I was excited to try the much-hyped new chicken nuggets at Taco Bell. Per usual, the drive-through that is closest to me, is frequently busy. I waited about 15 minutes after ordering to pull up to the window to pay. The cashier was on her phone for several minutes before she noticed I was there. I received my order and had the condiments/napkins I had requested. I took my food home to eat and was very disappointed. I ordered several items that were decently priced, but the chicken nuggets were around $5. There were 5 tiny, crusty, burnt pieces of food in the box. I could barely even try to eat these, as you can see in the picture, the first one was so dry it crumbled in my hands. I couldn't even eat through the other ones I tried. I'll save myself the trouble and pay the same for decent tacos/nuggets at a different place next time. Try harder, Taco Bell! read more

Taco Bell - BAD chicken nuggets? Can you call these chicken nuggets or dried out breading pieces? - Fast Food Near Me - Cincinnati, Ohio

Would give 0 stars if I could. Have tried to order food here 3 times since moving to Anderson. First DoorDash order cancelled by restaurant. 2nd ordered a few months later and when I showed up they said "yeah too much food we're out of everything idk how to give your money back, call corporate". 3rd time ordered via DoorDash and restaurant canceled. Never trying here again. Hope it closes and gets replaces. Horrible management, workers, I'd say food too but haven't been able to try it. read more

Our service was amazing. It was around 3pm and dine in service. There was two people. Our son is autistic and wanted to try something new which was the Doritos loco Taco shell which he did. He put his soft taco in it and loved it. I've had bad experiences here before but today was the best experience I've ever had here. Good job guys. read more

Half the online order missing and the employee was very rude. Refused to let us come inside for the order and made us get back in the extremely long drive through line for the food they missed giving us. read more

Closed 30 minutes before they were supposed too. It was two teenagers one girl and one boy. I drive past the window to triple check the hours so I went back around the building and then I see them and they are just talking. They both just looked at me so then I went back through the drive thru thinking maybe they realized they should actually do there job. But nope I waited there for a total of 10 minutes. So I ended up leaving. Looks like i wasnt the only person who had a problem here today. Insane. Don't leave closing a restaurant to teenagers. read more

Unbelievable.. ordered online just be made to sit in the long line. To then just pull up to the speaker for them to tell me the food would take 30 mins.. I know it's hard work. But this taco bell is normally on it... read more

Absolutely worst location I have ever been to. Everytime me and my boyfriend order from there, they never give us all of our food and when we go back thru to get it they still won't give it to us. One time they ever put jalepenos in every single item we ordered. This place needs shut down read more

Absolutely the worst location. I just stopped by there to grab a snack, and they said "we won't be able to take your order for 15 minutes, we are backed up on door dash" I said: "thats fine, do you want me to stay at this box or pull up to the window?" The employee then stated "I'd prefer it if you just leave". Completely rude staff and absolutely insane to refuse service especially from someone who is perfectly fine with waiting. I'd highly suggest taking an extra 15 minutes to go to any location other than this one. read more

Every time I order from door dash they mess up the order. WARNING: Do not order delivery from this place. It will leave you so frustrated.

Never have I ever experienced something like this. I pulled up to the drive-thru, waited a second for someone to greet me, and when a dude started talking I couldn't hear him. So after asking him to repeat three times I said I was just gonna go inside. I got out my car and saw a larger African American older teen waiting by the door. He saw me and then went back inside. Then as I entered, two African American guys (one was the one waiting by the door) were by the drive thru laughing it up and asked what i came in for. I didn't really know what to say to that so I said to get food . They then pointed me to the ipad thing to order. I have a large family of 12 and my mom asked me to order 3 of the 12 count taco boxes. As soon as I put in the order a girl yells "WHAT". and started yelling "36 TACOS?!!" and i looked over and told them that they're so disrespectful. I did end up getting my tacos so there's that... I will say that the larger African American apologized to me for their behavior but that was still very appalling to me. I saw the mid-teen white girl looking at me and smiling so I again told her that she was very disrespectful. I then left. I debated about asking to speak to a manager but whoever the manager is is the one who hired these kids. So hopefully some people decide to drive the extra 10 minutes to another location because this was a horrible experience. read more

