This 5 stars if for the gentleman who was working the drive thru window the evening of 5/8. We ordered some food for our children and asked for no sauce on the quesadilla because our kids are picky. We didn't say that it was for the children, mind you. But, when the man handed us food, he clocked our children in the back of the car and asked if the quesadilla was for the kids. Then, he asked the staff to confirm that they certainly did not put sauce on it before he let us go. The food was your average Taco Bell food, which we love imo, but it was the considerate service that we loved from this location! We will be going out of our way in the future to come to this specific location to support this location's staff. read more

Unfortunately, almost every time I've gone to this location there's a problem. I'm overcharged, the order is wrong, or they're doing something unethical. They play games in the Drive-Thru, hanging out of the drive-thru window, joking around as you order. They have a sign up that says they no longer issue refunds (including when they make a mistake, which is almost every time, so beware). Taco Bell's outsourced customer service has long wait times, can barely understand your name, and it takes 7 to 10 days for a response or a potential refund. Unconscionable. Almighty God sees what's going on here. They'll reap what they're sowing. Save yourself the heartache and go somewhere else. They seem to smirk and unapologetically enjoy making life difficult for customers. I called customer service, wrote a letter to the district manager and corporate office about an unsanitary incident. I will NEVER come here again. read more

Taco Bell - No refunds, even when they make a mistake, which is very often. Find someplace else to eat. - Fast Food Near Me - Burke, Virginia

It's Taco Bell. Actually laughing how sometimes publications votes, put this as citizens favorite Mexican food spots. That's beyond funny. Taco Bell is a cool fast food spot though. They are quite creative with some of their offerings. Plus tacos alone are a good enough reason to roll. This one is very clean. It's low key and a decent spot for a quick meal, whether dining in or drive thru. The employees here are kind and efficient. I like this location, as it's convenient to a lot of spots visited. You'll get a quick meal at a decent cost, although inflation has raised prices just like everywhere else. read more

no taco tuesday even though it was announced they were so cheap they didn't even give any hot sauce, even after asked for hot sauce. read more

Specify what meat you want in everything you order, check all meals before you leave the window. Ordered 2 chicken chalupas, was given beef instead. Ordered two cinnamon twist, only got the one. I look at all my kfc meals, not a single biscuit. I forgot to order a meal at the speaker, tried to order at the window only to be told I could not. THEY THEN ASKED ME TO WAIT ON THE OTHER SIDE OF THE BUILDING FOR MY FOOD TO COME OUT. No utensils, napkins, or straws. 50$ later, utterly amazing read more

Pretty sure this place is franchised or just ran by a bunch on inept people. Been here before where orders were wrong or items missing. Today's adventure... Me: Can I get the 24 hot wings? Drive-Thru Dude (DTD): It'll be a ten minute wait. Me: I don't have time to wait. Can I just get 6 soft tacos and 6 soft taco supremes? DTD after taking my money: Pull up and park, well being the food out. Me: For tacos? I didn't order the wings. DTD: It's 12 tacos, we have to cook them. It'll be five minutes. Wait. It's noon and you have to cook 12 soft tacos? You couldn't tell me I'd have to wait for those too AFTER I SAID I DIDN'T HAVE TIME TO WAIT? read more

Saddest soft taco we ever had. Needless to say we won't be going to Taco Bell for awhile. read more

Taco Bell - 1st soft taco from a party pack - Fast Food Near Me - Burke, Virginia

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Flavia is such a good server!! She took her time to explain the menu, gave us recommendations and has great service skills. Definitely coming back to this location and we'll be asking for her again. read more

I would be remiss if I didn't review this local Taco Bell. This is the only drive through that is within a 5 minute drive from our home. Although they have had some bad days, most often they come through with flying colors. My only 'beef' with this location is that close early. We've driven by at 10:00PM and lights are out and no one is working. This is a great place for a quick snack. The drive through team is quick. The tacos have recently improved. instead of those teeny tiny shells with a teaspoon of meat, they have revamped their portion and given out a full sized taco. All this for under $1. The wife often craves those spicy tostadas: a flat taco shell with refried beans, a spicy mayo, topped with lettuce and bits of shredded cheese. Again, a snack for under $1 is not a bad deal. read more

I vowed never to come here again but when I get a craving for those flat, bean tostadas, I find myself in the drive-thru...mesmerized by the vast menu! Surprisingly, the food was good today! The hard shelled tacos were actually filled with meat and lettuce and the shell was not broken. The Mexican Pizza was in tact, no messy cheese, just a nice round pizza. And of course, my $.99 tostada was its usual tasty.....when desperate for this type of food! There has to be something said..not sure what.....when you live 5 minutes from an institution that constantly advertises on TV and has an immediate fix to those hunger pangs! read more

