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Smoke House

3.4 (5 reviews)
Closed • 10:00 am - 9:00 pm

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3 years ago

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4 years ago

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Samer I.

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5 years ago

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4 years ago

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8 years ago

Great customer service! Mina gave great customer service and was very helpful with product selection. I will make this my normal stop now!

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Amazing tobacco & vape - AK-47 Hookah

Amazing tobacco & vape

2.5(2 reviews)
0.8 mi

Smoke shops are a dime a dozen and often come with a negative stigma, so it's nice when you find…read moreone that is bright and clean looking on the inside with patient and helpful staff. This place is filled with your typical smoke shop selection of products: pipes, hookahs, papers, cigar room, and your typical CBD product selection. I came in for specifically a metal pipe. I was hoping to find a cheaper price, but despite the lesser variety of metal pipes, I did find one suitable. I was the only customer at the time and looking for something specific, but I would return to browse around some more. They offer discounts and rewards program if you sign up with your mobile phone.

Y'all better Be careful. Only have exact amount on card or you may be charged double and loose…read moremoney and or merchandise you paid for. We have literally been coming in there for cigarettes for a yr, 3xs a week or more, because Nobody in my area, in walking distance will take the coupons that the ciggarette brands send out and even though they won't either, the prices on ther Lucky's and 24/7 are reasonable for the area so we go there for those. yesterday we went there to get our cigs and was double charged, 2 payments instead of one. When we noticed we immediately went back inside to tell the guy. He called his boss and they said that on their end it was only charged once, and that they couldn't do anything while it showed pending on our end. Today we check and both payments completed, so we call and they say they have to call their bank and they'll call us back, already sounds fishy but okay.... Then they call back a few minutes later and say that they're going to go to their bank tomorrow to confirm the 2 payments and once they have confirmed that it was a double payment.. Humm sure... mind you this is a payment around $10 nothing compared to the thousands we've spent there in a year's time, being a regular customer... I was fine with him waiting till tomorrow to confirm that it came out on his end, that was NOT my problem. I understand that he is running a business and he has to make sure that no one is trying to scam him. But then he says that tomorrow he will issue a refund but because of the type of bank I have it's going to take well over two weeks to come bck to my card, so I asked him if instead of waiting 2 weeks to come back in there and buy two more packs of cigarettes if I can just wait till tomorrow when he's confirmed that the double payment did in fact come out and then just give us what we've already paid for and then he insists that "IT doesn't work like that" he has to issue a refund he cannot simply give us the merchandise that we were wrongly charged for and call it even as you know a good business person would do. He says that's not how he does business. When I asked why he couldn't say anything except "because." I've been a business owner I have ran my own businesses and I definitely would have been 100% okay once I made sure that the payment had came out double on my end to do whatever to make the customer happy and to have them coming back to my store but apparently happy customers are not how this person does business so I just though y'all should know he don't want happy repeat customers in his store. He would rather make things more difficult for himself and his customers by issuing a refund when he could just make it all go away toot Sweet, after confirmed double payment. So if you go there y'all better be careful! They've become a new SCAM, double charging payments. Can't trust anyone anymore. I can't trust this store to be honest anymore so I won't be back. The fact that he refused to just give us what we were charged for, and refused to provide a reason for why seems way too fishy to me. Definitely won't be back!

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Location

Smoke House - vapeshops - Updated May 2026

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