We headed to Texas Roadhouse with a large group of 16 (8 kids and 8 adults) during a recent weekend visit to Eau Claire for the PPA Challenger pickleball tournament. The kids made the decision to head here since they all love the TR bread and cinnamon butter. The adults weren't thrilled but went along with the decision. I will say that the hostess did get us seated in a reasonable amount of time and service was not bad! Unfortunately I'm not a fan of their food. On this visit I had steak which I requested to be medium but it arrived more like well done. Their sweet potatoes and veggies are fine and their prices are fair, but I cannot bring myself to give TR (this location or any others I've been to) more than 3 stars. If you go, enjoy the bread and butter and more casual steakhouse vibes and don't have any expectations higher than that and you'll be just fine. read more

We did not have to more than 5 minutes to be seated. Everyone was very nice and helpful. We got checked on by our waitress very often. My food ass very good. I got the country fried chicken. It was very good. I got a side of their Caesar salad and mac & cheese. I love that you get 2 sides. The Mac & cheese was very creamy, but my salad only had 5 croutons. Everyone else in my party got steak and they enjoyed it thoroughly. We sat at the Willie Nelson table. It was very fun. The bathrooms were also clean. Overall would recommend for large groups, solos, and dates, even if you don't like steak. read more

The restaurant was very busy on a Friday night however, the staff was very attentive. The ribeye cut I got was delicious and well flavored. The cook on it was perfect t. I usually don't like going to Texas Roadhouse but I would definitely come back to this one. read more

Texas Roadhouse - Steakhouses Near Me - Eau Claire, Wisconsin

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Granted we came at a busy time (6 pm Sunday) but once we were seated, we waited 20 minutes for any service. Tried to ask or make eye contact but all the staff zoomed by in a hurry. The table beside us was seated and had their drink orders taken within 30 seconds. That's when we decided to leave. Not good. Fortunately there is a Hibachi Grill across the street, with excellent service by the way. read more

Typically, on the last day of my assignment, I seek out a restaurant for a steak dinner. Of course, I couldn't find anything with a solid rating in Tomah, so I drove in 3-degree weather to Eau Claire to eat at Texas Roadhouse. After working from 7 am until 7 pm, I didn't care if it was a chain. The bottom line is that my glass stayed full, the staff was cordial, and the restaurant was clean especially the restrooms. Most importantly, the steak was cooked perfectly--no complaints, except for heading back out in the fridge weather. read more

Postage stamp of a table when dining with 2. No way two steak dinners & the plethora of condiments can fit on this table. Plus, the 2 top tables are in the service corridor., countless staff passing thru. I'm sitting at the bar in the future! read more

We took my mom to Texas Roadhouse for her 77th birthday, and had a great time. The food at Texas Roadhouse is consistently delicious, and their baked sweet potato is amazing - creamy and sweet. The atmosphere at TR is active so conversation was split across the table - it was expected. But the service was amazing, they brought my mom a free chocolate dessert, and brought the celebration saddle to the table in case she wanted a picture. A great experience overall. read more

Third time there and the novelty as worn off. The servers are friendly but the food has gone down with each visit. I realize it's not a high end steak house but the steaks should at least come out as you ordered it. Consistently overdone. Too loud and too crowded. During cold nights the place is so humid and the sir feels greasy. Felt like I was coated with grease when I left. Didn't help that there was a hair on my plate and when I brought it to the server's attention she took the hair off and said yuck. read more

Briana was totally sweet with 6 starving people in town for my granddaughter's graduation from UW Eau Claire. Outstanding food, each plate with two sides. Started with blooming onion and hot out of the oven rolls. Filling up fast, add a Caesar salad or House salad and hardly room for Chicken, Filet Mignon, Grilled Shrimp on seasoned rice, loaded baked potatoes. . didn't make it to the bottom of my plate. Lots of fun partying happening in this very busy spot! read more

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When we arrived we were told a ten minute wait. Yes the place was packed. As we watched people coming in and out. We started to notice people who had arrived after us were getting seated. Now mind you these people had not done an online check in. My son asked again about how long our party of 4 had to wait and we were told about one minute. After a half hour of waiting we decided an enough was an enough. We went else where to eat and had our food right away. read more

