I love Taco Bell. My husband loves KFC. What a perfect combo restaurant. The restaurant is clean, our orders were correct, came out hot and even with things busy, it was relatively quick, even with drive through and Door Dash going on. Would definitely recommend. read more

Definitely avoid this one. I ordered over a hour before they closed, as I got to the comfort inn just across the street I realized they didn't give me the 3 Doritos locos tacos I ordered so I went back to the drive through. No answer for 5 minutes even when asking for help. I decided to just try going inside the store. Nope. They locked their doors a hour before their scheduled closing time and half the employees were running around the parking lot yelling and smoking. I tried the drive through again and went to the window. Everyone inside went out of their way to ignore me even as I called out asking for help at the cracked window. I finally gave up and went back to the hotel only to realize the part of my order I did get (the luxe discovery box) had no cheese for the chips and the burrito I got was literally filled with 95% beans and a little bit of rice. I've never been to a fast food place that goes out of their way to inconvenience people. Negative stars if only. read more

Taco Bell - Cheesy (supposedly) bean burrito that's literally just beans and a little bit of rice - Fast Food Near Me - Richfield, Utah

7 out of 10 times I go here they mess up my order either by not giving me what I ordered or leaving out part of my order or both.

Had the worst Taco Bell experience of my life! They got half of our order completely wrong. Other customers were obviously having the same experience. It was dirty too! EW! read more

On the way to Moab, we made a pit stop here for food and gas since Richfield had the cheapest gas around. This Taco Bell is combined with KFC so you get some options. I got my go-to: Crunchwrap Supreme and it was just as expected. The food was ready super quick too! They didn't have any fire hot sauce left though unfortunately. read more

Taco Bell - Crunchwrap Supreme. - Fast Food Near Me - Richfield, Utah

got some food with no one in line. I got 4 griller burritos plus loaded nacho fries. the fries where somewhat good but didn't have really any cheese but they did perfectly on the chicken. an only 2 of the griller burritos only had potatoes and meat, super super dry, and the other 2 had nacho cheese and sour cream. How do you do that ? It's same order, not That hard seems like ppl being lazy... I've been here multiple times and everytime something wrong with my food. Never going here again. It's just a waist of money they make it horrible I can't believe it is everytime I go there. I'm officially done and if it would let me add a picture I WOULD so disappointed, tacobell one of my fav place. lost me as a customer for sure! read more

It's Taco Bell and you know what they sell. So this review is on the service of this location. Which was great. Friendly staff and order filled correctly and quickly. It was actually in the top tier of fast food service restaurants. read more

Stopped in on our way to Colorado - perfectly made menu items! The Chalupa, Crunchy Tacos and Burritos. Great job team! We are happy to have taken a chance on this Friday night team at this Richfield location. read more

If I could give 0 I would. After we paid they informed us things we ordered were sold out. We left without the items we paid for (No subs given) and then they forgot our drinks. Service is read more

closed about 45 minutes before they said they did. entire staff was leaving by the time we were there.

As good as any good Taco Bell. Good service Food taste as it should and the tables were clean!

After a long day of hiking at Bryce Canyon, all I wanted was to climb into bed and eat my cheese quesadilla while watching tv. Unfortunately they forgot the cheese! Everything else was good though... Or at least as good as can be expected from Taco Bell. Update: I was contacted by customer service and offered compensation for the quesadilla problem. I was very impressed with the promptness and quality of the customer service! read more

Taco Bell - Looks like what you would expect of a cheese quesadilla from Taco Bell... - Fast Food Near Me - Richfield, Utah

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Worst Taco Bell I've been through we keep giving them chances but every time we go there something is wrong with our order either not made right or missing stuff that is supposed to be there. The only good thing is they are usually pretty fast but that doesn't really matter when the food is trash. read more

