My family and I were driving up to Sonora to visit our friends for the weekend and needed a quick snack and drink before we arrived. My husband ordered a Chalupa and my daughter and I ordered drinks - the Dirty Baja Blast and the Strawberry Passionfruit Aqua Refresca. Everything we ordered was good and hit the spot to continue the rest of our road trip! My only complaint at first was giving us the wrong drink which was a regular Baja Blast, but the sweet girl at the window told us to keep it and gave us the correct drink as well. That's good customer service! I can't comment on the ambiance because it was all in the drive thru, but staff were friendly when we got to the window. Overall, this is a solid Taco Bell location, and I could see us stopping again next time we are passing through! Check them out! read more

Taco Bell - Strawberry Passionfruit Aqua Refresca - Fast Food Near Me - Jackson, California

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This Taco Bell straight up sucks. Almost every time I go here I wish I hadn't. More than 50% of the time my order is screwed up. Most of the time, the mistake is something that could have been avoided if the employees simply took the time to actually read their pickup orders. For example 3 or 4 times I ordered the Doritos Locos cheesy Gordita crunch, and got a regular taco shell instead of Doritos. I understand that mistakes happen and most fast food employees don't care very much about their job but the same mistake multiple times is ridiculous. Today specifically, I not only got a regular taco shell, but my Cinnabon bites were not there and someone else's taco got put in. Sometimes I come and everything is great but the inconsistency is just not there. I wish the employees would just pay more attention. read more

They gave day old chicken nuggets that look like they were left under a heat lamp over night and then they charged me 90¢ for barely any sour cream read more

Taco Bell - Fast Food Near Me - Jackson, California

One of the worst Taco Bell I have been to. They did not get my order right and it was missing chips and cheese. The location did not look clean and the food did not taste fresh and it was as if it was made hours ago read more

Generally when passing through to grab food a fast food stop is pretty standard. I am not sure of Robert's position but I was really impressed. It only with his hospitality and customer service even though we ordered at the kiosk. He checked in at our table and asked how our food was. He also was training what I would assume is a new hire. As a training manager myself, I love to see when people are engaged, thoughtful and thorough in their training. You could tell he cared about the brand and I loved that! I hope Robert sees this and great job! Very clean restaurant and amazing work! read more

Came in to order a burrito & use the restroom, ended up whipping my ass with the seat protectors as they were out of TP and clogged the toilet, hope Yall superstars had fun cleaning that one up read more

josh is amazing. give him a raise NOW. most kind hearted and sweet man ever. he took the time to introduce himself and have an amazing conversation with me and my friends. it's rare to see this type of amazing customer service. people should aspire to be this kind man! read more

Business hours state they are open 7am to 12am. With that being said I pulled into the drive thru at 11:10pm. Order sign is lit up and the "drive thru sign open" sign is lit. As I pull in to order I see the employees inside signal no by shaking their heads. Don't know if this is an every night thing but if it is change the hours of operation on google so people don't waste their time showing up and being refused service nearly an hour early. read more

I ordered a bean burrito with extra cheese that's what the receipt said too. But it had NO cheese

Longest wait in town. Even if they aren't busy and all you order is 2 bean burritos, you will wait 15-20min for your order. I have never been here when there weren't livid customers trying not to scream while waiting FOREVER for their order. It's literally crazy that this place is this slow!!!! Should not be able to call yourself fast food! read more

If you come to this taco bell, expect getting as little as possible food in your burrito. They put a teeny tiny bit of food into the burrito and then wraaappp it all in a bunch of tortilla. 2/10 b read more

Taco Bell - Bean and cheese burrito - Fast Food Near Me - Jackson, California

Tonight was strange. A very large man was working behind the window area and was being in my opinion very impolite in regards to proximity. He kept a walking up behind or beside other employees and stopping way too close and standing solid. He was either touching them with his area below his waist or nearly rubbing his private area right up next to them. It was obvious the other workers were uncomfortable as they were trying to move away and he just got closer when they did. It seemed to be some form of dominance play. I'm a very large guy, but I respect other peoples space even when in close quarters. It all felt very disrespectful. I only noticed as a result of how uncomfortable the other workers appeared. My order was completed and the food was fine. No complaints on my personal order. read more

Food was good idk what everyone else is talking about nothing was wrong on my order and I had a few substitutions

I asked for a chicken cantina soft taco and they gave me a brunt taco with spicy sauce and nothing on it with just chicken and It was a hard shell brunt. so Taco Bell maybe next time listen to what people ACTUALLY ORDERRR read more