In short, I ordered a Porterhouse, my wife the Strip. I asked for Medium, but recieved rare. My Steak was cut into 4 pieces, searching for done spots. I told the server, and she said "oh yeah, that's definitely rare". I can ask the manager but I don't think they'll do anything for you if you don't want this thrown back on. My wife was 3/4 done eating. So to have my wife just sit there and watch me eat, seems confusing. The manager came out and gave me two options. Split my steak bill in half, which I unfortunately agreed to, or put my steak back on. I'm assuming you don't cook customers steaks that have already been dived into, back onto the grill as that would likely be a health code violation. So, I'm assuming a microwave would have been involved. You still wanted me to pay for half a steak that was microwaved or raw. This is a steakhouse, I'm so shocked by the lack of customer service, and the rip off cash grab. I was to pay full price if I had it microwaved! So I pay for half a steak that was raw! Disappointed. read more

Texas Roadhouse - Steakhouses Near Me - Eau Claire, Wisconsin

We've been coming to Texas Roadhouse for the past 14 years to celebrate a special tradition: my husband and my mother share the same birthday (July 31), and we've always celebrated their birthdays together at this location. Every year, we've explained the situation, and the staff has always graciously honored both birthday offers -- despite the "one per table" policy. It's always left us feeling appreciated and valued. Unfortunately, this year was very different -- and deeply disappointing. When we explained our tradition to our server, Cassy, she was kind and understanding, but needed to check with the manager. That's when Manager Izzy came over and told us they would only honor one birthday, even though both were legitimate and we offered to show IDs. When we asked if sitting at separate tables would make a difference, she ignored the question entirely. Her solution? "We'll give you one birthday offer -- and you can come back another time for the other." My parents live 45 minutes away, and the whole point was to celebrate together. Izzy walked away without addressing the issue further and never returned to our table for the rest of our meal -- even though we saw her visiting other tables nearby. Thankfully, our server Cassy went above and beyond to resolve the situation by splitting the check -- which allowed both birthday guests to receive their offers. Cassy was the only reason our meal ended on a positive note, and we're very grateful to her. That said, it's frustrating that a place we've loyally returned to for over a decade now feels unreliable. Apparently whether or not we're treated fairly depends on who the manager is that day. We spent over $100 at our table -- full meals for five people -- and all we asked for was the same simple courtesy we've received for years. It's not about the ribs. It's about being treated with consistency, respect, and common sense. We may still return for my husband's or mother's birthdays in the future -- if we call ahead and get confirmation that the tradition will be honored. But I will not be celebrating my birthday here anymore. That experience left a bad taste that no meal can fix. Server Cassy and the food were excellent. Manager Izzy was terrible. read more

The hostess Brooke acted like we were bothering her. No smile and she got attitude with a fellow server.

Food service was good. I had their award winning ribs and they did taste delicious. I had the sangria margarita and it was made very well. My main dish came woth two sides and I picked the corn and house salad. The house salad was fresh and delicious. Had the blooming onion as an appetizer. You can never go wrong with that. read more

My friends were visiting from out of town and apparently Texas BBQ is what they're missing out on life. We found this place near our hotel and got there around 8 PM. It took a while for them to take our orders and bring us our food so we chowed down on the super soft and super good bread rolls. Hmm, the fried pickles were a bit disappointing - real salty, very thin piece of pickle, and the batter kept falling off. After a few we didn't touch it. I needed the ranch to choke down a few. The smokehouse burger was quite good except it was so thick that it took a few bites to get a decent chunk - at that point the sauces were dripping all over me but well worth the mess. Baseball games were on the tv in the background and the noise level was good. I see myself going there again if I'm ever in town. read more

Texas Roadhouse - Smokehouse burger - Steakhouses Near Me - Eau Claire, Wisconsin

Had dinner here while traveling for business. We had a party of 4 and got seated right away. It is your typical meal that you get at all Texas Roadhouse. read more

We went at 4 pm and were seated right away. Usually it is so busy you can't find parking and have to wait a bit for a table. I recommend going at an off time. Hubby had the 12 oz ribeye and I had the Salmon. Both were made perfect and every bite of steak was tender. The buns were outstanding and unlimited. We both had the stuffed sweet potato and it was perfect as well. I went out on a limb and tried the green beans and they were good. Perfect seasoning and little bits of bacon in them. Service was fast and friendly. Hope you like Country Music if you go. We thought the prices were fair for the quality and quantity. This is definitely a treat. read more

