What could you improve? Definitely customer service! A bartender named "T" that worked here on…read moreWednesday evening around 4PM on 3/11/26. Girl please pray! I had gotten here around 4:30PM and went to the pool table, I had been waiting close to 15-20 minutes to be served. I just went to the bartender with a slicked back bun and wearing a burgundy shirt named "T" to ask for a drink since my friend had gotten there before me and said she had taken his order prior to me getting there. After waiting about 3 minutes at the bar, she approached me and rudely asked if I had been sitting by the pool tables. I replied and said "yes I'm sitting near the pool tables" and she responded rudely again and said she couldn't take my order and the server sitting in my section would take it. I had told her "okay, well I have been sitting here for a while waiting to be served and I wanted to order a drink" and she responded and said "well we didn't see you over there, go back to your table and I'll get your server" The server named Dom, took my order and I asked him for her name since he either saw/heard what happened. Bless his heart for trying to rectify the situation by bringing the food out quickly and being more pleasant. What makes the story worse, is that this bartender (after she yelled at me) went back to the pool tables where we were sitting to take away plates for another table she had already served and they were sitting one table over from us. So she served them (males) and my friend (another male) and felt like she refused to help or serve me. Overall, I would come back but definitely steering clear of that rude bartender that was very sarcastic and had a nasty attitude. Definitely go there on weekend nights when different bartenders are working and aren't as rude.

The vibe here is always chill with all types of people of varying ages…read more They have a ton of T.V.'s everywhere with different sports channels. I believe they have two pool tables and four or so dart boards. The pool is always popular, but the darts are almost always available the few times I've visited. The food and drink prices were pretty reasonable. Food quality is pretty average for bar food. You know how it is. Nothing of the extreme spectrum of gross or amazing, just right in the middle. I have a receipt from three years ago because I wanted to remember certain drinks that was ordered. Well... The Irish car bombs for instance has not increased in price: $7.50. I can't believe some of their prices haven't changed in years. But their drink selection has all sort of types and prices. I used to frequent the Peachtree Corners location, but that location has since closed down. This newer location is pretty spacious inside.

I used to go to this place a lot before it was sold and it was a great place to hang out. Service…read morewas great and good was good. Now that it's been sold and renamed Tony's this place looks amazing! But unfortunately this service is horrible. The young girl behind the bar has no experience whatsoever and it's obvious. I ordered some wings and it took 45min to come out of the kitchen, and when it did they were the wrong flavor. There was only 4 customers total, and that's including myself. Will not be returning to this place unfortunately, don't recommend anyone going especially if you're not a fan of poor service.

Two stars were earned for decor, and DJ that provided game commentary and good music throughout my…read morevisit. The venue host local fans of various teams including my beloved New York Giants and my partners Chicago Bears. It is located off of the main road on a semi secluded plot of land that has ample parking, and very well lit. The patio area, which allows for smoking, is one of the first areas I noticed as several people were sitting out there on a pleasant Sunday evening. The patio also had several TVs for viewing games. Upon entry, there was seating in a bar area with additional TVs, and a larger dining area to the right of entrance and beyond the front section were pool/billiards tables with TVs around the tables. I sat at a hi-top table with my group, who had already arrived, in the larger dining area. Noticed that the booths had their own personal TVs. I let our server know that I had just arrived and would like to see a menu. She barely acknowledged me, and never returned with requested menu. My partner had arrived prior to me and had ordered the grouper sandwich with a side of okra. The grouper was grilled and fairly tasty. The okra was fried and came with a sauce that was really good. After we shared his meal, I was still interested in ordering. When the menu finally made it to me, I looked at the options and decided that I wanted to stick with fish. There were only a few options, including fish and chips, a salmon entrée, and the grouper sandwich. I decided on the fish and chips as it was described to be cod served on a bed of fries, and wanted to order a different type of fish. I pointedly asked the server if the fries had a batter similar to other establishments, and she said no. She went on to describe several other things that were not related to my question, but did confirm that there was nothing added to the fries. Unfortunate what I received was a few pieces of heavily breaded fish, and a basket of battered fries. When sharing that this is "exactly what I did not want" and inquiring about alternatives, the server repeatedly stated that sweet potato fries were available at an up charge. She said this several times, and at no point provided any solutions. My partner later shared that she told him that the sweet potato fries were also battered fries, which was exactly what I didn't want in any form, fashion or type of potato! We ended up cutting our losses with my partner, eating the fries and me dissecting the heavy breading to actually find the cod. My server never came back to check on me as I was interested in ordering a beer to go with my meal. This experience just confirms that everyone is not suitable for the service industry! The other servers that were in the vicinity appeared to be much more comfortable with larger crowds, and I actually had to ask one of them for something because my server never returned after bringing the food. Customer Service should be number one in every establishment, as I am a proponent of rewarding good service. I may return again after eating elsewhere to just enjoy the games, get a few drinks and possibly play pool as it was closed by the time I finished eating (access to the pool tables end 20 minutes prior to restaurant close time per another server - still not mine).

