I proposed to my now fiancee this past Saturday and she said yes. The engagement ring came from…read moreSchiffman's at Friendly Center. My mom, who worked in the wholesale jewelry industry for her entire career, helped me immensely in building the ring. She handed down her engagement diamond to me and my fiancee. So, not only did the diamond come with a lot of love and meaning (it's priceless to us), it was a practical decision as well. Schiffman's supplied the new mounting and also the wedding ring. My mom initially went to Windsor Jewelers in Winston-Salem, but ultimately chose to work with and purchase from Schiffman's. Schiffman's has been in Greensboro since 1893. They have two locations in Greensboro (downtown and Friendly Center) and a location in Winston. My mom worked with Rich Lindor to create the rings and had them shipped, overnight, to me in Georgia. You could say I was feeling somewhat anxious to receive the package the next day. When I opened the boxes, I couldn't believe my eyes. The rings were absolutely stunning. I got nervous just looking at them. Mom did good. My fiancee and I had gone ring shopping in Atlanta (Solomon Brothers was my pick) and my fiancee picked out a ring she liked. It was Sylvie brand, white gold I believe, with a round-cut diamond, and pave on the band optional. It was simple, timeless, and elegant. I sent pictures to my mom, the expert, and she found a design that exceeded both my and my fiancee's expectations. It looks even better than the ring my fiancee had picked out. The brand is called Precision Set and the rings look amazing. The engagement stone is a round brilliant cut (I think round is the most popular shape these days). The ring is platinum. Platinum is more expensive than white gold. It looks like white gold, but it's more pure, durable, and low maintenance. There's a melee pave set on the shank in a three-row arrangement (three rows of pave, round and full cut, on either side of the basket) with a four-prong setting. To us, the ring is perfect in every way -- the look (especially the sparkle), the fit, everything about it. We couldn't be happier with the result. As for the wedding ring, it matches the engagement ring exactly, except the three-row pave covers the entirety of the band. Rich called me after the rings were delivered to make sure I received the rings and everything was to my satisfaction (it was). I spoke to Rich at length about the rings and he did a great job of explaining everything and answering all the questions I had. He was professional, knowledgeable, and polite. I enjoyed talking to him. He also sent me an appraisal, prepared by Schiffman's in-house certified gemologist appraiser (American Gem Society) Edward Durbin, for insurance purposes. Again, in the end, we couldn't be happier with the rings from Schiffman's. Thank you, Rich. Tip: Schiffman's will clean any piece of jewelry for you, whether you purchased the piece from them or not, for free. Just bring it by the store and ask.

I went in first time today and wasn't helped. Looked around for about 10 minutes and finally got…read moresomeone's attention. I was asked to hang out at the bar. There was a lovely lady working and she offered me a drink and a wonderful chocolate chip cookie. I waited another 20 minutes chatting with her and finally left so I never got to get my necklace I wanted. Currently looking for a local jeweler. Will keep trying other spots. Everyone there seemed happy with their purchases but I just couldn't get any service. I had heard wonderful things and had high expectations. But thanks for the cookie!

They are SPECTACULAR!!!!!!!!! I dare you to prove me wrong,…read moreLol Seriously... Dwon, Sandy, everyone there is fantastic! If you are looking for STUNNING Jewelry, or if you need a consult? A repair? Etc.? They've got you covered! So Please go check them out! You'll see! ;)

