Taco Bell: hopefully you know it. If not, allow me to mansplain. Mansplaining (skip this): they're a giant company owned by an even more giant corporation (Yum Foods, which owns Pizza Hut, KFC, and others). They serve American fast food that's influenced by Mexican food. It's cheaper and generally more veg friendly than the other big chains. It's not inspiring food, yet I love it somehow. (Though if they had Del Taco here, I'd ditch Taco Bell.) Wicker Park location (service and ambiance): this Taco Bell is in a Chicago brick building, very nice. It's pretty clean inside and generally faster and better than other locations. The food has been consistently fresh at dinner time. Interestingly, besides not being in a standalone building, they have a window on the side where you can gawk at the employees making mass quantities of food, and they can likewise gawk at you wolfing down food or whatever brilliant things that you're doing. Neato! Ordering is easy. If you're looking for veg stuff, you can toggle a slider at the kiosk for stuff that's veggie only. If you're in a hurry to eat, you could do worse, and it might be tough to do better. read more

Taco Bell Cantina - Order here at the counter or at a kiosk (not shown) - Fast Food Near Me - Chicago, Illinois

Ordered through the app for delivery. The drink was incorrect, the driver said they ran out of Baja blast??? My Doritos locos taco was missing. For a combo we ordered, we received the incorrect type of tacos and they were so skimpy with all of it. read more

Taco Bell Cantina - Fast Food Near Me - Chicago, Illinois

Bad food and service And overpriced, for what you get. Skimpy little portions.. Customer Service is bad. read more

Taco Bell Cantina - 1107 W Addison St, Chicago, IL This morning (March 13) around 7:15 a.m., my girlfriend went to Taco Bell Cantina located at 1107 W Addison St, Chicago, IL 60613 to pick up her order. The restaurant was almost empty, yet the staff kept her waiting while they were chatting behind the counter with each other. She politely asked when her order would be ready, but they did not give a proper response and seemed uninterested in helping. She waited patiently for about 18 minutes. After waiting that long, she asked again about her order. At that point, a tall Black employee who introduced himself as John suddenly became aggressive and started using offensive language. He told her "fuck you" and said "fuck off from my store," while refusing to give her the order and forcing her to leave the restaurant. This kind of behavior from a Taco Bell employee toward a customer is completely unacceptable. Especially just days after International Women's Day, it is shocking that a female customer could be spoken to using the F-word simply for asking about her order. What is even more unbelievable is that this employee acted as if he owned the place, telling a paying customer to leave "his store" and refusing service. That is extremely unprofessional and embarrassing for the Taco Bell brand. As her boyfriend, I was present and recorded part of the incident on video, where the employee does not deny using these words or forcing her to leave. For transparency, this incident has also been formally reported to Taco Bell corporate/global management, and the video evidence has been included in that report. I hope the management of this location and Taco Bell corporate take this matter seriously and review the security cameras from around 7:15 a.m. today. No customer should ever be treated with this level of disrespect for simply asking about their order. Taco Bell management should seriously review the behavior of this employee named John, because this type of conduct toward customers is aggressive, disrespectful, and completely unacceptable. read more

Great experience for a Taco Bell. Place was clean. Service was super friendly and way quicker than others I've been too!

This Taco Bell has a unique vibe with big TV monitors playing sports or movies and graffiti art on the walls. It's bright inside with plenty of seating, but the tables can be sticky or littered, especially when it's busy. Late-night visits (11:30pm-3am) can be hit or miss. The lines are long, and service slows down, so ordering through the app is recommended--though orders sometimes get canceled 45 minutes later if they're overwhelmed. At least you get a refund. Delivery during those hours is also unreliable, though they use DoorDash without marking up the individual items like on the app. Just expect a $4 service fee. When things run smoothly, the food is consistent and hits the spot, but there's a lot of uncertainty during peak times. read more

Stop over frying the tortillas chips for the chips & cheese. Happens too often. Shouldn't be that hard.

Worst Taco Bell in the city - order for delivery and it will NOT show up ever. This location should close it is terrible. NEVER ORDER OR EAT HERE! I would give them zero stars if I could! read more

Staff was rude and very, very, very overwhelmed. Incredibly understaffed. Do not order after midnight as your order will not be fulfilled.

