this taco bell deserves to be shut down. the workers turn off all the lights outside and inside to pretend they're closed. It says online they're open, you try calling, no answer they will hang up on you. I've been to this location four times between 2 PM to 7 PM and each time I go, they pretend they're closed. It can be a weekday or weekend they still pretend they're closed. The service absolutely sucks, the food prep absolutely sucks, I genuinely wonder how they stay open when they get no food sales. I know Taco Bell is known for bad service, but this is the worst of the worst. By no means ever order from this Taco Bell. They will not make your order. read more

Taco Bell - the drive through shut down at 7pm on a thursday while the worker waits for me to leave inside. - Fast Food Near Me - Eau Claire, Wisconsin

Waited an hour for my food, didn't have half the things on the menu, asked for no sour cream and gave me sour cream. Food was also cold due to the long wait. Also wanted a Baja blast and they were all out. read more

just had the absolute worst experience at Taco Bell. The food was haphazardly tossed into the bag, making a complete mess. The place was severely understaffed, with no one in line behind me, yet it still took forever. My drink arrived without any ice and was lukewarm at best. Honestly, the whole order looked so poorly handled that I don't even feel safe eating it. I'd demand a refund, but I refuse to waste more time stuck in their dreadful drive-through. read more

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EXTREMELY SLOW. Waited for over 20 minutes for an uber eats order, and didn't want to cancel because my cancellation rate will go up. Constantly hear workers cuss and i see them standing around when people are waiting. They were completely out of Co2 and didn't issue a refund to anyone who purchased sodas, or offer anything in exchange. Told me they were having problems with my order after waiting for 20 minutes and telling them three times who my order was for. This is inexcusable. read more

ya screw y'all. i'm a college student, n i've gone to this taco bell a few times, but i will never be going back. ive gone to order food n someone turned me away cuz the "night staff didnt show up," n earlier tonight i didn't get over half the meal i ordered with the last of my money. this place is awful. read more

ordered 2 burritos took 20 minutes, cold food, and horrible service, kids hitting vapes while making the food. worst toco bell I've ever been to! read more

If I could get 0 stars, I absolutely would 4 people trying to decide who's gonna take my order after a few minutes. Someone finally decidesr gonna take my order. Then the chills not in. There's when I got away in a few more minutes. For them it's got to kill out just to tell me that they're out of talk with me at noon. It's noon throughout the company in confidence at its finest. Avoid this location if at all possible.!!!! read more

No ice, very slow service, forgot part of our meal. No sauce! I rarely write reviews but even CNAs at the hospital move quicker! Sorry guys, this service just doesn't cut it in Eau Claire! read more

If I could give a restaurant a 0 star review I would. I would much rather take food from a trash can freeze it and eat it cold. That's what an average food experience is at this Taco Bell. Genuinely the worst place you can possibly eat at in Eau Claire take your money to a different Taco Bell or even burn it because that would be the equivalent to buy food from this dumpster fire. I will never be going here ever again. I have gotten my food from here 5 times because I gave it the benefit of the doubt and thought maybe it was a fluke but it isn't. I have nothing else to say but never go here because your food will be cold and gross every time read more

If I could give a 0 star rating I would. We placed a drive through order at 8:30 and thought it would be faster if we picked it up inside. We sat there for 45 minutes waiting for the order. The inside closed at 9. They said we now had to go through the drive through to pick it up but we walked there so we didn't have a car. And they didn't let us go in the drive through without a car. After everything we wasted about an hour sitting and ended up having to cancel the order. What made it worse was that everyone there had a bad attitude. WORST EXPERIENCE EVER. Don't come to this Taco Bell. There are other places around here you can get food at. It's not worth it. read more

We went in at 9:30 along with another group because neither of us could get through the drive through, because we had a trailer and their truck was too big for the drive through and the guy starts throwing a fit and doesn't take our order and just complains about us, horrible customer service, says they were behind, I do not recommend going to this one, go to the one not far from it. read more

Waited an hour for my order...asked about it 2 times.. was told sorry we are very busy! Did not look at my actual order. When I went up the 3rd time I asked him to look at my order. He said the computer didn't accept it. Then he finally made my order. I was so mad by then. 2 other people were with me and got their food 45 minutes before I did. read more

Cussed at a teenager for asking for a cup. Very rude and unprofessional. Missed my taco and sauces also.

Overall horrible experience, not only did my group of girls wait for an hour for our food but they lost our orders and the food came out cold and uncooked. The horrible Staff forced us to walk through the drive through in the cold because they did not want to serve us in the lobby due to laziness. Do not go here!!! read more

the poor employees had a super long line but where still so so sweeet even tho only 2 of them where manning the battle field. Food came out at a reasonable time. even tho the line was so so long and only 2 workers where working breakfast . on a sunday morning ‼‼‼‼‼‼ read more

Many items missing from order, poor service and lack of professionalism at the window

First off I want to say the customer service is horrible. I'm not wanting to complain, but their service was unacceptable. The drink machine had zero ice , and when I asked for ice, they were snarky. Food was not hot at all. The only hot thing was the nacho cheese. read more

They gave me a customized Gordita crunch cause they were out but still gave it to me w worker will do anything to make the customer happy read more

Taco Bell - The custom Doritos Cheesy Gordita Crunch - Nacho Cheese - Fast Food Near Me - Eau Claire, Wisconsin

I waited In line for 45 minutes. This is supposed to be fast food. It's ridiculous that it took so long. Do not come to this location Update I didn't even get my order. Screw all of this. Shit down this location or get actual employment read more

WORST SERVICE EVER. Placed a drive thru order and decided to walk instead. Went inside and asked for the order and after making us wait 45 minutes, REFUSED to give it to us and told us we would have to cancel our order online. RIDICULOUS. Giving 1 star only because it won't let us give the ZERO item refuses. read more

Terrible service, very unprofessional employees. Waited in line for just about an hour waiting for them to finish their break.

