I waited 20 minutes in the drive thru with no movement. I got out of line and parked to make my purchase in the lobby. This was a Saturday night at 9pm. The doors were locked, even though there were other patrons dining. People at the counter looked at me and turned away. I would have gotten back in line at the drive thru, but multiple cars had already pulled in, making the line stretch out the street. I contacted the corporate franchise for customer support, to no avail. I ended up leaving and not ordering any food. I do not plan to return to this location. Horrible customer service. I think this store needs some random drop ins by the owner or corporate franchise. read more

Taco Bell - Fast Food Near Me - Sutherlin, Oregon

All 3 of my taco supremes had soggy bottoms :-( Bring back cashiers it's a much nicer atmosphere and also could you turn the heat on in the dining area read more

My daughter ran behind the counter and screamed "TACO BELL"!!! The people working just laughed and said, "she wants to make tacos!" My daughter is intellectually disabled. These kind people made an embarrassing situation into a funny story. God bless these folks!! You all are the best! read more

1-Star Yelp Rant: Taco Bell Sutherlin - The Lidless, Blastless, Zero-Sugar Circus of Sadness I came for the Baja Blast, I left with a lap full of Baja Blast Zero Sugar and a therapy bill. Let's unpack this clown-car catastrophe, shall we? First, the Baja Blast Zero Sugar situation. You ran out of the real stuff, so you hand me this diet demon juice like it's a suitable substitute. Bro, Baja Blast Zero tastes like someone whispered "lime" into a glass of tap water while a depressed robot cried nearby. It's the soda equivalent of decaf espresso--why even bother? I asked for liquid vacation, not a guilt-free war crime in a cup. Second, the lids. These aren't lids; they're plastic frisbees with commitment issues. I put one on, it laughs, then yeets itself off at the first speed bump. My truck seat now looks like a Jackson Pollock painting done in neon regret. Pro tip: if your lids fit worse than a toddler's shoes on a raccoon, maybe--just maybe--switch suppliers. Third, the staff. I swear the night crew is running an underground fight club in the walk-in freezer. One guy took my order while doing interpretive dance with a taco shell. Another employee was in the corner arguing with the ice machine like it owed him rent. Blink-182 over the speakers, but it's just the same three seconds on loop--fitting soundtrack for this fever-dream drive-thru. Final insult? They charged me extra for the Zero Sugar swill. EXTRA. For the privilege of drinking sadness with artificial sweeteners. That's like paying a cover charge to enter a porta-potty. Sutherlin Taco Bell, you're not a restaurant--you're a prank gone too far. Fix your lids, stock real Baja, and maybe hire people who've met vegetables that aren't deep-fried. Until then, I'm mainlining gas-station Slurpees and telling everyone you're the reason aliens won't visit Oregon. Zero stars, zero sugar, zero hope. #BajaZeroTears #LidGate2025 #SendHelpAndRealSoda read more

I rarely ever stop by fast food places but we went there at 12:30am before closing. We ended up ordering $60 worth of food and the cashier was very patient and accommodating to the large order. We ended up waiting about 4 minutes for them to complete it which I was surprised how quickly it came out with only 2 people working. Definitely satisfied everyone in the group after a late night. read more

Very clean place, staff were friendly and super helpful! Stopped by to charge and have breakfast, we ordered through the app and our food was hot and ready within minutes. Only downside is the bathrooms do not have a baby changing table :( read more

Not super impressed I came last week and got a chicken quesadilla it was SOO good. I got it today, I just had it.. it was burnt and dry, I had gotten two tacos for my dad and it was just chicken and cheese I got them home and there's stuff all over it.. oops read more

this is perfect but they forgot my straw's but at least they got my stuff the service is thorough the tacobell app read more

Taco Bell - two cheeseie fiesta potatoes two cheeseie roll ups one cheese sauce cup nachos cheese - Fast Food Near Me - Sutherlin, Oregon

Food was actually some of the best made Taco Bell food I've ever had, perfectly portioned meat the burrito had all 5 layers and looked like they rolled it the right direction. Mexican pizza was spot on too.. However when I tried to order their $7 box it was $10... the employee tried to defend the greed by saying it's a franchise so that's why they don't offer it the same price as virtually every single other Taco Bell. It's sad that the employee was so indoctrinated to defend the owner. I think all of us know they're still paying their employees the same as every other Taco Bell. But he's charging 30% more for food. Anyways, the tacos were good, the price was outrageous... read more

Im a shift leader at the tacobell in ridgefield, Wa. I pass by to get some quick tacobell and I asked them for my worker discount. They told me that they don't do that so I ask the lady in the front to ask someone else who works there then. A shift leader I'm assuming came up and said they only give free meals to workers and no discount because they didn't have a button for it. I WORK at a tacobell and I'm a SHIFT LEADER. I didn't want to argue because personally I don't like customers who are like that but if you are the general manager here do better. read more

its not the food why i rated it 1 star food was great as with alot of taco bells they want to take away personal service where employees are taking orders from customers. They insist on making customers use their kiosk which are so hard and stressful to use yeah taco bell wants to save money but why dont they offer both the kiosk and regular customer service where staff take orders and payment and bag the items a person orders read more

Stopped on a road trip. Staff was very nice and did a great job with my customization- I don't eat dairy and they got it right on my Crunchwrap & burrito. Plus, the burrito had a good amount of beans. Best of all, they have green sauce! read more

special loud SHOUT OUT to Cashier JADEN M! casher took the time to compliment on my accent and find its origin. It showed the Casher's enthusiasm to be 'all inclusive'. Never ever has anyone asked me that question in the 30yrs spent in this country. You will make a very good group leader. Best Wishes to all your endeavors. God Bless! read more

Tired of not getting my order complete...if they spent more time on quality then they do on time ..they might actually be a good place to eat.... disappointed as usual.. read more

As far as Taco Bell's go, this is a really nice one. The service is great, it's very clean, and the food came out nice and hot. And a big shout out to 'Judy, who is one of the best fast food cashiers that I have ever had the pleasure of meeting. read more

For a fast food chain they have pretty good food. We don't eat out a lot but when we do we go to Toco Bell sometimes.

