Alexander Norris of Foundation Recovery Systems was our certified tech. He came on 7 May. he was prompt, courteous and professional. He listened to all my concerns and the went to work. He inspected every space, crawled in the crawl space and took at least two hours assessing everything. He did not rush at all he took the time to really investigate everything. Afterwords he sat down and explained in clear simple terms what he found. He explained the difference options available and was very honest and professional on all to include cost et.. I would use this guy again and I recommend him. thanks Rick read more

Almost perfect Living In Lee's Summit does have a few drawbacks. A few years ago I replaced my driveway. A building permit was required by the city, and their building code required that the portion of the driveway in the city's right of way required a lower grade of concrete and no rebar (steel reinforced). The heavy rain the past couple of years eroded the soil underneath the driveway, causing the concrete to sink! I called Foundation Recovery and their rep was here the next afternoon. He quoted a reasonable price and I accepted. Work was scheduled so as to meet my needs and a crew showed up on time. Work was completed on time and clean up was flawless. They even stabilized my entry walk for a reasonable charge The results are amazing and the five year warranty is comforting All in all I am more pleased with their modern methods and materials than mud jacking. Bottom line is it looks much better than I thought it would and I've got my driveway back! read more

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Had an estimator Preston come out. On time, very thorough, very professional and friendly. Gave me an exact picture of what to expect and plan. Would highly recommend. Thanks Preston for a great experience. read more

I was looking for a foundation company because my foundation was in need of getting it pulled back and it was bowing 4inches. I found foundation recovery systems online and what won me over was their forever warranty that can be transferrable. My first interaction was with Matt, he came to my house and gave me a break down of everything and what I could do that wouldn't cost me a TON of money! He also came back an hour later to talk to my wife about everything we talked about before. I REALLY appreciated it and thanked him for coming back over. We came up with a game plan and he was very communicative every time I would text him. He had every answer or if he didn't know he would call right back. That is why we went ahead and booked our installation. Installation came around and the crew lead person name Landon was great. Explain what they were doing and how it is going to look. They worked all two days day and night. I was really happy with the outcome and how communicative they were with everything and if I needed to spend any extra to waterproof my basement. And then this time was unexpected but I noticed that the other side of my basement was getting water somewhere and the sump pump that is there was not running as well as the one that was just installed. So I called Matt again to have him come over to give us an estimate of installing a new sump pump where the old sump pump was and water proofing the other side so there will be no water coming through the basement. We discuss price and came up with a game plan. Very polite and willing to help an anyway. He came over as soon as I got off. Second crew came by to do an install and the crew came around 845-9am. They walked me through the game plan and started working on the other side of the basement. Jeremy the formen, he noticed that there was a broken pipe and fixed it so my washer water would flow directly to the sump pump or the other one that was previously installed. He got the waterproofing completed and ran a pipe through one side of the room to the existing sump pump. They patched everything up very nicely and will come back to put up seal and beams within a few days. This plan was not expected, but SAVED us a lot of money! I was very happy about that. I really appreciated the hard work that these men were doing. They worked day and night to get it done. I was very impressed! I would recommend this company because of how well and understand the importance of customer satisfaction. The fact that the work they are doing is warrantied and can be transferred to new owners if I decide to sell my house. Thank you Matt, Landons Crew and Jeremys Crew for putting us at ease so we do not have to worry about water coming through our basement. read more

Ethan Longbine just left here. He is a Service Technician with FRS. He did a great job taking care of a leaky pipe running from my furnace to the sump pit. He also was very helpful in wiping up some water/mildew area's after sealing the pipe. I have to say that FRS customer service is stellar, and I would recommend them to anybody. They are not cheap, but sometimes quality costs. And it is especially good to know how they treat previous customers like me. Because that is what makes "return customers"! Thanks again Ethan, I really appreciated your work! Bob B. (Homeowner) read more

FDS...Not good...why? What I was told would be a "2 day process", took nearly a year of visit after visit, re-adjusting, repair, redoing, finishing undone things, one crew after another telling me what the prior crews did wrong, then leaving their own mess behind. My once finished basement left in a total disaster, and my inexpensive contractor who was going to help, long since moved on. (I ended up getting a second loan besides what I paid this company, to pay someone to figure out how how to repair the damage they'd done). I also had to have 2nd company to replace a broken window which never got done by FRS who broke it. They also took an expensive tool I let them borrow to work on my basement, which disappeared when they left. The repair includes 3 annual visits to check and tighten their supports. They called last month, made an appointment, which they canceled on date due, then were no show for second date. I called to check situation, and told someone would get back with me...which hasn't happened. Buyer beware! read more

I have called twice. They do not return phone calls. The work was ok, however my house continued to settle.