Great Customer Service And Very Professional. Pesso was there to assist me and make sure I got my food correct

the staff is amazing I'm not sure what is up with the manager Martha G. She needs to practice on her patience and how to communicate with customers. Her attitude matches her face, UGLY! She rudely got in the drive thru speaker. I'm not sure what's so hard about understanding to substitute the chicken to ground beef on the chalupa. It was so hard for her to comprehend, she sighed extremely loud and said (OMG!) and she proceeded to take my order as if I'm an inconvenience. Had to call back and let her know she messed up my order to just hang up on me. Took the drive back and her attitude again, then she wants to deny her attitude when still giving attitude. Thank you to the young lady for giving me an extra chalupa and preparing them correctly and fixing THE MANAGERS LACK OF SERVICE! read more

That forgot to add a new cantina taco. I realized when home. I called them and ask for a future taco. Their response was, "what do you want us to do about it". Extremely rude and non professional read more

I'm not sure why they offer delivery. Tried thrice, each time canceled after ~1 hour wait with a refund. Don't bother.

I needed a new doorbell and thought a taco design would be fun. Turns out this is actually a fast food restaurant, not a bell store. I really enjoyed my burrito though. read more

I've ordered from this taco bell countless times. I don't think they've ever gotten an order correct. Items are always missing, and I think they've included the hot sauce 2 out of 50 times. I hit my breaking point last night and will never be ordering from them again. read more

We confirmed with an employee that the restaurant closed at 3am. My friend and I showed up at 2:15am and the employee was incredibly rude and told us that we could not order because it was a 30 minute wait and that the store closed at 3am. Even if their reasoning was correct, my friend and I were well within 3am of the order time was 30 minutes. The woman was just bitter and rude. Don't work in late night service industry if you can't candle it or at least act decent to your customers. read more

Some brilliant observer of human interactions will camp out at Taco Bell Cantina one night or over a series of nights and will use what they saw while there to write a book that will change humankind. Hopefully. The place itself is great, as long as you can find somewhere to sit and you're visiting at a point in your night where you're still up right. The late night option is more spectacle than substance, especially since it's still just Taco Bell food getting pumped out of the assembly line, but it's still a nice option to have, not only for the late night sustenance but also for the people watching. TBC will occasionally test out new Taco Bell items, which leads to the only heartbreaking part about the place. No one wants to learn that their new favorite Taco Bell creation has been discontinued...so you can imagine how bad it is to learn while slightly intoxicated that your new fave has been taken off the menu. It's not quite a tragedy, but it sure feels like it at the time. Unlike the uncertain return of the naked chicken chalupa and others...I definitely will return to TBC. read more

Taco Bell Cantina - Fast Food Near Me - Chicago, Illinois

This place is a joke. They had 7 people staring at me while we all waited for our orders and the rude girl at the front said if I had a problem I can ask for a refund from CUSTOMER SERVICE. I genuinely hate this Taco Bell and hope they close down. read more

I ordered Taco Bell with my bf last night and we were missing drinks but also the MEAT?! This sad excuse for a taco was how they all were and our Gordita crunch was also heavily missing meat. Who eats tacos filled like this ?! Do they just not care seriously do not recommend this Taco Bell. Also judging by all the other reviews... Go to a different one!!! read more

Taco Bell Cantina - Sad Taco - Fast Food Near Me - Chicago, Illinois

Do not make online orders here. This store will not fulfill any online orders. Don't waste your time.

The food was confused, even when using the kiosk. As I walked in, there was a similar mixup with a prior order someone made. Triple check your order and open your burritos, because they seem to know how to ruin the most basic of things, like a simple bean and cheese burrito. read more

I know people hate on Taco Bell but here's the thing... Taco Bell is healthier than ice cream sandwiched between donuts. Taco Bell is healthier than smoking five packs a day. Taco Bell is healthier than meth. and surprisingly... Taco Bell is healthier than just about every other fast food option out there! http://www.foodbeast.com/news/taco-bell-has-low-key-become-one-of-americas-healthiest-fast-food-chains/ Now that we have that out of the way, let's taco 'bout this location. Taco Bell Cantina in Wicker Park is all sorts of stupendous! They have all of the usual fare PLUS drinks. We're talking alcoholic beverages people. You can get one of seven slushies and add a single or double shot into it or go a bit more lowkey with a beer. Those slushies are sugar-filled and addicting, love them! Taco Bell Cantina has a much cooler vibe than other Taco Bells, clean beyond belief, fun seating and awesome murals from local artists plastering the walls. Plus the employees here are super duper friendly and accommodating. Taco Bell has this new item coming out on the 26th called the Naked Chicken Chalupa...it's awesome! The shell is chicken! Chicken is the shell! It's a protein beast! Just the right amount of heat but of course for you spice fanatics out there you can add some of their signature sauce to amp it up. Seriously people, this is my new favorite item at Taco Bell! My coworkers go to Taco Bell often for lunch and I always pass...but this...this is going to get me going with them! So in short, this is the best Taco Bell you'll ever encounter in your life! If you're in need of a fix, get your fix from this location! read more