Terrible place. Goto another taco bell.. any order you get here will either be flat out incorrect or missing items. Case in point.. I ordered on doordash, asked to substitute black beans for meat.. they sent both meat and black beans. Okay no problem.. called to have them re deliver.. sent the exact same incorrect order again. Then over the last few months i've ordered quite a few times (in person and on the app), they screw up the order everytime. I'm assuming all the people that work here lack basic reading comprehension skills? Quite insane how they can't even get basic orders correct. I wish I could give it zero stars. read more

I ordered a burrito supreme and was given a burrito with nacho cheese, rice and beef. It was not what I asked for, and perhaps paid more than I should have. Please note that this store is drive-thru only at this point. So, there is no way to easily provide feedback regarding incorrect orders received. Additionally the store does not seem to have enough staff to answer phones. I'm sorry to have given such low stars. We are all doing our best during this unprecedented time. read more

Wanted a Mexican Pizza. Sorry, this Taco Bell doesn't make Mexican Pizzas. Won't be going here again!

Worst drive thru service spent 30 min just waiting for them to take the order once they took the order it came out wrong i didnt find out until i got home also the guy had on NO GLOVES nasty!!! read more

Taco Bell - No gloves!! Nasty! - Fast Food Near Me - Burke, Virginia

Do NOT go here unless you have an hour plus to wait for your food. It took 30 minutes of waiting for ONE taco before I just cancelled my order with no reimbursement. No apologies for the delay and there was even a full kitchen staff in the background. Drive thru line was even worse with the line barely moving. read more

Unbelievably slow and yet so rushed they get orders wrong. Some people are running around, but the rest look like they're trying to beat their slowest time assembling a taco. read more

I have never left a review at a place in my 25 years of life and this was the first place I left a review for l. The cashier was named Rebeca as it was shown on the receipt. I wish I could leave a a review lower than 1 star. The service was horrible attitude for no reason. I just tried to place an order and was being very respectful and was returned back a crazy attitude and I just thought she was having a bad day so I just said thank you and walked away after placing my order didn't complain or anything because it happens. But after receiving my food i was eating at the restaurant and I could hear her talking in the back yelling with a lot of profanity with other workers and they kept telling her to watch her language but she said "don't language me" which is outrageous even her co workers see her bad behavior how did someone like this even get hired? She needs to be talked to makes me never want to step foot in a Taco Bell or KFC ever again! read more

The food was fresh and hot. We got our order fast. The inside was very clean. Staff and management were very nice greeted us when we walked through the door. They had a very steady business with drive through. I had no idea this place was here I don't live in the area but alexandria and I will come back when we are in the area. read more

Not sure why but this Taco Bell/kfc doesn't let people sit inside the place to eat, it has plenty of tables and space for social distancing. I went in and was yelled at to not sit in and eat. They only had a to go option. Workers aren't even attentive to customers waiting to order. I waited a while to have my order taken while workers just stood there talking. Not to mention a lot of menu items are not available for some reason. Not a great experience. read more

I've been to this Taco Bell and KFC drive through several times. The lines is typically very long and slow. On one occasion I went inside after a long wait and the service was just as slow. On another occasion I just left. Last night however was a wonderful experience. The young man spoke clearly and was very helpful and professional. I could hardly believe how quick the service was since the line was pretty sizable when I arrived. I didn't get the guys name but I told him he was doing a great job. I hope it stays that way. read more

Not a long wait. Can get a little crowded in the drive-thru during lunch hours but other than that, it was terrific. I ordered a bucket of wings and the manager gave me MORE than what i bargained for. Definitely one of the 'better' fast-food restaurants. read more

Sometimes the staggering lows of a restaurant are both shocking and offensive but can be internally forgiven by the simple statement "At least I'm not eating fast food". This is fast food. So nothing can make you feel better about it. Unfortunately this store is right by my house so I end up here far more than I should. Especially since a full 75% of the time, they get the order wrong. Since this is a combo store, Taco Bell & KFC, they do not always have every menu item from both stores. More often than not, they are missing items from the KFC menu. But since it is a combo, they also do things like use fried chicken in the Mexican dishes when they run out of grilled taco chicken. An Original Recipe Chicken Quesadilla is one of the worst things I have ever eaten. The nearest Taco Bell store to here is at Burke Centre Pkwy & Rte 123. But it is slightly more expensive. If fate has damned you to be here, do not leave the counter or drive-thru until you have visually verified your order in its entirety. read more

Not well managed. Only the drive thru is ever open. Cars lined up- 15 cars long- at dinner time. They need to get people taking orders in the line to start pushing the cars thru. read more

Nothing like fried chicken and tacos! This location is pretty dirty but the food is standard and good as it can be

Don't pay with cash! Have tried this location's drive-thru a few times and each visit I've been shorted with their scam. They'll give you the change with your food order, telling you the correct amount but will hold back a $5 or $10 bill. I'm sure by the time most people realize it's too late and they've driven away. read more

