Laziest slowest workers in my life takes 20 minutes for 1 order always like 20 orders before mine and all the orders are small literally just slow and lazy read more

Taco bell FORGOT who they are.. the prices are comparable to a real Mexican restaurant. food is just as skimpy as it always was ( these are cheap ingredients no reason for them to be soo skimpy) IF you wanna feel ripped off go here. PS. the workers at this particular location are SLOW , DUMB , RUDE , and GETTO. Apparently in their Relentless pursuit to MAXIMIZE profits they hire people strait out of half way houses and the "hood". these people will NEVER get anywhere in life with their mentality's read more

went to this location tonight at 1 am when they close at 3 am and the manger told me they weren't taking orders because they were "short staffed" when I asked how long itll take the manger told me 1 hour and then my friend ordered it off the app and they served him super unimpressed by the way "the manager" handled this situation 0 stars. read more

A little context before we begin: I used to be a *hardcore* TB fan. As a young adult, I would eat there 1-2 times a week and I had my own fan site for about 9 years. Their quality used to be much better...but sadly, times have changed. Since they've been going downhill, I've only been going about once a year for old times sake. But this time the food was so bad I am never going back. I got a black bean taco, a 7 layer burrito, a Mexican pizza and a veggie bowl, all customized at the kiosk to be vegan. The black bean taco barely had any beans in it. The beans also tasted less good than before. There wasn't much crunch from the shell. The veggies were alright I suppose. The burrito was disappointing as well. Beans, rice and tortilla were not good at all. I also added red sauce which wasn't good either. On the Mexican pizza, the sauce was delicious, but that's the only nice thing I can say. The beans were still horrible and the shell tasted like it was overcooked. Finally I got to the bowl. Once again, nasty beans and rice. The potatoes and guac were okay, as were the tomatoes, onions and cabbage. After finishing, my stomach got upset. In all my years, TB has never made me feel this physically ill before. Granted, I'm not that young anymore, but still. The last time I was there this didn't happen. I can't believe how far they've fallen. I now consider TB to be the McDonald's of Tex Mex. Trust me when I say that is NOT a compliment. read more

Taco Bell - Black Bean Taco, 7 Layer Burrito, Pinto Mexican Pizza, Veggie Power Bowl, all customized to be vegan. - Fast Food Near Me - Hamden, Connecticut

Ordered our food and took them 25 minutes to even acknowledge us. Then they said they would make our food. Took another 10 minutes after that. Place is also a mess. 10+ people go their food before us as well. Do not go to this location. read more

The service at this Taco Bell is the worst. no one was inside the store. the person cleaning tables said he'd be right with us to place an order but he kept cleaning tables as if we were not there. we walked out after being ignored for too long. read more

Where do I even begin. I came here a couple of weeks ago for the first real time with some friends. We wanted to hang out so we dined in. We all ordered on different order ipads and began to wait. There were about 12 workers there, mind you. Some workers were walking out of the building randomly, or repeatedly using the bathroom. Normally I don't judge for that but it would be the same dude using it every 5 minutes with a different friend every time. Anyways, we waited for ONE HOUR. I cant make this up. Finally we went to the counter (keep in mind every other person in there was also waiting for crazy long), and finally one of the workers told me my order didn't even go through. I also came tonight and waited for about 10 minutes at the voice box to order in the drive thru. This Taco Bell is easily the worst one in the area. Save yourself the time and just go to the one in Wallingford. They sometimes have like 2-3 workers and I get my mean within 10 minutes AT MOST. LOCK IN HAMDEN TACO BELL. read more

- multiple times one certain employee has tried to steal $1 from me until I ask for my receipt - always an attitude from someone. Always. - I just sat in line for an HOUR with no reassurance or acknowledgment of the time it would take to get my food. My car overheated in this time twice. I am appalled at this place and how the owner does nothing read more

I waited in line for about an hour, i am still currently waiting in line and im at the speaker ready to pick up my order. There is nobody at the windows ahead of me. Whatever is going on at this store they need to fix it. Id give less than 1 star if I could read more

took FOREVER and 10 people who ordered after us got their food first. place was so dirty too all the tables were disgusting and the service was SO slow even though the place was empty. read more

