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Mitts Masonry

5.0 (4 reviews)
Open • Open 24 hours

Services - Mitts Masonry

Fireplace cleaning

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7 months ago

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Fluesbrothers Chimney Service

Fluesbrothers Chimney Service

(14 reviews)

I called this company to come out and do a service/inspection on my gas log insert which had no…read morebeen working for 3+ years. The quote seemed high but what service doesn't anymore. A young tech named Julius stopped by after he called to say he'd be outside the arrival window we set up due to an earlier appt. He was very respectful of my home and any concerns I might have about his being masked or wearing footies. He got to work and explained some of what he was doing. He ran into a snag and called for help and then explained my pilot light mechanism had rusted out. Being the unit was 15 years old and had not been maintained for the last 8 I found that to be reasonable. He said he couldn't do rest of the maintenance without installing a new pilot light part. I said I needed some assurance that if the system was toast after he installed the part that I wouldn't be charged for that part and then potentially have to buy a new insert. He immediately got his supervisor Tyler on the line and Tyler stopped by as well to do an inspection. Tyler assured me the pilot light issue was the issue after he checked the valve which was the only other part that might go bad. The two gentlemen discussed what needed to be done with me and I agreed to the extra cost. Tyler walked Julius through some potential trouble spots and they both got the job done. They provided info on how to avoid rust in the system and did a number of things I didn't expect. The only charge above the expected charge was for the part. My gas log insert is working well, looks like new and I know how to run it and what to look out for going forward. My rating is five stars assuming everything keeps working once the weather cools down. A lot of their yelp reviews didn't seem favorable but my experience was everything I expect from someone coming into my home to do repairs plus their attitudes were great!

Price of a baseline ventless fireplace was 50% more than a leading competitor, no showroom.read more

Mitts Masonry - masonry_concrete - Updated October 2026

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