I ordered some food to go and they managed to mess my order up. I paid extra for blue cheese and they didn't put it in our bag. I paid extra for celery and I got 4 in a box. My food tasted fine but it was completely cold. Apparently it's better to eat in than get take out from this place. read more

It's not my favorite wings in town but food is good. However, it's a great place for us to take our kids since they have the game room. We have had times where we waited a very long time on the food but the manager comped our meals. So I guess the good customer service has outweighed the bad. We will continue to dine here. read more

Dine in for two. Got seated fast. Waited for server for 20 minutes. Waited another 20 minutes for what you can call a very thin pizza appetizer for 9 bucks (definitely not worth it). Then 20 minutes later our 30 piece wings and salad came out. My wings and fries were dry and cold. The sauce didn't even stick to the wings. My date's shrimp salad was alright. I told them to re-fry my fries but instead I was given "fresh fries", which was stone cold again. It wasn't the servers fault. It's the restaurant. No love. Bad communication around here and will not ever return. I should have gone to chick fil a and spend 65 dollars without tipping. At least I would have gotten hot food, fresh fries, and no wait whatsoever. read more

This was my second experience at this Taco Mac location. I came here last night for a birthday dinner with 7 other friends. It took over 45 minutes for the food. The guest sitting next to me ordered a pepperoni flat bread, The server tried to put the plate down and the flatbread slid right off the plate onto the floor. I actually got some of the pizza on my clothes and hair, I didn't make a big deal about it, accidents happen I get it. However, it took 10 minutes for someone to come out with a broom to sweep up the flatbread that was sitting on the floor under our feet. Not acceptable. I ordered a buffalo chicken flatbread and it came out without being cut and sliced. Another guest at our table ordered 3 tacos and those didn't come out until after everyone else got their food and we were all done eating. The server said someone in the back dropped the tacos, and they had to make new ones... really?!?! It seems like a lot of employees here have "butterfingers". The dinner guest who ordered tacos and received them late got a free dessert from someone who looked like they were in management. I was not impressed with the service and the mishaps with the food. The dinner guest who received late food should have gotten their food for free since they waited for over an hour for 3 tacos and they never came out with the rest of the food. read more

They followed up with a gift card for a return visit. It's nice to know that they stand behind their brand. Thanks!

The service was very attentive and outstanding. Really enjoy their wings and the casual, laid back atmosphere. The beer selection never disappoints, my favorite hang out spot during football season. read more

I have never bothered to write a review of a restaurant before but I have been so disappointed the last couple of times I have visited Taco Mac. The service is has been slow and bad. The waiter forgot to put our order in for Cheese Sticks and our food took forever. The manager did remedy this situation by paying for the cheese sticks. However, the one thing that really bothers me is all the "extra" charges you will receive. My husband asked for a side of ranch rather than the marinara sauce. He was charged 0.65 for the small container. He was also charged for his extra cheese (0.40) and sour cream (1.40) on his veggie fajitas bringing the cost to over $13 (NO meat!). None of these extra charges are ever explained when you order them and just appear on your bill at the end. The manager was unconcerned by my frustration. I told him that we won't be returning. I am appalled by the lack of service and the "rip of the customer" attitude. There are many other places in Atlanta to eat that are much more convenient and respectful. read more

Lots of TVs. Which is always a plus. Drinks were strong and the service was great. We has an awesome bartender last Saturday night. The problem here is the food not so good. I have tried the fish and chips (fries were cold), and the chicken fingers in medium wing sauce(only half coated in sauce). read more

great beer selection and fun place to watch sporting events, okay service and very bland food. Would go back just for drinks and a game but not for dinner. read more

This used to be a standby for our family but we have had very poor service the past two times we have gone. I've heard from others in the Atlanta area that this problem is not unique to this location, so I'm wondering if upper management is to blame. I hope they read Yelp. read more

I usually go to the one in Suwannee after work, but i live in Duluth, so when my friends and I decide to go to Taco Mac, it's only sensible to go to the one in Duluth. It was NOT the same...the servers were not as friendly and the food was kinda cold....and i get the same thing each time....and on top of that, there were only three other people in the entire place. The portion size was even smaller than the one in Suwannee....it's a chain right?? shouldn't it be the same??? read more

We have been going to the Taco Mac location on Peachtree Industrial for 9 years. Something seems to have changed over the last year. We have had slow service, wrong orders and forgotten food. Tonight was the worst. After receiving our appetizer and ordering right then we waited a half an hour for luke warm food. Our son's wings were sitting in a puddle of sauce. My husband's wings were just warm and came with fries instead of the broccoli he ordered. My Chicken Philly and fries were barely warm. You could tell from the cheese on my sandwich our food had just been sitting. Our waitress immediately returned the food and put a new order in. We received a sincere apology from the manager. Our new food came out worse than before. Our son's wings were again sitting in a puddle of sauce and barely warm. The bread on my sandwich which is supposed to be toasted was literally cold. Again we received a sincere apology from the manager who let us know several other tables had issues as well. At this point we were done and went next door to Chick-Fil-A. I'm not sure we will return to this location. read more

Preface this by saying, my boyfriend and I love wings and love going to Taco Mac. This is not the closest one to where we live but we were close by at a friends. It was my boyfriends birthday dinner with his friends. ABSOLUTE WORST EXPERIENCE I HAVE EVER HAD AT A RESTAURANT. We were a party of 6 but the place was pretty empty. We were seated for over 15 mins before anyone approached us for drinks. When the appetizers came, we were never given silverware or plates. We had to get up and ask for them from the hostess. After this, the server realized his mistake and of course ignored us the rest of the time we were there. When the meals came out 2 out of the 4 were wrong including our simple order of wings and fries. Took another 20 mins to get it fixed which by the time we had our food everyone was done. It was awful...we spent over 2 hours in a faster food restaurant were as we spent only an hour and a half the next night at an upscale italian restaurant where we had a 3 course meal. Ridiculous. I will never go to this location again read more