Look. I know this is Taco Bell. It's not Chipotle and it's not Moe's. But this one is SO much better than the Taco Bell/Burger King in Kingstowne VA. Granted, in Kingstowne they don't use fried chicken in their quesadillas.. but I'd take this place over K-towne. Everything I've had from here was hot and fresh. I usually only grab a quesadilla (steak), a crunch wrap or a couple tacos but I can't complain. It's Taco Bell and it's good in a pinch! And make them give you extra packets of hot sauce. They never flinch when I ask for lots of hot sauce, like most places do where they feel like they have to ration out packets. read more

Taco Bell is my life but this location takes the cake for worst service. Every time I give it another chance, it becomes a 25 minute fiasco just to order and receive the food. The drive through line is always 10 cars long during lunch time and the line inside is just as long. Management should invest in more employees or more training to ensure faster, higher quality service. I love Taco Bell but please save yourself and avoid this location at all cost. read more

What can I say about this place, The only reason I don't give them one star is because their quesadilla is good. All the rest of the menu is basically crap. The beef inside the tacos is not beef. I have no idea what it is but the call it "filler". They also have kfc in this place and the chicken there is not bad ( the grilled chicken) read more

This place is NEVER open late -twice we have came here and it's closed. Horrible! Not consistent with other branches

Every time I've gone there now, there is something they are doing that gives me the feeling that they don't want my business. Today: I was in line before 10:30a and because the line didn't move, I was turned away because they chose to start selling lunch at 10:30a. read more

I wish I had read the reviews of this place, before I went there. They were totally accurate. It was dirty, the food did seem stale and old. The worst thing was it was ridiculously slow. It's tacos and fried chicken. I shouldn't have to wait 15 minutes for 2 tacos. read more

Eating at Taco Bell was the best decision I've ever made. I can say, with 100% certainty, that Taco Bell has changed my life for the better. The $5 cravings box is always a great way to go because you get so much food for such little money. Although the $5 craving box will always be the OG it truly was the chalupa that changed my life. I took one bite of that glorious shell and my eyes were opened. It was like Jesus came down from heaven and gently kissed me on the cheek before assessing back with kittens in his arms. If you have not yet experienced the 8th wonder of the world, Taco Bell, I would highly suggest that you do. You will thank yourself. read more

Very poor experience drive thru was quick but the food was incredibly undercooked and hard to chew...I got two crunch wrap supremes and a quesorito the crunch wraps weren't even wrapped all the way so most of the insides fell out. The quesorito the rice wasn't even cooked! It was horrible. It's like there was no time let alone effort put into it, but then again it is Taco Bell...so I shouldn't have got my hopes up. And to add the icing to the cake the lid to my drink wasn't on all the way and you can already guess my drink spilled all over me and the inside of my car...it's doubtful that I'll ever go back there, unless the staffing changes leaving a bunch of teenagers to run a restaurant, not the greatest management decision. I'm not happy. read more

My boyfriend went to this Taco Bell location this morning for breakfast. When he pulled up they told us yes they still had breakfast, when he went to pay he got the receipt back and it said 2 chalupas which we did not order. He then went back to the drive thru requesting a refund because we did not want these items we got told no. He then proceeded to knock on the door to speak to a manager. The manager came to the door saying he will call the cops and slam the door in his face. Thankfully there was a undercover cop in the parking lot near by and came over to see if everything was okay. My boyfriend explained to the cop what happened and even he knocked on the door and spoke to the manger and the manager did the same thing. Told the cop no we don't do breakfast and shut the door in his face. I have never seen so much disrespect from a Taco Bell before especially from a manager. We will stop doing business at this Taco Bell and will rethink even returning to Taco Bell's if this is how customer service will be handled by a manger. read more

One star because you cannot give zero. Although this location has come a long way over the years it still has miles to go to keep up with the quality speed and customer service you get at the other taco bell location in Burke. And they close too early on top of that.... Don't bother. read more

Where to begin.... The the waste of space Abrahim got my entire order wrong! For heavens sake, you have one job. Added tomatoes to my taco which I'm allergic, put two ridiculous small drums when my receipt says breast and wing, wanted mash and wedges but got mash and mac&cheese. The list continues of stupid pathetic mistakes. read more

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This place is unique because it's a Taco Bell /KFC. It's amazing because they cover both types of food, Mexican and American. I love that I can get a little bit of both. The Taco Bell is good. My favorite is the nachos with a double decker chicken supreme. I have been getting Taco Bell for a long time and most of the time I'm not disappointed. The only problem I have is that the service here is very slow. And for no reason on top of it; I ordered a bean and rice burrito and it took forever to come. Their fire sauce is amazing though. It's not like any hot sauce I've encountered before. read more

DO NOT COME HERE. Seriously. Without fail. The lines here are absolutely ridiculous. Every single time the drive thru lane takes at least 30 mins. This is NOT FAST FOOD. read more

It is a cheap and quick place to eat. They're also open very late. Me personally I like the steak quesadillas. Of course I would not recommend too many of them. Honestly I think its awesome snack food. read more

Nothing to rave about. Taco shells were stale. Chicken little was small and soggy. The cantina bowl was good. Safest bet is the bean burrito read more