Last time I ordered, someone put a gravel size rock inside my child's mash potato. Luckily they didn't finish the side and we caught it before they finished. We don't tip because we picked up our food. Manager gave $25 voucher but damage was done. These kids want a tip for doing nothing. They argue don't eat out if you don't tip. Live by those rules and we'll make sure you don't have a job since you feel entitled. It's the restaurant's responsibility to pay employees hourly not the customers. If you need a tip that bad you'll jeopardize someone's food ask yourself why you're a server. Tips are for excellent service. Handing food off isn't excellent service. read more

There's was very little wait we and the service was pretty good we ordered some food and got it and my mom's steak wasn't fully well done so they took it back and grilled it a little more the manager izzy personally served it but the rest of the food was good I like the atmosphere very lively read more

Absoluely love this place. I highly recommend going here when you have the chance. The service is wonderful, the food is always 100% and the vibe of the restaurant is welcoming. They even have a little tablet thing on the tables to let you play games while waiting for the food or when eating. You can even pay on it. read more

Horrible service, big party and sat halfway across the restaurant, more waiting areas, and organize where you are sitting parties

Sad to say, best steakhouse in Eau Claire. And indeed, it is fine. Its just that a chain restaurant should never be a City's best steakhouse My favorite part of this location is the perfectly cooked steaks, every time. They just never miss. Second, the steaks are always good quality. I am a Rib-eye fan, and theirs never disappoint. Sides are good, peanuts are on the table, and the beer is always cold. You know what you are getting, and it is always fine. Just a little said it's Eau Claires best... read more

Always awesome never a problem. Always get Togo at this location because I travel for work.

We went in tonight and the service and food was fantastic. They have by far the best pork chops I have ever eaten and the fact they have free buns is icing on the cake. I highly recommend going here and just make sure to call and reserve a table ahead of time if it's dinner time or the weekend! read more

Our host was very nice... and our waiter treated us very well.. & the food was PERFECT we'll definitely be back

I want to start by saying the food (filet and ribs) was exceptional. The waitress was ok--spoke too softly in a noisy restaurant but otherwise was fine. The big problem was the wait time before being seated! This was on a Saturday night around 5:45. We were told it would be 45-50 min, so we gave them our name and left to run errands (they would text us when our table was ready). When we got back with 5 minutes to go before our 45-50-minute timeframe was up, they said it would be another 15 minutes, so we waited and waited. When we finally received the text that they were ready to seat us, we still had to wait 10 minutes (apparently you have to check in at the front desk when you get the text, but it doesn't say that). So, all in all, we waited about an hour and a half just to sit down. We will not go to the Ann Arbor, MI restaurant again! read more

We came in 2 cars. I arrived and asked for a table. I was informed they would not seat me until the whole party arrived. It's 8 degrees outside. Place had plenty of seating open. We had limited time before we had to go. I was going to get a seat and order appetizers for the group and they would be here before the appetizers were done. The second car arrived 3-4 minutes later. We did not order appetizers. I ordered the smallest (cheapest meal) they had. My feeling is if they didn't want to seat me, then they didn't really want my money. Rather poor management on a night where you have open table because of the temperature. I would not put them at the top of my list to give my money to. Way to make your customers feel non important Texas Roadhouse. read more

I have never had a bad experience here, my favorite place! Went here Saturday night with my friends for my 21st birthday and had a blast. We had a party of 8, we were sat in such a timely manner! Our waitress was phenomenal, so kind and did not short us out on the rolls and butter! Has two delicious drinks, food was so fresh, hot, and good! Steak is always cooked perfectly, and sides are always delicious. I got to ride the saddle and it was such a good dinner to have before the rest of the night continued. Love Eau Claire Texas Roadhouse! read more

Texas Roadhouse - Kenny's Cooler with a Patron Kicker! - Steakhouses Near Me - Eau Claire, Wisconsin

We were made to feel so welcome from the minute we walked in the door. Our server, Kendra, was great, checking back with us several times. Beautiful house salad, and can't beat those tasty rolls. My husband enjoyed the ribs and my steak and baked potato were perfect. They get our recommendation! read more

Always top notch Very few things in life that you can count on these days-this is one read more

Great food, and a super easy choice for take out. They even have a dedicated take out window .

