Terrible service!!! Miso soup came as desert and they charged bogus things on the bill!! Worst part is they tipped themselves 18% because my infant son came along! Never ever going back to that place!!! And the floor is sticky like they use dirty water to wash it!!! read more

We come here at least once a month for lunch. Nice bento box, miso soup, California roll... Recently we met Gina, the most friendly wait person we've met here. She remembers our names and even our orders. So nice to get a friendly smile as well as yummy food here. read more

My wife and I were hoping that there might be a good sushi place in Pinole, but alas, we were let down. I had the Sushi & Sashimi Combo, and the pieces of sushi/sashimi just didn't look right, they were bigger than they are at other places, which I usually wouldn't complain about, but sushi is meant to be eaten in one mouthful, which with these pieces, it would not be possible. So right off the bat, I knew that this probably was not going to be a good experience. The first piece of sushi that I tried (I believe it was the Salmon) wasn't horrible, but wasn't good either, so then I started on the Sashimi, which looked kind of slimy, and the texture just didn't seem right, but I tried it, and I could tell that the fish wasn't the best quality, or just wasn't very fresh, I had to spit it out. My Wife ordered some roll, which again was way too big, and like other people on this have said, seemed to be all rice, it wasn't horrible, but it wasn't good either. Soooo long story short, we'll continue to go to Berkeley/ San Francisco when ever we want to get our Sushi on..... I feel bad for people that might try sushi here for the first time, and think this is how sushi everywhere tastes. read more

Took my coworkers for lunch ordered 2 crazy horse, 2 lambada, 2 California rolls, crunch roll, chicken teriyaki, tempura appetizer, pink lady roll, oh yes roll, pacific roll, and rainbow-dragon. Although the food was decent when I received the bill I asked to see whether gratuity was added and the waitress said no and the bill was $145.64 yes I should have double checked while i was there but with the time constraints of lunch we were in a rush. When I got back to the office I calculated the receipt and its comes out to $131.89 at 9% tax rate. Food is good enough to come back but being overcharged gets a 2 star deduction. read more

Know this place in a long time since living in Pinole. Just never have a chance to go there for a try. So I went in for lunch with some of my cousins from Asia. We had ordered a Tempura Combo, Rainbow Roll, Lion Queen (Lion King?), Spider Roll and a Philadelphia Roll. Talk about the Tempura....they are hot and crunch...I mean crunch. Too crunch compare to a regular tempura. No Radish for the dipping that mess the taste up. Then comes to the Rolls. Horrible!!! The fish is not fresh, a bit smell. Also the rice is not the regular Japanese Rice. The Rice is so dry, that it doesn't stick together and it falls apart. Also the vinegar for the rice is not enough, can't tell if they actually put any in it. Services: Bad. No one brother to come serve us. And I can tell you this, they are not pack at all. I would not recommend anyone for it. It doesn't taste Japanese at all. read more

If you order the popular dishes, like the bento box, rolls, chicken teriyaki, etc, the food is pretty good. My parents ordered the probably-not-ordered-as-much "chirashi" and it was prepared incorrectly (was not served on sushi rice, only had three types of fish - usually the dish serves at least 5 different types of fish, and the fish was not cut correctly - yes, there is a specific way to cut sushi). With that said, they were unhappy with their selection, but did enjoy snacking on my bento box. Overall, good place for casual Japanese food, but go somewhere else if you want high quality or authentic Japanese. read more

If I could give zaro star for it, I would have. I received very bad customer service from the owner. He basically told I could just write a review even I was really unhappy about my dish and he wasn't going to do anything about it, so that's what I'm doing now. I ordered chirashi sushi; I ordered the same dish ffrom the restaurant before and wasn't bad but this time around it was pathetical. The food box had only three types of sashimi and they were cut into small pieces; if you connected all the pieces together, it would probably only be 4 regular sashimi pieces and it cost $17. I think they intended to cut the sashimi into small pieces to give an illusion there were a lot on the bowl which is very deceiving. When I complaint it, the owner kept saying the dish has been like this and told me I still need to pay for the food. When did I ever say I wouldn't pay for it? Never! He never asked if I want something else or offered to redo the dish. He kept saying the dish has always been like this. Gosh, ok even if the dish has always been like the way it was but when a customer complaints, aren't you supposed to offer another solutions instead of arguing with the customer! I lost my appetite After talking to the owner. I basically told him I would pay for the food but I wouldn't eat it. He was so worrying about the $17, he totally forgot he was about to lose a repeat customer and he did. I would never return there again. I rather go to Happy Sushi and wait for long time for my food but at least I know the food is good. read more

