I'll prefect this by saying the food is usually decent. That being said, this is one of, if not the slowest Taco Bell I have ever been at. Dinner rush drive thru line is usually 15+ cars. Go inside, 15+ minute wait for the simplest order. I don't know if it's just terrible management (which is very likely) but this location seems as if it's ran by children with zero knowledge of food service. That's odd though, as there is always a "manager" on duty. This is easily one of the worst locations to order food at if there is any likelihood of 3+ ppl going to be there. Absolutely terrible. read more

They definitely cook some great fresh tasting tacos burritos and soft tacos staffs friendly and helpful atmosphere is good services are good ambiance is casual read more

Absolutely worst taco bell I have ever been to. Line is always completely wrapped around the building. If there are a couple of cars in front of you, you are sure to AT LEAST be waiting an hour. Then once you finally do get your food, half of it is overcooked or stale. One time I had to go inside and had the rudest interaction with some employee, that clearly didn't have half a brain. Only thing keeping this place going is the woman who works the window in the later hours, big personality and tattoos, and the white, kind of bald, big beard, guy in the back directing people and cooking. Other than that, this place is a failure. read more

if I could leave zero stars I would. Horrible horrible. I had a mobile order in immediately pulled up to the drive-through window. Lady told me it would be a 10 to 15 minute. Wait to order. I would've turned around if I didn't already pay. Horrible needs to be shut down. read more

You can only order from the kiosk and that sucks! I don't even get an employee discount for doing someone else's job. So I'm forced to touch this nasty screen and they don't even give you sanitizer to clean your hands. It's disgusting! read more

Stuck in the drive thru for 20 min right now. Every time. This place is the worst. Doesn't matter what time of day you come here. Fail.

As a dasher my time is money, every time I go Is a pain but tonight especially I waited 25 mins for an order that should have been done when I got there. People that ordered inside had been waiting for an hour and were told their order was next and after watching 6 orders go out they still had no food. I finally was acknowledged and when I told them the order was supposed to be ready a half hour ago at this point they asked the name , I told them they walked away and never came back. I had to take myself off the order costing me time and money. read more

"5" piece nugget be so for real. they tasted good regardless but I be damned. Line slow per usual too. Guy at the window was nice though. read more

Taco Bell - "5 piece nugget" - Fast Food Near Me - Delaware, Ohio

This location is so slow. I wait 20 + minutes for my food after ordering each time I come here. I kept thin going it was a one off thing but they are consistently slow. This was my last visit. read more

Be careful when ordering online. We checked hours online and proceeded to order through the website. Upon arrival to the restaurant to retrieve the food, the workers said they were closing and couldn't fulfill the order (despite the conflicting later closing time online). I called customer service and they didn't seem to care about this conflicting information, unfortunately. Not a way to treat customers read more

this is the worst Taco Bell that I've ever been to in my life. They mess up my order every time and the food is just terrible.

they are always so slow with making my food. They always are running out of food, and never giving me the extra nacho cheese I paid for.

wish I could give 0 stars!!, this location is very poorly manage, employees standing around, food not being made FAST, my issue is ordering in person, waiting 40 minute, being told my order was up next. and then magically finding it. I cancelled the order. and it's the same way every single time I visit this location. hey corporat, maybe look into it, there's a reason this location has 1 star read more

The difference between the lunch shift, employees and dinner shift employees is actually night and day. Normally, I come through the drive-through at night and the employees aren't ever really super nice, and I came in today around 3:30 and they had the sweetest girl on the speaker. She was so kind and asked me what sauce I wanted and I didn't feel rushed at all, but she was still efficient. So thank you to the beautiful lady who was so sweet and kind and just completely made my day! :) read more

Doesn't know how to pick up phone. Not going to order if only option is to wait 25 minutes in drive thru. It's not hard to hear phone ringing and answer it, right?? Your associates are not worth $17 or $19 an hour. They are more worried about smoking than working. I thought I have been to some bad Taco Bell's. This one is by far the worst. read more

Taco Bell - Fast Food Near Me - Delaware, Ohio

Lady sprinted through my order, started asking my drink before I even finished ordering my meal. So rushed me ordering to sit in line for at least 10 minutes. I was 21 when I ordered, I turned 22 by the time I got my food. Drive through timer is probably capped at a year. Crazy. read more

Barely add any meats/chicken nothing but lettuce and cheese. They always get my order wrong.

