their service was horrible; I ordered 2 chicken quesadillas, and I got 2 cheese. I then ordered a freeze and was standing there and trying to get help and ask for my drink and they ignored me, they would look at me and then continue working. I will not be coming back and I do not recommend this spot. read more

Used to be super goated place to eat. The new employee lineup has been rough. Inside of the store it takes forever to get your food and in the drive thru it's not much better. I ordered a $7 luxe cravings box where not a single item I had ordered was correct, on top of this my drink was watered down and not made properly. I don't like to hate on businesses but this Taco Bell has underperformed time and time again read more

Terrible service. Rude employees. I won't be coming back. I paid almost $8 for a chicken quesadilla with no chicken,cheese, and guacamole read more

Taco Bell - Almost an $8 quesadilla and got no chicken or cheese and guacamole this Taco Bell is notorious for messing up simple orders. - Fast Food Near Me - Billings, Montana

The service was horrible they were slow. Sat in the drive thru for over 15 minutes with one car in front of us and who knows how long they were there. The food was decent but I won't choose to come here again unless I had to read more

Asked for no beans no tomato's and got no beef with and overboard amount of beans. I wanted a number 5 with no BEANS and no TOMATOES, however got a number 5 with EXTRA BEANS. and no beef. I asked for extra beef and cheese. read more

Taco Bell - extra beans when I specifically said none. - Fast Food Near Me - Billings, Montana

Fucking horrible took over 40 minutes for my food. People came in after me and got their food before me. This place sucks do not go here.

Wow! What happened to this "fast food" restaurant? This store has got to be the slowest and least professional of all the locations I have visited here in Billings. While counter and ordering systems remain great, the service and quality of food that comes from the back has definitely gotten worse over the last year. Whether it is counter/ kiosk or drive thru the wait times are atrocious (20-30 minutes) from time of order to getting it in front of you. I will say that the restaurant is still well kept inside, which is nice because you are going to be enjoying it for quite some time while waiting for your food. The drive thru order errors and missing items (like napkins and silverware) as well as order wait times (even after you finally get to the window!) is one reason to avoid this location if you are in a hurry!! In the lobby, wait times and order errors are just as rampant, the only takeaway here is you can go to the counter and get things changed instead of having to turn your car around. Oh, and I hope you don't mind a long wait to get those errors corrected. I DO NOT recommend this location to anyone in a hurry. They should relabel this restaurant to "half-fast food" (the other meaning works too!) I'm gonna try the other locations. I have given this one enough chances! read more

they dont make tostitos anymore. so my 4 daughters their 4 husbands and my 7 grandkids will never go to taco bell again! that was our meal.!!!! you messed up! read more

Idk if you guys like chemicals next to your food but I don't. Since when is it acceptable to have food on the same surface of a sanitizer bucket... That is a huge health violation! read more

Taco Bell - Since when is it acceptable to have food on the same surface of a sanitizer bucket... That is a huge health violation! - Fast Food Near Me - Billings, Montana

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Horrible service. Can't read English. Been there three times and they still can't get it right. I even walked in to order

Wow!... Taco Bell has really gotten their crap together. I've always liked the food, but the service has always been so poor and the place is usually filthy. Now the outside is all cleaned up and the landscaping is a lot better, plus the dining room is clean! And it looks like it's going to stay that way as I said hi to a very friendly attendant who was busy cleaning and sweeping most of the time I was there. Great service as well. A very friendly Cashier who not only took my name for the order, used my name as I left to say "Goodbye". Very nice! I'm attaching a photo of my Hard Shell Supreme. They have a way of packaging that is very nice. You open it up (and hard shells are messy mind you) and there no lettuce or tomato spread out across the wrapper. The food is all where it should be... IN THE SHELL. :-) Outstanding! I hope this continues. Thanks! read more

Taco Bell - All the food is where it's supposed to be... IN THE SHELL! The little bit that fell out is only because of gravity. :-) And delicious!!!!! - Fast Food Near Me - Billings, Montana

I ordered two frito burritos and a triple Layer nacho on Saturday. The burritos where not what other stores in town make in the same way. Both burritos was mostly meaty and spicy, and I can't even taste the Fritos at all. There was very little cheese that I could not taste on both. One of the burritos I didn't even get to the rice till the last few bites, I gagged on that one. I think they need to up there game since it wasn't even busy at all. Guys use the directions, and simply make the food pleasing. I'm not happy but I was hungry. read more

Carson was PHENOMENAL!! He was funny, kind, and got out order to us asap! I wasn't aware this was the Taco Bell in Billings to utilize until our interaction with him. Thanks Carson! We will be back :) read more

If I could give zero stars I would. Every time I order there they always get it wrong. It's super frustrating

It's a go to fast food they are consistent add a kid I worked for taco bell in southern Calif when tacos were .15 cents This is a great To taco John down the street that is getting knew start. You cam eat cheap and walk away with the hunger edge knocked down read more

It's fast food you can't expect much. But don't waste your time or money here! 45 min wait for food is ridiculous when there is only 3 people ordering. 4 employees at the register on their phones. My husbands entire order was wrong and my food wasn't in the bag. How the F does it take that long and you still mess up half the order and forget the other half? So waited 45 mins for 2 quesadillas made incorrectly. read more