Awful service. Always slow. Find another Taco Bell in cincinnati. We have tried and tried to make this location work but it has been awful for years and years. read more

They close at 8 PM now April 21, 2021. All the sign say 1 AM all the commercial say eat great even late but I went through the drive-through around 1030 and the lady told me that they close at 8 PM every night. People are inside And the lights are on and the lady told me that they lock up at 8 PM every night and quit serving food read more

Waited in line behind 3-4 cars for 35 minutes. THIRTY FIVE MINUTES. It was a Friday night. I assumed there was 1 or 2 ppl working and doing everything and that's why it was so slow. I get to the window and there's 3 people just standing around chit chatting and having the time of their lives while 1 person makes food. They were leaving customers sitting at the speaker for 20 minutes while they stand there doing nothing. Absolutely ridiculous. Felt bad for the girl who was stuck doing all the work while one lady just stood there doing nothing and barked orders. The only thing I saw lady do was take 5 minutes putting stickers on one bag. read more

If i could give 0 stars i would, i went here 03/17/2024 around 10:00 am i ordered a breakfast burrito and when i took a bite of it there was hair in it. This is disgusting and unacceptable and i will not be eating from here again. I was completely disgusted, i did not eat any of the other food i had purchased and contacted support it's been 24 hours and i still have yet to receive a response. It just shows how much they care about their customers. I am utterly disappointed in this locations taco bell as well as the franchise as a whole. read more

If you want to go relax in a drive thru line or sit inside the lobby waiting for food then you'll love this place. Employees don't care to help you and they don't acknowledge you. Place should be shut down and renovated with new staff, clearly. read more

This place is just sad, you know it's a poor TB establishment when the Baja tastes like crap. Spend your money anywhere else

I mean it's a taco bell. It's what you would expect at a taco bell. They do take a long time to make the food though and the last 2 times I went they were out of beef and I had to wait while they made more. The place is always dirty and the staff rude but that's just the taco bell experience. I can't think of one time I went to a taco bell and it was actually clean and the staff wasn't rude. Although the last time I went to this taco bell I got a food to go. This lady gave me my food is the most I hate my life look on her face. I just smile and say have a nice day and she just tells me to f#@k off. read more

Past 4 times I have ordered did they mess it up? Yes. Do they care? Hell no horrible.

Worst than last time. Soggy food. My doritos locos taco was stuck down in the middle between a couple items causing it to be soggy and gross. It also tasted stale. My shredded chicken quesadilla had maybe one bite of chicken in it. Very disappointing. read more

Taco Bell - Soggy and gross. Brought the food straight home to eat. So it's not like it was sitting. - Fast Food Near Me - Cincinnati, Ohio

If you get paid until 1am you BETTER BE accepting orders until the end of your shift. To the three cars belonging to the employees who hid in the kitchen and acted like they were closed, your license plate numbers have been sent to corporate. You have no respect for the owners who pay you and provide for your family if you turn away paying customers. This was at 10:30pm. Imagine how much business was lost because of LAZY PEOPLE read more

Staff here is trash. Was told they will not take orders at register only kiosk and when you place your order at the kiosk for cash you will never receive your food. Waited patiently for 30 mins before asking where my food was. Watched multiple people come and go while i still waited. When i finally inquired about my food i was told since i selected cash it was never seen in the kitchen. I said well a sign would be nice explaining the issue but was told corporate wont let them put a sign up to keep customers from wasting time there. Never got an apology only excuses and while waiting i heard about 7-8 cuss words from staff in the back. No professionals work at this location. Just a bunch of lazy kids. read more

