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    T-Mobile

    2.7 (10 reviews)
    Open 10:00 am - 7:00 pm

    Services - T-Mobile

    Telecommunications

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    5 months ago

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    9 months ago

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    7 years ago

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    T-Mobile

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    10 years ago

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    11 years ago

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    7 years ago

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    13 years ago

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    Verizon - Exterior

    Verizon

    (14 reviews)

    $$

    Need serious customer service help. I felt completely ignored. I was still waiting after 1 hour…read more Very sad! They need more people working here.

    I just had a great experience at this Verizon. Which I totally was not expecting to have!…read more I'm a sad phone owner that HATES upgrading and leaving behind my phone models. (Razr, I miss you.) I had a hard time giving up my iPhone 4 when it died, and after 3.5 years of owning an iPhone 5, I dropped it on a mountain summit and obliterated the front and sides. Expecting/hoping to replace the screen and be on my way, I went to Verizon to see if they could help. Right away, they let me know I should go to Apple to get my screen fixed (which I've done and it's less than satisfying), or I could pay less and upgrade to a new phone. I was so sad to have to abandon my iPhone 5 for a 6s (yes I'm SUPER AMERICAN, I know), but the salesman, William, was so helpful and really hilariously attentive to my needs. He broke down each month's fees, was straight up about costs and taxes, and patiently explained the new FCC regulations regarding the two year contract/month to month agreements. All in all, I walked out with a new iphone, cheaper monthly bill than previously, case, and glass screen protector for $150. This salesman clearly knows what he's doing. I'd try to get him when you go- he seriously knows his stuff and will help you in any way you need. I usually DREAD phone appointments, but this was actually enjoyable and helpful. Great job, Verizon, for hiring this guy! Having sincere salespeople makes me want to go back whenever I have a phone issue.

    T-Mobile

    T-Mobile

    (1 review)

    Run, don't walk so you can get some incredible deals. Outstanding service at the Westbrook location…read morewhen I was looking to move from Spectrum. They spent a good amount of time w me explaining my options and continually searching their promos to get me the best deal. I left with my new tower, plugged it in when I got home and voila! I am receiving fantastic reception (didn't change my connection at all for TV or computer) and not held captive by Spectrum and their ever-changing promotions. $30 for internet - locked in for Life with Autopay - Netflix and Apple TV for free (another $20 savings) $85ish for phone - includes apple watch $73 for YTTV (separate purchase - may be looking for an alternative) No added taxes or fees! Total Savings after adding YTTV is still a little more than $80 a month and my internet is locked in for life. Store Manager: Devon Associates: Lacy, Autumn and Anna Maria All were just great. Patient, extremely knowledgeable and fun.

    From the owner: Visit the T-Mobile store in Westbrook and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 11 Main Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

    T-Mobile

    T-Mobile

    (3 reviews)

    DO NOT BUY FROM HERE!!! I would give zero stars if I could. I came in to move my family of 5 to…read moreT-Mobile from another carrier. They sold me on all new phones, then upsold me on 2 *free* tablets and a *free* smart watch. Cool - I was happy. They said I had 14 days to decide and if I changed my mind, no problem. Well, due to family/job circumstances I had to change my mind the next day. I brought all the devices in, completely unopened, untouched. They charged me $330 in restocking fees and did NOT refund the activation fees. So I'm out over $400 all for the privilege of giving them back their unopened devices. There was NO mention of this policy at time of purchase. Nothing like "hey, just so you know, there's a $70 restocking fee per phone if you change your mind". The store manager Anthony was completely unapologetic, rude, and unwilling to do much but claim that his hands are tied. Which, by the way, is why you should go to a corporate store, not an "authorized retailer" like this place. Even though this experience with T-Mobile cost me $400+, I know I dodged a bullet. T-Mobile is a scammy cell carrier and I'll never give them my business and I'll continue to encourage my friends and family to do the same. Do not give this dump your money

    Worst service ! No different than the rest of them. One employee, under staff . Manager no where to…read morebe found. Slow , slow , slow . Prepare for a long day of doing business. I regret changing!

    T-Mobile - mobilephones - Updated May 2026

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