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I've never been a fan of Taco Bell and I never understand how some people crave the brand. I remember the hoopla around this place opening and it was exciting for most as they were going to serve alcohol here which is something the patrons of the neighborhood just love...cheap/quasi mexican and a last round of the alcohols before packing it in for the nite. Recently I was invited to try a new item of theirs called the Naked Chicken Chalupa which is basically a fried chicken shell with cheese, lettuce and tomatoes in the middle. It was pretty damn good and the best thing I have ever eaten @ Taco Bell. The other awesome thing for me was the Don Julio tequila infused cherry slushee and then the tequila infused blue raspberry slushee...beware as a double shot might creep up on ya! The location is in a prime time spot on Milwaukee Ave in the mix of all the action. I made a joke with one of the managers about what a Fri/Sat night looks like here and she laughed saying she was glad it wasn't her shift lol. The decor is very different from most TB locations as there is pretty cool graffiti on the wall and is well lit. Service was very good here...def worth a shot or two LOL read more

Taco Bell Cantina - Introducing the Naked Chicken Chalupa - Fast Food Near Me - Chicago, Illinois

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Have you met slow yet!? Welcome to the Taco Bell staff in wicker park! The slowest possible service you can fin. Even the staff is SLOW. Too bad they don't have a make wish to make em faster read more

Taco Bell Cantina - Fast Food Near Me - Chicago, Illinois

FINALLY: a Taco Bell in Wicker Park. YOU HAVE IT ALL, Taco Bell... Fast service. Familiar taste. Beer. Well, all for the hassles of... Unreliable parking. Smaller store front. Less booths. No drive- thru. One stall bathrooms. read more

This place STINKS out loud. Worst service I've ever had. The fellas just wanted a couple cheesy Gordido crunches and they could not even handle that. Never coming back to this so called "establishment". This place ain't even functional bruh read more

Ordered Via Doordash. I haven't had taco bell in a while but this was better than I remembered. They didn't skimp out on sour cream and tomatoes like most locations do. I added seasoned fries to one of my tacos thinking it'd be on the side and to my surprise it was IN the taco, this actually worked out for me because I didn't want a whole thing of fries and only had 7 minutes left of my break to eat my whole order. read more

Hey no offense but this Taco Bell sucks ass. If I could rate it less than 1 star I would. Very bad do not recommend however I do love a crunch wrap supreme, just not from this particular establishment. read more

I think the workers here mess up orders as some sort of game or for enjoyment. I haven't gotten a single order correctly made from here. Items are often missing or wrong or completely made incorrectly (ordered without substitutions but made completely different so effort being put in to be wrong). It's unreal that a chain can get away with being this awful at doing the one thing they are supposed to do. Avoid this location at all costs. read more

This was terrible. I walked in and was immediately YELLED at that it was going to be 30 minutes then 3 people walked out the back that moved with no intention then couldn't even had one person make eye contact with me, I couldn't even understand what was happening. read more

Incredibly rude staff (a man and a woman working 1/17/23 at 12:20 pm). I had planned on eating here but had to use the restroom first. They refused to let me until ordered. I'm not taking food into the bathroom nor am I going to just leave it sitting unattended to get cold or something put into it. I'm in work attire so there's no confusing me with a homeless person. I'll never go back here. I went next door to Devil Dawgs and they let me use the restroom before I ordered without any hassle. I'll never go back. read more

Someone needs to fire all their staff and hire on people that don't have the brains of a 5 year old!!!! Ordered 9 things and only received 6 of them and on top of that 2 things were wrong!!!!!! The bean burritos of all things (probably the easiest on the menu)!! On top of that the security guard thinks he's apart of the secret service and has got a big ego for no reason at all. I went to go ask for my order since the app told me it was ready and he threatened to hurt me. Don't even bother coming here for drunk food because I promise you silll just go home pissed and it will ruin your night! As a huge Taco Bell fan I can promise I will NEVER come to this location again (pretty sure there was raw meat in my burrito also) read more

They work in slow motion completely unorganized.. always a long wait time No matter the time of day ... it's like they have zombies working zero urgency ... maybe they be off the za.. read more

Worst possible customer service ever. Ghetto, low class young lady stared at me for about a minute before slowly approaching the counter to take my order. No greeting, no smile, nothing. I had to ask her "does somebody want to take my order" She rolled her eyes as if I was bothering her by being there. I place my order .. she gives me nothing .. no eye contact, no total, doesn't ask me how I'm paying or anything. At this point I'm fed up so I call her out .. "Is this how y'all give customer service?" She replies "Yo know you spozta swipe yo card" I couldn't believe it. I let her know how horrible she was at doing the most basic function on her job. She didn't give two shits. Don't waste your time with this one read more

Nicest night manager ever. Was managing the chaotic late night rush as best they could. Gave us a free drink for our wait. Made sure every order was right down to the silverware. Phenomenal service for fast food. read more

This TBell smells of sewer gas. They have a problem in their basement. None too appetizing.

