Salesman was so rude! We came in to get a new phone, and he kept pushing to upgrade our home…read moreGateway to 5G. We told him twice that we needed a new phone. He then said, "bye!" and literally turned around and walked off. We are long-time Verizon customers but are now looking for another provider. This lack of respect for customers is nonsense.

My elderly father and I went to this store and met with a man by the name of Jay Sammy. At first he…read moreseemed to be very helpful. We purchased 3 new phones on our existing account. He was able to transfer my fathers phone, but the other two he needed to send to us via mail. He had us purchase the phones and the screen protectors. He then took our screen protectors and put them in his back pack until he received our phones. He charge us $80.00 ($40 each phone) to set-up our new phones. Two weeks later once he out our screen protectors on, he sent us our phone from his store in FL to our home in CA. He told us that we would need to take our new phones into a Verizon store and have them transfer our data. We in-fact went to a CA store and they said he should not have charged us that fee because they were the store that was actually going to set up our phones. So we paid Jay $80.00 to set up our phones and then paid the Verizon in CA $100 to really set up our phones. Additionally, the CA store said he did not use the correct SIM card, he used the 4G vs the one our phone calls for which is a 5G. Also he did not appropriately set up our new plans, the the Verizon store in CA fixed everything. I asked Jay to speak to the CA Verizon employee and he refused. Attached is the tact string. Do not use JAY SAMMY at this location. He was happy to take an additional $80 for setting up two phones that he did not set up. As you can see he said that is what he gets to provide service and find the right plan, of which, is his job, so he should not swindle people out of hard earned money from people on fixed budgets.

Prompt professional and courteous service. We've been using NexgenTec for over 5 years for our IT…read moresupport services for our business in Leesburg Florida. Each and every time I call for support we're greeting by a Technician and not a receptionist. They start working on our problem immediately and we're back to business within a matter of minutes. NexgenTec also provides our phone service, they provide us with a business phone system that allows us to work from two offices as if they were one. We highly recommend their services to anyone looking for an business IT support company. Thanks so much NexgenTec!

From the owner: The NexgenTec team is a group of dedicated IT professionals who are passionate about anything and…read moreeverything that pertains to technology. But for us, technology is the toolset that we use to help our clients achieve better results within their business. When we can streamline a process, make a task easier, or thwart a cybersecurity attack, we know that we're making a difference for our client. That matters to us.

I was helped by a man named Tim. Tim was very kind, knowledgeable and very helpful, I can say he…read morewent above and beyond as far as customer service

Came to the store Dec 14 2025 at 12 wait over 1 and half to be seen two employees on duty kept…read moremaking small talk couldn't care less - switched phone companies DONT GO HERE !

I must admit that I rarely ever write reviews unless it was a really bad experience but I'm trying…read moreto give credit whenever credit is due. From the moment their soft-spoken admin answered the phone to the moment their technician left my house with a great TV picture, I couldn't be happier. At first I was hesitant to deal with a small company and not through Directv directly but I'm so glad I did. I have heard horror stories from a neighbor about not dealing with someone local that you build relationship with. SelectChoiceTV staff bend backwards for me to get me the best offer and to fit me in their schedule. I'll definitely refer other people to them; they so deserve it!

I had come to the store previously and had a good experience. My review would have been different…read morethen. Today I went to the store to have my old phone transferred to my new one. Shane, told me that because I didn't buy the phone at this T-Mobile store that he would only transfer the number not the information. He told me I could go over to geek squad!! In-store I called T-Mobile 611 and talked to a very helpful agent. She asked to talk to Shane and did so. He refused to budge. She is sending me to another store. She said that it hurts her heart And that all T-Mobile should be one big team. This store obviously only cares about selling phones. They also have no tech department. Shane said this policy as per their manager, which is another problem. He could have done it anyway as a nice gesture. My trip was wasted

Awful experience I went in to remove my sons phone and number off our plan and to open his own plan…read moreas he is 18 and wants it in his name so he can add or change things on his own with his money as he wants, ANYWAYS I had called 611 and had the number released so the agent said we had to go to the store to open his account and link the number well according to the man working there not only could he not do that for us he said " we don't do anything but sell phones here I can't help you" so I asked may we cancel his line then open up my son a new account with a new number to witch he replied "no as I stated before we just sell phones call 611 " and you won't believe what 611 said " you must do this in store to verify ID " so at this point I'm wondering what the point of this store is because there not helpful at all the one 3 miles up the street however got us in and out within 10 minutes and my son got to keep the same number. GO TO ANY T-MOBILE STORE OTHER THAN THIS ONE

Dominque became extremely rude when asked about our agreement and how to pay it off. When he was…read moreasked to print the form out so that I could have a copy to read, he became increasingly agitated. He told me I had no right to read the form for our agreement. When I asked if he has had a chance to read it (since he was "quoting it", he began yelling and saying that I was being disrespectful for asking him how he does his job. He then told me that he was no longer going to help an "ungrateful B****". He then went around to his teammates and told each one of the not to help and yelled for me to leave. One other guy laughed at him and offered to help us saying that his team mate was being over the top and the he was very sorry for his behavior. This new guy then helped us and explained the contract while pointing to each area that states what he was saying as well as printed it out for us. meanwhile Dominique was still in his teammates face yelling at him to stop helping.

We have been Verizon customers for years. Recently, just in changing a password on my husband's…read moreiPhone caused him to not be able to access our email account from the iPhone. We worked with a couple of other Verizon consultants in a different location without any success and came back to this one today. We had been here before. We cannot say enough about Verizon. How great they are and how wonderful ALDON is with customers. He solved the problem in just a few minutes. AL, DON, should receive some type of acknowledgment of his expertise and his ability to communicate and help customers.