Super friendly staff. I was lucky to see it while waiting for my food at the loop…read more They have a nice selection of hard to find batteries. They carried some I had not been able to find in stores and it's nice to know they carried them. Clean and organized store and helpful staff.

I called about getting my battery replaced and was told to go ahead and bring it in. I called ahead…read moreof time for a reason so I didn't make a wasted trip 30 minutes away. I lay for the service and leave, not even 5 minutes later I got a call that they don't even have the battery and it would be a few days. I left work early to get this taken care of and now have to miss work yet again to take it somewhere else. Absolutely ridiculous.

Very satisfied with my battery that once was dead but is now repaired, my car is up and running…read moreagain thanks to the kind folk on Stanley road

The best service that I've ever received. I went there to have my battery replaced. I proceeded to…read morepay while the ManagerJamie was about to install the battery. He noticed that though the battery was last purchased from a competitor, it was still under warranty. He asked that they refund my money and for me to follow up with the competitor if the problem persists. He tested my battery and confirmed that the issue was not the battery as previously diagnosed. This is one of the most ethical men I have met in the retail business. Kudos to Jamie, you have a customer for life. We need more men like you

Very good store staff very helpful. I got everything I needed to have done. Good customer service…read moreand a good customer experience. It was nice to go to a store and get help.

I purchased a battery about a year ago. It failed me multiple times and I called AAA. I took the…read morefailed battery to them for replacement three different times. There was always a reason they could not replace the battery under warranty every time.. The last time they said it could not be replaced because it was too discharged. Not sure why that was my problem. I will never give that business not one more cent of my money.. I purchased a new battery from O'Reillys. Under the same 36 month warranty and that is the only place I will be purchasing future batteries from.

Helpful employees, which is good because the place is just rows and rows of batteries and otherwise…read moreyou could spend forever trying to find what you need. Prices seemed reasonable enough.

I had a truly appalling experience at this location. I returned with a battery that I had purchased…read moreless than six months ago--already dead--and instead of being met with basic customer service, I was spoken to in a degrading and dismissive manner by the first employee who assisted me. As if that wasn't bad enough, the manager stood in the back near the doorway the entire time, watching silently as I was disrespected in front of my daughter. Eventually, the manager did step forward--but not to help. Instead, he doubled down on the rudeness, repeating everything the first employee said with an even more condescending tone. At one point, he even told me not to bother calling the corporate office because "they wouldn't do anything either." That level of arrogance and complete disregard for accountability was absolutely unacceptable. I came in ready to not only resolve the battery issue but to purchase another for a new key. I was willing to continue doing business here despite the inconvenience--but after how I was treated, I wouldn't spend another dime with this company. As a long-time customer, I was shocked at the blatant disrespect, lack of professionalism, and refusal to take responsibility. It's clear customer loyalty means nothing here. I will be taking my business elsewhere, and I won't hesitate to share this experience so others are aware of the way customers are treated.

I stopped by here around 11:40am on a Wednesday morning to get some windshield wiper blades. They…read morehad a sign with an offer of $8 off Rain-X blades. Eric welcomed me as soon as I came in by asking what I needed. After I told him, he asked for my car information so that he could look up what size blades my car required. Once he had the information needed, he walked me over to the blades and described each of the different brands and their quality/performances. I ultimately decided to get the RainX Advantedge (which was the highest quality) for $37.99 a piece and $81.11 total. After I paid for them, he installed them on my car for me as well. When he was done, I also had him check my battery as I had recently drove to FL for a short cruise and my car battery was completely dead when I returned. After checking it, it was fine. He also checked the alternator for me as well, which had no issues. Eric's customer service was outstanding and he was extremely helpful and informative! It just so happen to rain less than an hour after I got them, so I was able to try them out. It then rained more heavily the next day so I was really able to test them out. They are amazing and I definitely recommend them!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Great Value, No nonsense haggling. Just Batteries=Just Good Service and Quality Productread more

I'm a used car dealer in Concord. I've done business with Dan and Shawn for years and would not…read moreentertain thoughts or switching to another supplier. Best prices and service for batteries I have used in my thirty plus years in the business.

Just let me buy what I want and leave. Stop trying to force me and refuse checkout because I won't…read moregive you a phone number. This isn't complicated.

Very clean and organized store. Plenty of parking out front and easy to maneuver in the store. I…read moredidn't find what I was looking for but I can order and pick up for next time. Friendly staff and helpful.