If you are looking for a freshly made burrito? Taco Bell is a perfect place to go. This Mexican fast-food chain provides quality foods for dozen of hungry customers. Ordering some food is easy and fast in Taco Bell. Their employees are friendly and approachable that cater to any order as soon as you dine in their establishment. Personally ordering bucket nacho and cheesy jalapeno roll was the best snack flooded with flavor. Mexican food is known for spicy food, but Taco Bell enhanced its texture by adding enough heat even a child can eat. Their tacos were not that greasy and perfect as a full course meal. They have good customer service much appreciate the effort they spent on the fast delivery of the order. Their menu was not that pricy, incase you need to limit your budget, taco bell will provide you quality food at such a low price. The building is clean inside and out, where you can relax and enjoy your meal. Furthermore, the restaurant deserves a 5-star rating, since they provide delicious food and good services. read more

Taco Bell Cantina - Fast Food Near Me - Chicago, Illinois

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CANTINA ME What? It's amazing how one word can change everything. Cantina! Just by simply adding this word made me love everything about this place. If this is the future of Taco Bell then their future is going to be bright and blurry. Imagine actually sitting in Taco Bell and being able to order adult beverages. Forgot about that dream because it's a reality. I was lucky enough to get a preview of the new naked chicken chalupa with a true elite group of Yelpers and we all walked away happy. It's a fun perk getting to try a product 72 hours before it is introduced to the general public. I walked in with an open mind and I was really surprised. The brand new naked chicken chalupa is basically a deep fried chicken shell with lettuce, sour cream, tomato and cheese added into the center of the shell. I must admit that this new product was really good. Honestly it's been about nine years since I last ate at a Taco Bell. So I was really surprised when I bit in to this delicious chalupa. Who needs a shell anymore? Let's get back to the adult fun. This location has three craft beers on tap including Dos Equis which is my favorite food to have with tacos. I couldn't resist to get the double X's with some Mexican. They also have slush drinks too but you can turn them into a Las Vegas style drink by adding alcohol. The best part is that you can really taste the alcohol because it's added into the slushy after you order. They even have top shelf alcohol like Don Julio and Ketal One. Luckily my fellow Yelper Andre informed me I could get a double shot. I was so happy I could hug him and I did. We both enjoyed a kiwi strawberry slushy with tequila. How could this night get any better? How could anything top the new naked chicken chalupa? How about getting to enjoy these treats with the new Yelp Chicago CM! We were toasting and welcoming Alex to Chicago. And nothing says welcome to chicago more then some naked chicken and adult slushy in January. So get yourself to this location and get naked with the food not actually naked. This chicken innovation will actually surprise you within the first bite. It was better then I articulated it to be. Would I order it again? Yes! This location totally rocks because Mexican food was meant to pair with beer and tequila. This is how fast food was suppose to be served. read more

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Ugh. This place has so much potential but ultimately falls very short of my expectations. I mean, a Taco Bell that serves alcohol sounds awesome, but I've been here a few times, and my experiences have consistently been unawesome. The main issue is how long it takes to get your order, and I've never even been there when there was a line. On my most recent visit, I waited for what would be an unreasonable amount of time at an actual sit down restaurant. Fast food this is not. I've also never gotten my order exactly as I input it into the kiosk, not completely wrong, but my customizations have mostly been missing when I've gotten my food. Some of the employees are very cool, and some make it pretty obvious that they don't want to be there. Additionally, some of the customers are combative and I've seen mild arguments between customers, as well as customers being unnecessarily rude to the staff. Overall, I could only recommend this spot to someone who's main deciding factor is price. Otherwise, I would suggest one of the many fantastic restaurants in the neighborhood instead. read more

To all the people who gave less than 5 stars, please take your pretentious/hoity-toity selves to Chipotle around the corner. This place is an absolute neighborhood gem and should be treated as such. Did we forget it's Taco Bell? It will always be reigning champ of fake Mexican food. The Taco Bell team has always been completely stellar with their witty jokes and high energy. Food is fresh and you see it come together right in front of you. They have alcohol, duh. (But something so weird about eating Taco Bell and drinking, but also something so perfect.) It hits the spot. Every. Single. Time. See ya next weekend T-Bell team! read more