This Taco Bell was not the best I've been to. When ordering multiple items it was tough to know which was which so we could give them to the right person to eat, since my friend I ordered with does not want as much cheese as I want on mine. The food quality was about average as far as Taco Bell's go. For some reason the chairs were still upside down on many tables even though the dining hall was open. read more

Taco Bell - Tacos Near Me - Monticello, New York

What time does dining room close ? It was closed before 925pm tonight. Ridiculous honestly. Slowest Taco Bell I've ever been to as well. More worried about chatting with co workers or on phones than actually customer service. Smh. A 1 star is too high for this. read more

Somehow someway is the worst possible Taco Bell in New York State. Insane waiting times, don't even bother.

This location is wonderful and has improved greatly over the past few years, thanks to a great Manager. My daughter's order is always perfect, and all the staff is dedicated to providing the best possible quality food to their customers. Being that this location is the only TB for 43 miles, people are grateful it's even here! The former Liberty location had a fire some years ago, with no plans to rebuild. For those of us who love TB, we are glad you're here, and thanks to all the hard- working staff! read more

We got here Sunday 5 pm. Not busy at all. I saw at least 3-4 workers chatting up. We ordered from the self serve kiosk and it was easy. Food came out fast and accurate. Food was ok. It's Taco Bell. I don't expect gourmet genuine Mexican food. It is fast food. So it was totally ok for my low expectations. Nothing especially salty or inedible. Bathroom was clean. Free refill on soda. Dine in area can be cleaner. Some tables had food smear stains on them. read more

Honestly this taco bell is the worst I've ever been to. They are always out of stuff, barely listen to customization requests, and the wait times for the drive thru are ridiculous. read more

they never have food and the workers are disrespectful and rude. They never have the supplies they need which im guessing is the manager's fault because they dont order enough things. in general the service is horrible. dont go. hire new workers please. read more

If I could give 0 stars I would for sure. As someone who usually comes regularly, I honestly question myself on why I would keep driving here. As to say I will no more. I always order through the mobile app but this past time I had just went, i had sat at the ordering station in the drive-through for 10 MIN! I had even said "hello" multiple times because maybe they just didn't see me. But there they were...standing our front as per usual smoking. they were there when I had originally pulled in thinking maybe they would maybe move their feet since they had a customer but no... to be fair this is Sullivan county so I'm not too surprised but I dont know why they get paid just to get high all day while people are waiting for their food. I guess Taco Bell in Monticello hires anyone now. Went inside finally and my food wasn't even started. No one else was getting food to mention. read more

If you're considering Taco Bell and in Sullivan County, don't. This Taco Bell NEVER has a full menu available. The food is always under or over cooked. They consistently give incorrect drink orders, sloppy tacos, and extensive wait times. Go spend your money elsewhere because I guarantee it's going to waste here. read more

I thought it was fine. Really no issue at all. I was a little confused about my order, and the worker was patient with me and explained to me. I thought the workers were nice and friendly and helpful and I thought it was a nice working environment for them where they could talk and laugh and joke with each other. I had no problem with my order and like somebody else said in the reviews I wasn't expecting a gourmet meal. I really wanted some inexpensive fast food. I was checking out some other local ethnic (Korean Vietnamese, Mexican Dominican, I love ethnic food!) restaurants but I didn't want to spend 20 bucks for lunch. The bathroom was clean. The seating area was clean. Food was prepared quickly thank you. read more

Ordered and paid on the app. Went inside and waited. It was not busy at all. After 26 minutes waiting,I went back to counter and waited a few more minutes until I was asked if I ordered the naked chicken taco. They did not have any and did I want something else. read more

