Salesman was so rude! We came in to get a new phone, and he kept pushing to upgrade our home Gateway to 5G. We told him twice that we needed a new phone. He then said, "bye!" and literally turned around and walked off. We are long-time Verizon customers but are now looking for another provider. This lack of respect for customers is nonsense. read more

My elderly father and I went to this store and met with a man by the name of Jay Sammy. At first he seemed to be very helpful. We purchased 3 new phones on our existing account. He was able to transfer my fathers phone, but the other two he needed to send to us via mail. He had us purchase the phones and the screen protectors. He then took our screen protectors and put them in his back pack until he received our phones. He charge us $80.00 ($40 each phone) to set-up our new phones. Two weeks later once he out our screen protectors on, he sent us our phone from his store in FL to our home in CA. He told us that we would need to take our new phones into a Verizon store and have them transfer our data. We in-fact went to a CA store and they said he should not have charged us that fee because they were the store that was actually going to set up our phones. So we paid Jay $80.00 to set up our phones and then paid the Verizon in CA $100 to really set up our phones. Additionally, the CA store said he did not use the correct SIM card, he used the 4G vs the one our phone calls for which is a 5G. Also he did not appropriately set up our new plans, the the Verizon store in CA fixed everything. I asked Jay to speak to the CA Verizon employee and he refused. Attached is the tact string. Do not use JAY SAMMY at this location. He was happy to take an additional $80 for setting up two phones that he did not set up. As you can see he said that is what he gets to provide service and find the right plan, of which, is his job, so he should not swindle people out of hard earned money from people on fixed budgets. read more

Verizon - Text string between Jay and myself showing that he did not transfer our data and charging us $80 for nothing. - Mobile Phones Near Me - Oxford, Florida

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Our sales rep, Greg Monroe, did a great job showing me phone and plan options that perfectly met my needs.

Above and Beyond. My representative went above and beyond on helping me. He even picked me up from work so I could get to the store. I now have a great phone with wonderful service. read more

Great Verizon store close to the Villages. Very capable and friendly reps. Answered all my questions about getting a new iPhone. Really good follow up, checking on how it's going and offering advice. read more

Excellent service far above and beyond what I expected. My sales representative was a gentleman named Phil Faso. He helped me select the phone that best fit my needs, saved me a lot of money, helped me pick put the best case for my needs and showed me ways I could save about $30 a month on my bill. I have always been happy with Verizon and this is a good example of why. read more

Tim Quimby helped out my husband and answered the many questions we had. He was patient and very knowledgeable and we now have the product and the plan that we need. Very customer oriented, very good experience. read more