Very disappointed Ordered from here and the amount of money I spent didn't match the food quality. Food was so bland and I was definitely missing items from my order. It was too late to call back because by the time our food was delivered, the store was closed. read more

Matthew did a great job handling our requests. The restaurant was busy but he went above and beyond our expectations! read more

Taco Cabana - Mexican Near Me - Houston, Texas

Wanted breakfast tacos today, asked for carne guisada but got carne asada (??)---feels like we're not in Texas but maybe Minnesota? With 4 to-go sauce containers, not one was spicy! Just a bunch of watered down tomato. Huge disappointment. Taco Cabana no longer worth the trip. Don't go. This is general, since reviews of various locations are 1 or 2 stars. Makes you wonder who is posting the 5 stars reviews, employees? read more

I was profoundly unsettled by my visit on 6.19.25 regarding order 322228 at 5:13 PM. The cashier, who was quite unfriendly and went by the name of Maria (I can provide ID if necessary), approached me and simply said, "What?" I requested, "Could I have 3 Mango Margaritas with extra Chamoy?" Her reply was an equally unfriendly, "What?!" To ensure she could hear me, I repeated my order a bit louder and added that I would like a steak fajita burrito with extra sour cream. I mentioned this twice because I wanted to make sure she heard me and that she actually included it, as I really enjoy it with that dish. She requested my I.D. I submitted the order (from which I unfortunately did not receive a receipt because she walked away and provided a young lady with the instructions for my order, then went to the back). I sensed some tension during my interaction with her, but I brushed it off since I frequent this location often and rarely experience such interactions. I also consider that sometimes we are unaware of what others might be dealing with. The same young lady who, ironically, prepared the drinks the previous day with added chamoy, did not do so today. Instead, she added mango syrup to the cup, prepared the ice for the drink, and drizzled a thin line of chamoy before looking at manager Rachel for her approval. Given the tension I felt with the cashier, the unsuccessful addition of the extra sour cream I had requested for my dish, which was not included, and my not receiving a copy of the receipt, the situation began to feel increasingly intentional. With the thin line of chamoy, I decided to request a refund for the drinks since the burrito was already made incorrectly and in my possession, and I simply wanted to leave due to the atmosphere. All the employees assembled at the front and inquired, "Why?" I replied, "I have made several straightforward requests, and it seems you are deliberately ignoring them. I am no longer interested in the items." Racheal answered, "Well, we don't issue refunds on Margaritas," and Maria added with a confrontational tone, prompting Rachel to say, "Don't argue with me." This was perplexing because I had intentionally kept my tone calm, given the clear treatment I was receiving. When I asked, "Is this in policy or documented in some way?" I intended to simply take the drinks and follow through with my decision from yesterday to stop patronizing this establishment altogether. She replied, "Well, we are not supposed to do that, and they are not required by policy to add extra chamoy." She mentioned that during previous occasions when I received this item with added chamoy, the employees were doing it incorrectly, and as of today, they can't add extra chamoy. I understood her explanation and requested the refund again. Now, regarding what I mentioned earlier about not receiving my receipt, I actually needed it to process the refund. I pointed out that Maria did not give me my receipt, and she argued with me about confirming that she had it in a very aggressive manner. A nice gentleman, whom I believe was named Jonathan, simply went to the kiosk, accessed the history, and printed my receipt, which I do have in case there is a need to review it. I received the refund and left the restaurantMy family observed my disappointment when I returned to the car, and I simply told them, "It's okay, that's one of my favorite drinks to order, but I will learn how to make it using our Ninja machine and Googling the recipe, because I vowed and still do to never support or purchase anything else from Taco Cabana again." The only thing I wish for from this unfortunate experience is for you to properly train your employees to be consistent, honest (because when my mother called back, Rachael claimed she had no issue adding it, which was false; if that were true, I would have bought the drinks), and fair. It's crucial in this climate for people to avoid making minorities feel discriminated against, as that could cost you a significant amount of business. Thank you for taking the time to read my review. read more

Taco Cabana - policy - Mexican Near Me - Houston, Texas

Ewwww. The cheese on top is hot but the cheese inside the enchilada is not melted at all. Rice is gummy and in gummy clumps. Guacamole was put on the plate brown. It didn't turn brown. It was like that when I opened my to-go box. Eat at your own risk! read more

