The owner Helen is awesome! So kind and helpful. Went in to get my watch shortened and it was done…read morewithin 20 minutes. Recommend for all your jewelry needs.

I brought in a handmade belt buckle of my Dads, that was both worn and broken. Within a few hours…read moreit was both beautifully repaired and artfully polished. Alex was great and his craftsmanship and care were great. Everyone was kind and one extra plus for me since I use a wheelchair, the shop is accessible, with a great ramp and the parking was easily navigable. I highly recommend this shop.

I received a notice about this estate event and it prompted me to inform people about what happened…read moreto me at State St. Jewelers. In June 2023 the diamond fell out of my engagement ring. I took it into State Street Jewelers along with my other heirloom antique family ring. I was having trouble with the antique ring staying stones up because the their weight of the stones and the atrophy of my finger. They showed me various ways of correcting the problem with their best suggestion being the setting that opens like a claim shell with an instrument that opens the setting in half. I was told I needed one new diamond in the antique ring because one was chipped in addition to the new setting to keep the ring from rolling under to the palm of my hand. I also elected to upgrade my wedding band from a band with diamonds going 3/4 of the way around to a full eternity ring with larger diamonds. With the larger diamonds, it was too much to continue to wear all three rings on on one finger so I opted to have my engagement stone placed in an earring setting and bought an addition stone that was the closest stone to match. We pay a lot of money for the new setting, the replacement stone for one that I was told was damaged, a new eternity band with more diamonds, an additional diamond to match my engagement diamond and then to have both of those made into earrings. After all was done and delivered I was happy with the looks. The earring were fine and the eternity ring was fine, Unfortunately, after only wearing the antique ring for a short period of time the clam shell setting popped open for no reason. When it popped open my ring fell off. Fortunately it fell in the car and I was able to locate it. I took it in and they adjusted it. Then it happened again. I took it in again. All of these incidents happened in a short period of time after receiving the ring. I felt that the setting was defective but State Street insisted on doing minor adjustments and returning it to me. In October we moved from Greensboro to Maryland. After arriving the same problem continued to persist with the clam shell popping open with no cause or reason. I contacted State Street and let them no about the issue. I was told that I would have to return to Greensboro to have anything done to fix the ring because they would need to have my finger. I am not driving 7 hours to have them fix a ring that I was having problems with before we left. I continued to wear it a short time after arriving in Maryland until the frequently in which it opened on it's own made it too risky and I have not worn my ring for a year. I am very disappointed that with the amount of money we spent and the problems I had right after receiving the ring. Their only solution was for me to return personally to Greensboro. The setting was clearly defective and should have been replaced after the second time it popped open. All the money we paid to State Street jeweler and I am going to have to pay for a new band here in Maryland. A band that was clearly defective from the start. So think twice about doing business with State Street unless you are absolutely sure you will never be leaving Greensboro. I got a defective band and now the cost of replacing that is going to be on me. To say I am disappointed and unhappy is putting it mildly.

Came in to have a watch I bought online resized. I came in about 25 minutes prior to them closing…read moreand the gentleman working there happily helped me. He was able to get it resized for me, free of charge. the staff there was extremely friendly to myself and my family, and I will definitely be back for all future jewelry needs. Highly recommend

Windsor Jewelers has become my favorite destination for fountain pens, ink, and luxury watches…read more While I've only made a few small pen and ink purchases, the staff has always treated me with the same professionalism and generosity as any customer. They've taken the time to answer questions, share practical advice on using, inking, and caring for fountain pens, and have made every visit enjoyable. Their selection of luxury watches and writing instruments is unmatched anywhere in the Greensboro-Winston-Salem-High Point Triad, and it's a pleasure to explore so many brands in person. What truly sets Windsor apart, however, is the people. They are knowledgeable, patient, and genuinely welcoming--not only to customers, but also to their children. Special thanks to Joy, Emanuel, Armando, Kevin, and Jason for consistently providing an outstanding experience. Their expertise and hospitality keep me coming back.

If you are looking for a jewelry store in Winston-Salem then Windsor Jewelry is the place! We took…read moreseveral pieces to be sized and were very pleased at the results! Then my husband found a watch...perfect gift for our anniversary! Thank you Jerry Negrin for your help with that and also Maddy for helping me as well. Very professional and pleasant... we will be going back!!

I brought my gold necklaces and a watch to them to repair. not only did they exceed expectations…read morebut they delivered more than promised. I would highly recommend their services and to stop by their shop. My wife had gone to their shop a year or so prior to get her vintage ring resized and they did a great job! Definitely need to check them out!

