Slowest drive thru ever. So slow I turn off my car. The workers are so dumb and slower than molasses

I had never encountered such unwarranted rude behavior in my life before a recent visit to this Taco Bell location. Ordering went fine and I sat down to wait for my food. It was taking longer than normal but it was busy which I understood. Then the person before received their food. Then the person behind me, and then the one behind them and so on. I went to the counter after a reasonable amount of time to ask about my order and the employee took my receipt and walked away without even responding to me or apologizing (by this time it had been about 20 minutes). The employee returned and said someone must have taken my order. This is probably because they were setting everyone's food on the counter and walking away without calling out which order number it was or attempting to get it to the right person. I assumed at this point they would make my food quickly (since I had been waiting now for 25 minutes. Another 5 minutes had passed (as other customers were still getting their orders) before I was done waiting and I wanted a refund. There was finally a brief blip where I could make eye contact and talk to an employee (they were actively avoiding other customers as well) and ask for one but she literally looked at me and walked away. When she came back I said it again and this time she said a manager has to do it. Okay. The manager comes after another few minutes and without a word to me starts processing a refund. She hands me cash and doesn't say anything and I left. Being busy is one thing but being completely unprofessional and not admitting when mistakes are made so blatantly is unacceptable and I don't want to go to another Taco Bell ever again. Go here only if you're inches from death by starvation but be aware your food might not come at all. read more

Too slow not enough help the drive-in is at least a 30 minute wait and a lot of times they get the order wrong

Don't you hate it when you pull to the window to get your order and you look at the person behind the counter and ask if everything was right, and of course they say yes then you drive home. You have the kids sit at the table ready to eat to find out there orders were wrong. One of my kids even asked what the point of having the screen showing you what you ordered if they are going to mess it up anyways. This Taco Bell is poorly managed. They take forever on getting you threw the drive thru only to have your order messed up. Everyone looks like they want to be lying on a couch watching tv. Lazy People read more

I don't understand why the drive-through service is so slow here! I gave it a second chance and I'm still waiting in the drive-through and it's been literally 15 minutes. What is going on here?!? read more

Slowest place on earth, I am currently stuck in the drive-through. Got to say I don't even want my food now. I just want to be out of the line. Been coming here since I was a kid , but I think this is the last time. read more

I'm kind of shocked at these reviews. Every time I come here I get exactly what i ordered and it never takes an absurd amount of time, I always get extra hot sauce when asked for. Only thing I would change, add more meat to the cheesy Gordita crunch. And to be honest, thats probably a corporate issue. read more

So, if I could give this place zero stars I would. They are genuinely the worst Taco Bell I have ever visited; perhaps the worst fast food place I have ever been to. I live nearby so when you get the craving, you gotta get a taco. Literally every time I have been through the drive-thru, the wait is 20-30 minutes. Even when there are very few vehicles in line. They are terribly managed and whether they are short-staffed or incompetent, it's unacceptable. Once you are in the drive-thru, there is no escape. you're screwed. So be sure you have plenty of games downloaded on your phone. I keep going back thinking they may have fixed the problems...they haven't. The food is tasty but poorly made and very stingy with the contents. Recently, after waiting in line more than 30 minutes with my entire family in the car, we drove away and found that we had the wrong order! When I called the manager to complain, she said return to the store for a refund. Are you kidding! I just want my food that I ordered! Do yourself a favor and avoid this place. Have a pizza instead. read more

Ordered a crunchy taco with extra cheese did it on the computers instead of at the counter when I got back to work I noticed there was big chunks of chicken laying in the wrapping then when I started eating it I realized they had mixed in chunks of chicken with the ground beef for some really weird reason and unfortunately my stomach cannot mix meat at all so I ended up not being able to eat it because I wasn't gonna pick it apart. Consistently just have bad service there the guy at the counter is polite but the girls that work back in the kitchen there are all clearly friends and 100% totally talk shit about people and laugh at customers this not the first time I've been like I don't like the service go other location better food and service read more

I usually love going to taco but this Particular one was all over the place and my order was completely wrong. The workers seem like they didn't want to be there specially a couple of people named Azline,Celia, and luz and they don't get along with each other taking the orders their is no communication. read more

Where do I even start....I ordered inside where there was no one ordering since the drive thru was long. Took 35 minute to get my food, while during that time I saw employees talking to each other on the side and only focusing on orders for the drive thru. I ordered 2 things with extra nacho cheese that costed extra, and the food had NO nacho cheese on it. Why the fuck is that an option on the kiosk if the damn employees don't fucking put it in the meal. I realize we're in a pandemic but come on Taco Bell this is a fuckin joke. Also ordered a cheese quesadilla and they gave us a chicken quesadilla, please read the orders!!! read more

Every time I come (which won't be anymore) I wait at least 30 min for food! The line is backed up almost to the street and when I get to the window they all stand and talk to each other. Like come on! read more

Every time I've gone to this Taco Bell, my order has been wrong every single time. I'll go through the drive thru and always have to go back inside to get what I actually want. And this last time that I went, it was still wrong after I went back into fix it. It would be helpful if at the drive thru they would review your order back to you to make sure they have it right. Or if the employees were just trained better. read more

Can I just say that their phone number doesn't even work. I am baffled by them closing early when they are supposed to be open 24/7 at least the drive thru. read more

The food is the same as all Taco Bell food. The issue with this location is the excessive wait for the drive thru. Do NOT go at peak times. Even at non peak times, expect to wait 10-15 minutes. read more

Everyone up front move like MOLASSES, slow and seemingly ignorant to the crowd of hangry patrons. 2-burritos for take out take 25-min!! No wonder The drive-through line is so backed up. AVOID this location, at least during lunch rush. read more

