1. Wheeler's Collision & Paint

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Kelso, WA

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Wheeler's Collision & Paint

4.2 (12 reviews)
Closed • 8:00 am - 5:00 pm

Services - Wheeler's Collision & Paint

Bumper repair

Collision repair

Auto frame testing

Wheeler's Collision & Paint Photos

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Review Highlights - Wheeler's Collision & Paint

“When my RV steps quit working, I couldn't find a repair place or mobile mechanic to look at them for several weeks.”

Mentioned in 3 reviews

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T & T Tire - Scratch from tie rod impact

T & T Tire

(58 reviews)

They took care of my need for another used tire and didn't charge me too much. I appreciated the…read morequick help.

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

Dick Hannah Toyota

Dick Hannah Toyota

(108 reviews)

Above and beyond. After a terrible experience with another Toyota dealership in the Portland area…read morewho wanted to gouge me to poverty, this was a breath of fresh air. No pressure, just a straightforward process with that integrity thing we used to do back in the day mixed in. Jobe and Lexi got me an excellent deal with great financing and didn't quit until it was perfect. Top notch service!

If you have to go to a dealer and get a loan, you will get up charged no matter where you go. These…read moreguys did over $2000 of non-negotiable stuff we didn't need. The salesman sort of mentioned it during the test drive by talking really fast and not explaining they were up charges. I suppose with these type of places it's unavoidable. In fairness, I like the car I bought and got a market appropriate deal for what I bought. Also, they are very condescending and pushy in trying to sell you extremely over priced gap Insurance which can be bought for literally pennies on the dollar of what they charge. Don't get scammed. There was another thing similar to this in the contract we had to deal with but I can't remember what it was. When we started having a couple issues with the sale, the "nice" people got a little mean and the whole experience was awful. I was in tears at one point during the paperwork process from frustration and feeling like I had done something wrong. I DoorDash there and dread going back. if their inspection has issues, they won't fix if you push back. That's their prerogative if that's how they want to run things I guess. They wouldn't let me take the car for independent inspection. They wanted me to take the car off the lot ASAP. High pressure. Now I know that's because once it leaves the lot you are legally beholden to the sale. If you don't like the car, you get credit only, no refund. Be careful. I would suggest saving for a car and be willing to walk away if you have to go to these places. We will go back to Eldon Robbins or private sale next time and will encourage our friends and family to not go here.

Wheeler's Collision & Paint - bodyshops - Updated October 2026

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