If I could give this a zero I would. We were at the speaker for ten minutes a little after 10:30 p.m. and the worker was hiding and when we pulled up to the window after waiting for 10 minutes she saw us and ran away. When we pulled away she got up and went back to the window because nobody was there. She was a girl with blond hair and she should be fired. I feel bad for the owner as he/she will be losing money because of this girl. There a customer in front and behind us and they also didn't get any service. Worst taco bell i've ever been to. read more

i went tonight around 8:15pm and didn't get my food until almost 9pm and I come Home to my cheesy Gordita taco with lettuce when I asked For NO lettuce on both and one had no lettuce but the other did. Then I asked For two sides of sour cream and they gave me two sides of nacho cheese instead! And when I tried To call tonight NO ONE picked up! I called The store 6 times and no one bothered to pick up. This is ridiculous! Get your night crew in check! This is unacceptable! read more

Workers were rude. Food took forever to come out and it was all soggy and wet. There was parts of our food that had fallen out of the package too. Highly highly do not recommend read more

i love taco bell so much but i question myself with how much i come back to this location. they suck. mobile order, in person, in the drive thru, third party ordering apps, it doesn't matter - your order will always be wrong. read more

Stopped here for lunch on Friday. Husband was in drive thru while I went in to use the restroom. A man was standing near the cash register, not wearing a mask. He was talking to the cashier and other workers. At no time did anyone ask him to put on a mask. He was overheard making a comment like," Oh he's sick! No way I would eat here now." He walked out of store and then came back - still without a mask and still no one asked him to put one on, I felt very uncomfortable eating from this Taco Bell - one because if one of the employees had COVID-19 it should have been shut down and two - if this is how their employees handle difficult people who refuse to wear masks, they are not making Taco Bell a safe place to get food during the pandemic. read more

Worst service and attitude that I have ever seen at any Taco Bell I have been to. The person who took my order had an attitude. My food looked like it was just thrown into the packaging. 25% of my food was missing. Only drinks available strawberry lemonade or Diet Pepsi. No utensils or straws. Horrible!!!! I don't even want to give 1 star!! Definitely a zero or worse! read more

actually disgusting if i could give it a zero i would . This place is so immature, and never gave me my food i waited 2 hrs for actual bs

Food wasn't terrible but skimpy to say the least. Ordered a chicken quesadilla that's supposed to have 5 slices with cheese meat and sauce. Nope only 2 1/2 rest of it was just tortilla. Also some proper grammar rather then slang would be nice. read more

Don't EVER go to this location for breakfast. Immediately had diarrhea afterwards which lasted for two full days. I'm an experienced Taco Bell eater and have never had any problems at any other locations. Ever see that movie Waiting? Yeah, I think I was victimized along those lines and all the above poor reviews are entirely accurate. Do not go here - you have been warned. read more

If I could give 0 stars I would. The problem is the staff. They do not listen to customers or follow orders and have a nasty attitude. I specifically asked for sauce just to get home and see there's no sauce in the bag. And this isn't the first time they've messed up my order. Also the freeze machine is broken, has been for months or so that's what they say every time I ask for one. Either retrain your employees or get a new staff please. read more

Mobile app wasn't working "apparently" after they already took my money & tell me to wait a week for a refund. Oh and they need better customer service. If I could give 0 stars I would. I will be going to chipotle next time. read more

I went inside cause there was a long line at drive thru. I was the only one there and Took a while to get someone to come over so I could order.... . I order a 5$ box and long story short I waited 40 min, i just didn't wanna be rude or whatever to some workers , but the line was so long , and moving so slow because they didn't even want to deal with "the rush", they were moving so slow and not even trying. They were working slow unpurpose ! They just didn't want to deal with it at all. A refund would have been Armageddon in there I just took the poorly made food and it wasn't good at all. They don't care at all over there ! read more

I went to Taco Bell tonight and waited 20 minutes in the drive through just to realized they closed 45 minutes early, two other cars pulled up and they turnt the lobby lights off. No one even spoke to us to let us know they were closed we were just waiting till we realized. I will also be calling in the morning because the staff member must of not realized I know there manager read more

this was the worst Taco Bell ever it said it was open and nobody was there when I called as I was sitting in the drive through a women answered and said nobody had shown up to work and she was the only one there she didn't even bother to explain that even tho I was sitting there instead she tells me when i decided to call then she proceeded to tell me they only have drinks lmao imagine going to get something to eat and they only have drinks smh, would never recommend this POS of a place read more