One of the absolute worst Taco Bell's in central ohio, even by late night standards. I only got a 1/4 of my order and it was cold. Orders are consistently wrong, and management couldn't care less. It's it's not even remotely worth it. Joke of a place. read more

Genuinely want to know what they're doing in there when I order 1 item and it takes 10 - 15 minutes even when i'm the only one in the drive thru. I keep going there thinking its a fluke but it happens every time and I'm left scratching my head. read more

Absolutely TERRIBLE service. Placed a mobile order and waited for OVER 30 minutes while watching them do every drive thru order and every other order after me first. Then I got my food and they messed it up and the girl who made it was over there cussing out her manager. To make up for the wait they gave me a free taco coupon that expired in 2022. I will NEVER to back to this location. read more

This location is horrible. The time it takes in line to the rude customer service. If I have to wait for my order because the lines are long that's ok , until I get to the window and realize nobody is doing anything but joking around and standing around. No gloves dirty appearance. Disgusting! read more

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New staff has been able to keep the line going, unlike a year or so ago. It should never take 10 minutes to make a few tacos and a burrito (what was happening before). As far as the food goes, typical Taco Bell consistency. read more

Waiting over a half hour at drive is not acceptable this location used to be good and quick service but has changed in last month.

Like previous people have said, it's the slowest fast food place I've ever been to. I've waited multiple times well over 20 mins in the drive through. It feels like they literally have one person working the whole store. I'm writing this as I'm sitting in line because I have a ton of time. This will be my last time coming to this Taco Bell. UPDATE I'm going to assume that "Lynn" works at this Taco Bell lol. Decided to give it a try 6 months later. Still horrible service. It was 11pm, two cars outside and one car in the drive thru. They asked me to hold on before I ordered and I sat there for 15 mins waiting. I finally just backed up and left. I have no idea how this place is still open or how they make any money. read more

Nice and friendly and the food was fresh. I don't like how the cashier didn't ask me if I wanted to make a donation but she did to the Caucasian male behind me. I guess the old lady assumed blacks don't donate money to good causes. read more

Have been sitting in the drive through for 14 minutes with only 2 cars in front of me. Can't leave I'm boxed in or I would. Horrible service. read more

Okay so the last four times I've been there I didnt order food. The drive through no matter how many people are in line 2 or 10 they tell each car 15-20 mins. Go inside today and they tell me the wait will be 20 mins didnt even ask what I wanted or say the beef will be 20mins but anything they prep will be 20 mins. Ugh seriously the worst fast food joint in town. Thank God Freddies is next door because they always give great service. Stupid taco bell I will never go back there. read more

Service is always average. Lobby and drive thru are both dirty. Drive thru usually is busy and the employees usually forget an item or two. Typical of an older taco bell location. read more

Taco Bell - Fast Food Near Me - Delaware, Ohio

Ordered 3 hard tacos, 2 soft tacos, 3 nachos, 2 cheese roll ups, a cinnamon twist, and 3 hard tacos supreme. The 3 hard tacos supreme were missing. That's 20% of the order. Pretty frustrating when you already drove 15 minutes home. read more

Awful customer service, waited for at least 20 minutes while people who ordered after me were getting there orders before I did. Asked when I was going to get my order and they had completely forgot to make my order and waited another 5-10 minutes and ended up having to get my money back and was given attitude after I had waited forever. Looked almost over staffed and they had locked the doors while we were in there and I had to let some other customers in. Would leave negative stars if that was possible. read more

Taco Bell is my favorite fast food restaurant and I eat there at least once a week and always at this location. It's right by my house. Service is always friendly but depending on the night can be really slow. Spent a good half hour in drive through tonight. They don't tend to mess up my order much so I let the wait go. I just assume they're short handed. No I be wants to work anymore. I was disappointed tonight they were out of empanadas and I really had my heart set on one. All in all Taco Bell is what it is and I will continue to go back cause it's cheap and delicious. read more

