Multiple invoice errors. Radio silence for over a week following a $4K charge. $500 Accounting…read moreerror. Over two weeks of zero action after paying in full for an allegedly "in stock" item. Then, when they finally sent tracking information, the owner realized afterwards that his company shipped an NFA item without a Form 3. Never seen anything like this from an legitimate FFL. UPDATE: In response to my review, the owner still does not take any responsibility for his streak of mishaps. Instead, he shifts the blame to his own staff. Staff that simply followed his poorly executed direction. Dont make the same mistake I did. I should've known right off the bat when the owner couldn't get the model number right despite multiple emails or when he responded with information completely unrelated to the inquiry (as if he was emailing the wrong person). Don't get it twisted. The staff did everything they could to rectify the situation. The wrecking ball was entirely the owner. Plenty of other FFLs out there with at least a basic level of professionalism. Buyer beware.

I had a very pleasant experience here. The two staff members I encountered were both very helpful…read more The shop is clean and orderly. I purchased my first firearm and background was quick. They do get busy in there on a weekend (my anxiety kicked in a bit with the multiple older men hovering around) but that is because they know their stuff, have their stuff and the regulars are regulars for a reason.

Friendly, knowledgeable and great prices. My daughter in law and I went in and we weren't treated…read morelike we were women that knew nothing. We made our purchases and returned after our approval with no problems. The dog, Goose, provides excellent service as well.

Walked in to buy a part for my AR. First guy helping me was doing great up until some biker dude…read morewalked in saying so n so put was putting a sight on his gun. Then in the midfle of helping me both employees ran over to talk to the biker guy. Left me standing there with the item I needed.... While I was standing at the register a teen kid asked if I needed help. I said yeah..I would like to pay. After a few minutes of him fumbling around I finally got to pay and leave. This place has the shittiest customer service!!!#

These guys are awesome. I had a chance to contact this FFL about a week ago. From the moment I dial…read moreup their number, I had a few FFL-specific questions in mind, and their representative answered thoughtfully, and thoroughly. Even though I hadn't ever walked into their shop, they didn't even know who I was, and I had not bought anything from them at that time... they still treated me with the utmost respect. Because of this awesome interaction, I've been saving up to pick up my dream pistol, and I WILL be ordering through Private Sector Arms. Not just because of their respectful, and knowledgeable service reps... but the fact that they are an authorized dealer for many manufacturers including Magnum Research, and Kimber (if memory serves me right). If they place the order, you can save on an FFL transfer fee as you would occur if you purchase a gun off gunbroker...etc. Also, their added integrity, knowing that they inspect each and every firearm thoroughly when a shipment arrives... rest assured your firearm will come out looking fresh. One of the many benefits of ordering thru a responsible and organized FFL such as Private Sector (and not a big box retailer such as Sportmans lol...yea I bash on Sportsman's a lot)

These guys are awesome. Always have answers for me when I…read moreneed to question anything.. Thank you guys 5 's

Great selection of jewelry. The staff seems knowledgeable and they're very helpful. Displayed…read morejewelry is easy to view and compare. I highly recommend this shop. I was actually impressed at the extent of items for sale and the prices seemed very reasonable.

Trying to get ahold of the owner Melissa Denny I had bought a firearm and was waiting for the sbr…read moreto come in from the atf- they never called and said come get your gun you already paid for. She has my phone # in her records - Hud collette

Paid for a new gun that I ordered in February, it's now September 7th and I don't have the gun I…read morepaid cash for. I was told that they were moving, however they still had the gun on order and they would contact me when it arrived and meet up with me to get the paperwork done and then deliver after the waiting period. Nothing... I talke to the owner Tom 2 months ago, he said he would check things out and get back with me the next day, crickets... I have sent several emails and left messages, nothing... Looks like I'm out my money, funny how they talked about pride, being veteran run and owned... Hummmm

Terrible attitudes the minute you walk in the door and a VERY sensitive owner. I was looking for…read moresomeone to replace the sights on my pistol and I came here. After being told it would be ready at a certain time (24 hours+), when I called to ask about the status and if it was ready, I was told angrily "just come pick it up. We're not doing it anymore". I picked it up and the owner tried to give me some rant about "we're not going to rush ourselves" after withholding my property for 10 minutes. This place is a joke. I took my pistol to another local shop (way more professional and welcoming, I wont say who BUT there's a great taco spot next to it) and they were able to help me right on the spot and got it done in 20 mins with respect. Do not give this business your money, one of the worst gun stores I've ever stepped foot in.

I can't lie, I love Cabela's. I go there for 90% of my clothing. Given the weather and climate of…read morethe Pacific Northwest, they offer all the shirts, pants, shoes, and socks you could ever need. The prices are very reasonable. The parking lots are way bigger than they will ever need, and they are patriotic with flags adorning their property for Memorial Day and The 4th. Cabela's has a great selection for folks who love outdoor activities. Great place for selecting gifts for family and friends. I highly recommend this place for almost everything they sell!

My kids love coming here. Keep in mind this review is not about the gun counter,but the shoe and…read moreseasonal area. We come here for candies and occasional shoes. The ladies who have helped us in shoes have been so kind and helpful. We also had a great experience with the Santa's Village, there wasn't a line and we had an appointment. My husband says this is the happiest place in Lacey. Will be back for cinnamon bears and root beer candies.

Good service and friendly staff good to see a local business doing well, made the paperwork process…read moreas easy as possible and called as soon as the paperwork cleared

The guys at the shop are all super helpful. I have been there several times by guns and they are…read morevery knowledgeable. They also have a quick response time. Are you getting your guns to you in a timely manner

Friendly staff that is knowledgeable and helpful. Service is efficient, and they're doing their…read morebest to keep the 2A alive here in Washington.

I have always had great service here starting from the day they opened. Lots of colorful characters…read moreand everyone has really great firearms and safety knowledge. They don't try to sell you the flavor of the day either. They will talk you through your buying choice to help you make the right decision. I have noticed they also don't carry 'gimmick' gear. If they have it, they carry it because it works and is good quality. Ammo selection is wide and varied, from reloads to premium brands. If you are looking for a first gun or to add to your collection, you can't go wrong to buy from these guys. A+

Came here because I heard they do the cheap accinations and I needed information on how to sign up…read more I didn't end up going here for that becasue you have to call in to pre-register and when you look them up online, the Google search helps you make an appointment with a local Tumwater vet that will make the vaccinations super expensive. However, have you ever been in this place? I thought it was a shop just for farmers who need farming equiment, but this place is great. It's kinda like a combination of an Ace Hardware and a Cabelas. They have stuff for your DIY projects so I picked up a part to fix my shower diverter in my tub, but they also have clothing, toys, hunting and fishing equipment, with nice wide, clean aisles. Aesthetically, they are awesome. They had one section with different colors of lawn sprinklers and it was stunning. This place does not get enough love, but it will from me because this place is so cool. Try it out!

Prices are a bit higher than other places. Cashiers like to chat with other employees and takes…read morelonger to check out. Also not good about getting another cashier to help when line gets long. Generally, employees like to chat with one another and avoid customers. Not a fan of this place.