So I had a bit of a malfunction with my laptop and I tried all of the online prescribed fixes, to…read moreno avail! So while out and about this morning I called up iRepair. They answered the phone before they were open... Now that's customer service! I scheduled an appointment right after they open, they got me in check my computer out and diagnose the issues, it appears to be a wifi-chip! Who would have thunk! While visiting today I was able to learn that iRepair is only 4-months old! They have flexible hours! They are friendly, helpful and willing to work all reasonable repairs! Customer Service is second to none at iRepair. If you need help with your computer or phone you need to call or come in here!

Fast and easy, my replacement screen seems to be working well. It's a little scary spending time in…read moreindoor spaces like the mall these days and one employee had their mask pulled down exposing their nose while engaging with customers but all in all it was ok.

I was thrilled with the service at the South Portland location. I discovered my I pad screen was…read morecracked around 12pm and by 2:30 it was brand new again! Staff was informative and upsold us on a screen protector with no pressure. 10/10 would recommend to everyone!

They listened, paid attention and did a great job. Got the job done fast and well…read more What more can you ask for?

My wife's MacBook Pro screen broke and Joshua from Nerdbard was awesome. He replaced it and was…read moregood to go in 3 days. Great job and reasonable price.

Great local business! Saved me a huge headache! I recently purchased a brand new Lenovo from…read moreStaples. Because I was moving, the new laptop got packed away before even coming out of the box. A month later I started up the new Lenovo and the screen immediately began to glitch. My new machine was defective right out of the box. I took it back to Staples thinking it would be a simple exchange. It was not. Their story policy did not all for the return/exchange as i missed the return window for electronics. Staples tried to bring the machine up but the defective monitor did not allow for and repair/diagnosis. Rats! But the machine was still under factory warranty. I placed a trouble ticket on the Lenovo website and was assigned a case on February 2, 2021. I waited about two weeks, thinking I would at least have a follow-up message about my machine. I replied to the email with my case number asking for an estimate. I use my laptop for my writing gig on the side (and to post these Yelp reviews!) Bottom line, I needed to get back on the web ASAP. I frequent Topsham where this unassuming little shop is located on the second floor of suite 2 in Topsham Fair Mall and thought, I'll check it out. I was impressed by the cozy waiting room, masks were being enforced due to covid, and social distance measures were put into place, clear dividers were used to shield customers and staff. I sat down with owner/head tech Josh who specializes in Lenovos. He was sympathetic to my plight and said Lenovo will probably never get back to me, so he offered to take over my repair claim and with his magic connections he'd give them a call. WHAT A RELEIF! I was able to unload my headache and put it in the hands of a professional repair tech who has over 15 years experience in the industry. Mr. Mason provided top-notch customer service, he really empathized with my plight. I trust my machine is in good hands. Skip the big box, check out the Nerd Barn for computer, phone, tablet, etc. repair needs.

Checkout my Google review to see how they MANGLED my first generation MacBook Pro!…read more I brought my first generation MacBook Pro in to recover some data. The battery would not fit inside the compartment, besides that the exterior of the laptop was free from any major damage (though it was worn in from 10+ years of use). I was told the brand new (still in package, purchased from Walmart ) flash drive I brought in did not work, so I was put in a situation where it was easiest to purchase what they had. I did not want to complicate things, so I went ahead and gave them the ok... When I went to go pick it up I was kind of surprised at the price, it was a tad bit more than the rough estimate I received over the phone from Ben. But that wasn't an issue, I was excited to finally get my beloved data! I was so excited I did not fully realize how much of a makeover ole' Joe did on my beloved MacBook. It now makes sense why he was pushing me to recycle it, get rid of the evidence of his HORRENDOUS work. My mind is absolutely blown he could keep a straight face when he handed me this laptop. He seemed agitated that I asked him to screw the housing back together, it was literally wide open, you could see the motherboard as clear as day. He snapped it back together and then mentioned there were some more screws, which he did not offer to put back in. So I had to say: "yes Joe I want the screws from my laptop". This would be obvious to anyone besides a Genius like Joe. I would NEVER bring anything to these people EVER again. I literally cannot believe the damage he did to my laptop. He completely ruined it. I had the laptop previously looked at and it would of cost $3-$400 to fix, at the time I opted out to just buy a new laptop and recover the data later. I wanted to hang on to the first generation MacBook Pro because it was something special to me, I liked having the possibility of having it fixed. Now it is literally DEMOLISHED. Look at the final invoice under Notes: "4. Reassembled device ....." Look at the picture! This is what he deems as a "reassembled device". Literally wide open with tons of screws missing and the keyboard completely torn up. Joe you are a Genius!

Nothing extremely technical -- helped me set up my new smart phone and install and coordinate with…read morenew router -- basicly set up home network properly. Was done professionally and hassle free. Would recommend.

Craig did an amazing job replacing the screen on my iPad. The iPad had been dropped against…read moreconcrete steps cracking the screen and denting the case. Craig not only replaced the screen but also greatly reduced the dent in the case and returned the iPad in less than 24 hours. I highly recommend Craig's iCracked repair service for its quality, professionalism, and speed.

Submitted my service request in iCracked and Eric was at my vacation home within an hour…read more Repair done in 25 min. Professional. Clean cut. I would highly recommend.

Fixed my broken lens cover pronto! And cleaned up my phone…read more I recommend!! Here are 10 more required characters (letters) to complete my review!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!

In my experience, these guys have done it. They have revamped a very aging MacBook Pro and doubled…read moreits life. For a reasonable price. They also, when confronted with a non-working iPad realized that it had a very simple solution. It simply needed to be charged. It had been the charge cord that was faulty - not the device. They that was free advice. If I ever have a tech problem, or if I know a friend who does, I send them to Necessary Technology!

Called about a software problem with some games. Told them that it was possible to recreate the…read moreproblem by loading a game auto save and playing a few seconds from that point. They told me that they would not do that, they were no going to play a game to attempt to recreate a problem, even though it was created mere seconds before the problem manifests itself. Complete waste of time contacting them.

This store is not Verizon, but Cellular Sales, however, they represent as Verizon- I purchased a…read moresmart watch for my daughter. The price on the Verizon website for the smartwatch is listed at $99.99; I was charged $170 for the same watch. The salesperson at Cellular Sales stated there was a $100 fee to purchase the watch b/c Verizon prides itself in their 36month financing. At the time of purchase, I was charged the fees and not given a full receipt to review until after I paid, dumb on my part since that's when I saw the $170 amount that would be divided over the following 36 months...too bad for me. Customer Service at Cellular Sales stated that they can charge what they want since they are an authorized retailer and their prices don't need to reflect Verizon's listed prices. Never again...

Just wanted to leave a review for the Falmouth store, and James in particular. We had a complicated…read moresituation and James was knowledgeable and professional, as well as patient and kind. I'd recommend in a heartbeat!