We needed to have our jewelry reworked and we were new in town. Ellington came highly recommended…read morefrom friends and they weren't wrong. Did a great job. Came back later and bought my wife Diamond earrings for Christmas. Stealth with the owner who was patient explaining to me what to look for. Ended up with a far nicer set than any of the other stores I went into for the sale money. And she loved them!!!!

After noticing this fine establishment across the parking lot from my neighborhood pharmacy over…read moretwo years ago, I FINALLY took the time and opportunity to walk in and see if they replaced watch batteries. Man! I am SO happy that I did. Inside this very unassuming little gem (pun intended) is a beautiful array of new and previously loved jewelry. I was immediately greeted by a nice lady with a helpful demeanor, who was glad to inform me that, yes, they did handle watch battery replacements. Yay! Besides that, as I was (briefly) waiting for my service to be complete, I noticed they also offer jewelry repair, resizing, and cleaning. They are a one-stop-shop! The "cherry-on-top" for me was their reasonably priced merchandise AND the clearance and sale signs they had in optimal places around the store. I feel like I've stumbled upon a hidden secret. In fact, I almost kept this to myself, but had a change of heart and turned around to go back in and take pictures for the Yelp! Universe. This spot is just too good not too shout out. How dare I have such a thought! Don't judge me. At least I self-corrected quickly. LOL At the end of my transaction I was presented with my both of my watches, new batteries installed, turned to the current time, and neatly packaged in the cutest little bag. If you or anyone you know is in need of that special something, a unique piece of jewelry, or even a jewelry service, you should definitely come and check out the Cravens. I don't think you'll be disappointed. Oh, and tell Cooper I said, "What's up, Lil' Homie?!"

Sadly, this business has closed after many years. Wishing the owners a happy retirement.read more

Terry Kahn and Karen Lester are professional, responsive, knowledgeable and skilled. I have used…read moretheir appraisal, buying/selling and repair services for years and am always very pleased . I also applaud their honesty and integrity .

I can't say enough good things about Jewelry Appraisals of NC!!!!…read more I called to ask if I needed an appointment and although she said I did she fit me in that day. She asked what I needed appraised and what I was looking to get out of the appointment. I was very clear with her on the phone that I was looking to authenticate a piece I bought online and that I would not be getting paperwork. Which means the appraisal is free. They only charge if you want paperwork to insure the item. I was a little hesitant because everywhere else wanted to charge just to look at the piece. But I went in and Karen was amazing! She looked at the piece thoroughly with several pieces of equipment and went to ask her other appraiser to double check her thoughts. She didn't even ask me what I paid for the item until after she gave me all her findings and thoughts. So I know she wasn't just telling me what I wanted to hear. (A little background... I brought in an antique camphor glass necklace. The value of it is in its age and detail not so much the material. It is really valued more as a piece of art then a piece of jewelry. Because if you scrapped it the materials would be worth very little). She was spot on what I paid for it. So I was relieved that I didn't over pay. Especially understanding that a piece like I had the value is a bit subjective. And even though Karen knew she wasn't going to make a penny she took all the time in the world to answer every last question I had very thoroughly. She even took the time to give a look at my vintage engagement ring and talk about that. She gave me estimates to fix some things and was not pushy at all. And the price to fix the items was pennies . Furthermore, had I wanted a written appraisal their prices are very low compared to other jewelry stores. And here is the thing folks. They are APPRAISERS. This is what they do!!! Not a side hustle for a jewelry store, this is what they dedicate there knowledge to!!! I will forever be taking all my pieces to Karen and Jewelry Appraisers of NC for appraisals and repairs and I suggest you all do the same!!!!!

Sage designed and created matching rings for me and my wife. Check Sage out…read more https://www.instagram.com/p/Cba72eVp2s9/?igshid=YWJhMjlhZTc=

A great shop chock full with gold and silver jewelry, mostly vintage but some new pieces as well…read more All different styles, something for every one! The owner, Martha is very friendly and knowledgeable and willing to help you look and find what you're after. She can also help with estates and appraisals. Will be back again!

My family has made multiple purchases from this establishment. You always have to stay on top of…read morethem to get your jewelry back on time. But this is the last time I will do any business here. They have had my single stud earring for over 1 year. At first the excuse was it takes time to go to shows and match the stone. Understandable. But after 9 months of that I asked if I could just get my earring back. They couldn't give it back since it was finally at another jewelers being made. They said they would call in 2 weeks. Never got a phone call. I've gone in person numerous times. Each time the earrings are packed away and aren't accessible at this time. Meanwhile everyone in the store is just sitting there (showing no attempt to unpack any boxes). And each time I'm told, "come back in 1 week" or "let me call you in a week." I just want my earring back. The worst customer service. Strongly recommend not doing business with this establishment. Ever.