I received a notice about this estate event and it prompted me to inform people about what happened…read moreto me at State St. Jewelers. In June 2023 the diamond fell out of my engagement ring. I took it into State Street Jewelers along with my other heirloom antique family ring. I was having trouble with the antique ring staying stones up because the their weight of the stones and the atrophy of my finger. They showed me various ways of correcting the problem with their best suggestion being the setting that opens like a claim shell with an instrument that opens the setting in half. I was told I needed one new diamond in the antique ring because one was chipped in addition to the new setting to keep the ring from rolling under to the palm of my hand. I also elected to upgrade my wedding band from a band with diamonds going 3/4 of the way around to a full eternity ring with larger diamonds. With the larger diamonds, it was too much to continue to wear all three rings on on one finger so I opted to have my engagement stone placed in an earring setting and bought an addition stone that was the closest stone to match. We pay a lot of money for the new setting, the replacement stone for one that I was told was damaged, a new eternity band with more diamonds, an additional diamond to match my engagement diamond and then to have both of those made into earrings. After all was done and delivered I was happy with the looks. The earring were fine and the eternity ring was fine, Unfortunately, after only wearing the antique ring for a short period of time the clam shell setting popped open for no reason. When it popped open my ring fell off. Fortunately it fell in the car and I was able to locate it. I took it in and they adjusted it. Then it happened again. I took it in again. All of these incidents happened in a short period of time after receiving the ring. I felt that the setting was defective but State Street insisted on doing minor adjustments and returning it to me. In October we moved from Greensboro to Maryland. After arriving the same problem continued to persist with the clam shell popping open with no cause or reason. I contacted State Street and let them no about the issue. I was told that I would have to return to Greensboro to have anything done to fix the ring because they would need to have my finger. I am not driving 7 hours to have them fix a ring that I was having problems with before we left. I continued to wear it a short time after arriving in Maryland until the frequently in which it opened on it's own made it too risky and I have not worn my ring for a year. I am very disappointed that with the amount of money we spent and the problems I had right after receiving the ring. Their only solution was for me to return personally to Greensboro. The setting was clearly defective and should have been replaced after the second time it popped open. All the money we paid to State Street jeweler and I am going to have to pay for a new band here in Maryland. A band that was clearly defective from the start. So think twice about doing business with State Street unless you are absolutely sure you will never be leaving Greensboro. I got a defective band and now the cost of replacing that is going to be on me. To say I am disappointed and unhappy is putting it mildly.

Very easy to do on my cellphone! I anticipated a struggle but the order went through quite smoothly.read more

Very good selection, reasonable prices and the check-out was easy. I would use this website again…read more Steve 10/26

I will always go out of my way in Greensboro to either service or purchase jewelry here. This is…read morewhy: 1) Experience My expectations were exceeded. I called in first thing in the morning when they opened and inquired about services for two watches. I dropped them off shortly after and discussed prices, services, and different options. The level of transparency and integrity from the staff was impressive, and, the efficient service was convenient. I had both of my watches cleaned and reset (one battery replaced and the other professionally set). All of this for less than $40 and within an hour. When I picked the watches up, they explained details and knowledge about my Tag watch I've never even known. This business demonstrates superior service, knowledge in the industry, and pride in great customer service. 2) Staff I was assisted by Micah throughout the whole process. He was exceptional and the primary reason I would go back and refer others to this place only. He was friendly and listened well, honest and thorough with explaining my options to keep costs down but ensure quality, and mostly, he took pride in his job. I asked a lot of questions and he answered all of them, and through this, I discovered how knowledgeable he is about the business, the products, the industry, and engaging with customers. Truly impressive! 3) Overall My experience was top notch and again, they exceeded all of my expectations. Btw- they never once solicited any information, and I had to ask how to send his manger or store owner some feedback of how pleased I was with his service. Even though reviews on Social media can be skewed, and people tend to only post when they have bad experiences, it's worth me taking 5 minutes to write this, especially when the experience involves great people and employees. I will be returning here for any needs I have and I will make sure I refer all of my employees/customers to Micah and this business. Sincerely, Justin G.

I have used Diadem Jewelers on serveral occasions and have been extremely pleased with their…read moreservice and products. I had Brian design a ring for me and it turned out impressively. High highly recommend them.

This review is based on one visit to get links removed from our watches…read more The person assisting us was very friendly and helpful. We got the watches sized perfectly in a matter of minutes. We also got a card which gives 15% off of services we avail on our next visit. I'd come again for fixing my other 2 watches.