Taco Cabana - Dog food - Mexican Near Me - Houston, Texas

Horrible Horrible HORRIBLE we sat in the drive thru from 9:28pm to 9:40. When we FINALLY got to the loud speaker to order at 9:40 the guy said give me a second then at 9:47 a lady got on and took our order. When we made it to the window at 9:56 my nachos cheese were cold and the chips were stale. My baby ordered tacos nothing was on it except for meat. This place is horrible. Please do not go. I do not recommend!!!! read more

fast, delicious and affordable. Who would overpay for a taco in Texas? TC keeps it real on their Tex-Mex flavors and affordable dishes, you get the taste of a sit down restaurant but in fast food. My personal favorites is the 2 fajita taco combo with queso and a Strawberry Fanta. For my small family, the 1 pound of beef fajita with the rice, beans and condiments is perfect for a no cooking night and still manage to have left overs. On my "on-the-go" days the flautas are a great option to grub on your way to a place with sour cream or guac. And for dessert, the ever loving sopapillas! They are delicious with or without the honey or dulce de leche. Service is ok, nothing special but at least you can save your tip for another taco. read more

Horrible. Never have any green salsas. Employees look uneducated to a new level. Food is GARBAGE. Why do post a beautiful picture of street tacos that looks like some good diced fajita carne asada just to give some boiled chewy meat on a tough corn tortilla. Death on this franchise, death is what I wish on this mockery of Tex Mex food. read more

Taco Cabana - Garbage "street Tacos" Look at the Greyson color on the meat - Mexican Near Me - Houston, Texas

I have not been to Taco Cabana in years! The ladies in the kitchen were working extremely hard and urgent while preparing every order fresh! I enjoyed the food, and especially my $2 margarita! It was a great experience to endure after so many years. I will be returning to satisfy my appetite, and maybe start my Monday's off right with a strawberry limeade margarita! read more

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As I'm laying here on what feels like my death bed @ 7:30 at night suffering from FOOD POISONING I got from 2 bacon egg and cheese breakfast tacos from this location at like 7:30 this morning .. im using my last ounce of energy to let you all know this location made me hella sick! I kinda thought it didn't smell right through the bag but I thought... nahhh I'm just tripping. 12 hours later (I'll spare you all the disgusting details) I've concluded that I am never ever eating at ANY taco cabana again! read more

Update 8-20-22: Unfortunately the last two experiences I've had trying to get food at Taco Cabana were not good either. It had been awhile since I tried to go here, but gave it another chance, and both times were not good. When we got food tonight, beef fajita tacos were ordered for me, but when we got the food home, realized I received what seems to be pork tacos instead, with a fragrant smelling seasoning. We didn't check the food in the car, so didn't see the issue until we got home. I even tried to check the ingredients list on the website first to see what the seasonings could be, but there are no detailed ingredients lists listed under the tacos (or other food items either) provided online. I also tried to call the store, but no one picked up. At first I thought it was chicken because the meat was lighter than beef, but due to having severe allergies to some foods including certain seasonings like lime (which I thought I might have smelled), someone tried a taco for me to see what the seasonings were for safety first. We came to the realization I was given pork, which I am very allergic to, instead of the beef we asked for. Once again, this restaurant location made a serious error for me in my order by giving the wrong type of tacos, and had someone not tried a taco for me first, I might have taken a bite thinking it was chicken, and had my throat swell up. Very thankful I did not eat it. The other most recent visit I had here was at the very start of the pandemic, when we went inside to order, and saw a teenage employee wipe his nose on his glove while preparing orders on the line! Horrified from seeing that and that he was handling food after we placed our order, we notified the manager at the time of what happened, and the manager did address it immediately with the employee. The food he handled was thrown away and he got fresh gloves and remade the food. He was a young kid and clearly did it absentmindedly and didn't mean anything by it, but it was unnerving to see, especially when the pandemic was first announced. Needless to say, after too many instances of errors with involving not getting my order right, which is a risk for my food allergies, this will be my last time personally trying to eat here. If I wasn't allergic to anything it would be a big annoyance on it's own, but it's actually dangerous to make errors like these on on some people's orders. You guys need to do better on food allergies and orders being prepared correctly. read more

They never get the order right! Always ask for salsa and queso never receive. When ordering sopaipillas never get honey. I have called and complained numerous times but never right. read more