Always fast, friendly, and accurate! We visited on 03/12/18 and as always the place was clean, the staff were friendly, and the food was delicious! You guys always hit it out of the park! Thank you for the great service! read more

****DO NOT EAT AT THIS TACO BELL**** We went through the drive thru and one of our tacos had a yellow bandaid inside of it. It was folded in half. I called and set up a meeting with manager and he wouldn't discuss the issue in the store due to customers. He filed out an incident report and promised to get back to me to let me know how this will be handled. HE DID NOT! Shows me how little that meant to them...I strongly recommend you not eat here! Message me if you have questions and can give you the exact dates! They are supposed to wear gloves and at that time,when I went in for the 6pm meeting there were people in the kitchen w/o gloves! Never have I been so put off by any food establishment! Please pass this on! Tell friends and family! Health and safety should be of upmost concern for our friends and family and they do not operate with this in mind! read more

I usually like this place but who ever was working tonight was terrible, I ordered a Mexican pizza and when they gave it to me it was hanging half way out of the box and the rest was smashed so hard again the lid it was stuck to the top and just fell apart when I opened it. Pretty frustrating and makes the whole business look shitty read more

I am a frequenter of their drive thru. I really love Taco Bell and enjoy this particular stores location, it seems like it may have been through a recent remodel and is efficient and fast. I've never had any trouble. The drive thru window folks are always amazing to me---taking orders, filling drinks, delivering food, Diablo sauce anyone? Yes please. Just awesome. read more

Best taco bell service ever! DJ is the man! Rolled up for a beefy 5 layer burrito, 2 crunchy supreme beef tacos, and 2 soft meat and cheese tacos. Was greeted with extreme enthusiasm and professionalism. read more

Best Drive thur employee ever, Amazing service, Helpful, Kind, He mad Suggestions and they helped you understand stand more about than some who would just say oh ya I like this- 10 outta 10 Would eat again read more

Sp I have had several problems with this place from bad drive through times to them not even having the right signs up, to them forgetting my drinks. I can go all day with this place but overall it is by far the worst taco bell in billings. read more

I walked in at 8 AM, so I was the only person in the place. They had an equipment issue that resulted in a lack of fried options, so the manager hooked me up with a special side item to make up for it. The entire restaurant was very clean, and the manager was very accommodating and friendly. As far as my visit went, I couldn't imagine a better experience at a Taco Bell. read more

I got basically a flour tortilla like very little meat average amount of cheese next to no lettuce a little bit of sour cream but for the most part it was just a flat tortilla I've been to a lot of Taco Bell's and never not once have I had almost just a tortilla soft taco shell for my meal. The drive-through attendant couldn't hear a word I was saying and it look like he had headphones on underneath his headset I'm usually not a quiet guy so for him to keep saying what was kind of annoying the whole meal has usually filled me up to the point where I didn't need anymore but this time I feel like I need a whole Nother three sets of tacos. read more

Food and service is consistently amazing and done in a timely manner.

I went to Montana nugget today and i think it is one of the best places to eat in billings. Defiantly in the top 10. The service was excellent and my food came out quickly. I would defiantly come back with my family. Good job Montana nugget. Montana nugget is family friendly. The weekly specials are amazing. Now lets talk about tonight. The restaurant was pact for valentine day and the staff kept smiling and moving foward. read more

Best Tacobell in Billings. Only one that has yet to get my order wrong (not saying it doesn't happen) and the foods always made right. They don't skimp out on the servings, and the employees are usually very cheerful. Not one bad thing to say about this one. Even the bathrooms are really clean! read more

I live a few blocks away and I always go to this one they're super nice most of the time especially the night crew but they will tell me that everything's in the bag when I asked and nothings in the bag that I asked about and I get home and then I have to call and I don't wanna come back out so they really need to work on the Percision but the night cruise awesome but the date crew on there is that Anna Lise she has a nose piercing black hair eyeliner everywhere she arm I asked her to please grab me a napkin right away because I was having an issue and she said oh yeah I'll be right back and then she came back a few minutes later and handed me my card and I said can I please have a napkin and she rolled her eyes at me and said yeah and then sheYeah and handed me a paper towel instead of a napkin and kept rolling her eyes and look at me through the window and so I just think that they should really work on the crewmembers but other than that I love them crewmembers and precision read more

What a crap taco bell. First they messed up my order at the drive-up and then they still give me the wrong order. It took me an hour to go back and then they gave me my correct order - 2 softshell tacos. How do you screw that up ? Not once, but twice. And they didn't make me pay for my order twice. How generous. Hope they could afford it. read more

Worst customer service ever. Went in and guy who took my order blamed everything on the computer. And said corporate was in town and should fix it. It was going slow i was in no big hurry I told him. Then he got my order all wrong. When I went up to tell them it was wrong they didn't take my bad food back I asked if they could throw it away. But the gal this time said they didn't take food. Well then they should have a trash can closer to the front of the register because when I was ordering I saw at least 3 different people come up and say there food was wrong. Y'all seriously need some more training. read more