Rude employees. To the point that I will avoid all Taco Bell restaurants. I've had enough of order takers not paying attention, of operators not ensuring the equipment operates effectively, or a lack of any sense of service. Customers have choices! Lots of them! Good bye TB... as a customer since the 70s I hope they read this and take it seriously. read more

We were told to order when ready. We started the order and then was rudely told to hold on. The microphone wasn't off and we heard a kerfuffle between two employees. That created an awkward ordering situation as we sat like a fly on the wall to a conversation we shouldn't have been a part of. The tacos all came cracked. Every single one. They were edible but no fantastic and were warm at best. Won't be going back. They need to work on customer service and food preparation. read more

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I do not recommend this location. I have never been treated so terribly. It was pouring rain through the drive through so I pulled up to the window. I asked to order from there and the response I got was extremely rude. Horrible customer service. She refused to take our order. She told us go to another Taco Bell. read more

Terrible Taco Bell!! Cinnamon Twist were fried in old oil, had a terrible taste! Mexican Pizza was limp and no taste. Will never return!!

Super slow for dine-in, kiosk ordering in-store is no faster or personal than drive-thru. Tables rarely wiped, technology glitches, short staffed, and no sense of urgency equals disappointment. The food for a quick snack is barely passable but the commercials make it look so good. read more

Went in two hours before close and was told we could only order tacos and burritos. I work in the food industry, and that could only mean that they are closing the grill hours before close for their convenience not only was I not able to order what I desired, but the burrito I decided to order for my late night craving was filled with crunchy rice. Highly disappointed! If you're in the area and need a quick meal I would recommend Wawa down the road..... read more

I recommend ordering online vs ordering from drive through. Online they have a "build your own craving box " option for $5.99 the exact order at drive through costs $13.66 read more

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It's been over a year since my last review so I thought I would give an update. I went for lunch today and my food was exactly how I ordered it, even accommodating my modifications. The staff is friendly and I noticed since the mask mandates have been lifted they aren't using the same protocols they did previously. I was pleasantly surprised to STILL not have to wait in line and by now I've come at all times of afternoon and evening. And bonus, the chips in my nachos were not stale this time. I hope they keep up the good work! read more

Taco Bell - Fast Food Near Me - Longwood, Florida

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Got home to a cold 5 later beefy burrito and the tortilla wasnt even cook . Did they even put it on the grill ? . My Mexican pizza looks like some sneeze while make it it . Like the Mexican pizza looks like a mess . read more

Taco Bell - Is not even warm . It's cold . Disappointing - Fast Food Near Me - Longwood, Florida

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I really used to love the food at this location. For that reason, it's unfortunate that I'm updating my review from 5 stars down to 1 star. The food USED to be stellar at this location, but that is no longer the case. It now comes cold, dry, and lacking ingredients. They are recently under new management, and for some reason the new manager decided that crappy food will increase sales... How does that make any sense? When I approached the manager with complaints (I was calm and polite) about my one of my items being prepared incorrectly and also one of the items being completely wrong, she was very condescending. She offered to remake the items for me, but given her attitude I was afraid of her spitting in the food before giving it to me. I also have zero faith that any food this location puts out will be worth consuming anymore. I said "It's fine. Thank you for your time." and exited the location. I'm currently attempting to refund through the Taco Bell app (it was a mobile order and that's the only way). I'm only disappointed. I'm not upset. I just want delicious Taco Bell again... not this dry, flavorless, sorry excuse for Taco Bell. It's just sad. I'm currently driving all the way to the Taco Bell on 10005 University Blvd in Orlando, since the one over there makes good food. read more

Incredible Taco Bell location. I make lots of adjustments to my orders because I'm vegan and they've NEVER made a mistake! Immaculate, would go out of my way to come here. Theyre also SO nice and polite and clean here? The energy is great overall. read more