I was here a few months ago to replace a battery in a Fossil watch. The guy replaced it and told me…read morethe the seal needed to be replaced because the it was old and water could get in. It sounded odd. Fast forward to last week, the owner wore it and the front steamed up right after he put it on. I took it to Southern Digital on W Gate City who said the seal was like brand new and the guy in the mall put the wrong size battery in. She even showed me the difference in size of the batteries. Don't take your watches to the mall to replace batteries. I LITERALLY paid for that lesson I believe for myself and others.

I went to get rid of a couple old chains. Staff was friendly and service was very quick. Just…read moretested the jewelry asked for my ID then they loads cash. All in less than 10 minutes

I was in the market for some new Native American pieces! I did forget to check in since I was Soo…read morebusy looking at all the beautiful pieces they had! I was able to find two rings and earrings. The price is top tier compare to antique stores or pawn shop. The ring with red coral and turquoise was 25.00!! The other ring was only 15.00! I had to scoop up the unique lapis earrings. And yes they were only 30.00!!!! The staff bought all the native pieces they had and was very patient with me trying them on and making my decision. I requested for the pieces to be clean and no hesitation at all in doing so! Keep in mind if using a card, there is a small fee. Try to bring cash. Love, love this store and now a new customer! I will for sure be back in a few weeks for more earrings!

I had a great time with this company and would definitely go back…read more I would like to buy more jewelry from you so I can come over anytime after I take my son to school

I purchased two pieces of jewelry from this place online in July for $1800. They shipped them in…read moretwo separate boxes but with the same label and tracking, which is a NO by USPS, because each package needs its own tracking and insurance. My packages were hacked by USPS and were given to me cut open with no jewelry inside when I went to my local post office to pick them up. I had to start USPIS investigation because theft was done by a usps employee while packages were in their custody. So this jeweler tells me to file an insurance claim, which I did. I kept asking them if they insured my packages and was getting a vague response each time with no proof of insurance. Come to find out they insured my jewelry worth $1800 for only $100. And they are blaming me for selecting free shipping, which they advertise on their website, that my purchase qualified for. Nowhere in the checkout process did it say that free shipping only included $100 insurance. And nowhere during checkout did it offer any options for additional insurance. So this seller basically doesn't care whether the buyers get their packages or not. They just care about getting their money. So now I'm out of pocket $1800 and this seller refuses to take any responsibility for their negligence. This business is unethical. PLEASE SAVE YOUR MONEY AND TIME FOR OTHER ETHICAL JEWELERS. I ABSOLUTELY WOULD NOT RECOMMEND EVER DOING BUSINESS WITH THEM.

My engagement ring was purchased here in 2011. The ring has had many issues, with the diamonds on…read morethe sides. The ring has been remade twice, yet the problem continued. After having another diamond fall out, the decision was made that I needed to trade the engagement ring in, as it was defective in design. It was understood that I was only trading in my engagement ring and that my wedding bands were to be soldered to the new ring. I was told, to trade in my defective ring I needed to choose one double the value of my current one. After picking out a new one, we did the paperwork. In writing, signed by myself and the sales associate, it states that the jeweler, was to resize my new ring and solder my existing bands to it. The whole time I was in the store it was made clear, I was there only to turn in my faulty engagement ring, even though the ring and one wedding band came as a set. I payed a deposit and opened a store credit for the balance. I left the store expecting to pick up my new ring the next day. I received a call informing me that they were taking my engagement ring and wedding band. At no time, was an offer made for me to keep my band. I went back to the store, stated to the manager that I didn't want to give up my engagement ring, but had to, due to their faulty craftsmanship. Giving up my wedding band was out of the question. He became very pious, letting me know to go forward and call higher management, as he was untouchable and my complaints were not valid. He even threatened to kick me out of the store. I've spent 7 years replacing diamonds, making a three hour drive to this store. Then I'm spending more money on a new ring, and he refused to offer a way for me to keep my wedding band. It took over 30min for him to refund my deposit and give me my old set back. I was in the store a total of 4 hours, only to be threatened and have my credit score affected by opening and closing an account on the same day. My signed recipient and paper work were a contract, one they broke and refused to rectify. I later learned (after talking with corporate) that the manager, Mark Phillips "under his discretion" could have let me keep my wedding band. Mark refused to make their wrong right. Over the years of bringing my ring in, I worked with another manager Brook. She was outstanding, she remembered me and my ring, every time I walked in the door. I will no longer recommend anyone to Reeds. And I have filed a complaint with the BBB.

