I have been working with RS Blue Pool Services for a couple months now and I would rate the service…read moreas EXCELLENT. Renato is punctual, reliable, knowledgeable and friendly. He is great with our weekly cleanings and very proactive on maintenance issues....and all at a reasonable price! If you need great pool service, Renato is your guy!

Renato is so reliable and trustworthy, truly!!! He came in during a true (selling a house) pool…read moreemergency and was such a kind, honest, and efficient help!! He will be the permanent repairman for me from now on. Thank you Renato!!!!

I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

The water return on my pool was leaking so I contacted 3 companies to obtain a bid. Integrity was…read morenot the most expensive or the cheapest but the most responsive. Chris Ball gave me the quote in December. We contacted him is March and he confirmed the quote would still be available. One of the other quotes offered was increased the other company never called back? The team at Integrity phoned week prior to confirm date and time. Following week they arrived as scheduled. Mr. Chino and his brother started the replacement they were efficient, kept the area clean and answered all my questions. Samuel the project manager showed up and confirmed that all was going good and we discussed the project. That afternoon Jose arrived to pour the cement and finish the project. I was taking the opportunity to scrape the residue off the tiles while the water was low. Jose suggested I use a wire brush versus the sponge. I was headed to the store when he said "use mine" and went to the truck. He finished first so I offered to pay him for the brush. He refused gave me a big smile and said "just pay it forward in the future." If you are considering minor of major pool work this year Integrity is not only their name but their standards.

Won't return my calls Need refund and pool warranty work…read moredone. They remodeled my pool in Oct 3024 and now it needs repair. The rep came out and told me it would be fixed and someone would call me but they never did and I have called and left messages several times with NO RESPONSE

Appreciate David coming out, even if it was ultimately to tell me I needed someone else's help. He…read moredidn't overcharge for a service trip, which I appreciated.

So at first when we start. Service was ok. David come first…read moretime and explain a bit about the pool and the system. It was the first time I owned a pool. So I didn't know much. Then we got the big dallas storm. Take David something like 4 months to repair the manifold for the hot tub. So I was not able to use it for 4/5 months. But I totally understand. It was short on any supplies all over. So I can't blame him. How ever ever sense then. The service was not good. I don't know if it's something to do with where we located in Richardson. Or maybe my pool was a big and he didn't overcharge. I have no idea. But service was not good. The guy he send will come few min. Clean a bit. And run away. The pool was always dirty. And yellow on the ground. So many times I find my self going in to brash and clean. So many times. Every time I have an issue. I will let the service guy know. But he would never transfer that forward. Then I will have to text David and that take another week or two before maybe it's get taking care off. His guy will never basically check to make sure everything work. Or any leak. Will come. A bit Cleaniny. Some chemicals and run away. The pool lights never work. He never cared. The pool have a leak for months before I notice my water bill is high. The pool system was beeping for months before finally David was able to come take care of it. For months I will seat and watch a movie and the system will keep beeping. Not good service. For 4 months or so I inform David. That one of those things on the ground are cloth I have asked is your guy suppose to clean it ? His answer was yes. I was watching it. 3/4 months after. He still didn't clean it. I have pic to approve. I have sold the house lately. So I am glad I don't have to deal with it. But soon will build a new pool in my new house. I doubt it I will use north Texas pool again. I don't mind to pay a bit more but enjoy my pool. I did transfer the new owner david number if he want to use him. But just to be nice. I have a mix feeling about the service.

Scott is one of the best there is. Honest and informative communicator. Just a total pro. He…read moreinstalled a new automated iAquaLink system, fixed my pool cleaner, and solved several other pump- and pool-related problems. No problem seemed too complex for him. I've found the pool servicing market in DFW to be difficult to navigate... finding someone good is rare. If you're searching for pool service and you've come across this page, call Pooltex and know you're in great hands. I'd recommend Scott to anyone.

I reached out to PoolTex after reading the reviews on Yelp. I left a voicemail, for Scott…read moredescribing the issue on a Saturday and I was fully surprised that he called me back the same day! I have tried to get help from all kinds of residential services and I can't even count how many never even return a call. I was thrilled that Scott called right away and on a weekend no less! Scott and I talked through the problems with our pool pump quickly and he was able to diagnose the probable issue. Within three days, Scott was at our house with all the needed parts and replaced the pump motor and other needed parts in an hour or so. Scott even refused to take our money until he was finished. I fully recommend PoolTex and Scott for pool issues. I do not often give that level of endorsement, but I think it is definitely deserved in this case.

I had issues with my pool plumbing/valves where the system wouldn't prime due to a lack of suction,…read moreair was getting into the lines. Fixing this was beyond my skill-set, so in searching for a technician, I found Jason (Pool Medic), his reviews stood out to me more than all the others so I had him out to diagnose the issues. Jason confirmed the issues, and quoted me a very reasonable price to replace all of the suction side PVC/Valves. He also replaced the Pump seals. Jason got the job done very quickly, and my Pool is now working even better than it was before. Bottom Line: If you want an extremely competent, knowledgeable, effective and honest pool repair Tech who charges reasonable prices- call this man first.

We needed a new filter, I reached out to Jason since he did some work in the past on my pool. He…read morehelped us pick out the perfect DE filter. I bought it on Amazon and he came out to install it. He did an excellent job, super nice and honest. If you need some work on your pool equipment this is the guy to call.

Your pool can also be unusable after three weeks of "care" from Custom Pool…read moreCare. Multiple requests for assistance do not seem to make a difference.

I've had very good experience with Custom Pool Care. A neighbor of mine recommended them as they…read moreare personal friends with the owner. My first experience was after the week freeze we had, and they came out within a week to examine my pool and fix a busted check valve. I've also had them replace ball valves, my pool pump, and 2-lights in the pool. So I've had at least 4-experiences with them and they keep earning my business. I've never had to wait longer than a week for a tech to come out and address the issue, and the techs who've come out have been friendly and very knowledgeable. So far so good with my experience, and I just called them again today to replace an actuator valve that a stupid animal chewed through the wires. I'll keep using Custom Pool Care and going to Randy and Mike Johnson as long as this great experience continues. Thanks guys.

I cannot express well enough how absolutely incredible this pool company is!…read more We have two pools, one of our own and one at a rental, and our regular pool company stopped showing up and doing promised work. The pools were turning green, growing algae, full of leaves, bottoms covered in old leaves and debris...we were left in dire straits. I called multiple pool companies over the course of several days and could not get anyone to help us, most not answering the phone, most not returning calls from voice mails. And then by the grace of God, we found Blue Oasis. They answered the call, and in our emergency, worked their schedule aroubd to come out to BOTH pools the same day. I can only imagine that this was quite difficult on their part, but they made it happen. The job they did to get these pools operational was superb, and we are so, so grateful. Customers for life!

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.