I stopped into the T-Mobile store in Wauwatosa to explore switching carriers, and overall it was an okay experience. When we first walked in, we weren't greeted and ended up standing around for a bit waiting for someone to become available. Not a huge deal, but a simple acknowledgment would have gone a long way. Once a rep was free, the service itself was good. He was friendly, took the time to walk us through plans and promotions, and answered our questions without being pushy. Most of the deals seemed tied to specific upgraded Samsung phones, though, so it didn't end up being much cheaper than what we currently have. I actually appreciated that he suggested we also check back with Verizon to compare before making a decision. We did that and ended up staying with our current provider, but it was nice to not feel pressured. The store itself is in a really convenient location right off the freeway, with plenty of parking. It was clean, organized, and easy to access. Since we didn't end up switching, I can't speak to the full process, but for a quick visit to gather information, it was a decent experience overall--just could have used a better first impression. read more

T-Mobile - Mobile Phones Near Me - Wauwatosa, Wisconsin

Making the switch from US Cellular since we will have to formally switch anyways at some point here! My coworker recently switched however and the plan is a much better deal and then everyone got new phones for free so can't beat that. Plus the inclusion of Netflix basic which we already pay for is a bonus savings and then Apple TV is like an extra. Customer service was very good - it was a long visit like 2 hours but I feel like it's always so long when really going through the full process plus my mother was unsure which phone and kept going back and forth so that probably honestly added a good 20 minutes to our time. read more

T-Mobile - Mobile Phones Near Me - Wauwatosa, Wisconsin

Tmobile in Wauwatosa is the place to go with any issues. And ask for Stan-The-Man he is the God of iPhones! Tmobile, sprint gives this Stan-The-Man a raise! Actually I'm thinking he needs his own store! I'm just satisfied customer that has had multiple services done and each time, they don't disappoint! 5 star rating 5 star service read more

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