We visit this establishment once every week or so with 8-18 guests. On the 2nd we came with 16 guests. You were packed. We arrived right before the start of the UGA game. Being a sports restaurant manager (in the industry for 10 years as a manager) I understand that sometimes under these circumstances service will be a bit slower. I expected that. What I did not expect was rude and unsatisfactory treatment from your server and the MOD. We arrived and were greeted by the host staff. We got a table right away but had to ask 3 times for a high chair and car seat sling. Only after I visited the host stand did we receive both (about a 10 minute wait from when we were seated). Brian came over and never introduced himself. He seemed flustered. Took a few peoples orders and left. Missing about 1/2 of our table. When he returned he took our beverage order. 15 minutes later he arrived with our beverages (bar and n/a bev) He then took our order (nachos and 20 medium wings with celery). He walked away without asking our other guests what they needed to order. 20 minutes later another server brought our nachos. We asked where the wings were and he said they were coming. 10 minutes later, all beverages empty, we saw Brian again. This time he was attending to the other end of the table. When we flagged him down to ask for refills and the status of our wings he said that we did not order wings and flipped through his order pad. He then said "whoops the kitchen must have lost the ticket". WHATEVER!!!!! Again knowing how a restaurant works YOU forgot to ring them in. OK. He sent the manager over. He promised the wings would be right out and said that that kitchen must have lost the ticket. Again, not what a guest would like to hear. After another 20 minutes our wings came out. We were told this would be taken off of our check. When my friends daughters order came out she was appalled to find butter on the broccoli. She asked for no butter. When we flagged Brian down we were informed that the Chef will not prepare the broccoli with no butter. We asked to see the MOD. He came over and told my friend "I am not going to argue with you if you want broccoli with no butter I will go make it for you". This made us feel like WE were the problem. Not a good way to feel as a guest in your establishment. After 15 minutes and us telling Brian to forget the order of broccoli the broccoli came out with us being told he had to personally thaw the broccoli out to get us what we were needing. After this we asked for our side of the check. After being told by Brian that the wings had been taken off (not once but 5 times) we had to tell him that we also ordered other items...his response was "what did you have?" When we received our check there was gratuity added on it. Lucky my husband paid because I would not have paid it. We left at half time of the game. After we left I was informed that the other guests had to clear their own table and the dirty dishes sat on our end of the table until they left (the end of the UGA game). When they received their check it had 2 orders of broccoli on it. Not wanting to cause any more trouble they paid for it and left. My friend called to speak with your GM and told him of this area of opportunity. He seemed not interested and told her that he was not going to argue with her and he would just send her a gift card in the mail. DO you teach this as a response in your training?????? When she received the card in the mail it was wrapped in a register receipt and placed in an envelope. A note would have been nice. I assure you I WILL NEVER enter another Taco Mac again. PISS POOR SERVICE!!!!!! read more

we are up to 14 beers on our brewniversity card, which i admit, keeps us coming back. this time we had the wings which were great! i had the 6-pk. mild and my husband had the 10 pc. mile high (which were not as hot as he expected). we both got them with celery but you get your choice of celery or fries. enjoyed the service, food and beer once again. this will be our go-to place for sure now. read more

I like the food, but as a sports bar it is terrible. The manager or whoever selects what to have on the TVs must not have a clue about sports. Was there about an hour before NCAA football championship and had to ask that they put on the pregame show. Biggest game of the day and they didn't bother to turn up the speakers so I had to try to real Nick and Dabo's lips. Came in tonight and expected to have some college BB games on the TVs. Nope. Soccer, Tennis, and numerous TVs tuned to talk shows about the Super Bowl but with no volume in the place who knows what the analysts were saying about the super bowl. Might have been OK with volume. Asked for them to put on Clemson/Pitt basketball and 20 minutes later still not on. Knowing 2 other games started at 8, I just asked to change order to a ToGo so I could go home and find some sports. I hate the place if I want to watch sports!!! read more

Had the worst to-go experience in my life. I ordered 30 pcs wings and a steak fajita for take-out. Guy who took my ordered asked for wing sauce 3 times, asked me if I wanted ranch or fries twice, both of which I didnt mind. I saw him write it down, and saw that he wrote them down correctly. When I got home with my food, my tortilla was missing from the fajitas. I brushed it off, altough slightly annoyed. We continued to eat, only to find that we were given not a single ranch, too small of a portion of fries, and one wrong sauce out of the three sauces. In addition, out of the ~ 30 "wings" we got, there were roughly 7 wings and the rest were all drums. To top everything off, the 6 out of the 7 wings were crunching to the bone like potato chips. I didnt want to make a hassle out of it but I couldn't handle it. It was Father's day night and the whole meal was pretty much ruined by the shitty 50 dollar meal that I waited 40 minutes to pick up. I called to let them know and the guy I spoke with told me it was my fault for not checking before I left. What? read more

I have been coming to this Taco Mac since they moved into this location from the back of the shopping center. We probably average 20 visits a year. Historically, been reliable with something for everyone and reasonable. Service has been slipping and has now hit a low. We had a party of 8 and every person had their meal experience screwed up in some way. Missing drinks, wrong drinks, wrong entrees, no plates for apps, no water, the list goes on. I asked to see the manager and he would not come to the table. Finally after having to get up and get ketchup myself, I found a manager. He told me he was not aware. When I filled him in. They did not seem very interested in making anything right. Best they did was comp the meals. We still paid for drinks and were given no reason to return. The place wasn't crowded and food was fine. It was just such a comedy of errors, I would never chance investing in a meal again. read more