I can't believe I even gave 1 star the order was wrong even then I can deal with the fact they forgot cheese and there meat dry af what I can't get passed is how they allow rude females to work there the guy greeting me and took my order was nice once I got to the window my order was read wrong she rolled her eyes constantly like there stuck to her brain she slammed the window multiple times without even letting me tell her how she forgot my drink then the drink that was correct she literally didn't put the top on had it poured on my hand gave me no napkins then when she forgot my second drink got mad cause I told her she forgot one and then she gave me someone else's drink the manager was nice I had to ask a diff employee if there a number online then the girl started speaking to me when I was trying to speak with someone else with less attitude I was still nice as I tried to get someone to speak to then I saw a manager in the back noticing a issue which shows great eye this was June 25 at 5 to 5:30 and he was so much help apologized even listened will I ever go back no but Taco cabana is lowering there standards to every other fast food chain every place hires horrible employees because there desperate but you lose money with bad attitudes I rather pay high price for good service then low for bad if you don't like where you are working please find another job stop making other people's days as bad as yours read more

Taco Cabana - Dry tacos Carne Asada Street Tacos - Mexican Near Me - Houston, Texas

Every time we come they don't have meat or too lazy to cook any. It's a hour until closing and they act like the shift is over I asked for a plate the man told me they don't have enough meat for a plate. I asked for a margarita I don't know what they gave me . Food was just thrown together.Over all disappointed with this location read more

Taco Cabana - Rushed - Mexican Near Me - Houston, Texas

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an order was placed for a business which never arrived, we have real time recordings showing the same thing, the driver number simply does not exist and when we call taco cabana they tell us that this is not their problem (literally) we try to fix the problem problem but they just don't care, don't buy here it's a fraudulent business because stealing is a crime and they like to do it. I had to take the measure of calling my bank and denouncing the transfer to get my money back. read more

I just wanted to say that I appreciate Chris' customer service!! He was extremely patient with me while I ordered through the drive thru. One of the best experiences I ever had at a taco cabana, especially at this location! Keep it up Chris :) read more

I've been sitting in the drive thru lane for 16 min now and there is 4 cars ahead of me?!? This is not acceptable. I've been to plenty of Taco Cabana drive thrus. This by far is the worst in rate of service delivery. Either the kitchen manager needs to be changed out or the window person. You have to be trained to handle volume. Please address this if you want your business to thrive! read more

Right when I stepped off the plane - I was hungry like a mutha$)(*&#@ so I told my mama I want some food. I told her I got to go to Taco Cabana! Yes, it is Fast Food but seriously, this is one other Fast Food place that I cannot live without and HELLO they make their own Tortillas! Their tortillas are light and fluffy and so yummy! So I had to get them and not to mention the fact I am in love with their salsa verde. Other more salsa verde are too water down and nobody beats their version. Not to mention the bright colour green just looks so pretty on top of my food! When I shouted out my order through the drive thru - I said I want Salsa Verde, two beef soft tacos, and don't forget my salsa verde. The lady repeats my order and I said and Salsa Verde! When she was reaching for my money, I said don't forget my salsa verde. Seriously, how annoying can I be, but I am telling you...I can't eat their food without their salsa verde! Yes, Don't forget my Salsa Verde! read more

Don't come here if you plan on ordering taco boxes for your work place. If you do, plan on waiting over an hour for your order. Most likely there are several others just like you who want to buy their coworkers breakfast on a Friday morning. I called 30 minutes prior to arriving to make an order for 3 dozen tacos, however no one picked up the phone. I then decided to just order at the counter once I arrive. When I got there I noticed several other people waiting on their order with angry faces and wondered why. I later saw a lady cancelling her order after her patients ran out. Another gentlemen was raising his voice at the cashier for forgetting his order an hour ago (he told me he called in an hour ago). I saw at least four people about to order and then decided on walking out. I took my chances anyways and ordered my three boxes. I was told my wait time would be 25 minutes... however I was wrong, very wrong. I ended up waiting over an hour for my order, and the worst part was that they forgot my order. I was holding my number card and waiting there for the longest time too. I ended up coming to work late because of this. Worst idea ever. read more

Taco Cabana - Empty salsa trays been sitting here for over 30 minutes - Mexican Near Me - Houston, Texas

I Love me some taco cabana!I always get the personal chicken quesadilla with sour cream and qaucamole and some salsa ranch too top it off! I also enjoy the chicken fajita salad with the works including pico de gallo,sourcream,I ask for a side of jalapenos and top it off with some salsa ranch! But a word of warning.......If you go there at night,The workers are not as clean as the morning crew.I saw a guy handle cash and prep food and another worker lick his gloves and start laughing.I'm still gonna give this place five stars even though i only visit them in the morning time never nighttime again!!! read more

