went to this store to get help with a screen protector and my sister got a new phone. we were…read moreassisted by kyle arnold and he was the most helpful and sweetest customer service rep! really had a pleasant experience!

My cellphone was not charging. It went dead while traveling to NYC. Rather than pay $$$$ in the…read morebig city, I waited until I got back home to Winston-Salem. Boy, am I glad I did: I walked into Cellular Sales - Verizon, was directed to Matt working in the repair section. He looked at my phone, diagnosed why it was not charging, fixed it, and sent me on my way withOUT charging me (I am not making this up)! I went 2 days without a cellphone, but got it fixed in 5 minutes as a walk-in customer when I got home! Impressive customer service!

Always good customer experience at the THRUWAY SHOPPING CENTER off Stratford Rd in Winston Salem…read more At Hanes Mall Blvd location has been hit or miss at times. So my preference is the Thruway location by far. Have had different reps give above and beyond service consistently. I especially appreciate JOHN who is so patient as he expertly coommunicates. He and several others really seem to love their work and interacting with customers. Also technically savy. Master of selecting correct phone settings imon multiple models to make things work. Excellent at his / their job. Represents the company / brand very well

From the owner: Visit the T-Mobile store in Winston Salem and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 266 S Stratford Rd Ste 24B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Did I not leave a review here after buying a new fridge, dishwasher and microwave? This place is…read moreawesome. They have a room for KitchenAid, Viking, Ge Select, Wolf, etc. I was referred here by a trusted friend after my Home Depot appliances died after 7 years. I was looking to ask questions and look around. The younger guy with the great hair, long and wavy helped me both times I have been here. His name evades me but I wouldn't work with anyone else if I went back. He literally knows the details about every product in the store. Like knows. Not faking it. Knows. Ask him a question - he knows. If he doesn't - he will go find out. We talked specs, I was sensitive cause I was buying appliances again after mine died and wanted to try something different. We measured, chatted about deals, compared prices, and stewed. They let us do our thing. We purchased and had delivery a few days later. Delivery crew was awesome too. I would recommend this place to anyone for appliances or mattresses. Exactly the experience I was looking for and the prices were super competitive. Don't buy without at least looking here too.

My review of Queen City is actually zero stars. We purchased a Speen Queen washer and dryer set and…read moreit was delivered on Saturday. The washing machine shorted out during the very first load we ran (tripped the breaker when switching from wash to spin). We had an electrician come out and evaluate the electrical, which he said was fine, but upgraded the circuit just to be sure. The brand new washing machine is still shorting out. Queen City says it's not our problem - take it up with Speed Queen. We did that, and even the Speed Queen rep said that if a problem occurs within the first 30 days the supplier (Queen City) should make it right. Beware of purchasing anything from this place - they will not stand by the (very expensive) products they sell.