Enjoy much of the food. Tasted fresh and nice and warm Although the down side of this all the waiting in the drive thru but that I had to say about this place. :) read more

I am updating my review as I came back a couple days ago and my experience was SO much better. I decided to order for pick up on the Taco Bell app and it was definitely worth it. I think ordering on the app prevents any issues with your order since it's already written out for the employees to make. read more

Taco Bell - Hot Sauce Packet - Fast Food Near Me - Hamden, Connecticut

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Ordered a $60 order for my friends and I. Half of our order was missing, meaning 2 people did not even get to eat because their food was not put in the bag. The taco bell location and app both did NOT give me a refund. Absolutely ridiculous considering it was about $20 of food left out. I work in the food industry and we would never let that slide. I just want my money back. read more

Well I waited in line probably 20 to 25 minutes and I was extremely angry when I finally did get up to the window but the girl at the window was so kind and gracious that I actually don't have a problem with it and gave them three stars. The food was ok . read more

Taco Bell - Stopped here for dinner after weight watchers - Fast Food Near Me - Hamden, Connecticut

Every single time I order on the app there is always a mistake. a missing item, a pound of sour cream when asked for none. always something.

I usually go here probably every 3 weeks, with my kids, spend about $40.... I went in today, and I wanted to order at the counter but wasn't allowed to, only the kiosk. I wanted to pay cash and make order modifications. So just because they couldn't be bothered to open an inside register I couldn't get what I wanted to order...sorry...not coming in again read more

The people who work here are so nice but there are so many screw ups. I ordered via the app because I know it's better for them to see substitutions written out. A lot of the time they ignore the requests which sucks because I'm a vegetarian and now I'm afraid of being served meat. They also forget items often. A few days ago they forgot my crunch wrap. read more

Yes yes, I know. It's a corporate chain. It's "junk food." It's tragically nineties. What can I say in my defense? I am a nineties gal after all, and sometimes I just need an overly salty oniony bean burrito to remind me of the simple pleasures of being young, broke, and going to raves. Don't judge me. This location is one of my favorites! A diverse and friendly staff all getting along (someone genderqueer + a Muslim gal + a whole bunch of 'staven crew members all smiling and helping each other and being a team!) The staff make this location clean and friendly. Everyone was super attentive to hand washing, even making a fun game amongst themselves taking turns. Hey yes it's hokey but the cleanliness of this location was proof it's not a gimmick. (I've been in some trashed Bells!) Wish they were all this good. read more

good tacos, but they didn't give us napkins or fire sauce that we asked for. however, good ambiance love this plaza! free cup of water! read more

Taco Bell - free cup of water - Fast Food Near Me - Hamden, Connecticut

Worst Taco Bell ever, every item tasted awful or had nothing inside of it, don't ever go after 9 pm it's just a party inside at the drive through no managers or anything. Too busy doing tiktok dances and joking with customers to make anything worth eating. Ruined taco bell for me read more

Taco Bell - This chalupa was dripping with nasty burnt grease you can see the wrapper is completely soaked. - Fast Food Near Me - Hamden, Connecticut

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got my order wrong and i had to repeat it to 2 different people to get it fixed. I never complain but i had to repeat it a 3rd time to a staff member who heard me say it twice. i had to say it directly to her before she actually fixed it. overheard her say "people be ordering too much". I'm polit when getting an order fixed but never got an attitude like this. read more