If I could do negative I would. I don't think I have had an experience there where they got the order right.. this time was door dash so we couldn't even go back and when I called and asked about a refund they didn't even have the number for me to call. I work good service and I know at least having the number isn't that hard read more

Taco Bell - Blue Raspberry Freeze I ordered a large and got a large MTN DEW Baja Blast Freeze this is ridiculous - Fast Food Near Me - Eau Claire, Wisconsin

Terrible customer service, basically watched a employee have a complete angry breakdown.

Always messing up my orders. Very rude staff. I would avoid this Taco Bell. Go to the other Taco Bells in the area if at all possible.

Wtf!!! This place won't take orders or even cook for people after 11pm! We've been in the drive thru for an hour and Nothing. Just sad. You're not doing rocket science. read more

If you are hungry at night and feel alone both internally and externally, this taco bell is the place to be. Despite having the stress of being short staffed, this place goes above and beyond to make sure you receive what you ordered quickly and efficiently. I really like their Mountain Dew Baja Blast freezy icy slushy. I also love getting their Doritos Locos Taco and their Beefy Crunch Loaded Griller. I am happy with my visit here because despite only being in the mood to eat Taco Bell once or twice annually, they gave me the true Taco Bell experience. I think that their drive thru can be a little bit less narrow because it is a lot of pressure to drive through the drive through without hitting the curb but I don't think that that is very significant. 5 STARS. read more

Taco Bell - Fast Food Near Me - Eau Claire, Wisconsin

Horrible customer experience, waited 6 minutes no on said anything over the drive through speaker, drove to the window and was greeted and given an excuse that an "old man" was taking forever. Which was apparently the reason no one said anything over the drive thru. I saw 4 different employees through the window was told I would have to circle through the drive thru to order because "they would be crucified" if they took my order at the window. Even through there was a line of cars formed behind mine. read more

The employees are so rude. They push you through the drive thru and have no manners. The tone and way they talk is horrible. When you get to the window they do not say thank you or have a good day. Just very impatient and rude. read more

awful. tried placing online order and wasnt able. went to drive thru and was told to "leave the drive thru". rudest people ever

Ordered 4 Chalupa craving boxes through the drive-through asked for two of the boxes to be made with ground beef and without beans and they were put in different boxes so other people grabbed them. Nacho fries were ice cold everything was under filled in the tacos and when we called to complain about it. The lady I talked to there was extremely rude and said that they were made correctly because she did it and would not take any responsibility for the incorrect order! read more

I summited my order at 11 P.M. to be ready at 2:00 A.M. and it is now 3:00 A.M and I have not gotten my order. They have not picked up the phone. I have called four times they are very unprofessional. read more

Okay - it's Taco Bell, so I'm not going to sit here and rave about the food - you know what it is! Some form of tortilla with cheese, meat and vegetables. However, I've never had an incorrect order here, they're always super generous with their sauce packets, and the inside is pretty well kept. The drive-through can take a little while to get through, but that isn't the end of the world. It's quicker than cooking at home. Also - shoutout to the guy who used to work here that introduced me to the grilled beefy five layer burrito with onions. Definitely spices up a classic! read more

Taco Bell - What's to say - it's the Bell I measure all Mexican restaurants against Taco Bell. As in, Taco Bell is the minimum food quality I will accept and still eat there in the future. As with all Bells, the experience is.... Fast Food Generic quality Generally clean Unlimited soda meh salsa's in packets Cheap open late no breakfast The only food item that is better than meh is the apple emandadas - which are really quite good when fresh and hot. As I said - your ether better or worse than the Bell. And I have had worse. Why do I go - it's open late, it's convenient, it's cheap, the food is edible. read more

I had good customer service and quick drive through. It's getting better. I definitely like an under dog and this place should get another chance. If you don't like Mexican fast food, don't go here. If you do, please enjoy this place. Have a good day! read more

must be some craig road curse bc this taco bell and the mc donald's down the road both suck. the guy working early am being in a pissy mood like okay chill me n my friend being nice asf bro said "you're all good to go now" but forgot our damn baja blast bruh. gave us a large to compensate but still don't fw their vibes. read more

Don't ever buy a gift card for Taco Bell and expect to use it at this location. There was an error with the card -Taco Bell's fault- and the evening manager was not only unhelpful, but was also aloof. He refused to take my name and number so it could be resolved, and when I forced it into his hand he said I wouldn't be getting a call back. On that point he has held true to his word. Unless I take the next step, with no help from the restaurant, I'm out $50. read more

Really nice despite a long line outside due to Covid caused drive thru use. Food was Taco Bell, but service took it up a notch.

went with 4 people and didn't get all our drinks, and one person didn't get their crunch wrap. would do 0 stars food was cold too

Absolutely ruined my night. I swear to god this will be my villain origin story. They never pay attention to any special instructions made online. I pay an extra $1.60 for chicken... I get beef and the wrong taco. I pay for a Doritos locos shell... I get a regular one. This isn't the first time either, just save your money and go to a different location. read more

UNACCEPTABLE! My wife brought me 3 hard shell tacos from this store. When I opened them, I was flabbergasted to see that they were barely 1/2 filled. I usually enjoy Taco Bell's tacos, but these were terrible. They weighed an average of 1.9 oz, vs TB standard 2.9 oz. I could literally count the minute cheese hairs 6-8 per. The tacos must have been sitting out for several hours, because the shells were not crunchy. They were chewy. This store is on my Do Not Visit list. read more