Don't order tostada. They put about 2 teaspoons of beans and a lot of sauce. It probably cost them less than 25 cents to make. They are making a big profit on them. Save your money!! It's not worth it!!! read more

Taco Bell - Tostada - Fast Food Near Me - Jackson, California

Turn around and drive away! This TB is filled with nothing but disappointment. The crew is slow, inefficient, inept, and living on another planet. You had better be starving and willing to wait a long time to get your (incorrect) order. If I were to ever go back, and I won't, this would be my order: "Pick 3 items, place them in the bag, fill a soda cup, tell me how much I owe you." There. No problem with disappointment. As long as you count the items in the bag before you leave. If you still decide to go there, send me your email so I can copy and paste the same message to you also - "I TOLD YOU SO!" read more

As I received my order, I took one fry out of the bag and felt it was soggy and old. I tasted it and it was cold. I immediately brought it to the attention of the employee. She looked at me with disgust and told me she could not take it back because I ate it. I told her I ate one fry and it was old. She had a smug attitude as she told me I needed to pull around to the front. I asked her for her name and she said"what?". I asked again and she said "Isabella". I then asked for her managers name and said , "Kayla". She then told me I needed to move because she's got customers behind me. I drove to the front where I was greeted by Kayla. Kayla was extremely polite and asked about the incident. She told me that the employee I was talking about was not Isabella and that her real name was Valery. She advised me that she told Valery it was inappropriate to lie to the customers about her name, especially if she's giving the name of another employee there. This made me upset. I can deal with the cold fries and a poor attitude, but to put the blame on another employee by using their good name, unacceptable. This employee is making $20 an hour and I'm paying $43 for a few things at Taco Bell. Most of my co-workers refuse to pay these prices now. If I'm paying these high prices and the employees are getting paid like nurses, I think getting things right is in order. Once I began to eat my meal I realized the order was wrong. Tomatoes on the chalupas. The shells were hardened. The meat was cold in all of the hard shelled tacos. I was very disappointed. I have not had time to bring this incident to the managers attention. We shall see if Cameron takes care of this. read more

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The customer service was very good here. Got a crunch wrap and they made it very cheesy just the way I like. It didn't take long for me to get my order probably 5min max read more

I called in about my order and was treated rudely by Brittany and then hung up on. When I tried to call back for the information for the GM and DM I was accused of screaming at them. I'm really sick right now and completely unable to even raise my voice. No one was screaming or even yelling at them. Just asking for some accountability. I will be reaching out to Taco Bell Corporate office about this extremely rude and unprofessional behavior. And following up with their manager as soon as they are in. Brittany has no business being a shift lead and whoever the person was making false accusations deserves to be fired for lying and hanging up on a customer as well. Do better. This used to be a really good Taco Bell. read more

Let me just say - the fastest Taco Bell I have ever been to! The staff is super friendly and they are determined to get people on their way as quick as possible. Ordered two black bean crunch wraps and they were great as usual! I loved that they had an option to order on a monitor as well just in case the line was long you can still plug in your order without waiting. Also inside was spotless! read more

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Don't waste your time and money. I had a stomachache after I ate when I had nacho grande it didn't taste very good.

Great food and a lot to choose from! Also affordable for all!! Whether dining in or pickup at the window-GREAT CUSTOMER SERVICE!! Hot and delicious! Open very late, which is good for all who work the late shift at their job. read more

Good service every time we come, we always go through drive thru and they are usually pretty busy but they are fast

I ordered an cheese quesadilla and a chicken chalupa. The food came out within about a minute I was very happy but the cheese on my quesadilla was not completely melted:(. Otherwise very happy. read more

Waited 20 minutes for 2 burritos. The wait times for everyone were insanely long. I had ordered black bean burritos, both of which were filled with steak. Very upsetting for a vegetarian. I didn't even bother going back in since the line was backed up. There were other customers who were in the restaurant at the same time as me who had to get their meals remade. I know what I'm coming for when I eat at a Taco Bell, but this was a truly awful experience. read more

When walked we were able to place our order immediately. After we ordered however it took them about 20 minutes actually get the order to us. It was NOT busy not even drive through was busy. 4 people came in after us ordered and got their food before us. Their breakfast is good. They actually messed up my order which was a bacon crunch wrap. They gave me a sausage one which was pretty good. We also got their Cinnabons. Not too bad. I'd try their other other breakfast items. ***UPDATE 6/20/16*** These people REALLY need to get a grip On the orders that come in. Not only have had in the past 3 times come in ASK for my drink each and every time but today they completely screwed up my order. If they weren't to busy talking and socializing while on duty they MIGHT get an order right! So instead of 3 times for my meal I got 2 and I'm extremely unsatisfied. read more

