After noticing this fine establishment across the parking lot from my neighborhood pharmacy over…read moretwo years ago, I FINALLY took the time and opportunity to walk in and see if they replaced watch batteries. Man! I am SO happy that I did. Inside this very unassuming little gem (pun intended) is a beautiful array of new and previously loved jewelry. I was immediately greeted by a nice lady with a helpful demeanor, who was glad to inform me that, yes, they did handle watch battery replacements. Yay! Besides that, as I was (briefly) waiting for my service to be complete, I noticed they also offer jewelry repair, resizing, and cleaning. They are a one-stop-shop! The "cherry-on-top" for me was their reasonably priced merchandise AND the clearance and sale signs they had in optimal places around the store. I feel like I've stumbled upon a hidden secret. In fact, I almost kept this to myself, but had a change of heart and turned around to go back in and take pictures for the Yelp! Universe. This spot is just too good not too shout out. How dare I have such a thought! Don't judge me. At least I self-corrected quickly. LOL At the end of my transaction I was presented with my both of my watches, new batteries installed, turned to the current time, and neatly packaged in the cutest little bag. If you or anyone you know is in need of that special something, a unique piece of jewelry, or even a jewelry service, you should definitely come and check out the Cravens. I don't think you'll be disappointed. Oh, and tell Cooper I said, "What's up, Lil' Homie?!"

Sadly, this business has closed after many years. Wishing the owners a happy retirement.read more

Windsor Jewelers has become my favorite destination for fountain pens, ink, and luxury watches…read more While I've only made a few small pen and ink purchases, the staff has always treated me with the same professionalism and generosity as any customer. They've taken the time to answer questions, share practical advice on using, inking, and caring for fountain pens, and have made every visit enjoyable. Their selection of luxury watches and writing instruments is unmatched anywhere in the Greensboro-Winston-Salem-High Point Triad, and it's a pleasure to explore so many brands in person. What truly sets Windsor apart, however, is the people. They are knowledgeable, patient, and genuinely welcoming--not only to customers, but also to their children. Special thanks to Joy, Emanuel, Armando, Kevin, and Jason for consistently providing an outstanding experience. Their expertise and hospitality keep me coming back.

Stopped in for a watch servicing recently and walked out with a new Tag Heuer Grand Carrera GMT…read moreAutomatic Chronometer. Go figure. Great client service on many levels, professional and courteous staff that puts client experience first. I have been a swiss timepiece collector for over 30 years, and wasn't really looking for a new piece but, after spending a little time walking through the store while my watch was being serviced. The thing that caught my attention while looking around was the wide assortment of non Rolex Swiss timepieces this jeweler offers. Along with the wide range of price points, from entry level to ultra high end. After getting my watch serviced and talking with the gentleman helping me, he showed me a few new watches, all beautiful timepieces. No pressure at all, we had a great conversation about swiss watches, and their dominance in the timepiece market overall. I looked at a couple stellar Omega and IWC pieces and then spotted the Tag in the case and it stood out to me. I have a couple Tags already and had not really thought about another one but, after our conversation and then going for lunch with my friend, I was still thinking about that Grand Carrera and we made a trip back to the store. After a few more minutes we came to an agreement on a price I could live with and they agreed to. Needless to sat, it left with me that afternoon. 5 Stars across the board, which I rarely give. A great organization with one of the nicest and widest selections of quality swiss timepieces around. Highly recommended. I will return. 01087

They were very friendly and helpful. Although I bought the earrings elsewhere, they were willing to…read morefix them for a very reasonable price. Their space is comfortable and welcoming. They did an excellent job.