Worst Taco Cabana around. BURNT salsa ranch and messed up street tacos. Who messes up street tacos. Line is so long from people trying to get back in line from getting their orders messed up. Absolutely the dirtiest. Tables aren't cleaned, garbage overflowin. read more

Taco Cabana - Who messes up street tacos - Mexican Near Me - Houston, Texas

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Came in to eat with my husband and some homeless man came in in the middle of our dinner asking for food , had to give him some because we felt bad but it was very disrespectful to barge in that way . Workers didn't say anything and allowed him to do whatever he wants. On top of that my rice was extremely hard almost as if it had been in the store for more then a couple days . read more

It was dinner time. Should be ready. There was no music on. The salsa bar was almost empty and looked old. There were like three flies. It took almost 20 mins to get our fajita plates and when we got home to eat them the beef was obviously cut wrong cause it was so tough. Like eating jerky. Very very disappointed. We won't be going back. read more

No matter how many times or what time I come to this location they always take long at the drive through like 20-30 min long, I think they might need more staff that kind of sucks when you have hungry child in the back seat. read more

2 CFCK promo price is $5.09 1 CFCK is $2.49. 2 x $2.49 = $4.98 I think that (maybe mr/ms taco cabana disagree) a promo price should be less than individual price x 2. Can you explain why this is taking advantage of the customer. I have asked the cashier to correct this and they call someone over to ask if they should and they look at each other and decide that You are right! I would like a reply, thanks for your response. I like the but I don't like being taken advantage of. I thank my Math Teacher ‍. I understand cashiers don't need math skills!!! read more

This place has to be closing down soon. These people have no idea what customer service is. Inside closes early all the time. Always try to avoid this location the quality of food is horrible. health department needs to notified. It's nasty inside all the time. Order tacos and the meat was still bloody pink brown on the outside. They took a slice out my quesadilla and it was so hard like it had been sitting for an hour. Who does that???? I'm definitely going to get in touch with corporate office. People shouldn't be eating here, they will be sick. Lord knows what they doing with you food in the kitchen. read more

Taco Cabana - Mexican Near Me - Houston, Texas

I ordered a soft steak fajita taco for $5 and they decide to give me two small pieces of meat. I ordered drive thru so i noticed until I got home. Never ordering it again and I am the time of person who does not complain. read more

Taco Cabana - So I ordered a steak fajita soft taco and charged me $5 for this?? Only two pieces of meat and that's what I pay. Are y'all serious. - Mexican Near Me - Houston, Texas

This Northside Taco Cabana has come to my aid during many a food pinch while I was stuck at work and starving. I prefer it over Taco Bell, as it offers breakfast till 11am and up to noontime on the weekends, the ingredients seem fresher, they have a black bean option over refried beans, good flour tortillas, and they have a salsa bar--once again, freshness wins. Their combo meals are a pretty good deal. I ordered a combo meal with a cheese enchilada, black beans, rice, guacamole and sour cream AND it also came with chips and queso and a drink--all of this for about $5! Lately, their breakfast tacos have been under a promo for 99cents--win! The margaritas are cheap, cheap, cheap...and decent, for what they are. So I feel I can stuff my face with less fear and guilt about what I was consuming than I would at most of the other fast food places that abound out here. They also maintain this Taco Cabana pretty well, the tables and salsa bar are always clean. Now the drawbacks. This Taco Cabana is located within proximity to what must be one of the most dangerous and crazy intersections in Houston. Since it is also next to a Wal-Mart, with a Sam's Club conveniently across the street (?!) and it's all by I-45, traffic is prolific and hellacious. I have to prepare my mind to drive out here, so I pretend I am heading into a Mad Max-like vehicular apocalypse, because that's how everyone seems to drive. This little section of town may definitely be one of the beacons that inspire peopleofwalmart.com. Using peopleofwalmart as my segue, I must also comment on the service I've received at TC. While most of the employees I've encountered appear to possess a level of alertness and response that allowed them said employment, some escape me, and apparently the hiring hands of TC since they barely comprehend above a troglodyte level. One charming encounter was with, literally, a mouth breathing, half-lidded young lass who could not seem to understand my request for black beans, then could not figure how to submit my order on her register. As a result, guess who did not have her order right, but was unrighteously charged for it? Ignominious incident aside, this is among my go to places for fresh, fast Mexican food on the Northside. read more