I ordered my food from the mobile app only because they said I had to when I pulled up to drive thru. The app sent me a message saying my order was ready go pick it up. I pulled back through drive thru only for them to tell me they don't have my order. Long story short I paid $15.92 AND NEVER GOT MY FOOD. I finally got in touch with customer service they said I'm supposedly going to get a refund. But the people working at this taco bell in longwood FL. Called the cops on me because I argued with them even showing them the message that the app sent me and my bank statement showing $15.92 from taco bell taken out. STILL NO FOOD AND COPS CALLED ON ME. I DO NOT RECOMMEND THE TACO BELL IN LONGWOOD FL. read more

Taco Bell - Fast Food Near Me - Longwood, Florida

This Taco Bell on the corner of Ronald Regan and 434 seems to be struggling with proper management. I have been there and the environment has been hostile on occasions where management has hidden from the trouble. The employees are left with no leadership. read more

Every time I visit this location the staff is super friendly and service is fast. They also don't skimp meat like other Taco Bell's and everything is always very fresh. read more

had my father-in-law pick up food from here when he arrived back home by part of the order was missing, I came back and expected an easy remake of my part of the order and instead I was met with hostility they did not remake my order. If I could give them zero stars, I would. read more

Worst experiences ever when going to this taco bell. Signs on door say 8 am to 10 pm but I have been to the store for breakfast, which has a large sign saying breakfast, from 8 am to 10 am an every time they say they are closed or need 10 min. I have also never gotten my full order, I've always had to go back an sit in the parking lot cause "o we forgot"​ read more

I spent $16 on to steak burritos that were full of rice and a tiny lityle bits of meat. No more

I've had to cancel my online orders at least 5 times in the last 3 months because the store is closed at like 8 pm (today it was 7pm). They've lost my business for good. read more

This place has not been open that long, but every single time I come, there are problems. They are constantly out of major ingredients. The dining room is often locked due to understaffing, and sitting in the drive through line when you expected to be in and out sucks. Online orders have items they do not actually have in store. The employees just seem shell shocked anymore but they are not helpful and friendly. I specify 1 sauce packet and they give me 15 (wastefully). This current visit, I was told they were out of chicken, and to park my car and they would bring it out to me, but had no estimates how long. I don't go to Taco Bell often and I don't expect fine dining, but there needs to be a minimum level of service. And when it comes to staff shortages and food shortages concurrently, it has to be up to management to fix it. Please guys, you have not been open long, I would hate to see you close so soon. read more

The most horrible experience! Bag was set on our door cause we had to park to get our food, so juggling my food my drinks spilt in my floorboard!! Then they took the food bak in and just put it in a new bag! So when we got home my Mexican pizza looked like a car ran over it!! Taco bell has gone down hill so much!! Complete disaster and the manager said she didn't feel she needed to remake it and said she didn't care if we called the general manager!! They wear ear pods there while workin too so you have to repeat yourself over and over!! Ariana was our outstanding Taco bell employee so beware if your at the 434 Taco bell on Ronald Regan. I and everyone I can tell my story too will hopefully not visit there again!! Go to del Taco it's so much better!! They don't care at Taco bell anymore!! Horrible!!! read more

I'm seriously so tired of coming here and getting home and come to find out i'm missing stuff from my order. It shouldn't be up to the customers to check their bag to make sure they get what they ordered. That is the employees job. I understand somethings get misplaced but if it's multiple items and different items and even the sauce when they ask multiple times if you want any like what is the point in asking if you never get it. Just a disappointment to know when you get home after work that you have to drive back up their because they didn't give you what you ordered. read more

This Taco Bell in my opinion is the best one I've been too. I'm vegetarian so I replace the meat with black bean, so it's a habit of mine to always check my food before I leave to make sure it's correct and they always get the order right every time. The workers are also very friendly (: read more

It good but there some thing wrong with the bean burritos becus my sister ate some and got sick and now I got a stomach ache because I just ate one read more