Omg! Where do I begin. It was late and this Taco Bell was one of two places open in Richfield. We had just come off a six-hour drive and I was starving and tired. I ordered two spicy potato tacos and one bean burrito - all no cheese. My mother ordered a regular taco. I always check my order before I leave but this time I just wanted to get back to the hotel, take a hot shower, eat, and go to bed. After unloading at the hotel I sat down to eat my food. I open the tacos to find two red Dorito tacos with meat. I'm vegan and don't eat meat. I phoned Taco Bell to tell them about my order and that this is my only meal at the end of a long day. The person said her name is Oceana. I thought that was odd. I told her this is very upsetting. She apologized. She did not offer a refund or to replace the order the next day or anything for this matter. She simply said, "Is that all? Ma'am." I said, "So that's it? Just an apology and you have to hang up?!" I guess it was close to closing and I was being a bother. So disappointing. I will be contacting corporate about this matter. Unbelievable! read more

If you aren't open maybe turn off the giant DRIVE THRU OPEN sign . Common sense... Now uncommon, apparently. read more

I wish I could give negative stars.... The doors were locked over an hour prior to closing. Had to use the drive through.... And of course, in the words of Joe Pesci.... They f....'d me in the drive through. Thanks for the soggy ass hard shell taco and not putting any hot sauce in the bag. Do yourself a favor...skip this dive and the KFC in the same building. read more

Every Taco Bell I've gone too had taken forever and has been completely wrong.. this wasn't the case here. Not only was it friendly customer service.. Our food was done correctly and fast! Super impressed! And it was cold, either. read more

Guess this place was new, I drove cross country with my girlfriend and we ate here, service was friendly, bathrooms were clean, guess your average kfc/taco bell...4 stars cause it wasn't as bad as to some I've been read more

Where do I begin? I was very disappointed with this local place. It is usually really good. I went in after hunting because they are one of the few places open. They had done a full remodel of the building and it looked great, but looks can't get you satisfaction and quality. As I walk into a place a lady from out of state stops me and warns me not to go in. That it was an over an hour wait, and she was leaving and had not received her food. So I walked in and ordered. As I was waiting for my food i set my timer on. As there where at least six customers in front of me and had been waiting. I could see how big of shit show was going on I asked where the manger was and was told they where gone and had a one in training there. She was way over whelmed and the service was bad. They had no chicken or biscuits and had a drive through line that was backed up. So I started asking questions and trying to find out why my food was taking so long and why all the other customers was also. As I was waiting the called an order up by name. Which was kami and nothing nobody claimed it, so I was assuming it was that lady from Colorado. As I'm watching and waiting I over here some employees say that the customer was not here and had paid, one was happy and said "well at least we got paid" and started dancing and singing money money money!!!! That's when I could no longer take it. My food was not even up and all I ordered was a T-6 which is chulapas and a taco and big chulapa. With a drink. My wait was over 45 mins and other people's was over an hour and half. My food was shitty and it was put together by a circus clown and cold. I will go talked to the manger today! I'm from here in Richfield and I don't like to be taking advantage of local restaurants let alone out of state people that keep that place in business. I will suggest that people go to Wendy's at least they are fast and friendly and way more polite. I would boycott this KFC/Tacobell. At all costs! read more

Everything was really great. Everything I expected from a location like this. friendly young cashiers took your money and gave me a food simple is that delicious and spicy read more

Currently waiting in line for over 30 minutes now. This is the most garbage establishment ever. The tortillas are hard, the beans are crusty, the cheese isn't melted.....please, someone hear us out and fix things!!!!! We keep trying to give this place a chance because we love Taco bell, but this isn't a taco bell, it's literally a crap shoot everytime we come. Ugh!!!! read more

My husband went in to grab a quick meal for us after a long day on the road. After waiting at the counter for over 10 minutes (while the employee walked past him numerous times, ignoring him ) he walked out! This place is in dire need of an overhaul from the bottom up!!! read more

This Taco Bell is the worst I have ever been to. I am resident here in Richfield, so that's saying something already. I've had bad experiences here for sure, but since they remodeled the place and have new staff, it's actually not bad. The food is good and recently they got my orders right. Big thumbs up there! The three stars is for being better at what they do and being better at being respectful and nice, at least for now. If you've had a bad experience here, give it a second chance to see if it gets any better! read more

