I had Robert and his crew refinish my hardwood floors 4 years ago now. They did a wonderful job, so…read morethey were the first floor guys I called. Robert is always quick to call you back, very punctual and always great pricing. He must be a good guy to work for too, he always has great help...reliable, professional, skilled and very nice. I would recommend Robert and his company to anyone, they do great work.

Robert and his crews were fantastic. He squeezed us in to his schedule so we could get moved into…read moreour new house. The quality of the work is fantastic, the floors look great. Robert is great to communicate with on the phone or text before, during and after the work. He also was great in helping us select the stain colors a real expert in wood and wood floors.

Flooring and More replaced some carpet at my house. Their prices were quite reasonable and they had…read morea wide selection. The installers were amazing and the carpet looks perfect. I couldn't ask for anything more.

If I could give this store a -5 out of 5 I would do so in a heartbeat. I have never in my life been…read moretreated so poorly by a company ever. The store manager is one of the rudest people I have ever encountered, he belittles women and puts them down, is blatantly disrespectful to customers, and has no regard for any sort of customer experience. The irony here is that all I asked is for my quote to be emailed to me so I could book their services. What kind of company treats women with absolute disregard and disdain? I'm sure the store managers views on equity and compassion as a whole, are missing entirely. If you are any sort of minority or female I would be scared to go in the store for fear of extreme mistreatment. From the minute I walked in the door I was treated rudely by the sales team. The team who came to measure my home was extremely nice and arrived within 48 hours from my first request for service. It is now two months later and I have still not received my quote from the salesman. I followed up for weeks asking politely to have that emailed to me. When I called today to ask for help I'm told that I can only speak with the one sales person assigned to my account -yet he's never available. When I asked to speak to the store manager the guy on the phone says he is the manager and is an out right ASSHOLE to me saying they would just "throw my quote in the trash", treating me rude and completely condescending because I calmly asked if he can just look in the system. When I ask for the number of the owner he tells me that he'll give it to me and then hangs up on me. When I call back they keep hanging up on me. My husband tried calling to get information for a manager, and the store manager yelled at him and hung up on him as well. BEWARE TO BE TREATED ABSOLUTELY DISGUSTINGLY.

Harmon Flooring is the best. Excellent and skilled installers. Always willing to make it right…read more Have been working with them for many years and have had hardwoods, carpet, and tile all done to satisfaction!

Worst experience ever, owner lied on what was suppose to be down missed how many steps that was…read moregoing to be covered wanted 27 inch downstairs got 26 measurements weren't right, tape measurement skills are a D- just wanted to express my feedback so other people won"t be disappointed, his prices in store seem low but when he adds all the removal, freight charge, pad, steps, he the same as everyone else with poor service, Away be aware when he tell you the way to do it, may not the way you want to, poor communication

Pick another company for flooring. I had previously used them and was happy. I spent double what…read morewas estimated. It took 4 visits for this tiny pad by my backdoor to be finished. No one knows what they are doing. I had someone else's deposit on my account. You will get a balloon bill with random expenses on it after it is installed. AVOID !!!!

We had hard wood flooring installed throughout our main floor and carpet upstairs replacing old…read morenasty carpet. Tonea assisted us from the Raytown store. Initially she brought samples to our home & also took pieces of our marble flooring back to the store to explore other options. I can't say enough good things about her patience and expertise. The install came off wonderfully. I highly recommend Northcraft!

We had such a great experience at LL, they were very helpful and the install was excellent, we love…read moreVictor, our installer, very neat and fast, cleaned up every night after finishing for the day. We had a entire house install of hardwood floors, that took approximately 1 week and we could not be happier!

Every single person I spoke to in person or over the phone was exceptional. Professional,…read moreknowledgeable, courteous and a joy to deal with. The floor is great and the price was great too. I couldn't be happier. I highly recommend them!!!!

reached out on multiple occasions and no one will help me, i had - have warranty questions after my…read morecarpets which were installed falling apart very quickly after we moved in. our home doesn't seem to feel right through out with the padding, it feels 100% different in each room - which shouldn't be the case if its the same padding underneath - right? They are quick to take your money but not quick to help with question or concerns.

Update it's 2/3/22 and my floor still not done. The appointment they set for 1/6/22 didn't fix…read moreanything and they claim they are having communication problems and sickness problems within their organization. Still regretting using this company.

I received multiple quotes and Aaron was not only the best but it waws clear he does the work…read morehimself and is very meticulous about the quality. VERY happy with the results, communication, and price.

We couldn't be more happier with floors we got! Feels like we have a brand new house! I will…read moredefinitely be using Hardwood Floor Essence again for my upstairs rooms. Aaron was informative and and he is a very hard worker and dedicated! He is knowledgeable about his profession.

Darren and Missy of Complete Floorcovering were wonderful to work with. They provided great…read moresuggestions on my bathroom styling from shower and floor tiling, as well as, countertop material. Darren did a great job with the whole process of remodeling my bathrooms. He was so nice that even my dog liked him. Overall, I would recommend Complete Floorcovering for your remodeling needs.

I will say that Missy was very nice and helpful in the store. It took a week for them to set up an…read moreappraisal for me. Then it took 2 weeks to get the quote back from them. We told them we wanted them to do the job, however after 2 weeks of them not calling to tell me when we would be on the schedule we gave up and went somewhere else. We first went to the store in April and told them our goal was to get new carpet, granite and tile floor done by the end of August. By the middle of May I was done hearing Missy say Darren would be calling me every time I asked when would could be on the schedule. I wanted to support small local business, lucky we found other places in Lees Summit that made it happen for us. Oh by the way, Darren never did call us.