we had an appointment to have our basement wall plated due to diagonal cracks. The gentlemen doing the job were excellent. very polite, considerate of our space & answered all our questions. Gage Miller, Chris Miller & Jessie Pickus did outstanding completing the job in a timely manner & thoroughly cleaned up. The work they did was commendable & provided value & peace of mind. read more

FRS has contacted me and cancelled my contract. Therefore I am no longer stuck for a deposit. I do appreciate this. I had heard good things about FRS which was why I contacted them in the first place. That doesn't change my advice however. Be aware with any company, do not get in a rush, get multiple bids, read every word no matter how long it takes, take 2-3 days to think it over. I made every one of these mistakes. read more

I hired this company to do poly jacking on my driveway, and the entire experience has been disappointing from start to finish. The section of concrete they were supposed to lift was never brought up all the way, which defeats the whole purpose of having the work done in the first place. On top of that, the caulk they used dripped out in multiple spots across my driveway, leaving a messy and unprofessional appearance. They also promised that part of the job included cutting and filling the cracks. Not only did they not cut them properly, but several cracks were left completely unfilled. When I pointed this out, they assured me that someone would come back out to finish the work and take care of the issues. Unfortunately, that's where the real frustration began. Over the course of three weeks, I contacted the company multiple times. Each time, I was told they would send someone out to address the problems, but no one ever showed up. I've given them more than enough opportunities to make this right, and they continue to make promises without any follow-through. At this point, I feel like I wasted both my time and money. The job was incomplete, the workmanship was sloppy, and the customer service was extremely unprofessional. I cannot recommend this company to anyone looking for poly jacking or concrete work -- save yourself the frustration and look elsewhere. read more

Unfortunately, my interaction with Foundation Recovery Systems was extremely unpleasant. When I called to request a bid based on a licensed structural engineer's report, I spoke with someone on the service side. The person I spoke with quickly dismissed me by saying, "so you want us to trust someone else", "that's not how we do business," and the way he handled the conversation was unnecessarily rude and abrasive. His tone of voice and reaction to my questions was so surprising that I immediately hung up the call. As a woman consumer, who knows very little about foundation work, I left the experience feeling intimidated and like an idiot for even calling. His tone made me feel as though going out and hiring a professional structural engineer was somehow ridiculous, when in reality, I am protecting myself and my money as any smart consumer should. Communication matters, and this interaction could have been handled so much better. I'm really disappointed with this company. read more

Source: Consumer Financial Protection Bureau https://share.google/UuYt5vTGKgBAEkHzF Copy and review link for fraudulent detail Greensky is the Financial institution that foundation Recovery system uses offering 18 months no interest no payment agreement and they deny that agreement and immediately send a 180 month loan at high interest rate (15years) read more

FRS evaluated a leak in our basement corner wall and their solution for us was to add a drain in our driveway where water was pooling to hopefully solve our leak problem. We were 1st time new homeowners and looking back definitely feel like we got taken advantage by the "salesman" that got us to add the drain, for a lot of $$. After installation, the concrete along the drain immediately cracked and the drain has now sank. The water flows the opposite way, towards where our leak was. The workers clearly had no idea what they were doing and the end product looks horrible and doesn't even do the job it's supposed to do. We're trying to reach out to FRS currently to have them do the right thing and correct their mistakes. Please go elsewhere to people that know what they're doing, and avoid the headache. read more

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We had some foundation work that needed to be done. I contacted Foundation Recovery system and Grant Butler came and did an inspection and gave us a quote. Our crew showed up this morning about 8:00am. Colton Wise, Gage Fitzpatrick, and Eathan Northern were very informative and polite answering any questions we had. I would recommend them to anyone! Thanks for a job well done! read more

We started working with FRS July of 2024. We had water coming into our walkout basement from the backyard. FRS recommended a full system all the way around our home. We spent more than $16k for the repair and water proofing of our home. The concrete over the interior gutters had to be redone 3 times before it stopped leaking (this was in an area that original was not wet in our basement). Our backyard was dug up and left an absolute mess which we then had to spend additional money to level and regrass the yard ourselves. End result, we're out thousands of dollars and still have water in our basement. read more

hired 2021, i guess 2024 dry year, they came back and added more poly to drive and p walk. thought since 3 years ago the would not fixed/raise. BUT THE CAME OVER 1.5 MONTHS IN DEC AND REFIX. SO THE CONTACTED OFTEN (JOY I THINK) AND THEY ARE A FEW to honor there work. highly recommend. brian did the rework and we tipped notice. GREAT JOB FRS we are northland kc. i dont have time show pics. read more

