Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

No follow up, ignores customers, refused to provide hard copy of work authorization and they wanted…read moreme to sign a blank work authroization. Very shady

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Hi! hope you read my review first before calling other companies in fixing your water damage issues…read moreand leakages. Let me give you a summary of what you will be your experience: 1. Nesur consults you, works around your time 2. The most budget friendly youll ever get 3. His advice, take them. He his way around stuff. 4. Cleanliness is top notch. 5. Covid19 friendly. All has masks. 6. Did I say budget friendly? Here is my full review: In the midst of this pandemic, we suffered leakage in our bathroom twice. And twice, restore master was there to do their job. I cannot tell you how much the owner has helped us. First, he went with my schedule. I am a frontliner and I sleep in the day, they accommodated that. Secondly, we the guys that work for him were so neat that they cleaned after themselves. More importantly, Nasur put up with my questioning and inquiries throughout the process. For someone who deals with patients and family members that ask a lot of question, I knew Nasur did a great job in answering mine. Their pricing is very competitive and he works around your budget. I also appreciate that he comes to your house himself to assess the issue first then let his employees do the job later. This shows his dedication and committed with his own company. Furthermore, his advice in regards to other stuff such as what other companies to use as carpenters, plumbers, and other utility guys is invaluable! Not to mention, I searched for two days before setting with Nesur. Other guy wanted to rip off my entire wall for a small spot of leakage. Nesur thought that was obviously adding more bills for them. Another wanted to rip off my insurance. Nesur also knew that was a rip off. I tell you, this guy knows all the tricks that others bestow to consumers who are in dire stress. That is why I trust him, that is why I choose their company. Here is my advice, is you need restoration and any kind of water damage call him! Tell him that this review has made you connect to him! I would put my google reviewer reputation in line with this review. I stand firm that they are the best on what they do. Final thoughts, do not hesitate on calling them for any problem. Ask for Nesur, he usually answers his phone call. Leave a voicemail. Call him first before you even think about calling the other guys. I just saved you headaches and ALOT of money by recommending this guys! P.S. I fairly make reviews now because of time constraints and ofcourse since its saturated now, but I want to make sure they get the rating they deserve. So here a review from a former four year elite. Stay safe.

The owner Nasur Curi literally had the balls to stand in our kitchen and imply that WE had…read moresomething to do with the damage from their people damaging our counter when they reinstalled our dishwasher after assessing a water damage leak. Why? Because we didn't call for a week after it was installed. Wow. That's so long after the install. Because normal people bend over in their dishwasher and notice discrepancies right away all the time. I'm 6'1. I'm not going to see the top screw and how your boys cracked our cabinets right away unless I get on the floor. Nasur had the nerve to say to me, "Look at it from my shoes." No I will not. Look at it from MY shoes pal! Your boys f'ed up our cabinets and you are so disrespectful that you imply that WE did it. Screw your perspective! When you've done nothing wrong, you have nothing to hide. You, Mr. Curi, do have something to hide. The dishwasher was installed crooked and his people cracked the frame of our counter. He told my wife "I drove all the way out here from central Phoenix." Nobody cares how far you drove. We are the customer. You run the business. That's what you're supposed to do. He told my wife his guys took pictures of the screws being back in. We demanded to see them. And did we get to see them? No. What's the matter Nasur? Never tried to BS a woman with a brain? I took the picture attached. This is the top left side of the dishwasher. Then he admitted the screw on the right side was loose but according to him, loose screws don't fall out and apparently dogs don't eat screws also according to him. Your boys showed up on a Friday and struggled to get it out and never assessed the damage under our wood floors. They told my wife they'd come back on Monday and put the dishwasher back on crooked. Did they show back up on Monday? Nope! Gee, I wonder why. Could it be because you damaged our cabinets putting the dishwasher back in and didn't want to deal with it? I have $100 that says the pics Nasur took while he stood in our kitchen and insulted us in our own home will have the time stamp changed to cover his ass. This guy is a crook. I don't care how many years of experience you have. If you accuse a customer of basically fraud, you need to work on your people skills. I'm definitely telling every person I know about this garbage service we received. Go back to whatever hole you crawled out of in Central Phoenix and accuse someone else in their own home. Absolutely disgusting. Also reporting to the BBB.

Chris was absolutely amazing! He had great communication, amazing pricing, as well as skilled…read morelabor. Use him for any carpet related issues!

First class service, On time, fair priced and keep you informed about what the job requires…read more I highly recommend Chris for your carpet needs. DennyLord Gilbert, AZ

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and…read morere-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

This company is the BEST!!! My kitchen remodel is beautiful. Omar le Mousa was my contractor, he…read morehas 40 years experience so I was confident all work would be done correctly & on time. He is very easy to work with. I would definitely recommend this company.

From the owner: Nobles Contracting provides remodeling, flooring, reconstruction, and general contracting to the…read morePhoenix Metropolitan area.

We were referred to Bright Home Construction by our Restoration Contractor, after experiencing a…read morepipe leak resulting in considerable damage to drywall and cabinets. An estimator from Bright Home was on site almost immediately, providing pictures and data to his office. The result was an extremely detailed written estimate for the reconstruction work that was submitted to our insurance company. Bright Home office personnel were extremely helpful, acting as our advocate with the adjuster(s), and after a very long and arduous process, we received payment of our claim. Bright Homes Construction personnel (Jacob Jennings, Francisco) were prompt, efficient, and finished our work to our complete satisfaction. We could not be more pleased with the entire process. Richard and Leslie Gordon

Robert who works for company, he was awesome. He let you know what was going on. He scheduled to…read morehelp he let you know when the help was coming. What was necessary? What was done? He kept you in the loop at all times which was an awesome person. He reached out to you. He checked their work. He was awesome, no. The other people that I had worked with there. Did not do that when you had an issue after their work, they didn't come back and fixed it or anything like that. Or seen what you were hollering about? Robert listened to pictures and took pride in his work and you don't find that very often. Robert action knows a lot about it, and he knows this stuff very well.I recommend him to do anything for you.He follows through he listens, and he tells you the best situation to help you, and it doesn't give you an honest answer and checks in with you which the other people never did or follow through.

I called about an urgent issue with my water heater vent. They provided text updates and within one…read morehour Michael had arrived. He was friendly, explained the issue to me, and got to work. Very happy with the work and would definitely recommend Michael/this company.

I thought Roto Rootter was a company I could trust BIG MISTAKAE. incorrect assessment of the…read moresituation and they ran a drain pipe onto my neighbors land, left the job site in a absolute mess then played games on the phone saying they would call us back or send someone over to fix the landscapin. we're still waiting

Tom and his crew are great! They came out and did testing and didn't try to oversell me on…read moreanything. They just made suggestions for the most appropriate services for my home and then did a fantastic job getting it done. I'd highly recommend them for mold remediation and other indoor air quality issues!