at this shop! I was in need of assistance with my exhaust and found exactly…read morewhat I was looking for. Tyler helped me adjust my exhaust and got it done quickly and efficiently. He was super friendly and took the time to explain everything I had questions about. Also, the cost for service was really good compared to other independent shops/big name shops charging 2-3x more than what I paid here! I really appreciated his professionalism and attention to detail. Definitely recommending him to friends & family!