Ok, so check it out. I get it, it's taco Bell... What should I expect right? The service is nice, the place is clean, but fuck me upper management or corporate chubs, can you bring back the food that actually goes inside the tortillas? I legit had probably 4 tomatoes in my taco ... My girlfriend's crunchwrap was a bean paste, like sour cream or cheese sauce, lettuce and maybe 1 or 2 tomatoes... We spend damn near double what we should of spent to get enough food to fill us up, because it was like tortilla and that's nothing else And we know it's not the workers.... Like almsor all taco hella scimp on their shit now. read more

Every single time we go here we go through the drive through and the employees have always been so friendly and attentive. Hard to find anymore. Our food has had things forgotten a couple times but they are always so great about fixing it. I have to say it is very kind, one of the male employees always notices my husbands card and from being in the service he asks and says thank you. Doesn't need to but it is very kind and appreciated. read more

Listen I don't care what corporate says you fools are making us enchirito after they are gone. You did it for 5 years after it was gone before, before corporate stopped you. The older workers know how to do it so tell the new kids you hire it's a thing. Also it gets 5 stars cause my foods almost never messed up read more

Wonderfully friendly, personal service...love the ladies behind the counter on a weekday afternoon!! They remember all patrons by name and are genuine. It's a welcome respite on a cold and rainy, grey Oregon day. Thanks, ladies, for bringing smiles to our faces and making us feel welcome. :)) The bathrooms were clean. Much appreciated, especially for travelers passing through. The food is the usual spicy TB flavors we enjoy when we need something quick, comforting, filling, reasonably nutritious, and affordable. The spicy tostadas were a little on the side of "slapped together" with a sparse sprinkling of lettuce falling off the sides of the open box and spilling into the pintos n cheese. The spicy chipotle sauce was in one heavy streak on just one side of the tostada and a thin streak of red sauce on the other side. Maybe slow down just a tad and get those sauces on there evenly, double up on the lettuce and tomatoes (and keep them on the tostada ) and y'all will be pretty close to Taco Bell perfection! Thanks, again, for exceptionally warm hospitality. read more

First time i have ever gone to the taco bell in sutherlin. I placed an app order, they could not find it. Si i walked away to check my bank statement, found it, showed the manager and she said they couldn't do anything. So i showed her my order history. And she printed me a receipt with NO customer service number. No form of appeasement was offered. I simply cannot respect that, the first time this happened, in roseburf oregon they gave me a free meal. And continued to say sorry by filling the order i paid for. Great customer service, the place in sutberlin is horrible. Just not happy with the service tonight, i will stick to roseburg. read more

Taco Bell - Order history, weird. - Fast Food Near Me - Sutherlin, Oregon

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One of the best Taco Bells. Clean, friendly staff, and good portions. The burrito supreme was the size that I remember them being back in the day. Other taco bells make them more of a soft taco size. We travel I-5 often and will remember to stop when we want some Taco Bell! read more

Stopped at this Taco Bell late at night on our way home to San Francisco from Seattle. Guy taking our order was friendly and offered us ice waters at the window since we didn't order drinks. Food was fine, service was great. read more

Carson is one of the best employees best service I've seen from any fast food place in sutherlin but there sprit is complete garbo might tho back to McDonald's sprite read more

I normally don't Yelp fast food restaurants but I checked in before stopping at this one. Because of the negative posts I was hyper aware and checking to see how they did. They were great. Friendly, patient guy since we didn't know what we wanted. It was quick, warm and I have no complaints. Carry on read more

I doubt anyone reads taco bell reviews, but this taco bell deserves a positive one. I've had a lot of taco bell burritos in my life and this was the best wrapped burrito I've ever seen. Plus every employee was super polite. Cheers. read more

when we arrived lobby was closed so we went through the drive through. The employee working was super polite with very good mannerism. We were in the middle of a long road trip and were hoping to use the restroom. Mentioned that to the employee and he surprisingly said no problem and met us at the lobby door and let us in. Also the food we ordered was just right. read more

Always get really fast service here. The girl at the front counter (I think her name was Desiree?) was super helpful in helping me decide what to get. Lobby is very clean too. read more

The quality from this store is never consistent. They're either out of something, forgot something or its just made half-assed. If you can, go to roseburg. read more

Taco Bell actually has a $5 meal that looks like their advertisement! It's filling, it's good right off their normal menu (not a dumbed down version), and it taste great. We had the burrito supreme, crunchwrap, taco, nacho, and a drink all delivered in a very crowded restaurant in under 5 minutes. read more

The chalupa i got was supersized. I then ordered 16 burritos, 4 diet pepsis. I was on the toilet for 4 days. But then i went back, again. Seeing the taco bell sign brings me cravings for chalupa. If your looking for authentic mexican food, look no further. read more

Slowest taco bell ever, and I've been to a lot of Taco Bells. Stopped for a quick bite on our way home from the coast. All the workers were taking their time, and one was even playfully hitting another with something. The food was standard and the place seemed clean. read more

we stopped here for lunch everything was good clean great food no complaints

SLOWEST Taco Bell ever. My burrito finally arrived from 1985. Food was fine, trash was beyond full. Don't stop here if you are hungry or in a hurry. Catch one an exit or two down... read more

Stopped on way back from Portland as Taco Bell is usually predictable. This Taco Bell is filthy. Will never go there again.