This place is horrible, it's like two brain cells running this place. They can NEVER get an order right. I pay for stuff I never get all the time and it's so frustrating. I got a quesadilla and a cheesey Gordita crunch and they gave me a quesadilla in a giant plastic bag??? oh and about 20 sauces for the taco I never got read more

It's frustrating to see bad reviews for a fast food restaurant. IT'S FAST FOOD!!! If it saves me from having to cook and clean, it's almost always going to be a 5 star for any quick fix dining experience. That said, I have to commend the Jackson Taco Bell drive thru workers. They are so on top of their job! Quick, friendly, accurate. They deserve to be commended because this type of work can be high stress and low appreciation. Good job Taco Bell. There are more of us than you know that appreciate you!!! read more

What can you say about Taco Bell besides openly great food great service friendly polite staff and They go above and beyond to ensure that every customer is satisfied food is cooked to perfection restaurant as a Mac and lately clean and restrooms or are cleaned regularly. read more

We ate here in Christmas Day. There were very few options to choose from this day. The staff was extremely warm and friendly. The restaurant was nicely decorated for the holiday. This was the friendliest Taco Bell THAT I HAVE EVER BEEN IN. read more

I went to the drive up and the guy in front of me has obviously been waiting. I can hear him occasionally calling into the intercom box, "Hello is anybody in there?" I decide to park and try inside. When I get in I can see and hear window clerk finally taking the guys order. So I wait at the counter to order. I stand there a total of five minutes. The window clerk looks at me several times in between now handling five cars worth of orders, but never once acknowledged me in any way. There is a person that I guess from her attire is a manager bent over an interior counter doing some kind of paperwork. After about three minutes of waiting the manager stands up, looks at me, does not acknowledge me and walks towards the back of the store. I wait a couple more minutes and the window clerk looks at me a couple more times. An older lady customer then walks by me while departing the store and says, "Maybe you should throw something at them to get their attention ". Then I walked out with no service whatsoever. read more

How long does it take to make a taco?!?!? We have been in the drive thru line for 20 minutes. This is ridiculous. If you are hungry, don't use the drive thru. This place is a joke. read more

I just ordered through the drive thru and received an incomplete order. It was a large order, I'm missing items from it, I didn't receive the sauce I asked for, no straws for the drinks, and no napkins either. Definitely disappointed with the experience not getting what I spent money for. read more

Its significantly more expensive than most other taco bells- dollar menu items run 20 cents extra for example, and a 5 dollar box will cost an extra buck. Other than that its your garden-variety taco bell with absurd drive thru lines at lunch. 2 stars is generous for this exercize in overpriced mediocrity. read more

Went in earlier today and they were all too busy talking smack and talking about facebook to take my order. Highly unlikely that I return. read more

Always decent for fast food. I asked my husband to "surprise me" tonight because I couldn't decide what I wanted after a hard day at work. He brought me a steak powerhouse burrito. It was great. I don't usually like their steak but it was good tonight. It was more like shredded beef than steak. Hope whatever they're doing to the steak doesn't stop read more

This is your standard, stockarooni Taco Bell......... no worse and no better than most other Taco Bells. It was renovated a few years back. If you like this chain and are in Amador County, it's the only one here and should be fine. The kids here seem to love it and we don't eat there often but have never had anything to complain about. read more

"Heather" was extremely rude to one particular customer that came in right after me. She started using foul language towards the young lady IN FRONT OF A FULL ROOM OF PEOPLE. Then she messed up my order not 1, not 2, but 3 times because she was gossiping with her co-workers about the young lady from before and got snobby with me because she kept getting it wrong. Very rude and unprofessional. This isn't the first time she has made a scene and has been rude to customers, either. I will be calling corporate and making a complaint if something doesn't get done about this girl. read more

So my boyfriend ordered a quesorito and a chalupa and I just ordered a quesorito. When we got home both of the quesoritos had saracha in them which would have been fine if I liked spicy food, but I don't... My boyfriend went back to Taco Bell to get me a regular quesorito, and they gave us a free regular one and the other free one had saracha in it... I ended up with the spicy one again and my boyfriend got the regular one. So I ended up having a half of a burrito that I actually wanted and my boyfriend ended up with three.. What the hell.. I'm still hungery but now I never want to go there again. read more

This taco bell is very friendly. The food was the same as always, but fresher. It looks like it was renovated pretty recently.