Went inside because the drive thru was long. Ordered my food to go, but decided to sit down anyway. They forgot an item in my order and when I returned to the counter to request it with receipt, the lady acted like I was lying. She then followed me back to my table and looked inside my bag to make sure the item wasn't there. Stuck her whole nose in my bag, so crazy. I was offended. She then told my fiancé and I that we should have said "for here" if we were not taking the food to go. I was beside myself and clearly let her know how I felt (no swearing). She huffed away and went on break. All of my other experiences have been fine and the food is fine but the old lady needs to go. Or get retrained. read more

SUCKED SUCKED SUCKED. A perfect ending to a shitty day! You managed to get every single thing in our order incorrect/you suck. If I wasn't so damn hungry the shit would have come back and you'd be hearing me across the parking lot. Do better or close. You wouldn't have found this shit with Zantigos!!! read more

Never coming again. Matter a fact it was my first time coming to this location. Came for a bite to eat just for my order to be messed up and the worst customer service ever. They didn't give me my receipt and when I ask for my missing items they basically say I'm wrong and that if I want them to come back around and order them.The man at the register was beyond rude and gave me the rudest look just for checking my bag and asking for my missing items. He doesn't need to be handling customers if he's going to be a dick. There's no need for attitude and rudeness for customers just trying to get their food... Pathetic. I mean it's Taco Bell but the type of rudeness I experienced was not needed.Do better. read more

The New steak flatbread is pretty much just flatbread.This place never wants to add meat to the items ordered. Every time, I just cross my fingers hoping that I get something good. Half the time I get random food. The cheese on the flatbread is really spicy. I don't think the kids will like them. This time they got four out of six items right. read more

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Not open during hours it says it's opened. Went at 11:30pm. Lights on, computers appeared on, but no one answering drive thru.

They're pretty terrible. I have eaten here a good amount of times for breakfast, which isn't the worst if they get the order correct. They're usually subpar for any other meal, which is alright if you just want to get something fast and don't really care if it tastes good. However, I am done eating here. The last few times I've been through the drive-thru, I have had to wait for 5 minutes to even place my order, re-give my entire order after moments of silence when the employee couldn't hear me (?), have been told their credit card machine isn't up, that they don't serve breakfast or whatever else I ordered. I have been given very dry tortillas, nearly empty tortillas, or food with disproportionate or missing ingredients/filling. Lately is has also been cold, even when ordering with "special" instructions, meaning they have to make it fresh. I don't know how that is possible. Today I ordered a Crunchwrap Supreme meal with a soft taco and rice instead of beef. I asked for an unsweetened ice tea. The original employee taking the order was a man, but a woman's voice came over and said "Can you repeat that?" I said, "The whole order?" She said "Yes," and I did so patiently. I know they are prone to mistakes so I didn't mind that she wanted to double-check. Then at the window, I was not greeted, only asked for the $6-7 and after a few minutes, for the card back with no eye contact or response of any kind. The employee didn't ask me if I wanted any sauce, so I didn't receive any. In the bag was an opened crunchwrap with a hole in it; the tortilla was dry and the ingredients not proportionate. The taco was a hard taco and the tea was sweet. This happens whether or not they are busy. There are enough food spots in Anderson that we can now ignore Taco Bell, don't you think? read more

I waited nearly 30 minutes for someone to take my order let alone have it ready. I could go to the grocery store, pick the ingredients, drive home, cook the ingredients, and eat them in the time it takes for them to have it ready. read more

What kind of Taco Bell closes at 10pm. On top of that, what kind of restaurant allows you to order online after the closing time. I've only been given the correct order at most half of the time I've been here. If you order more than three items, just expect to be missing one of them. I don't expect much from Taco Bell, but this particular location fails consistently at doing the bare minimum. Do yourself a favor and drive the extra mile to the east gate or Amelia location. read more