Always loved this place. However it's been a while with all the covid going around. Last night was ours. We called ahead. We're told to come right in and then waited with 3 other groups inside for about 15 minutes. I would have happily stayed in my car instead. But it was a cluster mess for seating. Once seated we were greeted with a smile and told our waitress will be with us shortly. I don't think she was new there. But she was messing up left and right. Brought our drinks over and said. I'm pretty sure this one is the diet. And then walked away. On her return about 15 minutes later. My husband ordered the chili first and then the salad. I ordered a blooming onion app. Our onion arrived my hubs chili did not. 20 minutes later we mentioned the chili and he would like it out before the main. The steak Salad and our dishes. She said oh yeah yeah I put it in as an app. She walked away. Not two minutes later our main dishes arrived and no chili. Final she came over with a bowl of chili hubby asked for it be put in togo bowl she walked away and gave another table the same chili. Smh. As we are sitting looking around I noticed how dusty and dirty the booths were. I added a photo. Seriously. In these times were covid can spread. I would hope they can get it together and clean up their mess. read more

Texas Roadhouse - The dust looks like months worth at the booths. - Steakhouses Near Me - Eau Claire, Wisconsin

I ordered a small sirloin steak. It tasted like it had been broiled parboiled actually. It was overdone, and the meat just fell apart as I cut it. I ate very little of it. If I had wanted it overdone meat, I could've put a roast in the oven and cooked it too long and let it dry out.very disappointing read more

Horrible experience with the managing owner and will simply by-pass this Texas Roadhouse location from now on. The server made a simple mistake that the three members of the management team involved in correcting dropped the ball at every opportunity. And, as it turned out, the defensive and aggressive attitude and posture displayed by the two middle managers and the managing owner during our discussion about how the situation unfolded is clearly a "from the top down through all levels of management" problem. I paid full price for my meal, neither asked for nor was offered a discount, and will never be back to this location. The service failures and unsatisfactory resolution is a problem that runs completely through the location. Until it sells, it's not worth the agro-hard-guy encounter. read more

Texas Roadhouse - Steakhouses Near Me - Eau Claire, Wisconsin

LOVE LOVE LOVE THIS PLACE always has such good food and they are so fast and food it so cheap for the quality mwah chefs kiss the buns are my favorite. the service was amazing and so fast the ambiance was AMAZING LOVE THEM read more

I've been here a few times and I've had good experiences. However, about two months ago, my boyfriend and I came here for dinner and he got food poisoning from either the rolls (they seemed undercooked and were very doughy), the chili, or the pulled pork. I am convinced that I know he got food poisoning here because he had only eaten Texas Roadhouse that day. When we got home that night, he wasn't feeling well. He ended up having to run to the bathroom multiple times in order to throw up. The next day I called the manager at the Eau Claire location and told them about our experience. I explained what had happened and they refused to accept that it was food poisoning, saying that food poisoning takes longer to take effect. They also added that no one else called about food poisoning. Then, I requested a refund and they turned me down. Not only that, but they were rude and ended up only taking down my information, in case anyone else received food poisoning. A few days later I received an email with a free appetizer voucher. I am upset because after that experience, I don't want to go back, and use the voucher for all that matter. I do have to mention that our waiter was very kind and funny. I appreciate staff who have genuine conversations with customers. read more

The food here was amazing! The cleanliness of the store was awesome too! The service was quick, the staff was nice! I can't ever get enough of their buns! read more

Staff was great. Crowded but they seated us almost instantly. Blossom onion was supper, the best I have ever had. The steak how ever was over cooked based on our order. Might want to try a real steak restaurant. read more

Great food! Steaks were tender and juicy! We were able to get seated right away. Porch sitter cocktail was delicious ...Love the baked sweet potato! Justin was a great waiter, stopped by frequently to see if we needed anything. Thank You! read more

Ordered take out: filet and ribs with Mac and cheese and my wife ordered salmon with sweet potato. We also ordered the trio appetizer with potato skins boneless chicken nuggets and fried pickles. The food was good. Everything was cooked well. The only problem was the sauces we ordered wasn't in the bag. I should have checked the bag before we pulled away but we were in a hurry to get back to the house. I asked at the window if the appetizer was in the bag and was confirmed so I didn't think to ask about our sauces. I'm not going to hammer a restaurant for forgetting the sauces but am disappointed that with two people controlling the take out, that two pairs of eyes weren't used to confirm the order. Like I said, food was good and no complaints there. Just wish we had gotten our sauces. Lesson learned. read more