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    Russell Cellular Verizon

    4.0 (2 reviews)

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    Zirrus - Mocksville Store

    Zirrus - Mocksville Store

    2.2(6 reviews)
    0.7 mi

    I have been a customer of Yadtel for several year now. They were the first to offer fiber to the…read morehome in my neighborhood and I jumped on it immediately to get away from the cable ISP. Yadtel started as a telephone coop to provide phone service to the rural areas of Yadkin and Davie counties. It has now grown into a offering broadband Internet, TV, mobile phone and business services. Note, I only use them for their Internet service. They have treated me well over the years. Fiber to the home offers Internet speeds up to 1 Gig. Prices are not as competitive as you would find in a large city but still not bad. Customer service from the local folks has been great. I have had a couple of complicated issues over the years and have found the local technical support to be very knowledgeable Now the after hours crew, which I believe is outsourced, is another story. They are only good for 1) learning about wide spread outages, 2) telling you to reboot your router or 3) reporting your issue to the day crew. The service has been rock solid. Outages are rare. Highly recommend.

    Yadtel is a bit of a wildcard. When it works, it works pretty well, but when it doesn't work…read more... Well, it really doesn't work. I'd say Yadtel is operational about 80% of the time. Which is pretty horrible considering it's internet. That number should be well above 95%, but the outages are frequent. As for customer service, thats an oxymoron when it comes to Yadtel. The last two times I've had an issue that required help, they've told me "hm, we don't know what's going on. If the issue persist, call back." Not to mention you're paying a lot for mediocre service. It costs more than most competitors, because when it works it's great, but it works less than any other service in the area. Avoid Yadtel like the plague.

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    Zirrus - Mocksville Store
    Zirrus - Mocksville Store
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    Russell Cellular Verizon - mobilephones - Updated May 2026

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