Pulled in my local Taco Bell I knew better,but I thought I'd try got the the speaker as usual hello were closed it's storming we're not aloud to cook while we have a thunder storm warning... I don't respond was just in ahh as I pulled around the building to leave 3 of them was standing under the canopy passing a joint I'd love to know who owns this franchise read more

Nasty ....took forever to get our order .Wasn't even warm .More tortilla than anything guessing beans and meat we're in short supply .Never again . read more

The customer service was at best, mediocre. The food there, absolutely revolting. Bon Bons were doughy and didn't have liquid inside of them. Gross. Chicken Quesdillas, squishy, nasty, cold, very old, not melted whatsoever. And my chili cheese burrito was so mushy and gooey, not at all how they usually are and when I opened it CHILI WENT EVERYWHERE. I will not go back. read more

Sat in line at the drive thru for 20 minutes. Only two cars got their order taken. I ended up leaving. This isn't the first time this has happened. Don't go to this location. read more

We waited for nearly 30 minutes in the drive through on a Tuesday night, and staff wasn't even courteous enough to apologize for the extremely long wait. Our food was sitting ready to go for several minutes by the window, but no one was attentive enough to realize that we hadn't received our food yet. I understand that things can get busy, but staff seemed totally disengaged and unapologetic. read more

10 minutes in drive thru at 11pm. Get some more workers. Cheap food. Free drinks on Anderson coupon card.

This has become my new go-to Taco Bell since moving to the Anderson area. It is one of the newer buildings on Beechmont, so it has fresh and current looking curb appeal. There's enough parking here and plenty of space for drive-thru lines. Inside you'll some very loud and colorful artwork, a mix of low-top and high-top tables, and a very clean feeling. I was going through the drive-thru recently with my pet beagle Tobie sitting in the passenger seat. When the lady at the window saw Tobie, she turned back to the kitchen and asked for some chicken. I thought she was getting it ready for the next order. When she handed me my food, she put the little side cup of shredded chicken in there too, telling me it was a treat for the dog. That was very nice. Generous customer service like that is unforgettable. read more

First off I want to say we have been several times and had bad experiences but never said anything until now. I will say the guys at the window were very nice and kudos for them. However. They were out of "large cups" (really?). Then they gave me the COMPLETELY wrong order AND charged me for the large drink for our combo! So I get all the way home right? My potato burritos were suppose to be the cheesy potato ones that are three bucks a piece, instead they gave me the drillers that are a dollar. 4 bucks I wasted. (I didn't know they were the grillers because they package them the same I would have had to literally unwrap them. I'm done with this Taco Bell. I'll drive all the way to Eastgate or down in Amelia from now on. read more

I am a healthnut, but Taco Bell is my vice. I wanted something specific & vegetarian. It wasn't mentioned on the viewable menu. The lady behind the counter was very helpful & friendly. Another lady actually came out of the kitchen to ask if I would like refried beans & black beans....I did :-) As I ate my yummy crunchy thing, I saw the same level of service & smiles Which made my vice that much more enjoyable. read more

Went to this location earlier and used their mobile app. Waited for over 15 minutes after giving my name, more than half of that wait at the window. When I finally received my order it was lukewarm and the beef nachos that were ordered had at most a teaspoon of meat on them. At least my taco was correct and edible after a spin the the microwave. Avoid this location at all costs. read more

Hate this taco bell. Not eating here again or at least in a very long time. People here are so rude. First time they WOULD NOT remake my burrito when they forgot gaucomole. Second time they messed up my order again so when I went through the drive again. But this time I was in a hurry and had to speak a little fast and the guy gave me attitude for it even when I was nice. The way he spoke to me was completely uncalled for. He should have acted more mature. Then they messed up my order AGAIN:) Its understandable to mess up (typical taco bell..) But I just think these people are so rude after the first few events. There's also a review on here saying how rude the manager is (I can see where the employees get it from). I hope this establishment gets better soon. read more