I love Taco Bell and my favorite order is cheesy gordita crunch and a cheese and chicken quesadilla with sour cream on the side. Getting Taco Bell is usually a treat for me and taste great, but today the food was awful, there was hardly any cheese in between the two shells on the gordita crunch and it wasn't even melted. Whoever was making food around 6:45pm should be ashamed that they can't even make a taco correctly. Feels like I wasted money. read more

this place doesn't deserve one star. always closed at 9ish an 10 pm. menu board all lit up and no one will answer. cars lined up. employee finally came to window and said their closed and they don't know why. makes no sense. read more

I literally drive out of the way just to go to this location. This is the nicest and best location I've ever been to and I go to Taco Bell A LOT. The Lake Mary Blvd location is 2 seconds from my house but I drive 12 minutes out of the way just to go to this one. The Lake Mary Blvd location lies and says they're only taking UberEats & Doordash orders just so they don't have to take YOUR order and they will take the order of the person in front of you and their staff is the rudest I've ever encountered where they will complain on the drive-thru mic about you while it's still on saying they wish they could get a "damn break" and laugh about it in your face. THIS LONGWOOD LOCATION ROCKS!! The staff are so friendly and professional, always make the food right for me, and are quick and efficient. I wish every Taco Bell was like this one. They ran out of beef once and had to cook more, apologized over and over, gave me free taco coupons, and even walked it over to my car when my order was done and didn't make me go back through the line. They're so nice, seriously. I love this location. Please take my advice and AVOID THE LAKE MARY LOCATION AND MAKE THE EXTRA DRIVE TO THIS LONGWOOD LOCATION. Trust me, it's soo worth it! Thank you to the staff who are so nice and never make you feel like a nuisance when you're visiting! Love you guys!! read more

I am not one for exaggeration. This restaurant provided, in all likelihood the greatest dining experience of my life. At first, the lack of efficiency irked me like the other patrons swarming around; but it was when I changed my perspective the shroud from my eyes lifted revealing the beauty that was before me. As I waited for what seemed like a lifetime, I watched as humanity began to collapse in on itself like a dying star. To truly understand what it is to be human is to watch a stranger's resolve be tested as they wait upwards of an hour for their Mexican guilty pleasure. It was at the thirty minute mark where most would begin to shout personalized vitriol at the understaffed workers. The crowd joined together against their common foe as their other concerns of the outside world began to fade. I would highly recommend this fast food establishment, not for its speed or product; but rather for something more. My experience cant quite be explained by the human words at my disposal. For the price of Seasoned Beef Quesarito, I watched the huddled masses renounce their pagan gods and rip their cloaks after waiting forty-five minutes for a taco. What little I knew before that day, and how much I've grown since may never been fully quantified. I will be forever thankful. Tacobell, I am forever in your debt. read more

Nope. So, not only do they close whenever they want, the shut off the dining room and make everyone use the drive thru..so when THEY MESS UP YOUR ORDER...they make you drive around again? So, you are telling me that you and the teenagers with crap attitudes mess up on an order that you've paid for and now You have to drive around and wait another 30 mins...absolutely not. I asked very politely for extra mild sauce and not only did the chick ignore me..she rolled her eyes...and when you ask them to fix your order..the wanna be manager tells you with attitude he will fix it this time??? Sir....This is not the job for you. You would def do better not working with the general public. Not only did he just justify being shitty to customers in front of the delinquents, he is teaching them what NOT to do in as a manager. Also, my order was $20.37 and the girl gave me $10 back with no change...WHAT IS HAPPENING?!? Am I being punk'd? This is America now.. read more

Nice employees, but check your order before you leave. They've messed up our orders, the last 3-4 times we've been. Switching soft and hard tacos, and they always forget our cinnamon twists. read more

best taco bell on planet earth. nicest staff ever and they actually get your order correct even if u have modifications. we drive out of our way to go here. read more