My double wide driveway was full of cracks and had several areas that had sunk. Wayne and Judah from FRS got everything leveled repaired and sealed and the driveway now looks fantastic. They are ultimate professionals. read more

I am having another company to redo the work they did twice and is still not done right. I have pictures but i really do not want to post them at this time. Just easier to go forward and fix the work. read more

I was very impressed by the representative from Foundation Recovery Systems that came to our house today. His name is Brad Broockerd. He listened to our story. He did his measurements and provided some very good advice on next steps, none of which involved selling any services to us. He provided some company names of people that could help us with our issues. Honesty and integrity prevailed. I would highly recommend Foundation Recovery Systems as you are looking at foundation problems. read more

If you value an overpriced, sleazy sales representative, who talks down to you; this company is right for you. This company has no class, hires people of who has ugly characters, and does not care about your home. Find ANY OTHER COMPANY. Personally, I checked between 6 different companies for the same repair and they have a 35% up charge rate than all other companies in my area. Disgusting customer service and just human decency. read more

Would not recommend. Over sold and under delivered. Have in writing that the steel piers would be driven to bedrock.They only went 24 inches down. No engineer on site to monitor. They Said limestone was the reason they could not sink the piers deeper but I still had to pay full price. They should have used miniature excavator ram hoe to breakup limestone so they could go to bedrock like they said. Overall very disappointed. read more

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Thanks Lee's Summit Foundation Recovery for a job well done. Ryan, did the estimate and advised me on the situation at hand. I was very impressed of his knowledge of expertise. The crew; Donald, Joel and Coleman did an outstanding job. They were courteous and professional. They kept me informed with every detail. These young men are keepers...they left everything neat and tidy. read more

Routine inspection of our foundation and newly installed sump pump. Zach was knowledgeable and low pressure. I appreciated his approach.

Every experience in the past 4 years has been a headache. I can't even get anyone to send me my completed service and warranty information paperwork. I've attached pictures of how they left my subfloor. It took months before they finally fixed it and I was able to actually put flooring down. ​ read more

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I have been trying to contact them for the last year with no response. Teached out again last week. No response. I am still under warranty and they've had to come back multiple times and if you saw the pictures of my house you'd be shocked. Driveway sagging. Sidewalk destroyed. Porch still not fixed. Chunk of concrete fell off a patch job. The main thing I brought them in for is still not done. They are not fixing the issue. I am very upset. read more

Do not recommend. I was searching for crawlspace cleaning and encapsulation services and requested an inspection from FRS. The representative Johnathan was initially very polite and understanding, especially since I arrived late to the inspection. He was very professional and knowledgeable and presented a nifty presentation and lots of information. However, when it came to end of the inspection and pricing was brought up, he was very adamant about me making a decision right then and there. I was honest and let him know that I was searching around and looking for other bids/quotes but he still remained adamant, trying to push me into a decision right then and there. It became quite uncomfortable as he would type away on his computer and then repeat the same things again pushing me to a decision. My kids and I stepped outside as I was super uncomfortable and that helped Jonathan step outside the home as well. I asked him to send the estimate to my email when he pressed again. He very abruptly shook my hand and walked away as I was trying to tell him that I would try to make a decision in the upcoming days. He continued walking away to his car and seemed upset. It just left a really bad feeling and I felt quite uncomfortable and upset as I didn't understand why he had pressured me so much despite me stating my discomfort in making a decision right then and there as I have received bids from other companies and contractors for other projects and none of them demanded for me to decide to make a decision on hiring them and financing over 14k right then and there on the spot read more

When their inspector calls the day before and says your foundation inspection could take 90 minutes, believe him. Initially, I thought that seemed excessive, but when I learned everything that goes into a proper diagnosis and quote for repairs, I wouldn't want anything less. A couple other companies took less than 30 minutes on their inspections, but they missed several issues. The guy from Foundation Recovery systems was thorough, knowledgeable, and educational. I understand exactly what's going on, what the priorities are, and how it will be fixed. Also, their warranty is written in plain English and is easy to understand; it's for the life of the home, transferable to the next owner, and doesn't have a bunch of "legalese". Excellent experience with their work so far! read more

Foundation Recovery Systems - Waterproofing Near Me - Lee's Summit, Missouri

Jeremy and his crew did an outstanding job with regards to lifting and leveling half of my house. They answered any questions I had, and always with a smile. They were kind, professional, and punctual. The quality of work these gentlemen did in below freezing temperatures is beyond what I expected. I am a customer for life. Thank you FRS!! read more

Zach Sanders just completed the annual check up of our basement waterproofing system. He was on time, completed the work in a timely manner, friendly and explained his recommendations in an easy to understand manner. Very satisfied with the service I received. I was happy to receive a seasonal discount on the dehumidifier he installed. read more

I have a bad taste in my mouth. I had this company fix my foundation last January. I started the foundation repair process in August. The original guy was a salesman. He told us what we wanted to hear. He said they could repair the foundation from the inside without much demo. He made us sign and pay for everything in advance. Once the team finally came they. Said we were told wrong and significant demo would need to be done if we did it from the inside. Thankfully it was a relatively warm day and they were able to reinforce the foundation from the outside for the same price quoted to us. The actual contractors seemed kind and ethical. Just now I found a large crack on the other side of my house. I don't know if it is related, but it does not give me a good feeling. read more

KD & Jake were fantastic! They raised the pool deck. It looks awesome. I definitely recommend foundation recovery.

