5 star for the incredible service provided by Stephen on my visit. My grandson lost his iPhone…read morewhile at Ginnie Spring. I Purchased a new iPhone, service was activated in less than 20 minutes time. My grandson was back in business Thanks to Stephen's knowledge. He's an asset to this T-Mobile store. Nice Job!

I cannot give a good review for this location. I came in to pick up the upgraded iphone16 that…read moremy husband already signed up for and switched from verizon to t-mobile. It took the guy 2.5 hours to process the transaction , and it was not difficult our order was already in the system. had to go find a bathroom , as they don't have any for customers onsite. Then when I also mentioned I was going to take a walk outside because they were taking so long the guy complained and told me I cannot go inside and outside so many times ( 2x) because it messes with the door counter. Then they guy processes a return ship kit to be mailed to my house so I could do the cell transfers at home. after 2 weeks I still did not receive it. I called to get a return kit and another week later still nothing in the mail. I just now called this location to see if I can just drop this trade in phone and he said NO, because they don't have labels. I am about out of time to return the trade in and have no way to return it. This switch has been a horrible experience. And the iphone16 sucks (the audio sucks, the words/icons are to small for over 50 year olds - I did ALL the adjustments possible. the iphone12 had the correct sizes for old eyes). No idea why the process took so long , the guy kept doing things on the computer and retrying and getting codes from his manager. I was very nice and patient with this process , so it wasn't because I was a bad customer.

Brandon researched a variety of options on my behalf . In the end, I upgraded all our phones and…read moredecreased our monthly fee. He was very efficient in addressing my concerns and processing changes, which was very much appreciated.

I don't even know where to begin.. I can't thank Peter enough…read more My whole business is on my phone. It's basically my life. Out of no where it stopped working.. I reached out to Peter and explained what had happened and he immediately calmed me down and said "We can figure this out, its not a problem at all. Come in as soon as you can and I will take care of you." That's exactly what he did. Not only did I get a new phone, durable case and life time glass screen protector. He also saved me money on my monthly bill. Usually when I go into places like this they hassle me to buy and add more and are never up front from the start. It's ALWAYS a headache.. Except this time was above and beyond the exact opposite. Peter was INCREDIBLE!! I will be sending everyone his way one million percent!! I seriously can't thank you enough, Peter!!

I contacted Powers Protection, Inc. while our home was under construction for CCTV cameras and…read moreSecurity Alarm System. We received a fantastic bid from them. We hired them to prewire the home and eventually install four (4) CCTV security cameras and DVR which we owned, plus prewire the home for a Security Alarm System. Holland pre-wired the home for the CCTV cameras and security system during the construction. When the home was completed, Holland returned and installed the cameras and the hardware for the security system, which included a siren. He did a fantastic job with the install. After he completed the work, he went into detail explaining how the system works and what to do if there ever was a problem. Jon and Ruth are great and easy to work with. They obviously have a well trained tech in Holland. I would highly recommend Powers Protection, Inc. for all of your needs, Security, Fire, CCTV, 24 Hour monitoring, etc. Office : Phone: 352-746-3500 https://www.powersprotection.com/index.html

From the owner: Contact us today with your alarm and camera needs! Hours are the same, and emergency appointments…read moreare available.

Randy is by far the most competant and knowledgeable computer expert I have run into in over 50…read moreyears. In addition he knows other electronics such as tvs and cell phones. To top it off he is very congenial and extremely responsive to your needs. Would highly recommend giving him a call.

From the owner: We at Simple Computing believe in providing a holistic approach to accommodate all of your…read moretechnology needs. We know that your time is valuable so we put the customer first. We are dedicated to providing an exemplary customer service experience.

Upgraded my phone in January of 2025, on the upgrade to a 16 get a watch or tablet on us deal. Was…read moretold they had no watches left as it was the last day of the deal, and they needed to order. Fast forward 6 months to no calls my app still saying "estimated to ship" under my order for the watch. I go in to physically resolve only to be told I need to buy a new watch or upgrade my existing watch since 1. The deal was not applied as I was told and he actually did 2 seperating device upgrades. 2. I was never contacted for the pickup of the watch because he... per customer support must have "seen he did it wrong and avoided it" I called customer support where the first man I talked to Saturday 7/5 made notes to my account of doing an even upgrade, no fees due day of. Today 7/8 to then be told by Zach that he would not honor any deals or notations made by them and I can purchase a new watch for $499. Do not waste your time as you can be a loyal customer of 10 years and still be treated like trash.

Went in to both the two franchised Verizon stores in Inverness Fl Spent over 2.5 hours trying to…read moreget my new watch activated. Finally they said they couldn't help for 48 hrs. Finally called the company Verizon store in Brooksville. They were shocked and told us to call tech support on 611. We got a very nice rep who solved problem in less than 15 minutes despite a dropped call. She called us back and solved the problem and watch now activated. Avoid both Verizon stores in Inverness. Not only are they incompetent, they lie. The newer location tried to help but after two hours said they couldn't help. Actually said other carriers would buy us out of Verizon contract. I will never go to the stores in Inverness again and you should all think twice. We will be writing to Verizon to tell them about awful service in Inverness stores and to thank them for wonderful service from their customer service tech.