One of the best cheeseburgers in the state of Georgia. The truffle fries are also addictive.read more

First off, the location has plenty of parking, and the hostess was super sweet. We were seated…read moreright away after they cleaned our booth, and I appreciated that they actually cleaned and dried it. The whole place was clean and up to par with a great diverse crowd. We started with cocktails. I had the Lychee Martini and my partner had the Mexican Standoff. Both were okay but seemed a little light on the liquor. For appetizers, we got the duck spring rolls and shrimp crab nachos. The duck tasted a little off, though the sauce was delicious. The nachos were just okay and could have used more crab flavor. We also ordered the buffalo wings and Parmesan truffle fries. The wings were basic, and while the fries were good, the flavor seemed slightly off. Not sure if I'd come back if I was in the area. Nothing really wowed me, but the service was great. The burgers coming out to other tables looked amazing, and maybe that is what would bring me back if I was craving one.

Extremely SLOW service for our party. Not sure why because restaurant was not busy. My meal arrived…read morecorrect, but others in the party did not. And there was zero explanation. Music was rather loud. Difficult to hear conversation at the table.

After much discussion with Adam, he convinced us to try Katie's again. We returned tonight to find…read morea much welcomed change. We ordered wings, again, this time. The wings were delicious. I got the lemon pepper wings. They are dry rubbed. They were crispy, well seasoned, and juicy. I've made them at home and now I don't have to. My husband got the Katie's special flavor wings. They were wet. It was a mixture of garlic and buffalo and something else. He liked it a lot. The wings were served with celery and wet wipes. We got ranch dressing cause we don't care for blue cheese. Mike did a great job. Drinks: we ordered the pineapple upside down cocktail as a shot x 2 delicious both times. Tasted just like a pineapple upside down cake. We ordered the Piña colada: Delicious. The Havana Breeze: Delicious. The Café Con Leche Martini: Delicious. This is because Kaitlyn is a great bartender. Attentive. The bathrooms are clean. They are still cramped but that's the space constraints not fault of Katie's. The floors are not greasy and slippery. The place is clean and the staff are friendly. The music is perfect volume. They were hosting poker night and it was a decent crowd. Not loud. Everything was just nice. And these days nice is wonderful. It was a great upgrade from our experience 1 year ago and a welcomed change. Thanks Adam for convincing us to try this hometown gem. We will be back.

Ambiance was great, service acceptable, cubano sandwich not great - more pulled pork BBQ than…read morecubabo, with bread that didn't support it.

First time at the restaurant. We had steak, and it was amazing. The service was also amazing, Patty…read moreour server was knowledgeable, kind and treat us like royalty. Ambiance was nice, no loud music, we were able to have a conversation without yelling.

The guy beside of me, I think is a regular has a spit cup. The service is great. I order delivery…read morea couple of times a week at least. I just Don't like a spit cup beside me. I would rather have a vapor.

We enjoyed our food and server I had lemon pepper wings delicious quality meal for the price will…read moredef be a regular. Ambiance was awesome for the men plenty of sports on all the tv

This place was lowkey and lit! Definitely a chill bar. I got a mojito and the loaded ATL fries. The…read morefries were so good! Might've been the alcohol in me, but it HIT the spot! The bartender was really nice and hilarious. I enjoyed my time here.

