Had an estimator Preston come out. On time, very thorough, very professional and friendly. Gave me…read morean exact picture of what to expect and plan. Would highly recommend. Thanks Preston for a great experience.

Michael came out to provide an estimate for foundation repairs. He was professional arrived on time…read moreand took the time to explain the findings and recommendation. The inspection seemed to be very thorough and I appreciated the clear communication throughout the process.

We initiated service from Brian at KC Pier awhile back. He's been working with us through the…read moreentire process once we got an engineer assessment on our foundation issues. Brian provided explanations on their services and what best solution along with videos to watch. Upon our Production date, the crew arrived was professional, exemplary work site management by Sebastian and the crew cleaned up well from digging and concrete removal. For second part of implementation for foundation injection the next day, Luis and crew was also professional, explained what they needed and even allowed the additional work we needed! We had an issue with our washer drain and they ( Brian, Luis and Damien) came back to investigate, assess and determined it wasn't a break from any digging. We appreciate everyone with KC Pier. The office ladies, crews and Brian are top notch! We are extremely happy with results from the piers installed that provided better leveling and stability. Only time and weather we endure will see how the seals and membrane applied works but we are confident things will hold up well as intended.

hired this company in October 2022 to place 8 piers on a portion of our home that had experienced…read moresettling. I was pleased with the experience and was given a lifetime warranty on the piers against further settling. Fast forward to September 2023 - not even a full year later - we have new cracks in our walls and significant bowing in our floors. These are obvious signs of settlement. I called the company and they won't send someone out for an entire month to come look at their failed product. This isn't even the scheduled job - this is just to come look and assess it!!! I assumed they would prioritize an issue that was under their warranty and I'm shocked at their complete lack of customer service. They had great customer service until their initial job was done. Sounds like once they get your money they don't care about failing piers. Also, the person answering the phone told me some settling is normal and totally discounted my concern. I understand some settling happens after the piers are initially installed, but enough settling a whole year later to create new cracks in our walls and bowing in our hardwood floors?! Then what is the point of pier installation and this warranty that says "should any of the piers experience settlement, KC Piers will make any and all necessary adjustments and replacements at no cost to the owner"? I am so disenchanted with this company. Don't buy into their lifetime warranty or their charming customer service at the get go. It sounds like they don't prioritize or care about their customers under warranty. Take your business elsewhere is my recommendation! Go find a different company that will actually prioritize their warranties and validate their customers absolutely valid concerns with their products. I will update this review after they finally come out to update if they resolve our concerns or not. I hope they choose to keep their word to fix their failed product.

Searching for a 'Structural Engineer', Google and Yelp have given 'PST ENGINEERING' high positive…read morereviews, so arranged to meet Frank Comer(Sr. Investigation & Design Professional Engineer) at the house we were planning to buy. Frank is very personable, explained all areas of interest which would raise flags, which items should be given immediate attention and others which were normal settling such as vertical/horizontal cracking. His suggestions of benefits such as additional attic insulation, drainage away from the foundation, etc., put us at ease that nothing serious was noticed, just maintaining good maintenance practices. Frank made sure all our questions were answered and stated not to hesitate to contact him for any issues in the future prior to hiring someone. Highly recommend 'PST ENGINEERING'.

Very rude customer service. I called to schedule a consultation for a home that is known to have…read moresome foundational issues and instead of scheduling, the receptionist proceeded to lecture me about how severe my foundations issues sounded to her. She also lectured me about the training that engineers receive after I told her about another company that I have coming to inspect my home. She was incredibly rude and patronizing. The lost a potential customer for no good reason. Sad.

Deeply Disappointed - A Cautionary Tale…read more If you're a new homeowner looking for reliable sewer work, I strongly urge you to look elsewhere. Our experience with Jonathan Jennings and his company was nothing short of a nightmare, and we feel compelled to share the details so others can avoid the same frustration. The project was initially estimated to take one week. In reality, it dragged on for nearly two months. From the very beginning, communication was abysmal. We were repeatedly told that our water would be turned back on by the end of the day--only to return home to a house with no running water. This happened multiple times, and each time we were left scrambling to make alternative arrangements. Jonathan's bid on the project was inaccurate. He assured us that the work could be completed without cutting into the driveway. That turned out to be false. Not only did the driveway have to be cut, but Jonathan also refused to complete the concrete repair in a reasonable timeframe. To make matters worse, he demanded full payment before the driveway was restored, claiming it was a "separate job"--even though the need for driveway work was a direct result of his own miscalculation. As the delays mounted, so did the excuses. Eventually, Jonathan began screening our calls and refusing to respond, even while our home was still without water. This level of unprofessionalism is unacceptable in any industry, but especially when dealing with something as essential as a home's water and sewer system. To top it all off, near the end of the project, we discovered that no permit had been filed with the county. We had to personally call and confirm this with the county office. Only after we confronted Jonathan did he finally submit the permit. When the inspector came out, the project failed inspection due to multiple errors--further delaying completion. There were other issues as well, but frankly, this review is already long enough. The bottom line is this: communication and honesty are the foundation of any reputable business, and this company demonstrated neither. What should have been a straightforward project turned into a stressful, drawn-out ordeal that left us without basic utilities for far too long. I would not recommend this company to anyone--especially not to new homeowners who are already juggling the challenges of settling into a new place. Save yourself the stress and hire someone who values transparency, accountability, and customer service.

requested for foundation repairs, including I beams. They charged 600$ to cut Sheetrock and haul it…read moreaway. They left it. They also did not file a permit with the city. Terrible work all the way around. Not completed on time.

The Helitech team was awesome through every step! From the first call to set my appointment with a…read morelocal representative to the quick response and quality workmanship on our cracked basement wall, I couldn't be happier with the results. I was scared to see the bill at first but they helped with financing and after getting a second quote, I knew Helitech was the best.

From the owner: Helitech is a trusted leader in foundation repair, basement waterproofing, crawl space repair, and…read moreconcrete leveling. Since 1987, our team has helped homeowners protect their homes from water intrusion, structural damage, and foundation settlement with solutions designed to last. We use proven systems and experienced installation to address issues like wet basements, foundation cracks, uneven concrete, and crawl space moisture. With decades of experience and thousands of homes served, Helitech focuses on delivering reliable repairs and peace of mind for homeowners across the Midwest.

Very helpful and easy to work with. The owner, Cody, is very responsive and knowledgeable. Their…read morepricing is very fair. I highly recommend!

I cannot begin to say all the wonderful things about Arrow Foundation. For starters, Cody K's…read moreexpertise and knowledge are unmatched. I had 3 bids before his and he was the only one that took the time to take video and pictures and actually show me what was going on with my foundation. He was careful to explain the work that was needed. He stuck to the timeline and cost estimate-both of which were very reasonable and lower than all the competition. Maddy T in the office kept me up to date on the start date timeline and made payment super easy. She was a delight to work with. Cody, the GM, was on site during the renovation and was diligent with leveling out and measuring the progress--several times. He and Diego, the foreman, were great with communication. Diego and his crew picked up after work each day and on the last day, they left my yard in perfect shape. They took after pictures to compare with the before and checked in with me before leaving each day to update progress. I AM SO HAPPY WITH THE RESULTS! Arrow Foundation brought my 110 year old home back to life for many many years to come. Thanks guys!