Careful with these folks, they can oversell you on their system. I have a walk out basement showing a little moisture penetration in 2 small areas of my back wall. The salesman came to my home and suggested I install, basically, an inside French drain, placing their drainage system directly on my footer, after they jack hammed up my concrete floor. The guarantee was I would not receive water in my basement. Well, I don't have water in my basement currently so their warranty is worthless to me. Their sales pitch is really good but do your homework. They offered a 10% savings to me which I signed up for, but luckily I had 3 days to cancel the contract, which I did. Do some research beforehand about these subfloor basement drains. Most need to be BELOW the footer to be helpful. read more

Initially they did great work and got the job done in a timely manner. But they needed to return to level the backyard, when the ground was drier. No problem. This was done in the winter. Now we got an appointment at the end of May because it's the busy season. That day rained. Rescheduled. Took off work, no one came or called. Left a couple of voicemails, no call back. I finally get through and make another appointment for this past Wednesday. Crew shows up without the machine to level the yard. Foreman said they would come back on Friday (today) with the machine to do the yard. By 3 pm I called them bc no one came and no one called. I spoke with the receptionist and of course we were not on the schedule. I asked who I could speak to to have this issue resolved and a supervisor was supposed to call me back right away. Clearly, no one called back. My husband made the error of paying them in full before everything was completed. Don't make the same mistake. Haven't used the backyard all spring or summer. Ridiculous. read more

Jake and KD did a multipoint lift and stabilize job in front of my house. It looks so much better and their finish/cleanup work really dressed everything up. They exceeded my expectations and entertained my company during the majority of the work. Thanks for an awesome job. Would recommend to anyone needing this type of work. read more

We were needing some serious basement wall stabilization but took our time interviewing 3 local companies. Adam was a very knowledgeable representative for the company. Not only was he the most practical and cost effective , but did not try to over or under sell what our needs were. The work they did was exceptional and we were impressed by the clean up and they made sure we were satisfied by the work before they left -answering all questions we had. Highly recommend their services . Bouton family Lawrence, Kansas read more

The project started late and ended late so I was forced to take additional vacation days I had not planned to use. The plan was to stabilize the foundation to prevent additional settlement. A year later this has clearly failed as the house continues to sink and large new cracks have appeared in the walls. This project was a total waste of money. They also failed to complete the necessary inspections with the city, so now the city is sending me letters asking for an inspection. But how, its all under new cement now?? read more

On February 28, 2023 Corey Badder came to my home to do a bid on stabilizing the foundation. He explained everything that needed to be done in a very professional manner. He made sure I understood everything. After I was scheduled to the project, the crew showed up on a Monday morning, going over the project and left me know the job would be completed by half day on Thursday. The job was completed by Wednesday noon. The crew was extremely easy to work with. They respected my space to move around the property as needed. After completion, they walked around with me and asked if I had any questions or concerns. Job well done by all. read more

We had a fantastic experience with KD and his assistant. We had a difficult job for them to fix and they did it. Our fondation was cracked all the way through our house from the garage, laundry room and kitchen. Then we needed our sidewalk leveled to correct our drain problem. KD was so extremely knowledgeable and polite!! Our house was a challenge and he worked until he could get it fixed. Much appreciated read more

Greg showed up Jan 9th to give a quote for waterproofing my basement. Seemed like a nice guy. Said something about needing another guy to come out to do something with a laser to give a more accurate estimate than what he gave me. Said i would be getting a phone call and email. It has been a month now and have not heard back from anybody from this company. They have basically refused to respond to any of my phone calls or texts. Left me with now choice but to hire somebody else since they would not answer any of my communications. Makes me wonder that if they won't respond to calls and texts what they would have done if they actually started the work. read more

Kevin C. was prompt, knowledgeable, and took the time to explain what he was doing and how that would impact my system. He thoroughly checked the rest of my basement and gave me info on what walls I should keep an eye on. He even came back to clean up his work when I had to leave for another appointment. GREAT JOB, Kevin! Thank you! read more