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    T-Mobile

    3.8 (8 reviews)
    Closed 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    Reviews With Photos

    Me at the end of my visit!

    If I could give it a negative star rating, I WOULD!! I spent my entire day trying to get my account set up and fixed at this store (literally) while at the end of the day they could not even fully fix it and kept claiming that if they could not fix it, no one else can because they have tried everything but clearly that was FALSE, because we went to another T-mobile where the agent took LESS THAN A MINUTE to FIX everything. Whereas this cloverly store, lets just say we wont be going be there anymore. Like if you see the pictures this was me by the end of my visit. (Check the photos)

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    3 years ago

    Monica was very kind and helpful with fixing SIM card issues and getting us connected.

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    3 years ago

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    3 years ago

    Jonathan is thé BEST !! Very knowledgable and skilled and really know what to do , to solve your problems!!!

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    8 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    T-Mobile

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    T-Mobile

    T-Mobile

    (20 reviews)

    $$$

    For the technology challenged, this store is an A+ in my grade book!…read more I am not a big user of cell phones, but like to have one in case of an emergency. So, about a year ago I got rid of my old cell phone with a monthly plan and bought a pay-as-you-go phone. It works out perfectly for my needs. Well, I must have spent 20 minutes trying to figure out how many minutes I had left. (I'm too lazy to search for the owner's manual.) That's where this T-Mobile store comes into place. I stopped by this location as it is right up the street from my gym. There were quite a few people in the store and all the customer service reps were busy helping people with this gizmo and that. I actually only had to wait about five minutes to be honest. I explained my issue and the service rep was very nice and not only talked me through how to check my minutes, but wrote it down for me. He also wisely advised me to buy a $10 card so my present balance (about $80) would roll-over for another year. He patiently explained how to add the minutes to my phone. Now I know I'll have my phone readily available when needed. I have been happy with my T-Mobile service since abandoning AT&T. I've never had a dropped call or any trouble what so ever.

    The agent I talked to was very knowledgeable and knew what he was talking about. No gimmicks and he…read morebacked up all that he was saying with documentation right there in front of me. Not like Verizon's bare and switch. I was up and running in no time the transfer was seamlessly successfully. Thank you Kenny in the silver spring store. And oh yes they called me to see how I was doing. After sales service and follow up was superb and clearly superior to Verizon!!! I'm

    T-Mobile - mobilephones - Updated May 2026

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