My wife and I were married when I was young, and still up and coming. Back then, I explained to her…read morethe quality of Moissanite and how she could have a much bigger, high quality stone if she let me go that way. She agreed (she is a champ). But 20 years later, and two years into retirement...she told me she wanted a diamond, and how could I argue. So on our last vacation, we stopped by a few jewelry stores in the mountains and she got her diamond. But we bought the ring at one place, and then found the band used in another. They were different sizes, so I took this new "collection" to Ring Master to see if they could make one ring out of them, in a single size. I tell ya, I am retired military, not retired Elon Musk. Haha, that means my family live very comfortably, but we don't have money just to throw away. When I walked into this place, I saw that they have a little bar set up with black label liquor for their customers. The old Sailor in me thought "uh oh...this is gonna cost me!" While I waited, I started thinking of how I was going to B.S. my way out of it, when I heard their pricing. But then Jeremy came out. This guy took his time with me. He established his credibility, and then took me through every detail of what had to be done. Then I thought "D__n, I like this guy and he seems very competent. I wish I didn't already know he was about to show me how they afford to have a free bar in this joint." After all of that, we got to it. I looked him in the eye, he looked me in the eye and we talked numbers. That was the biggest surprise of the day. He's not cheap, mind you (quality never is), but he was surprisingly reasonable. My internal value calculator said to me "self, you handsome devil, you will get quality work here and he just gave you a number that you can swing pretty comfortably." So I left him my wife's new rings, and also my Grandfather's pinkie ring and my old Navy ring that I wear daily (I had just lost 65 pounds, so my own rings needed resizing as well). I picked them all up yesterday and...yeah man...my instincts about this guy were right. All the rings were flawless! Hell, I never even knew that mine were supposed to shine, but man...not only did they fit again but the white gold on one and sterling of the other downright sparkled! The Navy ring even has a section where there is black paint outlining the silver anchors on the side and he went in and touched that up to make my 30 year old ring look brand new! The diamonds on my wife's band were rearranged to match up with the diamonds on her ring and...man oh man was she thrilled at the results of Jeremy's work! Then, when I was leaving, they told me to bring them back any time for free cleaning! I was just looking for a resizing and soldering together on my wife's separately purchased rings. I GOT three rings resized, repaired and detailed to perfection...for a number that did not kill me. Could I have just gotten resizing "cheaper." Probably. But I also could have told my wife "no" after she sported the Moissanite the young punk version of me bought her, for 20 years. Why do things if you aren't going to do them right? These guys do it right. HIGHLY recommended.

As someone else said in another review, I believe that they have their negative reviews deleted off…read moreof Google. So I took this route to leave a review. Went to Jewelry Authority with a 7ct, 10k Citrine ring that weighed a little over 4g. They literally offered $93! $93 whole dollars. 10k is going for maybe $68 per gram. Yet, they offered me $93 for the entire ring! How insulting is that? This seems to be a common thing with their business and I'm truly wondering if they only lowball a certain demographic of people. It's bad business and a bad look! Thankfully, I took to ring to a coin/gold business for scrap and they took the stone out of the ring and gave me almost $200 for it. I sold it for scrap more than JA offered! And I kept the stone! So do yourself a favor and avoid Jewelry Authority if you want to get sell your jewelry. You'll probably get more selling it on your own or scrapping it.

I was extremely pleased with everything about this transaction. Kyle was very professional and…read moreworked with me to get what I needed for the jewelry I was selling. If you were thinking about selling your jewelry, or buying some, go see Kyle on National Service Road. I promise you you will not be disappointed.

The owner, Helen, is wonderful. She's very honest and caring. Gave me a generous amount for some…read moreunwanted jewelry. She designs and creates beautiful jewelry as well.

The owner Helen is awesome! So kind and helpful. Went in to get my watch shortened and it was done…read morewithin 20 minutes. Recommend for all your jewelry needs.

My wife and visited Cass on March 18, 2026. I had been looking for a mens cross necklace. The lady…read morewas very accommodating while we looked. The cross was very thin and light weight. They had to order the necklace in, so we waited a couple of weeks to arrive. The cross and necklace are very good looking. She told me the total price and my jaw dropped. My said, Oh go ahead you hardly spend on yourself. So, we purchased the necklace. I have been totally disappointed in my purchase, almost from day one. I finally got around to getting the receipt out and boy was I bamboosled. For a 26 stainless steel chain I paid $495 for the chain. I go to any jewelry store and pay $100 - $200 for the same necklace. You know what they say, a sucker is born every minute in the US.

I just had my wedding and engagement ring resized by Cass Jewelers. I wasn't sure what my size was…read morewhen I came in. The employee was helpful in helping me find my correct size. In 2 days my rings were ready. They were resized perfectly and made to look brand new. I am very happy with my experience and will use their services again!

I brought my gold necklaces and a watch to them to repair. not only did they exceed expectations…read morebut they delivered more than promised. I would highly recommend their services and to stop by their shop. My wife had gone to their shop a year or so prior to get her vintage ring resized and they did a great job! Definitely need to check them out!

We needed to have our jewelry reworked and we were new in town. Ellington came highly recommended…read morefrom friends and they weren't wrong. Did a great job. Came back later and bought my wife Diamond earrings for Christmas. Stealth with the owner who was patient explaining to me what to look for. Ended up with a far nicer set than any of the other stores I went into for the sale money. And she loved them!!!!

Wonderful job .. jennifer.. helping me with ring guard options today. And cleaned my fiance's…read moreengagement ring twice to get it the way she wanted it to look. Ty! J Henley

My husband & I stopped in here on a whim looking for plain gold wedding bands. Jennifer was…read morewonderful & very helpful! Living 5 hrs from our favorite jewelry store isn't the most convenient, but I think we found our new "close to home" one. We found our bands & I even got a beautiful Roberto Coin cross necklace. Is it pricey? sure- but I think it's fair from all the looking around we did. They even have an estate side where you can purchase traded in jewelry & there is some pretty cool pieces in there! All in all.... Great experience! Thanks, Jennifer !