Excellent service! Quick and easy. Interesting shop and friendly owner.read more

Horrible. These guys charged my mom 600 dollars for a cleaning and 200 for a hard drive. 1 week…read morelater the hard drive was having difficulties and they told me it was gonna be 1800- 2000 dollars to fix it. a few days later i bring my brother and his friend in and he doesnt like that. A few hours later the actual technician who knows about computers calls me and says he reseted it and its been a few weeks and its been working since. The next day i walk in and the guy says hes gonna press charges if i walk in again. I think he got a little threatened by my brother. I hope they can do better in the future.

Craig did an amazing job replacing the screen on my iPad. The iPad had been dropped against…read moreconcrete steps cracking the screen and denting the case. Craig not only replaced the screen but also greatly reduced the dent in the case and returned the iPad in less than 24 hours. I highly recommend Craig's iCracked repair service for its quality, professionalism, and speed.

Submitted my service request in iCracked and Eric was at my vacation home within an hour…read more Repair done in 25 min. Professional. Clean cut. I would highly recommend.

In my experience, these guys have done it. They have revamped a very aging MacBook Pro and doubled…read moreits life. For a reasonable price. They also, when confronted with a non-working iPad realized that it had a very simple solution. It simply needed to be charged. It had been the charge cord that was faulty - not the device. They that was free advice. If I ever have a tech problem, or if I know a friend who does, I send them to Necessary Technology!

Called about a software problem with some games. Told them that it was possible to recreate the…read moreproblem by loading a game auto save and playing a few seconds from that point. They told me that they would not do that, they were no going to play a game to attempt to recreate a problem, even though it was created mere seconds before the problem manifests itself. Complete waste of time contacting them.

I had an issue with a Samsung appliance, and after calling Samsung customer service they sent my…read moreticket to ME-NH Computer Services. That very same day I got a call and email from their office where they asked for more information and to schedule an appointment. The technician called me prior to arriving and arrived as promised. He was very nice and highly knowledgeable. Within 2 minutes he knew what the problem was and fixed it quickly. He then showed me the issue, how he fixed it, and ran other diagnostics to ensure there was no other problems. Finally he asked for a broom and cleaned up the dust and other debris without my asking! Overall an excellent experience and I would not hesitate to use them again for other appliances.

I dropped off my device over a year ago and despite reaching out SEVERAL times the owner refuses to…read moregive me back my property. HE finally answered my phone call and stated its under lock and key and safe. He has not done any repairs or sent it out to be repaired and refuses to set up a time so I can just retrieve it and go to a different company. DO NOT drop off your product to him. I have had police go to his business and there is little they can do unless I want to press charges and up until now I was giving him the benefit of the doubt.

I dropped off my computer in late June for repair. Communication with Trey, the technician, started…read moreoff fine, but it quickly dropped off. Since then, I've reached out over 40 times between June and today asking for updates--with hardly any response. I did eventually speak with Trey, who told me he had been in and out of the hospital. I was empathetic--but even after that conversation, he continued to miss multiple promised deadlines. As of now, I haven't had any contact since late August and still haven't gotten my computer back. I've since filed a police report. I strongly recommend avoiding this business.

These guys are the best! They go above and beyond to do what's right and in the best interest of…read morethe client. I couldn't appreciate them more.

Checkout my Google review to see how they MANGLED my first generation MacBook Pro!…read more I brought my first generation MacBook Pro in to recover some data. The battery would not fit inside the compartment, besides that the exterior of the laptop was free from any major damage (though it was worn in from 10+ years of use). I was told the brand new (still in package, purchased from Walmart ) flash drive I brought in did not work, so I was put in a situation where it was easiest to purchase what they had. I did not want to complicate things, so I went ahead and gave them the ok... When I went to go pick it up I was kind of surprised at the price, it was a tad bit more than the rough estimate I received over the phone from Ben. But that wasn't an issue, I was excited to finally get my beloved data! I was so excited I did not fully realize how much of a makeover ole' Joe did on my beloved MacBook. It now makes sense why he was pushing me to recycle it, get rid of the evidence of his HORRENDOUS work. My mind is absolutely blown he could keep a straight face when he handed me this laptop. He seemed agitated that I asked him to screw the housing back together, it was literally wide open, you could see the motherboard as clear as day. He snapped it back together and then mentioned there were some more screws, which he did not offer to put back in. So I had to say: "yes Joe I want the screws from my laptop". This would be obvious to anyone besides a Genius like Joe. I would NEVER bring anything to these people EVER again. I literally cannot believe the damage he did to my laptop. He completely ruined it. I had the laptop previously looked at and it would of cost $3-$400 to fix, at the time I opted out to just buy a new laptop and recover the data later. I wanted to hang on to the first generation MacBook Pro because it was something special to me, I liked having the possibility of having it fixed. Now it is literally DEMOLISHED. Look at the final invoice under Notes: "4. Reassembled device ....." Look at the picture! This is what he deems as a "reassembled device". Literally wide open with tons of screws missing and the keyboard completely torn up. Joe you are a Genius!

Horrible service guy today! He clearly couldn't care less about customer service…read more Would rather drive to South Portland then deal with him again!

I made 2 visits to this store within a week to get an unlocked phone set up. Both times the manager…read morehelped me. He took care of the job perfectly! Would definitely go back when necessary.

Does not look like Maine PC Pro is in business anymore. I have been trying to phone and email with…read moreno response for the last couple of weeks.

I went to Maine PCPro for help with setting up my new I-Phone and MacBook. I am a Baby Boomer with…read moreadult children who could easily walk me through the process , but I would prefer to pay an expert, Terry Romero, to guide me kindly with no judgement. Terry was patient, knowledgeable, and easy to work with. I feel like I have found my go-to computer consultant/therapist and am very grateful for that! Highly recommend.