Do NOT go here if you are in a hurry!!!! I have ate here since it opened up. It started out great. But now it is horrible at best! The staff is always changing, you know this because every week there is a new hire at the front register. Last time was horrible. But I wanted to give them one more shot. This time was worse!!!!! We placed our order at 5:51 pm. We saw that there were two other dine in orders waiting (we could see the numbered flags) and a gentleman waiting at the counter for his to go order. So, we knew we would be waiting. Which we don't mind, until we hear, 10 minutes after we sat down and they already filled the three other orders, "Did we fill this order... yeah... the chicken platter and the beef nacho and taco?" Then another voice said, "Yes." While everyone in the dining area looks at us and makes a shocked face. So, we waited a bit longer thinking they weren't talking about us. As I watch car after car leave the drive thru. The woman that was two numbers before us gets up and places another order at the counter. Then with in minutes she had her order brought to her table. The new counter woman came out and was filling up napkins, while we still waited. I looked at my receipt to see what time we ordered and notice we were over charged, we ordered 2 drinks and was charged for 3. So, I thought I will ask them about this when we get our order. As we are still watching more cars leave, I had, had enough! I took our receipt and the numbered flag to the counter. The new woman asked if she could help me. I showed her our receipt and asked about the over charge. She stated she was new, but would go ask for me. I thanked her. She walked over to the shift leader (which is the one who over charged us in the first place) He sighed and told her he would be there in a minute. I asked her what about our order? Would it be ready soon? She said let me look. I said we have been waiting while another woman ordered and already received hers. She stated "Well that order was quicker!" Oh so me ordering and paying for my order over 20 minutes ago wasn't enough time to make our 3 items, that you aren't even working on now? Then shift leader walked up to the counter and looked at the receipt and mumbled something under his breath. Didn't apologize... didn't ask if he could do anything to help, NOTHING. I don't want anything special, I just wanted my order and to be charged correctly. Is that to difficult? Apparently! So, I said here, handing him back our receipt and said why don't you just refund our money, and I will go somewhere that will actually give us our order and charge us correctly! He took it and cashed it out. I asked if he needed the debit card we used to pay to refund. He stated " No, I'm giving you cash." So i took it and threw away the drinks because I refuse to advertise for this establishment. So, just a warning if you like waiting 20 to 30 minutes for your 3 piece order, being overcharged, and then basically treated like crap then this is the place for you! If you don't then I suggest you take your hard earned money and spend it somewhere else! read more