Good experience with Chimney Needs USA. Pros: prompt scheduling, friendly technician, competitive…read morepricing. Cons: cleaning could've been more thorough, outdated equipment, lacking inspection report detail. Room for improvement, but adequate service.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

Quality work, on time, all as requested. Much appreciated. Review wasn't requested but wanted to…read moreshare

KUDOS KUDOS and more.....KUDOS go out to MIKE From even before the proposed work into completion it…read morewas a super flawless interaction. We were constantly updated with dates/times of arrival Mike even voluntarily took off his shoes. He is all the positive words one can describe a most professional worker: polite, friendly, clear and concise in his explanations into the final payment transaction. It would be a mistake to NOT have this contact name/number on hand for a yearly servicing. You won't be disappointed [more pic to follow - will update soon]

Excellent service and reliable repair work I Used this…read moreservice after trying a different "fly by night" chimney/fireplace repair company. Mr. Chimney was efficient and very professional. They didn't have the chimney cap I needed in stock but ordered one and returned a few days later and did a great job. I would certainly recommend them and also advise against any other companies saying they are chimney/fireplace repair services- or using similar names. Mr. Chimney is the one that you WANT to use !

Tech came out in his own vehicle and had no uniform on, but we were expecting him so we let him in…read more Did an ok job actually sweeping the chimney, but when he used his shop vac it must have had a defective (or no) filter because he sprayed a fine mist of soot over every surface of the house. We didn't notice until he left and we started to notice. We sent Mr Chimney photos and emailed, called and texted and were told "we'll get back to you..." but they never did. We are disputing the $188 credit card charge in hopes of recuperating some losses. I will NEVER use these people again - TERRIBLE customer service!!!

They are wonderful. They were clean, knowledgeable and friendly. I got a text telling me when…read morethey would be here, I did not have to wait hours at home. They did not try and sell me a new chimney liner or have me do unnecessary repairs. We discussed my upgrading my furnace. I have had rotten experiences with several other chimney cleaners over the years that I had not cleaned my chimney in 20 years. I will use them every year and if I ever need chimney or fireplace repairs I will call them.

Never got around to inspecting my chimney prior to purchasing my house, so wanted to go ahead and…read moreget it checked out before using it. Researching online, Chimney Sweepers was probably the only company that had consistently good reviews. They were also able to come quickly which was nice. Price for a camera inspection--which I wanted to err on--was on par albeit a bit high to me. On the other hand, before to pay more to get something done right (especially when it comes to your house). The workers were on time and did a good job. In addition to the camera work, they checked things out on the roof as well. They worked independently, got everything done quickly, and the company followed up afterwards with video too. Can't ask much more from a niche contractor. Would hire definitely them again if needed in the future.

I rarely leaving reviews, but I had to take time to credit this business and person. This is…read moreprobably THE BEST customer service and work, we have ever experienced as home owners. They are honest, kind, and timely = excellent service all around! HIGHLY RECOMMENDED!!!!! THANK YOU Chim Chimmey! Keep up the great work! 100 STAR if I could leave 100 stars!

The staff that has taken care of our chimney were courteous and professional -- no complaints…read more They modified our chimney and did an excellent job. The person that answers the phones and schedules appointments was so rude and sarcastic that they have lost us as a customer; it's no good if your most forward facing staff member is a jerk.

Jason was thorough and so nice. He gave us a good tutorial on our furnace oven and fireplace which…read morehelped us so much as new homeowners. He whistles while he cleans, a true Mary Poppin's chimney man. ;-P

So in the battle between my covered-in-ice driveway and Jay, the driveway unfortunately won. His…read morevehicle did not make it up to my house and we wound up calling AAA to pull him down the hill safely. But despite this 3 hour scary snafu, Jay remained incredibly patient, kind, considerate and professional throughout that ordeal. Once it was finally handled he got right to work on my wood stove and did an excellent job with that too! 5 Stars are not enough in my opinion!!

Great service! Easy to book for a chimney cleaning. Came right on time and did an excellent job! We…read morehighly recommend this company!

Always reliable, friendly and professional. Does a great job, is super honest and is a local…read morebusinessman. Wouldn't go anywhere else

My experience with this CF Ford chimney was amazing! They put a cap on my…read morehouse and we're very honest on what i did/ did not need done. Craig and Devon were so kind and left my house cleaner then when they got there. Thank you so much. HIGHLY recommend this company.

Craig and Devin were very professional and courteous. They were very attentive to the issue we were…read morehaving with water coming into the fireplace. They found the problem. We scheduled an appointment to fix the problem and they called to confirm and were on time. We have had a few heavy rainfalls since they came and sealed the chimney and no water has come into the fireplace. I highly recommend CF Ford for all your chimney related work.

Had a great experience with Junior and his team today. As a new home owner, I wanted peace of mind…read morethat my chimney was working right before I used it over the holidays. They went above and beyond to explain everything to me and even bought & cut up wood to have on hand. Highly recommend!

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more