Food was super fresh and flavorful! We had the rainbow-dragon roll and chicken Terriyaki bento boxes... every bite was deeeeelish. The staff is attentive and friendly. This is definitely our regular go to place! read more

There is nothing more annoying then getting to a Sushi place and realizing that they use cheese on their Sushi. And I had a waiter tell me that all Japanese food has cheese, wow! I thought, Is she serious? It was ok Sushi until the cheese was on the Lion King and they used cream cheese on something else, just didn't make sense to me. Then later a gnat landed in the sauce and landed on it's back, then got up and walked away. When we mentioned to the waiter that a bug was on our plate, she just looked and said at least it didn't land on the food. WHAT!! We laughed about it because we knew that we would never come here again and disappointed that there are no real Sushi places locally, Concord still has the best! read more

This is my new go to sushi place for my weekly sushi crave. First i want to compliment the staff. They are always super nice and attentive. My favorites are usually the crunch roll which is on the happy hour menu. It's probably not the best place for straight up raw fish connoisseurs, but they still serve up some pretty good rolled sushi. read more

Good vibes. Close to home. Quick and friendly service! In and out within an hour. The 4 of us had sashimi, about 6 different sushi rolls, appetizers and drinks for about $100. Will definitely return. Wish they had small BBQ plates (yakitori) :( read more

Tachikawa is one of my "go to" places in my neighborhood. It is not one of those fancy japanese restaurants so do not expect first class service. However. The waitresses are the friendliest. Tho most of the time, it is a one man show ( hostess, server, cashier, busser. All done by one person) I took my daughter for her bday and got there literally 10 mins before they closed. They welcomed us with open arms lol. Food is awesome so Paying a bit higher compared to other japanese restaurants is not a problem. Tachikawa is one of my neighborhood gems! read more

Tachikawa is my alternative sushi spot since happy sashimi went downhill. I've been here a few times now and it's been kind of a hit or miss. Sometimes they're really good and others not so much. The service is definitely friendly and helpful but the food hasn't always been the best. I recommend getting the bento box during lunch as it is a pretty sweet deal. The only rolls I've actually ever had here are the California roll and dragon roll. Both are okay at the most. There is plenty of parking and seating inside. read more

This place is pretty darn good. Although, there aren't that many options for Japanese in the area, I always come back to this place because they have the best Japanese in the area. The prices are decent and the waitress is friendly and attentive. On top of that, the food is good. What more can you can ask for?=) read more

Okay, I can't believe how long it took to write this review. This is my favorite Japanese restaurant to eat in my area. Food is always fresh, service is fantastic. I come here frequently and have never had a bad experience. The happy hour is from 5 to 6:30pm can't beat $2 Sapporo $4 for a huge bottle. Very satisfied with food and service. :) read more

Well, we didn't eat here but I can tell you from the looks of the place when we walked in the door that was likely a wise decision. I can honestly say I had never seen such a thing at a restaurant. There were literally 4 groups on the restaurant, 2 parties at the bar. EVERY SINGLE other table (at least 10) was covered in dishes and old food from I don't even know. There was NOT ONE single table to sit at and the smell smelled as if that shit had been sitting there at least since lunch! GROSSSSSSSSSSSS....we left and went next door to the chinese place rather then tempt death. I can't even imagine what the kitchen would look like if this was what the public dining area looked like. It was seriously gross and it just seemed like a potentially hazardous situation. I have actually NEVER seen such a dirty and smelly place. read more

OMGAWD deeeeelicious sushi.. The sushi chef is teaching the young guys how to perfect the trait which is awesome cuz it's nice to keep tradition going! But omg.. Must have the TIFFANY ROLL! I could eat three rolls of that and nothing else.. Amazing flavors, texture, quality.. This is the best sushi spot in this area! read more

I am still looking for a neighborhood sushi restaurant. ..I say STILL because I am not satisfied with the new one we ate at tonight-Tachikawa. The floors are sticky, the menu's are sticky, & the bathroom door is sticky. The food is cheap, you get what you pay for. A little generic for my taste but it will do. The waitress was nice but they charge you for every little thing. Like what you ask? My son wanted a drizzle of teriyaki sauce over his California roll & they charge $1.00. I'm not cheap, I'll pay anything as long as it is worth it. Will we be back? Maybe. Maybe not. read more