Fabulous experience from the minute I walked in the door until I picked up my ring a week later…read more Jeremy and Leslie took care of me, making me feel like their only customer. I brought in a ring of my father's to have the diamond reset in a new ring for myself. They helped me every step of the way and one week later, I have my gorgeous new diamond ring. Professional, caring, and efficient.

I visited here at 6:20pm on a Sunday afternoon to help my brother shop for a beige suit jacket and…read morea vest to match with some pants he already had. They have VERY Limited suit/dressy section for men. If that's your purpose, do not come to Macys, at least at this location. You'll have better luck somewhere else. We legit was like "that's it?". We even asked an employee to be sure. Clearly, we didn't find what we were looking for. Upstairs, they have Macy's Backstage, which is essentially like a discount area. There was hand sanitizer available by the escalators. I did notice that the escalators were narrow. While simply just browsing, someone did ask if he needed any help, which he didn't. Backstage has a BUNCH of stuff. So, I would definitely recommend going there FIRST before shopping in the regular area. Ultimately, we left and went to another store to continue the search.

There was a time when Macy's, Nordstrom, Saks, etc. were about on par with each other. That time…read morehas passed. Clothing is always strewn everywhere, shelves are disorganized, and the words "neat and tidy" have no connection to this retailer. Imagine shelves of stacked shirts; someone pulls one out from the bottom, opens it up, and then shoves it back on top of the stack wadded up. No,w repeat that with the next one on the bottom, etc., and that is pretty much how the shelves are. The racks are the same, with stuff on the floors, hanging over the top of the racks, hanging by one end of a hanger, etc. Even the jewelry and watches in cases are not neat or aligned. Finding an employee here is like panning for gold in the Pacific Ocean, which is probably why nobody is around to clean things up. Finding a cashier is even more challenging than that. And when you do find an open cashier, expect silly lines. On this visit, there was a place with 3 cash registers but only 1 cashier and 9 people in line in front of us. Macy's is trying to emulate WalMart and doing a fine job. The only reason we stayed in line was that our granddaughter ate a bite of a lollipop so we needed to pay for it. We have stopped going to Macy's; this was the last time we went to one. Pretty much the only thing you find there now is store brands and clutter. You are better off going to Nordstrom, Saks, Neiman Marcus, or smaller stores like Black Market, White House, Ann Taylor, Talbot's, etc. Two stars and sadness at what this brand has become.

Windsor Jewelers has become my favorite destination for fountain pens, ink, and luxury watches…read more While I've only made a few small pen and ink purchases, the staff has always treated me with the same professionalism and generosity as any customer. They've taken the time to answer questions, share practical advice on using, inking, and caring for fountain pens, and have made every visit enjoyable. Their selection of luxury watches and writing instruments is unmatched anywhere in the Greensboro-Winston-Salem-High Point Triad, and it's a pleasure to explore so many brands in person. What truly sets Windsor apart, however, is the people. They are knowledgeable, patient, and genuinely welcoming--not only to customers, but also to their children. Special thanks to Joy, Emanuel, Armando, Kevin, and Jason for consistently providing an outstanding experience. Their expertise and hospitality keep me coming back.

I rarely post negative reviews but when someone is so blatantly rude I feel others and the company…read moreshould be aware. We have used Windsor for 20 years and always had a good experience until today. Went in to purchase a watch. Talked with a newer guy working and he was so incredibly rude and disrespectful that I decided to purchase from somewhere else. Disappointing. I won't be returning.