11/08/23- Wednesday Outstanding customer service. Ordered via mobile app. Got everything! Thank you to the ladies/ employees at the Drive-Thru (7:30 pm).... read more

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Super clean but this is directed more towards corporate, can you please get rid of kiosks. It's ridiculous that no one greets you when you walk in and has no clue what you ordered and you have to beg for your cups. I am over the lack of communication and customer service at Taco Bell's! read more

It is with the utmost solemnity and an irrevocably shattered constitution that I undertake the regrettable obligation of articulating the events surrounding my recent engagement with the purported food-service institution known as Taco Bell. What was anticipated to be a modest foray into casual, if uninspired, cuisine devolved with harrowing rapidity into a corporeal siege of such violence and magnitude that words themselves nearly fail to encapsulate the full breadth of the devastation. Upon entry into the establishment, I was met not with the ambiance of a place dedicated to nourishing the human frame, but rather with an olfactory mélange of overcooked sodium compounds, deep-fried melancholy, and what I can only describe as the aromatic specter of regret. The service, while courteous in the most perfunctory of senses, belied the culinary calamity that was to ensue. The meal--comprising several ostensibly innocuous items such as a Crunchwrap Supreme, beef taco, and cinnamon twists--was delivered to my table wrapped in gaudy paper vestments, as though the garish exterior might conceal the true nature of the atrocity contained within. I consumed the items cautiously yet without suspicion, unaware that I was, in truth, imbibing the prologue to an internal apocalypse. Approximately forty-three minutes subsequent to ingestion, my abdominal region emitted a sonorous gurgle--an ominous prelude that signaled not mere discomfort, but the impending cascading failure of every gastrointestinal system known to modern anatomy. What followed can only be described as an eruption of liquefied anguish. I became a prisoner of my own digestive tract, subject to relentless convulsions and expulsions so violent in scope that they defied biological precedent. The lavatory, once a space of quiet privacy, became a theater of war. My posture collapsed. My will dissolved. I clutched porcelain as a drowning man clutches driftwood amidst a tsunami. The velocity, intensity, and volume of the discharge rivaled that of natural disasters. I feared for the structural integrity of the building. At one point, I became acutely aware of the metaphysical: as if my soul itself had attempted to escape the confines of my tormented corporeal vessel. The experience extended far beyond the physical. It was a spiritual reckoning, a moral trial by fire, a lesson in hubris for ever having presumed that Taco Bell's offerings could be consumed without consequence. My sense of time distorted. My vision blurred. I communed briefly with the void. I emerged not as a man, but as a husk--a humbled specter of the person who once confidently ordered a combo meal with Baja Blast. In conclusion, it must be stated unambiguously and without hyperbole: Taco Bell's culinary output constitutes a dire threat to the internal equilibrium of any creature possessed of a functioning digestive system. The event I have endured was not a meal, but a biological betrayal of unthinkable magnitude, and I must caution all others who would tread the same path. Rating: Zero stars. Were there an option to assign negative constellations, I would extinguish the sun itself to express the depth of my dissatisfaction. read more

I live right next to this place and I come here often. They literally never make our order right anytime we try to edit our order to like have things taken off or add things. They literally don't do it. This is an often every single time you can just tell the workers are lazy and most of the time they're rude. They don't have good customer service at all, I get it it's Taco Bell. It's not supposed to be all that, but y'all could at least put in some effort. I work at a fast food joint too, and it's never this bad. read more

Fast .......... HOT.... As described... you can't not like this place when you need heavy filling food . Cheese Nachos and a lot more with a smile read more

Went to Taco Bell after work.. as a regular btw. Coke no carbonation in it. I'm stressed out now thank you

Got in the line right at 12. Was about 5 people in line. When I got to the drive thru, the automated voice said they were closed. I was literally the last car, and the person before me ordered (they finally ordered around 12:08 or so. Doesn't make sense how I was singled out, or they could have said something (a worker saw me getting in line). Messed up. read more