We were trying to choose between two Taco Bells and saw this one had 5 stars -- let us just say, 5 stars well-deserved! It looks like a normal taco bell from outside, but much like a magical taco genie lamp, the interior is much more spacious and magical than the exterior (see picture). "the food's actually not bad," I said aloud. "Yeah, this looks like a rebranded panera," attested a friend who came along. "i just want to eat my nachos," added another friend, who truly did just want to eat his nachos. While we were eating, a woman ordered a cheese pizza from the drive-thru. "We don't make pizzas, we make tacos" protested the drive-thru worker. But it was to no avail. "I want a pizza! Make me a pizza!" cried the customer. "What about a mexican pizza?" "No! Cheese!" Anyway. This place is CLEAN. Like so clean that we felt obligated to wipe the tables after we left. (You could tell the staff was proud of it, too-- one guy said "I cleaned it!" when we came in.) There is also some crazy taco bell art on the walls. Like on canvas. We have titled them: "Hunger dog on empty," "Bell brained," and "This taco bell is so awesome that I turned into a freaking butterfly." Lastly, its heart-warming to see the establishment's commitment to environmental sustainability. Whereas you might expect incandescence to pervade, we were pleased to find CFLs secured to every socket. Kudos. read more

Taco Bell - Interior seating - Fast Food Near Me - Hamden, Connecticut

HEAVILY HEAVILY DISAPPOINTED AND DISSATISFIED!!! Service was so bad! The night crew over there is a joke. Somebody drug test those people because they said "how are you" 3 times after we said hello and responded. Couldn't pull the order up on the screen and asked if the order was right and obviously we couldn't see it. Pulled up to the window and saw a lady in front of us get a wrong order, and when we got to the window, they had no problem taking our money properly but giving out the wrong food. For $15.22 we got 1 soft shell taco, a Doritos loco taco, and some greasy oily beef quesadilla instead of a Grilled cheese deluxe box and a chicken quesadilla. Thank God the lady who gave us our food told the idiot next to her to get our drink otherwise he would have forgot.. but it didn't matter, they were all idiots in there. Too bad, I love Taco Bell but this was a freaking awful experience! Never ever going back there again. Oh, and the front entrance was closed at 9:30 pm not even 10pm which is what it says on the FRONT DOOR.. guess they didn't want anyone to come in and smell their high asses read more

If I had not been to Mexico and had never eaten at any other Mexican place in my entire life I would have thought this was authentic Mexican food. With that being said, authentic is a relative term, as are many terms that we use in the English language. So this may, in fact, be authentic Mexican food to some. My main and only course was a Quesalupa. All I can say is you have to have one. It is so good in such a bad way. Put some hot sauce on it and take it down. Take home message: Make it your 4th meal. read more

Taco Bell - Quesalupa with some bites taken out of it by Food Doctor 2 - Fast Food Near Me - Hamden, Connecticut

Rude service and food was sloppy . Also very slow service . The girl in the window was very rude and Argumentative

I had to download yelp just to leave a review on this place, so you know how terrible my experience was. The women at the drive thru was extremely rude while I was giving her my order. I ordered 4 soft tacos and specified only meat cheese and lettuce. I also order a 12 pack of Cinnabon delights. When I pulled up to the window she had no mask on. The transaction was very quick but when I got home to eat the lid to my Cinnabon's were off and half of them were still cold inside. My 4 soft tacos with only meat cheese and lettuce were actually crunchy and came with sour cream and tomatoes. I will never be coming back here. read more

Doesn't follow the hours posted on their door. Gone there multiple times when it says open until 2:30 AM and its closed.

I'm giving a five star review specifically for the guy who works the window Eli, he was SO friendly and such a good worker. Model employee tbh read more

I am very concerned that the employee in the drive through window BROKE my DEBT CARD swiping it in the machine. He then smirked and say Well sorry the card broke...I thought he was kidding but then he continued to say, NO WORRIES I will just put your card # in Manually...WHAT? SO HE DID then another EMP comes over and says "Well accidents happen" REALLY. I was in shock and now have to get a new card FED-EX'd to me. I will never give your establishment my hard earn money again. AND not to mention the ground meat on my taco salad with REFRIGERATOR COLD with WHITE SOLIDS on it. EXTREMELY DISAPPOINTED. THIS IS one of my son's favorite place. HORRIBLE CUSTOMER SERVICE AT YOUR HAMDEN, CT on DIXWELL AVE LOCATION!!! Then I attempted to send this complaint in via your sight and the system is down. I have no idea what is going on with Taco Bell but this is a mess. read more