SLOW SLOW SLOW Been to this Taco Bell twice in the last couple of weeks, through the drive thru, and backed out and left because the wait was over 15 min. Left both times and got tacos from Jack in the Box down the street. read more

A girl throwing trash from a woman's restroom came out to make me my icy. Why couldn't you wash your hands the sink is right next to the register? read more

Yikes! This has to be the WORST TB in the county! The manager could care less as to how long the customers wait for their food. The drive through is ridiculous as well. The kids that they have hired are doing their best but they need to put a few more workers on the food line. We have banned going there for over a year and then finally decided to return. Same problem, new year! Buyer beware! read more

This is the worst Taco Bell I've ever been to. Please tell me why it's taking me 20 minutes to get through a damn drive thru. Absolutely ridiculous. read more

Food was fine. It was the service that was terrible. I didn't know that asking a clarification question about my bill was a crime. I questioned my bill because the cost for my combo was 5.50. I was charged 6.65. No big deal, just curious why the taxes where so high. Well it wasn't the taxes it was the upgrade I got to medium size. I never asked to be up graded but they did it anyway. So be careful what you get charged at this place. So, after I asked I got a dirty look and an attitude to boot. I will not visit again. read more

Worst drive through ever waited 45 minutes just to find out that they had no chips so we left with nothing and I was hungry

Everytime i go the people are so rude. I only come here if the other location is closed. Try finding the root cause of why the associates are not inspired or unhappy. read more

Probably one of the best Taco Bells I have been to and my food is always good or as good as Taco Bell could get. Customer service is so-so but they are fast when I use the drive thru and so far have had no issues. Thank you read more

Worse Taco Bell ever. They seldom get your order right and when they do the foods usually cold.

I've been to this TB a few dozen times and I don't know why I keep going back. I should just go the extra few miles down to the one at Las Posas/Daily. This location is privately owned, their prices are higher than others, their drive through can take 20+ minutes (no exaggeration), and the food is often subpar. The people who work inside have, by and large, been decent people. They probably hate it as much as the rest of us. My 9-year-old is currently chewing crunchy/undercooked rice. Do yourself a favor and go to Las Posas or Wendy Drive locations instead. read more

This is by far the worst location I've ever visited. If I could give zero stars I would. This location on multiple occasions never get my order right but because of the convenient location, I go back. Today, April 7, 2021 at approximately 7:10 PM I ordered through the drive-through. The wait was a bit long but I didn't mind. I ordered my meal and the individual who took my order recited everything back correctly. Drove to the window paid for everything. Waited a bit longer and was handed my bag of food without being acknowledged. Once home and dispersing the food amongst my family I noticed that the order was completely wrong. None of what I ordered was in the bag the only thing I received that was correct was the single drink that I ordered. I tried to contact the store multiple times and the phone just kept ringing. I don't live close to this location as it's only convenient to my drive home so driving back to re order wasn't happening. I typically don't care to write reviews when mistakes are made because we are only human but it seems that this location disappoints every time and fails to have a successful crew. Very disappointed in their lack of communication, customer service and accuracy. It looks like I'm not the only individual who has had an issue with this location and the employees working there. Corporate needs to step in because this is ridiculous! read more

Slowest drive thru ever. Cashier kept $5.00 of my change and didn't seem surprised when I called her on it. Didn't ask if I wanted any hot sauce. read more

Great customer service here. I have not been disappointed yet. Every person here knows what good customer service means. Nice people. That's hard to come by these days. Keep it up you guys. :) read more

Worst Taco Bell ever! Sooooooo slow! Don't come here to the drive thru on lunch break expecting to have to time to eat your meal

waited in line for 20 minutes. the line was incredibly slow. idk if it's because they're low on staff but after seeing the 1.5 star rating i'm only ordering because i waited so long. 20 MINUTES AND I JUST ORDERED. not even 20 minutes for everything. just to order. read more

This place never has their freeze machine working and each time I ask for lightly grilled loaded griller they burn it . Did I mention the soda machine is never working. I think they need to remodel this place . read more

Stopped at this Taco Bell for the daily Taco Bell stroll that I always enjoy. Frozen machine for Baja blasts are NEVER working. The lady taking our order was very short and used a frustrated tone with us as if we weren't supposed to be ordering. Get up to get our food and some items were forgotten and then was made to pay for the items they forgot. The lady at the window stuck her head out the window and proceeded to look at the cars behind us and rolled her eyes as if it was an inconvenience for her to have customers. read more

Please let the Santa Paula location train the staff here. I asked for chicken, get charged an extra 80 cents, I get ground beef. I ask for extra cheese, get charged 45 cents extra and got barely any cheese. So disappointing... read more

Shout out to Travis for being awesome and for going above and beyond for my girlfriend! Great job!

The slowest Taco Bell that I've ever been to. 25 minutes in the drive thru?? We asked to speak to a manager. She was unapologetic and not concerned. Horrible. Fast food?? Do not go here if you are in a hurry. read more

The slowest service in town then here 3 times in one week orders take 20 minutes and it's not even busy

This is by far the worse Taco Bell. Takes forever to get your food. I could probably drive to Ventura Taco Bell and get my food and drive back to Camarillo faster than this Taco Bell. Recommend complete review of current process to identify bottleneck read more

Drive thru always busy and slow as heck. The food is ok but will give it two stars since they don't carry the chicken rolled tacos on a consistent basis. Oh, and there was a murder in their parking lot last year. read more

What happened to Taco bell? Over the last few years this locations portions have been cut in half. A burrito supreme is the same size as the bean and cheese burrito! You get 3x the value for money at Del Taco. Come on Taco bell at least attempt to make it look like the photo! read more