This was my first time to Taco Bell (I'm a Freebirds fan). I always thought of Taco Bell being cheap, fake, artificial food. But I had the spicy potato taco and it was way better than expected. And it was only $1! Also, this Taco Bell itself is really nice and new. The gentlemen that took my order in the drive through and then gave me my order were very professional and courteous. I would definitely go back. read more

I'm not gonna rant but I just got breakfast from here this morning and everything was bomb! They were friendly and nice, they got my food out quicker than I expected, and they were just beyond fab. Love it! Got a Mountain Dew Baja Blast and a waffle taco and they got it out quick and without flaws. Stay amazing ;-) read more

Taco Bell - In class, got breakfast from here ;) #yumm - Fast Food Near Me - Frisco, Texas

I don't generally post bad reviews because I know no restaurant is perfect, but seriously?? I ordered 2 sides of rice for my kid and both probably didn't equal one serving. So incredibly cheap and terrible... read more

Taco Bell - Shorted on the rice - Fast Food Near Me - Frisco, Texas

Haven't been to Taco Bell in years but I was craving a Taco Bell crispy taco for a while so we stopped here for a quick lunch. Tasted exactly like it used to:) And super clean establishment! They were cleaning everything. Tables, legs of chairs and even trash cans the whole time we were eating and then started over again. We will come back to this location whenever I get the craving! read more

Awful service. Drive-thru at 8:15 pm on a Thursday. No cars ahead. Ordered a tostada without the chipotle sauce. Then asked if the chipotle sauce is the pink creamy stuff. She said yes. I said that's what I don't want. She said ok, it will just have red sauce, no chipotle. Then I ordered a bean burrito, no onions. I got a perfect tostada. Yay... but my bean burrito could have been called a 'chipotle sauce burrito'. No joke, it was mostly chipotle sauce and a tiny bit of beans. I guess they didn't like my 'special order'. Trying to figure out if someone was being a smartass, I thought maybe they misunderstood 'bean burrito' and got it mixed up with some other kind that's got chipotle sauce on it. Guess what - no receipt. Called to complain, they didn't answer the phone. read more

I am a recovering caffeine addict. I attempted to drown my sorrows for many years by consuming massive amounts of Mountain Dew. I found that Taco Bell, in general, has the best syrup to water ratio. My addiction took me to Taco Bell locations all over the DFW area. You know what? NONE of them even compared to my local TB on Preston @ Rolater. Why? This is the CLEANEST Taco Bell you will find! I really admire that the owners and staff take pride in quickly clearing and cleaning tables. The blonde haired lady that is always there around lunch time is so friendly and makes sure everyone is happy. I believe she is the owner/manager. It gives me faith that they also treat the food preparation area with the same care and respect. I recommend the Mexican Pizza, Nacho Cheese Chalupa (chicken) and an extra large MOUNTAIN DEW! Enjoy! read more

Every single time I go here they either forget items or mess up my order. Every. Single. Time. I buy food for the family when I go so things get thrown in a bag and hard to keep track of when I get my bag. I'm lactose intolerant and every single time they add dairy items to my food. Occasionally adding other dairy items that aren't even on supposed to be on it. I think it might be because all the employees are not paying attention including managers. They are always just joking around. This is why I find it hard to raise minimum wage for fast food workers. read more

Cheesy Gordita Crunch. As you can see from te pictures this Taco Bell location has been going downhill the past couple of months. Poorly made tacos. Burritos that come with the tortilla ripped open. Disappointing. read more

Taco Bell - Fast Food Near Me - Frisco, Texas

Today I went to the drive through to grab lunch for myself and a co-worker. My coworker asked for nachos with no meat. Jeremy, the one that works the drive through speaker a saved if I would like beans instead. I froze and didn't know. I called my coworker and she didn't answer. He patiently waited for me. I made a quick decision to put the beans on the side. I asked if this was possible since they are not known for putting sides in containers. He paused and said yes we absolutely can do that for you. Thanks jeremy for going above and beyond. Your customer service is on point! Thanks for the compliment on my hair too. It never ends with this guy. read more