Love coming here with my boyfriend. The "oh yes" roll is a must! The quality and prices are also much better than Happy Sashimi in Pinole which I hate. lol read more

Love this place! I come and eat here all the time. The lombada roll is my favorite. The service is good and the waitresses are very friendly

Really disappointed with my experience here. I thought I had found a hole in the wall in this small town, but after tonight, I will not be returning to Tachikawa. Ambiance: Comfortable and clean. Service was extremely slow given that the place only had two other tables. M Food: My boyfriend, sister, and I ordered the baked mussels mussels appetizer and three rolls: the Lion Queen, Oh Yes, and Spider. The Oh Yes roll made it to the table before our appetizer, oddly enough. It was the best roll out of the three, although they all left something to be desired. The crab meat in the roll was an entire stick of the frozen imitation kind. At least chop it up or something - no one wants to bite into a chunk of fake crab meat. The Spider roll was very small, containing half of a poorly executed, deep fried soft shell crab (not tempura or with bread crumbs, as it should be). It was bland. The last roll to come out was the Lion Queen. I have a soft spot for baked rolls, so it was hard to mess this one up. The warm, gooey sauce, though, was inconsistent throughout the roll, and overall, the flavor was very lacking. DO NOT get the baked mussels here. Overpriced for three small pieces of mussels that tasted extremely old and fishy, drenched in an odd orange sauce. The mussels are not fresh, and judging from this appetizer, neither are other cooked seafood items like the oyster tempura. Didn't get to try any of the kitchen items, like udon or the teriyaki, but if you put sushi on the menu, at least get it right. read more

First impression: Greasy, grimy, sticky. Every surface. The table, the chairs, the menu, the highchair, the storybooks they loan to waiting kids. Even the drink tray: the glasses left greasy rings on the table. Gross, just gross. By the time our order arrived -- good tasting, long but skinny pieces of fish atop the nigiri -- I wanted to eat as fast as possible and get out of there. Nice server, but nasty environment. Never again. read more

Miso soup was very salty and had a strong vegatable (or seaweed) flavor, not palatable for a starter. Salad is all iceberg with carrots and very watery, milky dressing, meh. Ordered plain udon with soup - they still topped with seaweed, shredded onion, carrot, and zucchini. Zaru soba cold noodle was plentiful, but overcooked, noodles were sticky. Chicken skewers were marinated well, all dark meat. They top all their rice with black sesame seeds. Sashimi while fresh, was cut extremely thick and slightly torn edges, not the cleanest cut and presentation was poor. This is not usual for Japanese owned, authentic restaurants. Tempura was not memorable - vegetables were underdone, shrimp was small and seemed it was frozen before, it was dry inside. Sushi - nori was chewy, scallops were also not tender. Tried it once, won't be back again for anything. Service was very friendly however. read more

The food is really good and fresh. It was my first time here and I ordered to go. The price was reasonable compare to the other Japanese restaurants I had called. The workers are very friendly and nice. read more

My friend and I decided to go on a spontaneous sushi run, and we found this cute little sushi shop right down the street! The interior of this venue was warm and cozy! It really feels like you're in Japan! The music they play is very "Mom and Dad's favorites playlist". Very nostalgic. Anyways, let's get to the important part! The sushi here is delicious! I ordered the chicken, crunchy, and California roll! The waitress we had was super nice! She took care of us really well, and she always asked if we wanted more water and if things were good. She was super friendly and happy to be there even though I bet she was really tired! The food was amazing, the location was cute, the service was excellent! I'm definitely coming back here, and I definitely recommended! read more

This place hit the spot! Everything I wanted and got the crunch roll it was also so good!!! I will for sure recommend this place and me and my wife will be coming back also! read more

What happened to this place? Why did they change everything and make it worse? New salad dressing? Garbage. Seaweed salad? Old and gross. Sashimi? Bad. Spicy Tuna maki? Terrible. There may as well have not been a server, because they were a ghost. No one ever checked in, and then we waited 15 min after asking for the check. I hate this place now. We came here 1-2 times a month for the past few years and now never again. Boooooo. read more