Its fast food sorta Mexican and not done really well. Plus, this store is an absolute wreck. Pretty sure it hasn't been updated since it opened. If you are looking for cheap food that you will regret later, well this is the place to be. read more

Sat in line with the people ahead of me for over 20 minutes for a large drink and nachos only to take a stop driving away to find my drink had no syrup in it and was inedible. It only gets 2 stars because the staff was nice enough and looked understaffed. read more

Just confirming what everyone else on here seems to say: over 20 min wait in the drive thru is a common everyday experience. I have been to this taco bell multiple times, and I mean multiple, to wait at least 15-25 minutes. I've tried going inside, still a wait. This is not your spot if you are in any kind of rush at all. Today I waited 15 Minutes in line, and another 10 at the window after I paid. Staff literally left the window, and I wasn't sure anyone was even there. Meanwhile I saw the lady behind me have her order completed and set up front about 7 minutes before I even got mine. It was one combo meal that I ordered. New management or time schedule definitely needs to happen. Please someone, help this Taco Bell!! read more

Like a lot of people, our fast food guilty pleasure is Taco Bell. This location is by far the worst we have ever been visited. 1. The seating area is filthy and covered in food(we didn't see until after ordering) 2. Register worker was the slowest we have ever had anywhere 3. The shift manager or manager was loudly rude and critical of the staff 4. It took 35 minutes for a small order with no other visitors. We will not be coming here again, we recommend that you do not either. The worst! read more

Slowest Taco Bell ever!!!! I'm literally writing this whole I sit in the drive thru line. My son and I have been sitting in the line for over 20 mins. Ridiculous!!!!! read more

Worse customer service ever, I went in yesterday through the drive thru for a pickup order yesterday (2-17-2023) around 6:30 7, I forgot to add sauce to the order so I asked the lady that has green or blue hair if I she could put hot sauce and fire sauce in the bag her response over the box was I'll try my best. Confused customer I said what do u mean ur going to try, another lady comes on the mic and said we will put it in the bag pull around. So I pulled around and the older lady looked at me and started laughing with the girl with the green hair. The man that was working was almost bald medium in height which is said was her manger proceeded to let this happen. She proceeded to laugh as she was putting my sauce in the bag as they were looking at me. So when they opened the door I said is there something wrong, idk why you are laughing at me she said I smile at all the customers (older lady). Then the girl with the green hair started laughing I said there's a difference between laughing and smiling. The girl with the green hair slammed the door. Then proceeded to open it up again and I said I will be contacting your manger and slammed the door again then opened it and said actually my manger is right here and it was the man I described in the beginning. He didn't do nothing about it and yes I did call her a bitch after bc she literally push the bag out of the door I will never ever go back to this Taco Bell. I already contacted cooperate and I will make sure something is done about this. I'm tired of poor customer service with this lady that has blue green hair. Last time I came through I asked for fire and hot sauce and she didn't even give me any in the bag so I asked and she said I did and I showed her the bag then gave me 2 hot one fire and I asked for extra and she got an attitude like it comes out of her check. Very very more customer service. read more

Waited for an hour. Told me one item was not available because they didn't want to unthaw the ingredients to make it, I was there at 6 PM not even close to their closing time. Terrible management and very unfriendly workers. I don't know why I keep going back here, maybe because it Is only five minutes from my house but with after how today when I would rather drive the 20 minutes to the next closest one. read more

I just experienced one of my best meals at this Taco Bell!! They were short staffed and the food was excellent and we received it in less than 4 minutes!! All 3 workers were engaged with us and all the customers while never slowing down!! All fast food restaurants should take classes from these three!! Great job!!! Visited between 1 and 2 Sunday, January 28th. read more

This is honestly the worst service I have ever seen. I made an order online to pick up my food, only to arrive to them telling me that they couldn't make my order because they were out. no big deal right? I reordered my food and waited about 10-15 minutes to arrive home with food I didn't order. I am not usually the type of person to leave reviews or complaints however, my order was mistaken a total of 3 times and the employees were rude when I returned to pick up what I originally ordered. ALL I WANTED WAS SOME CHALUPAS, and what I got was 2 bags full of the cheapest tacos on the menu and 1 chalupa, and unfortunately a waste of my gas & time . I am never Coming back to this location Again. have A blessed day. read more