Angie was so professional and caring her customer service was beyond amazing beautiful lady. The…read morestore looks great by the way I will be back soon! And give her a raise!!

Called FixMe Wireless to replace my iPhone 8 failing batter. Within a half hour, a new battery was…read moreinstalled, the screen was polished, and the phone and cover were air cleaned. The technician, Gabriel, is an old-world craftsman who takes a lot of pride in his work, and cares about providing the best result for the customer. The charge was $62, which is about half that of Apple stores or uBreakiFix. FIVE STARS!

Very knowledgeable, helpful, and understanding. Came in not knowing the problem, guy at the front…read moreimmediately told me what was wrong and got the fix done within a couple hours. Been fine for months! Would gladly come back

Lee was very Helpful and kind .. also looked out on pricing and a new screen protector i break my…read morephone all the time so ill be back for sure best in the area

Tacos de carne asada are the best I ever had and that's over eight decades. Delicious, perfectly…read moreseasoned, amd plentiful. A precious gem!

My partner and I have been here many times to get our phone screens repaired. Today, the sales…read moreassociate said she could fix my phone and took it. It was working before, but stopped working after she took it for over 5 hours. This has never happened before at this or any other repair store. I asked her what could be done, and she just said, it's broken now, I could not fix the screen or get it to turn on. She had never mentioned this as a risk when taking my phone. The associate, Saga or Safa, told me the manager would be there Monday and gave me no other details or support.

On October 6th of 2025, at approximately 15:00 I was in the Fix My Phone store located at 550 N…read moreFrederick Ave, Gaithersburg, MD 20877 It was Monday, It was a clear day, with a summertime climate, I walked in the store and explained what had happened with my phone. I was told by the store employee that it would cost $300 to replace my phone screen, because the product/item being used as a replacement is a Samsung product/part. I kindly asked the staff member to see the breakdown on the computer that shows a detailed description of how and why he was charging me $300 to replace my phone screen for my Samsung Galaxy S23 Ultra.  He refused to show me the price and the breakdown of the price in the system/computer. Prior to our interaction, I was present waiting in line when he allowed a female Latina customer to look at the computer. He had turned the computer to her so she could see and understand everything he was discussing with her. After they finished, he turned the computer back to his view and angle. When it was my turn, I asked him if I could see on the computer what I am paying for and he said No. More than once, I politely asked but he refused every time. All of the sudden, he says he doesn't speak English after he was just speaking perfectly with me in English. There were 2 gentleman that were in the store at the time. They decided to assist by conversing with the staff member in Spanish and they told him what I requested. He told them in Spanish that he understood and understands what I was requesting but that's just the price. By the way, I am fluent in Spanish. As a result, I feel discriminated against since my complexion did not match everyone's who came in the store. The Basis for discrimination: I was discriminated against based on my appearance and race, as evidenced by the different treatment I received and the staff member's sudden and implausible claim of not speaking English. This is also a deceptive practice: For refusing to provide me with a detailed breakdown of a $300 service, while providing one to another customer. Combined with the sudden language barrier claim. I am very disappointed. I believe I was lied to and disrespected.

Not authentic Apple iPhone battery installed. My phone says it doesn't recognize it! I was quoted…read more79 over the phone. price went up to 89 when I got there which I could have lived with if it were not an aftermarket battery. Live and learn! I had no idea that they could get by with that without telling me. My phone isn't overheating anymore but the battery is still draining almost as quickly.

He is AWESOME, professional, affordable,efficient and polite! I will always book with him to get my…read moredevices fixed. Keep up the good work TJ!

Tristan delivers old fashioned customer service. He even came to my house to do the work. His…read moreprices are very reasonable. In fact, he should raise his prices. Friendly and responsive. Highly recommend!

Let me just say: "Ya'll need MORE people in your store like LAURA!!!!!, she's the best. I came in…read more3 days ago and could not turn off "find my phone" and of course I couldn't do it on my phone because it was broke, and I forgot my password for my icloud account. Long story short, she took the time to tell me how I may be able to reset my password, and it worked and I was able to take it into her, and IT'S FIXED, THANKS TO LAURA.....YOUR ROCK!!!!!

I recently filed a claim with my insurance company Akko and they required me to visit one of their…read morerepair centers before they would process my claim. They advised that I needed to have one of the specialists at uBreakiFix assess the phone and provide a quote or diagnostic report via email. I made an appointment online and walked into the store yesterday evening. I was greeted by a helpful gentleman named Markkel and I explained my situation. I told him what I needed and he told me based on my own assessment of what the issue could be. It was deemed unrepairable which is all the insurance company needed. Markkel then told me he would send me that diagnostic report via email shortly. There were a few other patrons that entered the store that were waiting for support / pickup of their device. I told him thank you and I received the email shortly after my visit once I got home. Markkel was super chill and helpful give him my situation with my phone. I would say I had an overall pleasant experience at this location during my visit and I would return again.

eddy was professional and knowledgeable about cellphones.his pricing is fair and repairs are…read moreexcellent. no pressure sales and will give you options with informations. he is fast and clean on repairs.

I've repeatedly have had excellent experiences with Experimax, with expert and polite customer…read moreservice especially in complicated repairs. It's my go to place for my Mac, now.

Experimax gives superb service. Jack, the technician is highly knowledgeable…read more The service was quick and the price is very reasonable. They will get out of their way to fix your problem. Contact them by phone or website/email. They open late at 11:30, but they are worth all of your time and money. I went to another service and was given a really high price with a complicated explanation and they tried to convince you to spend a lot of money for the service you don't need. A very satisfied costumer

Very fast service. And great quality parts. Definitely going to send more people their way.read more

From the owner: We are your premier electronics repair shop serving clients in and around Gaithersburg, MD. We…read moreoffer full warrantied parts and labor for all kinds of repairs including cell phone repair, tablet repair, iPad repair, laptop repairs, and more. Amazing Arrow Electronics Repairs has all the tools, facilities, and expertise to handle all of your cracked screen repair and replacement, computer repairs, and even water damage repairs in one convenient place for one affordable price. Our business provides top quality products and mobile services to ensure that you get a perfectly working device for your needs, wherever and whenever. Contact Amazing Arrow Electronics Repairs today and we'll give you a comprehensive description of all the services and products we offer for giving power back to your handy device. Call or text today for fully mobile repair! We come to you!

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

Second time I've come here and I've always had a pleasant experience. My Mac laptop battery went…read morekaput and Alan was able to fix it and replace it within a day. I dropped it off and he kept me updated on the status, which was amazing. They do both Apple and Windows products. Def recommend a stop here!