I want to say I had my pellet stove cleaned last week from fire glow, John. My stove is eleven…read moreyears old purchased from Fire-glow. When John finished my cleaning maintenance the stove runs like brand new. His is very professional and highly recommended. Thank you John, Kevin M

We've had our insert for a couple years, I wanted to use it for a while before leaving a review. We…read moredo like our.stove, but I would recommend shopping with a different company. We used them for installation and that was fine. the issues we had were the unit they sold us was too small for the opening so we noticed a gap after it was installed. It's on me that I didn't double-check the measurements but its also why I bought from someone who specialties in this. Then, when I called them about a fix, their first option was to charge me for a piece to cover the gap. Final issue post-install is the window developed small crack. I called them for warranty service and their response was again to offer options where I have to pay. They eventually agreed to call the manufacturer for eh warranty but it was like pulling teeth. I followed up after a couple weeks and again got an unenthusiastic response and no information. That was about 6 months ago and I've given up on them.

Good experience with Chimney Needs USA. Pros: prompt scheduling, friendly technician, competitive…read morepricing. Cons: cleaning could've been more thorough, outdated equipment, lacking inspection report detail. Room for improvement, but adequate service.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

My experience with this CF Ford chimney was amazing! They put a cap on my…read morehouse and we're very honest on what i did/ did not need done. Craig and Devon were so kind and left my house cleaner then when they got there. Thank you so much. HIGHLY recommend this company.

Craig and Devin were very professional and courteous. They were very attentive to the issue we were…read morehaving with water coming into the fireplace. They found the problem. We scheduled an appointment to fix the problem and they called to confirm and were on time. We have had a few heavy rainfalls since they came and sealed the chimney and no water has come into the fireplace. I highly recommend CF Ford for all your chimney related work.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

This was a really great experience and I will be working with NYC Fireplaces again! I initially…read moreordered a Gozney Dome pizza oven. They had the best price I could find online which is why I went with them. A few days after the order I realized I had made a mistake - I ordered a dual fuel wood/natural gas oven, when I actually needed dual fuel wood/propane. I called and spoke to Luca who immediately made the change in their system. The oven was delivered the next day and the delivery person was extremely courteous and helpful. Again, I made another mistake. I forgot to order the stand to put the pizza oven on. I called Luca again and he took payment for the stand and offered to waive the FedEx costs since I paid for assembly initially. That would have been great customer service already, but to go a step further, Luca called me back and said they would put it on a truck and deliver it that same day. Such a great experience!

We've turned to The Trading Post twice. Our experience the first time led us to having them assist…read moreus when we moved to our new condo. We purchased a wood burning stove, we purchased a fireplace screen, we purchased a propane fireplace insert for a fireplace that had been totally disassembled and abandoned. You can see that we contracted for a broad range of products and services from The Trading Post's 2 locations. They have been consistently responsive and helpful to us. I recommend them highly!

The people at The Trading Post are incredibly knowledgeable. They know their Woodstoves, and they…read moreknow their installation. We had a very friendly, professional and helpful experience, and were able to secure a part for our chimney that other neighboring stores did not have in stock. Very grateful for the tips we received for our project also. Definitely recommend shopping here. Clean, interesting storefront. Thank you, Trading Post.

Excellent service and reliable repair work I Used this…read moreservice after trying a different "fly by night" chimney/fireplace repair company. Mr. Chimney was efficient and very professional. They didn't have the chimney cap I needed in stock but ordered one and returned a few days later and did a great job. I would certainly recommend them and also advise against any other companies saying they are chimney/fireplace repair services- or using similar names. Mr. Chimney is the one that you WANT to use !

Tech came out in his own vehicle and had no uniform on, but we were expecting him so we let him in…read more Did an ok job actually sweeping the chimney, but when he used his shop vac it must have had a defective (or no) filter because he sprayed a fine mist of soot over every surface of the house. We didn't notice until he left and we started to notice. We sent Mr Chimney photos and emailed, called and texted and were told "we'll get back to you..." but they never did. We are disputing the $188 credit card charge in hopes of recuperating some losses. I will NEVER use these people again - TERRIBLE customer service!!!

Jason was thorough and so nice. He gave us a good tutorial on our furnace oven and fireplace which…read morehelped us so much as new homeowners. He whistles while he cleans, a true Mary Poppin's chimney man. ;-P

So in the battle between my covered-in-ice driveway and Jay, the driveway unfortunately won. His…read morevehicle did not make it up to my house and we wound up calling AAA to pull him down the hill safely. But despite this 3 hour scary snafu, Jay remained incredibly patient, kind, considerate and professional throughout that ordeal. Once it was finally handled he got right to work on my wood stove and did an excellent job with that too! 5 Stars are not enough in my opinion!!

I had an amazing experience with this company! They mounted my TV perfectly and made sure there…read morewere no wires showing at all, which made the setup look super clean and professional. They also installed my soundbar directly with the TV mount, and everything lines up perfectly. The technician was professional, efficient, and very detail-oriented. They took the time to make sure the TV was level, secure, and exactly where I wanted it. When they finished, the whole setup looked like it came that way from the factory. If you want a clean, wire-free TV installation with a soundbar, I highly recommend them. Great service, great work, and totally worth it!

Professional, courteous, punctual and FAST. I am absolutely satisfied with the job they did…read more Definitely recommend and will be calling again. Personal note to the owner: PDQ at it's "Buddy Lee" Thank you from Tizer #69 & fam

Showed up on time, completed the work efficiently , made no mess and left the room perfectread more