I remember two things about this place. 1. The burrito appeared to have been filled by a shotgun. Its guts of meat, beans, and sour cream were oozing out into the aluminum shell before I even had it half unwrapped. Looked like a bad modern art painting. Considering that we were were one of oh, three tables in the whole place I'm not sure what the rush to make food was. 2. The tv in the place was showing "Desperate Housewives," and on that episode there was a food fight. Grown-ups throwing their food back and forth while talking to each other. I wanted to do that too. Yeah, that about covers it. read more

I pulled through at 6:30 on Christmas eve with my family of 6. Bless the lady who was working in there first off. There was a huge ass line of cars for Christmas not gonna lie, we ordered our food(which was a pretty decent list of food. I was told after ordering they weren't serving margaritas anymore which is the reason I go every year before looking at Christmas lights. I was bummed. After that we waited in line for close to 35 min and finally got the window. The lady then told me she would make me my margs :)) Really made my night after my hopes were somewhat crushed. All I gotta say is God bless that lady working. Only one there on christmas eve read more

Don't usually post reviews, but while I'm waiting in this long line after dealing with rude and inconsiderate staff (specifically Assistant manager Latoya) I have the time to right a review. First time at this location, and will be sure not to come back. Read the reviews before ordering and went against my best judgment. Listen to the this and the other reviews and save yourself the frustration. Rude staff, long lines, and wrong order, nothing good came from this experience. read more

On business in Houston and stopped by here for lunch. Always tasty! Had Togo 4 stars this time because the bottom fell out of my tacos. Yep soggy. So what as I ate them with a fork. I would visit this location again along with the other TC locations in TX. read more

Taco Cabana - Enchilada with beans and rice - Mexican Near Me - Houston, Texas

They were so busy trying to keep up with margaritas they should have someone who only makes drinks because it was a little while before anyone notice that we hadn't gotten our food read more

Taco Cabana - Mexican Near Me - Houston, Texas

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This is the worst taco cabana I have ever been to. They got our order wrong. Forgot to give us our drinks and the tacos were so plentiful looking. The staff was so unorganized and didn't know what they were doing. I love taco cabana but will never go to this location again! read more

Slowest Drive through I've EVER experienced!! Line was short and still took 30 minutes

Absolutely the biggest bunch of idiots to ever get placed in food service. The manager is pathetically unaware of how to run a store. I know the shyyt that comes along with Taco Cabana but this one has got some Waffle House kind of issues. read more

Oh my god your service is so bad. I made a group order and drove to the location to pick it up. The lady at the cash register looked half dead. She really didn't have any energy to even look at me. She couldn't find my online order because she had 20 different receipts scattet in front of her below the cash register. When she finally found it surprise surprise I come to find out half the order is missing. I had to drive back and have the lady tell me she didn't see that order when it came through... how does the middle of the order just fall off when it gets transfered?? Anyway I asked that she refund the money for the item I didn't have. She then told me to wait for the manager who she didn't bother to call her she just said she would come.. I waited and waited.. until I got annoyed and said can you just return it and she angrily said wel I am waiting for the manager... she was behind her the whole time just didn't bother to get her. Such poor service, the lady up front needs to act like she doesn't hate the world and the lady taking the order should slow down. read more

I ordered the steak nachos. They're good for the price you pay. I ordered a side of rice for my toddler along with steak tacos for my hubs. They asked me to pull up to the front of the store because cars were behind me in the drive thru, so I did. The guy walked my food to my car, but forgot my drink. I didn't receive any napkins or utensils for my food. My sprite tasted like crap. read more

I used to come here for lunch every now and then because it's close to my work but no more. This is such a poorly run establishment that I can't believe it remains open. Today was the last straw. Although the food is typical Taco Cabana fare, the dining room is atrocious. All tables dirty, soft drink lids empty, most of the salsa bar is empty, both trash cans overflowing, no tea in the container. These people obviously don't care. And to top it off it took about 20 minutes to get my food. I've been served faster at a number of full service Mexican restaurants. And no, it wasn't too busy, maybe about half full. Six employees in the kitchen but no one taking care of the dining area. read more

they do not listen everytime i come they mess up my order will not be returning ever............long waits in line