This is the best taco bell i have ever been to! very efficient and through. i barley ever use yelp and i just had to commend them on their fantastic service and food quality! read more

I stopped in last week on the way home to pick up some dinner. The lobby is still closed due to the accident, so I had to go to the drive-thru. While the order I placed looked correct on the screen, when I got home and looked at what was in the bag there were many mistakes. I ordered three items: they got the toppings on the first item incorrect, the second item was okay, but they never even bothered to put the third item in the bag (i.e., I paid for it but didn't receive it). I know it's convenient because it's on the way home, but I don't know why I stop in here from time to time - because every time it seems that I've gone there, I have a bad experience with either how they put together my order or not getting what I ask for in the first place. In the future I'll take my own advice to you, and go to one of the other fast food locations along this strip - or to Chipotle or Moe's (which are also along this strip) if I really wanted fake Mexican!!! read more

Garbage... My girl goes here when she's drunk. Shitty food, always--i'M SERIOUS--REALLY SHITTY FOOD. And it's almost ALWAYS SCREWED UP! Wrong order than what we asked for over 50% of the time. Two nights ago I went there and ordered a couple of burritos... I wan't expecting more than almost in-edibility from TB, but what do I discover? My tacos had been DOUBLE WRAPPED! That's right... Double the rubbery bullshit, microwave tortilla and less burrito fillings... Damnit... every time I come to this place I end up either puking or shitting my pants... how could taco bell disappoint more that it's already miserable menu offerings? I don't know, but they have... I wait with baited breath for the day that Taco Cabana comes to the northeast... Late night diners beware... You are eating sawdust, shitty rubber tortillas and the bacteria from the staff's unwashed hands. Support a local business and go to a diner instead. Your colon will thank you for it. read more

I'm shocked this place hasn't been rated yet. I never thought I'd be rating a fast food place but I just felt I had to. First of all, the place is CLEAN. That's a huge statement to make about a Taco Bell. The inside looked very trendy and very inviting to eat in. The service is really excellent. They all look like they actually want to work there and some of them like to crack jokes with customers when they make their orders (Tastefully of course). Even more, their food portions are larger than any other Taco bell I've been to and they aren't any more expensive. The drive through gave us our food literally within seconds of driving to the window. Even though I live in New Haven, I actually choose to drive all the way up Dixwell ave to Hamden to get to that Taco Bell even though there's one much closer in New Haven. Overall I'd definitely recommend going to this particular Taco Bell even if you have this idea that all fast foods are dirty and poor excuses for restaurants. I wish all fast foods would follow their model. read more

Cleanest Taco Bell by far!!! Staff was friendly and inviting!!! Definitely better than any "Mom and Pop" (or "aunt" for that matter) shop in the area!! Definitely returning read more

I don't usually write reviews for large chain restaurants, but I wanted to stop by and give these guys in Hamden the thumbsup. Very clean, polite staff and awesome chicken burritos! The best taco bell I have been too. read more

This is my first time back in five months. This place is still a standout Taco Bell. The staff is friendly, the space is clean, and the food is exactly what you expect from the chain. read more

The other reviews are not lying. (And why would they be? It's a review for a Taco Bell!) Yes to clean, Yes, to crazy art work. Yes, to sustainability. Somewhat hesitant to sing praises of a worker as I know how the teacher's pet is actually treated, but Linsey L took my order, but not before greeting me warmly and then proceeded to be supremely (Taco Bell Supreme!) kind. She was helpful and friendly to everyone. I was blown away by this. Good work, Linsey L. I wish you luck in the future! read more

Please fix the lobby already. It's been way too long and I'm tired of sitting in 20 min lines at the drive thru. The food has gone downhill and the speed of the drive thru is nonexistent. This has gone on way too long!!! read more

Taco Bell is Taco Bell and everybody has had it by now but I just wanted to comment on the staff here. This place has the most friendly staff they know how to do their job. Always quick and pleasant. Five stars for Hamden read more

Honestly best dining experience in ages. I know that sounds bizarre, but it's true! We came in pretty late, and the staff was super friendly and accommodating. Nicest people. Really wonderful! read more