Love Love this place..Stopped by this Friday almost mid night and kids wanted to use the play area.Even though they close at 10:00 PM gentle man at counter was kind enough to accommodate the kids and as usual food was awesome..Definitely recommend this place for kids.. read more

Ordered $51 worth of food on door dash ended up getting a drink and nachos WHICH I DID NOT ORDER!! Order was completely wrong refund I got was not nearly close to what I payed. Workers here do not care about you order. Lazy customer service never ordering from gere again and I would suggest y'all don't either. Thanks for ruining my night. read more

Taco bell is taco bell everywhere you go. But what sets this one apart from the rest is their great customer service. The managers and employees greet you with a smile, food is always prepared to order, and even the playground area is clean. This place sets the standard that very few fast food places match. Keep up the good work guys! read more

Taco Bell - Kids Play Area - Fast Food Near Me - Frisco, Texas

This Taco Bell is actually one of the cleanest I've been to in years. Not Buckees type clean so clean for a Taco Bell. Food was as expected for a TB but they were always cleaning the place. Very impressed. read more

Screwed up the order. Had ordered without beef, but they ended up giving one.. They need to pay attention . Only reason I come here because of play area for kids.. read more

ever seen Idiocracy- 2006? I see it slowly happening already. Saturday 6pm, went to Taco Bell, ordered a large tea- total $2.37. I gave the cashier 2 $1bills, 1 quarter and 2 dimes so the cashier pushed the cash button on register. I waited for my change, he looked at me and said the cash register said No change back(0.00). I slowly informed him the bill was $2.37 and I gave him $2.45-- so I should get .08 cents back. He slowly counted 8 pennies back to me.... not a nickel and 3 pennies. I took the pennies just not to confuse the cashier any more than he already is. Of course, He could have pulled out his smart phone to figure it out for him. read more

This is our local taco bell in our neighborhood. My wife is addicted to their mild sauce is it wrong to load up on this stuff? I took a trip here and order something small and loaded up on the sauce. fast service and clean. read more

Had an excellent experience here last night. Nicholas was great. My order is a tad annoying, but he got it right and was friendly throughout. +2 stars from last time. I just hope that unpleasant manager figure has been transferred or adjusted his demeanor. read more

I find myself going out of my way sometimes, just to visit this particular taco bell. They are fast, efficent, and super friendly and that's just talking about my drive thru experiences! So think about what fast food looks like when they advertise it on TV... this is how my taco bell order looks everytime I leave :) Yummo read more

Great location. Always a good experience for a fast food place. Love the chicken grilled stuft burrito

Wow what can I say I this Taco Bell is not very good I'm very disappointed w this service I will never return... would give 0 stars if could

This was about a week ago but i just got this yelp app. They forgot one of my tacos and she charged my card a 2nd time because i asked for sour cream and she never gave it to me. Once i got home and realized I didnt get my taco and my sour cream i called them several times and no one ever answered. Do not go to this taco bell because you will pay for things you dont get. It has happened to me many times only at this location. read more

this was a -late- night taco bell run...we used the drive through, they got our order correct, food was hot, good, and ready quickly. it was about 2 AM, though the drive through is open, the doors are not, so hold it if you have to use the bathroom read more

I really love this Taco Bell! They are always willing to service with a smile on their face! The only complaint I have is there woman bathroom! Unfortunately, not always clean. read more

This is the best Taco Bell I've ever visited...mainly due to how clean the restaurant is maintained. Employees continually clear the tables, sweep the floor, wipe off the drink service area, etc. Often I check the Frisco Health Dept.'s restaurants ratings. The last time I looked a few weeks ago, Taco Bell on Preston was one of the VERY FEW restaurants with 0 demerits. That's a standard for any restaurant to be proud of. read more