I had a great experience here. I have always wanted to try Harold's and this location was right off…read moreof I-85, so why not. I was greeted upon entry, there was ample seating. Music was blasting, they seem to be big GloRilla fans lol. TV's to watch the NBA playoffs. Anyhoo, regarding the food, it was really good. I ordered a breast and wing with fries and some fried green tomatoes as an appetizer. The chicken itself was very flavorful. It was crispy and cooked to order. The mild sauce was a great addition on the chicken. I don't think you can go wrong with crinkle cut fries. The fried green tomatoes were ok, I think the breading was too thick for my liking. Overall, my experience was great and I would definitely return.

Becoming my go to for Friday beers, wings and excellent smash burger sliders. Wings are cooked to…read morecrispy perfection and their I'm-house wing sauce is awesome. Vibe at the bar is great, lots of friendly locals. Service is great and the kitchen doesn't waste time getting orders out.

I stopped by B&W today with the wife during the 2026 Gwinnett County Burger Week  to try out their…read morefeatured special: The Bourbon Bacon Smash Burger. BW has won the last two years Burger Week so I had high expectations. Also looking at the menu, I will be certain to visit again as it had some awesome looking burgers listed. The Burger Experience The description promised a lot: a double 1/4lb burger on a toasted brioche bun, loaded with fried mozzarella, crispy bacon, sweet-smoky bourbon bacon jam, fresh lettuce, and ripe tomato. While the burger was definitely tasty it sadly missed  the mark as vibes didn't  match the promo photo or description. Maybe it was due to Burger Week Kitchen Fatigue, who knows but I hope the kitchen sees this review and steps up their presentation.  Comparing the promo shot to the actual burger was a big miss. The promo showed a perfectly architectural tower with massive onion straws, while the actual burger relied more on the fried mozzarella and bacon for bulk. It was a solid burger, but the kitchen missed the mark IMO. The Sides & Service The real star of the show might have been the Waffle Sweet Potato Fries. I asked for them to be extra crispy, and the kitchen nailed it--perfectly crunchy on the outside and fluffy on the inside. As for the service, it was just okay. It was a busy Saturday afternoon during a Burger Week so it was a packed house, so while it wasn't stellar, it was functional. In fact, the table next to use was seated after us, had more people 4vs2 and  they served and nearly finished before our food even arrived to the table. Final Verdict If you're in Norcross it's worth a stop to check out B&W based on the menu options but don't expect too much from the Burger Week Burger.

Stopped here for lunch with my friend before heading to the airport…read more We sat at the bar and had a pretty decent meal. I had a chicken quesadilla and my friend had fried tilapia with French fries. He requested his fries to have a cajun seasoning. I had some of his fries and they were good. My quesadilla was good too. The chicken had a nice seasoning on it. It was served with sour cream and salsa. I asked for hot sauce which was $0.50 extra. Beers were nice and cold. Leslie was our bartender and she was great. Very welcoming and nice. It looks a bit like a dive bar, but it really isn't. There menu had a lot of options and it was a lot more than bar food. For both of our entrees and two beers it came to about $36. That's not bad at all! I would return next time I'm in the area.

Eh. The drinks were not so great…read more It's your average bar. Really low-key. Locals come for karaoke and pool. The DJ's mixes were old school. Unique crowd and mix. It's all I've got.

One of my friends invited us to see their band perform at this bar. I like that it has a very…read moredecent parking lot, is convenient and the area looks pretty safe in general. I wasn't aware that this place takes cash, so I have to use the ATM (thankfully there's one inside) but unfortunately you get charged (a fee). The menu offers a decent variety of food and drinks. Because it was late, we only have some fries baskets to share and a couple of draft beers. Staff were very friendly and helpful. Sound is very decent, could be a little too high; but it's a performance space, so I might be in the minority here. Oh, another thing, the AC was pretty cold that day, and definitely I could have used a sweater while enjoying the show.

Service falls short, waited 30 minutes for fries that were way too salty, there were four workers,…read moreand not busy at all. Wife said there was a "booger wall" in the women's bathroom. Bartender was more involved in gossip than taking orders. Likely never coming back