I had a two piece chicken meal June 19, 2019 I came home and ate the wing and within minutes I started sweating and throwing up was so dizzy I could not stand my wife called a neighbor and was able to get me in a car took me to the Gunnison Hospital where they diagnosed me with food poisoning I was kept overnight it was the sickest I have ever been in my life called the managerNo she told me that she would have the insurance company get a hold of me said she'd had problems with the restaurant and was trying to turn things around if you value your health don't go there The only other thing I ate that day was a piece of toast at read more

I'm really reluctant to give this restaurant a one star as one star is probably too much! The service here has always been horrible and the food is borderline an edible on a regular basis. The only reason it exists is because the freeway traffic doesn't know any better. I am totally amazed after all this time that this restaurant still cannot get it together. It has to be the worst Taco Bell KFC in the entire chain! On our visit today it took 15 minutes for the cashier to take an order for two people in front of us. Then she had to run to the back about six times to complete the order as she was untrained on the register. After placing our order and clarifying several times we finally got the order placed but it was far more painful than necessary! Seriously folks save your self from this misery there are plenty of other places to eat! read more

I hesitate giving It 1 star! Horrible service, flies everywhere. Tell them your order is "to-go" and they'll do it faster, but if you say it's to stay they drag their feet and give preferential treatment to the drive through! Horrible service, horrible horrible. Can I give a negative 5 star rating? read more

Horrible service. My order was wrong, even though I said it THREE times to the front register lady. It all tasted terrible. There was NO communication between employees. They were rude and I watched the girl on drive thru literally jump out the window while helping a customer to chase after money or something. Horrendous. read more

I feel sorry for the people of Richfield who eat at this Taco Bell. I ordered 3 hard shell beef tacos. I was asked if I wanted lettuce (?) which I said yes. I probably should have mentioned that I wanted beef & cheese too. The people making the food here need some serious training. And you expect to get paid $12-$15/hr? Get real. read more

Stopped by this Taco Bell on a road trip. We will not do that again. The service was slow, food was not very good and the restrooms were disgusting. read more

I see why they have such low reviews... the order taker had no clue about the menu. I wanted a Mexican pizza and a frito burrito and a drink. She suggested getting the box deal, which I wrongly assumed would consist of a mexican pizza, frito burrito and a drink... I basically ened up with 2 extra tacos I didn't want. My friend's order was a disaster and had to be remade twice- if you count the fist time as being remade- they simply scraped the sauce off the top of his cantina bowl and covered the residue with new lettuce. read more

I wasn't expecting much but this place was worse than I would have imagined, my bean burrito was more tortilla than beans, easily the skimpiest burrito that I have gotten at any Taco Bell. My tacos were cold too. read more

NOT fast food, we got 2 other people's orders with ours, food was worse than usual, no diaper changing station in either bathroom. We saw 3 kids working and only 1 was doing any work! read more

Probably the worst taco Bell I have been to. Food is slow. You sit in the drive through for at least 30 minutes. It's just ridiculous

Menu shows that meal deals are $2.59, but they ring up at $2.89. Dollar menu items ring up at $1.09. Speed wasn't great. Men's room was a mess. Food was good. read more

This place sucks. The service was slow and not attentive at all. The food was prepared very sloppily. There was a weird vibe......

Convenient location, just off the west I-70 exit. A combo KFC/Taco Bell unit. Staff was very friendly and accommodating. One teenage girl sang softly as she worked adding to the pleasant atmosphere. Lots of seating and parking. Restaurant was very clean. read more

Took 30 minutes for an order of three tacos and a grilled stuft. They were cold, with a half-assed apology.

Well looks are quite deceiving. Looks fantastic on the outside. Went here right after the renovation, 3 times, and it was so good. Quite the change. Well the 3 times the charm rings true here, because time 4 and 5 have been a crap storm. Cold meat, waiting excessively long, a manager on duty who was about to cry and could only say I'm sorry, I'm so sorry and "Is there anything else I can do for you?" Really, you did nothing. Richfield desperately needs good food establishments. Bad Service, Bad Food, Bad Management. Whole new renovation and still can't get the inside working right. Never again. Costa Vida here I come! read more

If you have 30+ min to wait in line in the drive thru I would recommend coming here. Absolutely ridiculous.

When it comes to fast food, this KFC/Taco Bell conglomerate does a great job. If there is anything wrong with your order, tell them and they will fix it. Great food, great price! read more