I ordered lunch bento box with teriyaki beef and sashimi. Sashimi was delicious! But the portion of teriyaki beef was ridiculously small. It used to give me tons of rice and more beef. read more

I really like this place the sushi is great, service can be a little slow but the sushi comes out quick and I just found out they have happy hour sushi so I'll be coming more. read more

They are yummy! My family and I go here for the sushi rolls. My husband found this local sushi spot and we haven't stopped going here. Service is responsive and quick. Restaurant is clean and food is yummy. read more

We eat here regularly with our kids and always have a great meal. The food is great and everyone is super friendly with good service. We really like all of their specialty rolls but a favorite of mine and my wife's is the Warren and Cami roll. Happy hour is good too. read more

I have been a customer of this restaurant for about two to three years and eat lunch here at least once a week. The fish is always fresh and the portions are very generous. I particularly like the sashimi, Tiffany roll, crazy horse, pink lady and spicy tuna hand rolls. The owners and staff are extremely friendly and everything is always nice and clean. The best Japanese food in the Pinole/Richmond/Hercules area hands down! read more

Our place to go when we want local sushi. We have been coming off and on for a couple of years. We usually only get sushi but this last time, I decided to go for a bento box too. The miso was a bit too salty for me and my daughter was hoping for a bit more tofu in hers. I had maguro and shino maguro nagiri. The fish was pretty fresh tasting and a good texture. They were out of hamachi for the evening or I would have had some of that too. We also ordered a dragon roll, a roll of the day called the archer roll (tempura shrimp and cucumber on the inside, spicy tuna on top with an orange sauce, we skipped the jalapenos). Their rolls of the day are created by customers (I think). The archer was pretty good, though I love spicy tuna. The dragon was good, just enough unagi sauce along with the unagi. The tiffany roll was my favorite though. The macadamia nuts they put on this give it a great crunch. The bento box I had at home (sashimi and mixed tempura). The sashimi was unfortunately all salmon and while I like it, I also like my other fish. Not sure if this was just for the evening due to supplies of fish, a concern of freshness or what). The tempura was very good though The service here is always great from the servers to the sushi chefs. They always great my 2 year old daughter and even remembered her from when we had been there last (and that was about a year ago). Very sweet to her, quick to take our order/get our drinks, and always keep us updated about our orders when it is busy to help us anticipate when we will get our food. We will definitely keep coming back here read more

This place is so good ONLY if you dine in. I ordered to go once and it's far from delicious. The fish tasted like they took it out of the freezer and it was cold. Their salmon skin hand rolls are the bomb. Great customer service read more

I go to this restaurant every week. I absolutely love the food and the owners/staff. For the first time, I ordered something to go for lunch the next day. Loved it! I'm not a fan of next day rice because to me it doesn't taste the same as fresh rice. However, this was GREAT the next day. I definitely will do it again as I do not have a good Sushi/Japanese spot near work! Thanks Douglas and Chris! read more

Terrible experience...Beware the fish is not fresh. I thought maybe I was overreacting until I looked over at another table and saw a man literally spit the food out. I told the sushi bar that we felt sick and the sushi doesn't taste fresh and it smelled. They compensated us with more sushi, they also tried to compensate the other table with another piece of sushi...guess what the other patron spit it out again. They came over to our table and said they have been all over Japan and go to different sushi bars and have never tasted fish so badly. I wish I would of taken a picture of all the wasted sushi on their plates.... We came for fresh Sushi not old sushi... never again will we return. read more

Cute sushi spot in Pinole. Staff are always welcoming and very friendly! Way better sushi and more reasonable prices then other sushi spots closer to me in Hercules. Nice not having to drive to Oakland or San Francisco for decent sushi. read more

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When you go out for Japanese food you kinda expect to have everything as fresh as possible (even at a sushi joint in Pinole). Everything I had either tasted old or just wasn't memorable. When the soup came out luke warm I knew this wasn't going to be the hidden sushi gem I'm still looking for locally. Ordered the bento with salmon and beef which just tasted like teriyaki sauce and had a few pieces of sushi that were just OK. I'll probably be back again since the options are so limited around here and am hoping to have a better experience. read more

First time eating here. Food is very good but the portions are really small on the bento box. And kinda pricey for it. Bigger portions for less in San Francisco...don't know if I want to return.. read more

The Best Ever, my good friend took me here. I never eat sushi and now I'm addicted Love Love Love